Analytical Modelling of Scheduling Schemes under Self-similar Network Traffic. Traffic Modelling and Performance Analysis of Centralized and Distributed Scheduling Schemes.

High-speed transmission over contemporary communication networks has drawn many research efforts. Traffic scheduling schemes which play a critical role in managing network transmission have been pervasively studied and widely implemented in various practical communication networks. In a sophisticated communication system, a variety of applications co-exist and require differentiated Quality-of-Service (QoS). Innovative scheduling schemes and hybrid scheduling disciplines which integrate multiple traditional scheduling mechanisms have emerged for QoS differentiation. This study aims to develop novel analytical models for commonly interested scheduling schemes in communication systems under more realistic network traffic and use the models to investigate the issues of design and development of traffic scheduling schemes. In the open literature, it is commonly recognized that network traffic exhibits self-similar nature, which has serious impact on the performance of communication networks and protocols. To have a deep study of self-similar traffic, the real-world traffic datasets are measured and evaluated in this study. The results reveal that selfsimilar traffic is a ubiquitous phenomenon in high-speed communication networks and highlight the importance of the developed analytical models under self-similar traffic. The original analytical models are then developed for the centralized scheduling schemes including the Deficit Round Robin, the hybrid PQGPS which integrates the traditional Priority Queueing (PQ) and Generalized Processor Sharing (GPS) schemes, and the Automatic Repeat reQuest (ARQ) forward error control discipline in the presence of self-similar traffic. Most recently, research on the innovative Cognitive Radio (CR) techniques in wireless networks is popular. However, most of the existing analytical models still employ the traditional Poisson traffic to examine the performance of CR involved systems. In addition, few studies have been reported for estimating the residual service left by primary users. Instead, extensive existing studies use an ON/OFF source to model the residual service regardless of the primary traffic. In this thesis, a PQ theory is adopted to investigate and model the possible service left by selfsimilar primary traffic and derive the queue length distribution of individual secondary users under the distributed spectrum random access protocol

Stochastic performance analysis of Network Function Virtualisation in future internet

This is the author accepted manuscript. The final version is available from the publisher via the DOI in this recordIEEE Network Function Virtualisation (NFV) has been considered as a promising technology for future Internet to increase network flexibility, accelerate service innovation and reduce the Capital Expenditures (CAPEX) and Operational Expenditures (OPEX) costs, through migrating network functions from dedicated network devices to commodity hardware. Recent studies reveal that although this migration of network function brings the network operation unprecedented flexibility and controllability, NFV-based architecture suffers from serious performance degradation compared with traditional service provisioning on dedicated devices. In order to achieve a comprehensive understanding of the service provisioning capability of NFV, this paper proposes a novel analytical model based on Stochastic Network Calculus (SNC) to quantitatively investigate the end-to-end performance bound of NFV networks. To capture the dynamic and on-demand NFV features, both the non-bursty traffic, e.g. Poisson process, and the bursty traffic, e.g. Markov Modulated Poisson Process (MMPP), are jointly considered in the developed model to characterise the arriving traffic. To address the challenges of resource competition and end-to-end NFV chaining, the property of convolution associativity and leftover service technologies of SNC are exploited to calculate the available resources of Virtual Network Function (VNF) nodes in the presence of multiple competing traffic, and transfer the complex NFV chain into an equivalent system for performance derivation and analysis. Both the numerical analysis and extensive simulation experiments are conducted to validate the accuracy of the proposed analytical model. Results demonstrate that the analytical performance metrics match well with those obtained from the simulation experiments and numerical analysis. In addition, the developed model is used as a practical and cost-effective tool to investigate the strategies of the service chain design and resource allocations in NFV networks.Engineering and Physical Sciences Research Council (EPSRC

