Technology Acceptance Model in Government Context: A Systematic Review on the Implementation of IT Governance in a Government Institution

Recent trends of studies on technology acceptance in local government had recently been popular; the studies focused on identifying the predictors of human behavior in potential acceptance or rejection of technology. This study investigated the use of information technology/information system (henceforth, IT/IS) acceptance in government as a means to improve the quality of public service and strive for transparent governance. A mixed-methods (quantitative and qualitative) study was conducted, and data were collected through questionnaires involving 125 respondents, interviews, and observations. Technology Acceptance Model (TAM) is used as a theoretical framework for behavioral information systems and Smart Partial least square (Smart PLS) analysis was employed in elaborating the complex correlation between the determinants. The result showed that the perceived ease-of-use (PEOU) contributed positively to the perceived usefulness (PU) and attitude towards using technology (ATUT). Moreover, the ATUT significantly contributed to Behavioral Intention of Use (BITU); further, the BITU also contributed to actual technology use (ATU). The PU, however, possessed a negative impact on the ATUT. These results further the information regarding the quality and performance of IT/IS services that can be used as a basis for higher-level decision-making

Understanding asymmetries in ict acceptance at individual use in Poland : the UTAUT2 theory combined with attitude, privacy risk, perceived security

Dissertation presented as the partial requirement for obtaining a Master's degree in Statistics and Information Management, specialization in Risk Analysis and ManagementUnderstanding of the main determinants associated to Internet and Communication Technology acceptance have received attention from international bodies and researchers (Dewan & Chen, 2014; Featherman & Pavlou, 2003; Im, Hong & Kang, 2011; Ming Chi Lee, 2009; Niehaves & Plattfaut, 2014; Shareef, Kumar, Kumar & Dwivedi, 2011; Shin, 2010; Venkatesh & Bala, 2008; Venkatesh, Thong & Xu, 2012a). The reason behind the growing interest in this issue refers to the implications of digital inequalities in social development. Technology access, income, and education seem to be main of many factors that contribute the level of digital inequality. However, providing access or increasing income will still fail to resolve the problem with low level of technology use. There is no guarantee that if more availability is given to the digitally excluded individuals, that they would increase their ICT usage. The individuals’ rational about ICT acceptance or rejection is proportional to the potential risks and opportunities an individual faces at the adoption stage. Currently, understanding the role of users´ perceived risks in relation to attitude, privacy concerns and perceived security while the ICT adoption in Poland is limited. Hence, this work aims to explain the ICT usage behaviour in the specific context of Poland. To test the developed conceptual model, this study uses the data collected in one of Polish medium size cities, the capital city of region Podlasie. The role of attitude, security and privacy issues have as a would‐be predictors of ICT acceptance, is analysed via survey directed to a representative sample of individuals. Based on the theories and previous literature, this study proposes a theoretical model of UTAUT2 theory in conjunction with attitude, privacy, and security model to be used in understanding the ICT adoption process. Theoretical and practical contributions are also outlined. Parties who should be mostly interested in the results of this study are those who provide online services to wide audience and benefit when the audience uses or absorbs the information or services provided online. Therefore, the theoretical and managerial implications of presented results should be in equal interest of: individuals and organisations active online

THE role of the technology acceptance model in information systems research: a case study

Explaining the factors that lead to use and acceptance of information technology (IT), both at individual and organizational levels, has been the focus of information systems (IS) researchers since 1970s. The Technology Acceptance Model (TAM) is known as such an explanatory model and has increasingly gained recognition due to its focus on theories of human behaviour. Although this model has faced with some criticism in terms of not being able to fully explain the social-technical acceptance of technology, it is still known as one of the best IS methodologies that contributes greatly to explaining it. This paper discusses, describes and explains TAM as one of the well-known information system research methodologies and attempts to demonstrate how this model can be applied in practice in IS research projects. TAM is widely used in different areas of IS studies such as e-commerce, e-business, multimedia and mobile commerce. This paper shows how TAM can be applied in an IS research project by referring to a case study conducted in the area of mobile banking in the UK. This paper aims to contribute to IS research by providing an informed criticism of TAM as well as a clear proposal on how to use it

