Understanding IT governance implementation from the perspective of actor network theory: A study in an Australian university

This paper presents the analysis of IT governance implementation at University X using the translation process from actor network theory (ANT).The focus is on how the human and nonhuman actors’ diverse interests can be aligned to conduce successful IT governance implementation. Using ANT as a theoretical lens helps go beyond studying IT governance arrangements and IT infrastructure as a separate phenomenon.The findings suggest the importance of having a shared vision, an appointment of a representative and the use of appropriate strategies and tactics as a means to obtain full support and commitment from all IT governance players during its implementation.This paper provides rich insights into IT governance implementation as a process of network formation that needs to be maintained continuously

Energy transitions, sub-national government and regime flexibility : how has devolution in the United Kingdom affected renewable energy development?

We acknowledge the support of the Economic and Social Research Council for funding the research on which this paper was based (Grant Number RES-062-23-2526).Peer reviewedPostprin

A business model perspective for ICTs in public engagement

This is the post-print version of the Article. The official published article can be accessed from the link below - Copyright @ 2012 ElsevierPublic institutions, in their efforts to promote meaningful citizen engagement, are increasingly looking at the democratic potential of Information and Communication Technologies (ICTs). Previous studies suggest that such initiatives seem to be impeded by socio-technical integration barriers such as low sustainability, poor citizen acceptance, coordination difficulties, lack of understanding and failure to assess their impact. Motivated by these shortcomings, the paper develops and applies a business model perspective as an interceding framework for analysis and evaluation. The underlying principle behind this approach is that it is not technology per se which determines success, but rather the way in which the businessmodel of the technological artifact is configured and employed to achieve the strategic goals. The business model perspective is empirically demonstrated with the case of an online petitioning system implemented by a UK local authority. The case illustrates the importance of considering ICTs in public engagement from a holistic view to make them more manageable and assessable

The Role of IT Governance and Information Infrastructure in the Process of Strategic Alignment

Drawing upon Actor Network Theory (ANT), this paper presents a discussion on how ITG arrangements and IT infrastructure actor-networks achieve strategic alignment (i.e., alignment of interests). This is achieved by exploring how ITG arrangements and IT infrastructure are implemented, and how their interests become dynamically aligned. Considering both ITG arrangements and IT infrastructure as emerging phenomena, their dynamic relationships are analysed using a local/global network approach. The negotiation process towards achieving the alignment of interests is illustrated and explained by using a trajectory of ITG implementation at a Malaysian public listed company

A network analysis of IT governance practices : a case study of an IT centralisation project

Information technology governance (ITG) practices rely on both human and nonhuman actors to support the creation of business value in organisations. The role of nonhuman actors in shaping the ITG practices has been given limited attention within the ITG literature. In proposing a model of ITG, this paper highlights the interplay of human and technological artefacts in shaping the ITG practices. Using a case study approach, this paper explores the relationship and interaction between ITG arrangements and IT infrastructure in an IT centralisation project conducted over a number of years in a university. The analysis from this study highlights how problems in aligning actors&rsquo; interests and lack of appropriate strategies lead to a failure in establishing a stable ITG network.<br /

Organising water: The hidden role of intermediary work

ABSTRACT: The increasingly complex challenges of making water management more sustainable require a critical and detailed understanding of the social organisation of water. This paper examines the hitherto neglected role that 'intermediary' organisations play in reshaping the relations between the provision and use of water and sanitation services. In response to new regulatory, environmental, social, and commercial pressures the relationships between water utilities, consumers, and regulators are changing, creating openings for both new and existing organisations to take on intermediary functions. Drawing on recent EU-funded research we provide the first systematic analysis of intermediary organisations in the European water sector, examining the contexts of their emergence, the ways they work, the functions they perform, and the impacts they can have. With a combination of conceptual and empirical analysis we substantiate and elaborate the case for appreciating the often hidden work of intermediaries. We caution, however, against over-simplistic conclusions on harnessing this potential, highlighting instead the need to reframe perspectives on how water is organised to contemplate actor constellations and interactions beyond the common triad of provider, consumer, and regulator

Infrastructure transitions toward sustainability: a complex adaptive systems perspective

To ensure infrastructure assets are procured and maintained by government on behalf of citizens, appropriate policy and institutional architecture is needed, particularly if a fundamental shift to more sustainable infrastructure is the goal. The shift in recent years from competitive and resource-intensive procurement to more collaborative and sustainable approaches to infrastructure governance is considered a major transition in infrastructure procurement systems. In order to better understand this transition in infrastructure procurement arrangements, the concept of emergence from Complex Adaptive Systems (CAS) theory is offered as a key construct. Emergence holds that micro interactions can result in emergent macro order. Applying the concept of emergence to infrastructure procurement, this research examines how interaction of agents in individual projects can result in different industry structural characteristics. The paper concludes that CAS theory, and particularly the concept of ‘emergence’, provides a useful construct to understand infrastructure procurement dynamics and progress towards sustainability

Evaluating megaprojects: from the “iron triangle” to network mapping

Evaluation literature has paid relatively little attention to the specific needs of evaluating large, complex industrial and infrastructure projects, often called ‘megaprojects’. The abundant megaproject governance literature, in turn, has largely focused on the so-called ‘megaproject pathologies’, i.e. the chronic budget overruns, and failure of such projects to keep to timetables and deliver the expected social and economic benefits. This article draws on these two strands of literature, identifies shortcomings, and suggests potential pathways towards an improved evaluation of megaprojects. To counterbalance the current overemphasis on relatively narrowly defined accountability as the main function of megaproject evaluation, and the narrow definition of project success in megaproject evaluation, the article argues that conceptualizing megaprojects as dynamic and evolving networks would provide a useful basis for the design of an evaluation approach better able to promote learning and to address the socio economic aspects of megaprojects. A modified version of ‘network mapping’ is suggested as a possible framework for megaproject evaluation, with the exploration of the multiple accountability relationships as a central evaluation task, designed to reconcile learning and accountability as the central evaluation functions. The article highlights the role of evaluation as an ‘emergent’ property of spontaneous megaproject ‘governing’, and explores the challenges that this poses to the role of the evaluator

Governing partnerships

Public private partnerships (PPPs) are instruments of the public interest, yet bodies that actively engage private actors. As a result, questions of governance are particularly important. Here, governance refers to the rules that prescribe who should make, execute and be accountable for the conduct of a PPP, and in what way that conduct should be exercised, for example through consultation with interested parties, transparency in decision-making, and so on. This chapter explores four facets of PPP governance: legal, regulatory, democratic, and corporate governance. Legal governance has implications for the allocation of roles and responsibilities between the parties to the PPP, the PPP entity itself, and the state and citizens more widely. Regulatory governance covers the legal and contractual obligations on parties, the procedures through which they are enforced, and the softer norms that operate around these. Democratic governance concerns the empirical and normative question of what is, and what should be, the level and form of constitutional oversight of PPPs. Corporate governance concerns itself with ensuring that the enterprise is managed in a manner that does not put the future of the business and investors funds at undue risk. The chapter concludes that the key task in developing the governance of PPPs is less to do with their financial probity, and more with aligning their mode of operating to the fundamental democratic values of the wider public service