Vice-Chancellors Influence on Academic Staff Intentions to Use Learning Management Systems (LMS) For Teaching and Learning

Universities world over are increasingly deploying learning management systems to enhance the quality of teaching and learning as well as to increase access to higher education. However, since technology rejection is common, the future of universities depends on their instructor's capacity to adopt and diffuse such technologies to meet the intricate needs of the academic masses. Consequently, the purpose of this paper is to investigate the factors that inhibit or accelerate the adoption and diffusion of Learning Management System (LMS) by academic staff for teaching and learning activities. The paper is based on a questionnaire survey completed by 82 lecturers from a selected sample of public and private universities in Kenya. The results of analysis indicate that Vice Chancellors/Chief Executive Officer (CEO) characteristics, namely:-  keenness on modern information communication and technologies (ICTs), Influence on ICTs development, and, visionary ICT leadership are important determinants of LMS adoption and diffusion by instructors in higher education. Further, organizational variables of Subjective norm (SN), availability of ICTs (AICT), Organizational support (OS), Organizational readiness (OR), and top management support (TMS) were related to behavioural intentions to use (BIU) LMS by academic staff for teaching and learning. In addition, in this paper, the technology acceptance model (TAM) was also extended to include VCs/CEO characteristics, and organizational readiness. Results from the research also determined the factor that was dominant in predicting the acceptance of LMS which was top management support. This paper further validated the use of TAM, as a supportive framework for investigating the academic staff intentions to use Learning Management Systems for teaching and learning.Keywords: Adoption, Diffusion, ICTs, CEO Characteristics, LMS, TAM, Internet, V

What really matters? A qualitative analysis on the adoption of innovations in agriculture

The agricultural industry is confronted with the need of increasing the production to feed a growing population, and contemporarily to manage the decreased availability of natural resources. This major challenge boosts agriculture sector to adopt new approaches and technical innovations; anyway, the adoption of innovations in agriculture is not immediate, due to the interaction of many drivers that impact on individuals and enterprises’ decisions. This paper aims at providing a list of drivers for the adoption of technological innovations in agriculture, on the basis of the outcomes of in-depth interviews and focus groups performed in three European countries (Italy, Greece, Turkey). With specific reference to innovations, ease of use, effectiveness, usefulness, resource savings, and compatibility were mentioned as relevant features for an innovation to be adopted. Trials, demonstrations, experience and knowledge sharing, and support from qualified third parties were included among the facilitating factors for conveying and promoting innovations. Finally, public funding, agricultural policies and market conditions were identified as factors that may tip the balance in the process of innovations’ adoption

Implementasi Metode Hot Fit Dalam Evaluasi Kesiapan Pengguna Sistem Informasi Akademik Terintegrasi

- Integrated Information System can provide support in providing data and information that integrates all of the organizational unit concerned. Implementation of an integrated information system in an organization will bring a change in the organization. Acceptance and rejection of the adoption and implementation of the Information System will occur and the turmoil in the organization. To see the extent of the readiness of the adoption of an integrated information system that required an evaluation of the process. Variable Human, Organization and Technology is essential and fundamental that influence the successful adoption and implementation of information systems in an organization. In this study, the method used is the method HOT fit, this model puts an important component in the information system that is human, organization and technology  and the suitability of the relationship such as the determinants for the successful adoption and implementation of a system integrated information Academic Affairs College. Analysis will be done through hypothesis testing, Test Validity and Reliability. Results of the analysis will be described in terms of quantitative tests that have been carried out

Understanding older consumers' usage of self-service technologies: test of two models

Self-service technologies play a major role in enabling consumers to perform service delivery themselves. This requires consumers adopting this service delivery process to modify their behaviour, however some consumers may resist change. Evidence of this is particularly strong in older consumers (plus 50 years of age) where their usage of self-service banking technologies (SSBT's) is considerably lower than for younger consumers. This paper specifically explores the beliefs, attitudes, intentions and usage behaviour of SSBT's by older consumers through the comparison of the suitability, fit and explanatory power of two existing models, namely the Theory of Planned Behaviour (TPB) (Ajzen 1991) and Technology Acceptance Model (TAM) (Davis, Bagozzi & Warshaw 1989). Survey methodology approach using a mailed questionnaire to 600 randomly selected respondents resulted in the return of 208 (35%) usable questionnaires. The use of SSBT's varied across the sample with 19% (40) non-users; 19% (40) low users (< 50% use); and 62% (128) moderate to high users (> 60%). The models were tested using AMOS 4.01 (Arbuckle & Wothke 1999), maximum likelihood estimation method. The TAM had a less than acceptable fit resulting in a modified TAM. The Modified TAM when compared with the TPB model had an overall better fit to the data in that all fit statistics were within acceptable limits and similar explanatory power. However, with the addition of two specific belief constructs in the modified TAM, perceived ease of use and perceived usefulness, these constructs provide a richer understanding of the factors that influence attitude (A), behaviour intention (BI) and behaviour (B) of older consumers' usage of SSBT's. Further, the failure of the perceived behavioural control pathway to contribute to the explanation of SSBT behaviour in the TPB model effectively gives the advantage to the Modified TAM. It is primarily for these reasons that the Modified TAM is favoured over the TPB model in this study

eWOM & Referrals in Social Network Services

If a few decades ago the development of the Internet was instrumental in the interconnection between markets, nowadays the services provided by Web 2.0, such as social network sites (SNS) are the cutting edge. A proof of this trend is the exponential growth of social network users. The main objective of this work is to explore the mechanisms that promote the transmission and reception (WOM and referrals) of online opinions, in the context of the SNS, by buyers of travel services. The research includes some research lines: technology acceptance model (TAM), Social Identification Theory and Word-of-Mouth communication in virtual environment (eWOM). Based on these theories an explicative model has been proposed applying SEM analysis to a sample of SNS users’ of tourist service buyers. The results support the majority of the hypotheses and some relevant practical and theoretical implications have been pointed out for tourist managers

Will mobile video become the killer application for 3G? - an empirical model for media convergence

Mobile carriers have continually rolled out 3G mobile video applications to increase their revenue and profits. The presumption is that video is superior to the already successful SMS, ringtones, and pictures, and can create greater value to users. However, recent market surveys revealed contradicting results. Motivated by this discrepancy, we propose in this paper a parsimonious model for user acceptance of mobile entertainment as digital convergence. Integrating research on Information Systems, Flow, and Media Psychology, we take a unique approach to user acceptance of digital convergence - platform migration. Our key proposition is that the interaction between media types and the platform-specific constraints is the key determinant of user evaluation. Particularly, users' involvement in the media is determined by both the entertaining time span on the original platform and the attentional constraint of the new platform. The mismatch between the two spans can result in lower level involvement, which in turn cause no or even negative user emotional responses. The model was tested with empirical data. We discuss the theoretical contributions, strategic and design implications, and future research directions derived from this theoretical framewor

Does Order Negotiation Improve The Job-Shop Workload Control?

Work flows in a job-shop are determined not only by the release load and the time between release factors, but also by the number of accepted orders. There has been extensive research on workload and input-output control aiming at improving the performance of manufacturing operations in job-shops. This paper explores the idea of controlling the workload since the acceptance/rejection of orders stage. A new acceptance/rejection rule is proposed, and tests are conducted to study the sensitivity of job-shop performance to different order acceptance parameters, like the tolerance of the workload limit and the due date extension acceptance. It also evaluates the effect of the negotiation phase of the proposed acceptance rule on the job-shop performance using a simulation model of a generic random job-shop. The extensive simulation experiments allow us to conclude that having a negotiation phase prior to rejection improves almost all workload performance measures. We also conclude that different tolerances of the workload limit affect slightly the performance of the job-shop.job shop, order negotiation, workload control