Cellular networks for smart grid communication

The next-generation electric power system, known as smart grid, relies on a robust and reliable underlying communication infrastructure to improve the efficiency of electricity distribution. Cellular networks, e.g., LTE/LTE-A systems, appear as a promising technology to facilitate the smart grid evolution. Their inherent performance characteristics and well-established ecosystem could potentially unlock unprecedented use cases, enabling real-time and autonomous distribution grid operations. However, cellular technology was not originally intended for smart grid communication, associated with highly-reliable message exchange and massive device connectivity requirements. The fundamental differences between smart grid and human-type communication challenge the classical design of cellular networks and introduce important research questions that have not been sufficiently addressed so far. Motivated by these challenges, this doctoral thesis investigates novel radio access network (RAN) design principles and performance analysis for the seamless integration of smart grid traffic in future cellular networks. Specifically, we focus on addressing the fundamental RAN problems of network scalability in massive smart grid deployments and radio resource management for smart grid and human-type traffic. The main objective of the thesis lies on the design, analysis and performance evaluation of RAN mechanisms that would render cellular networks the key enabler for emerging smart grid applications. The first part of the thesis addresses the radio access limitations in LTE-based networks for reliable and scalable smart grid communication. We first identify the congestion problem in LTE random access that arises in large-scale smart grid deployments. To overcome this, a novel random access mechanism is proposed that can efficiently support real-time distribution automation services with negligible impact on the background traffic. Motivated by the stringent reliability requirements of various smart grid operations, we then develop an analytical model of the LTE random access procedure that allows us to assess the performance of event-based monitoring traffic under various load conditions and network configurations. We further extend our analysis to include the relation between the cell size and the availability of orthogonal random access resources and we identify an additional challenge for reliable smart grid connectivity. To this end, we devise an interference- and load-aware cell planning mechanism that enhances reliability in substation automation services. Finally, we couple the problem of state estimation in wide-area monitoring systems with the reliability challenges in information acquisition. Using our developed analytical framework, we quantify the impact of imperfect communication reliability in the state estimation accuracy and we provide useful insights for the design of reliability-aware state estimators. The second part of the thesis builds on the previous one and focuses on the RAN problem of resource scheduling and sharing for smart grid and human-type traffic. We introduce a novel scheduler that achieves low latency for distribution automation traffic while resource allocation is performed in a way that keeps the degradation of cellular users at a minimum level. In addition, we investigate the benefits of Device-to-Device (D2D) transmission mode for event-based message exchange in substation automation scenarios. We design a joint mode selection and resource allocation mechanism which results in higher data rates with respect to the conventional transmission mode via the base station. An orthogonal resource partition scheme between cellular and D2D links is further proposed to prevent the underutilization of the scarce cellular spectrum. The research findings of this thesis aim to deliver novel solutions to important RAN performance issues that arise when cellular networks support smart grid communication.Las redes celulares, p.e., los sistemas LTE/LTE-A, aparecen como una tecnología prometedora para facilitar la evolución de la próxima generación del sistema eléctrico de potencia, conocido como smart grid (SG). Sin embargo, la tecnología celular no fue pensada originalmente para las comunicaciones en la SG, asociadas con el intercambio fiable de mensajes y con requisitos de conectividad de un número masivo de dispositivos. Las diferencias fundamentales entre las comunicaciones en la SG y la comunicación de tipo humano desafían el diseño clásico de las redes celulares e introducen importantes cuestiones de investigación que hasta ahora no se han abordado suficientemente. Motivada por estos retos, esta tesis doctoral investiga los principios de diseño y analiza el rendimiento de una nueva red de acceso radio (RAN) que permita una integración perfecta del tráfico de la SG en las redes celulares futuras. Nos centramos en los problemas fundamentales de escalabilidad de la RAN en despliegues de SG masivos, y en la gestión de los recursos radio para la integración del tráfico de la SG con el tráfico de tipo humano. El objetivo principal de la tesis consiste en el diseño, el análisis y la evaluación del rendimiento de los mecanismos de las RAN que convertirán a las redes celulares en el elemento clave para las aplicaciones emergentes de las SGs. La primera parte de la tesis aborda las limitaciones del acceso radio en redes LTE para la comunicación fiable y escalable en SGs. En primer lugar, identificamos el problema de congestión en el acceso aleatorio de LTE que aparece en los despliegues de SGs a gran escala. Para superar este problema, se propone un nuevo mecanismo de acceso aleatorio que permite soportar de forma eficiente los servicios de automatización de la distribución eléctrica en tiempo real, con un impacto insignificante en el tráfico de fondo. Motivados por los estrictos requisitos de fiabilidad de las diversas operaciones en la SG, desarrollamos un modelo analítico del procedimiento de acceso aleatorio de LTE que nos permite evaluar el rendimiento del tráfico de monitorización de la red eléctrica basado en eventos bajo diversas condiciones de carga y configuraciones de red. Además, ampliamos nuestro análisis para incluir la relación entre el tamaño de celda y la disponibilidad de recursos de acceso aleatorio ortogonales, e identificamos un reto adicional para la conectividad fiable en la SG. Con este fin, diseñamos un mecanismo de planificación celular que tiene en cuenta las interferencias y la carga de la red, y que mejora la fiabilidad en los servicios de automatización de las subestaciones eléctricas. Finalmente, combinamos el problema de la estimación de estado en sistemas de monitorización de redes eléctricas de área amplia con los retos de fiabilidad en la adquisición de la información. Utilizando el modelo analítico desarrollado, cuantificamos el impacto de la baja fiabilidad en las comunicaciones sobre la precisión de la estimación de estado. La segunda parte de la tesis se centra en el problema de scheduling y compartición de recursos en la RAN para el tráfico de SG y el tráfico de tipo humano. Presentamos un nuevo scheduler que proporciona baja latencia para el tráfico de automatización de la distribución eléctrica, mientras que la asignación de recursos se realiza de un modo que mantiene la degradación de los usuarios celulares en un nivel mínimo. Además, investigamos los beneficios del modo de transmisión Device-to-Device (D2D) en el intercambio de mensajes basados en eventos en escenarios de automatización de subestaciones eléctricas. Diseñamos un mecanismo conjunto de asignación de recursos y selección de modo que da como resultado tasas de datos más elevadas con respecto al modo de transmisión convencional a través de la estación base. Finalmente, se propone un esquema de partición de recursos ortogonales entre enlaces celulares y D2Postprint (published version

Performance Modelling and Resource Allocation of the Emerging Network Architectures for Future Internet

With the rapid development of information and communications technologies, the traditional network architecture has approached to its performance limit, and thus is unable to meet the requirements of various resource-hungry applications. Significant infrastructure improvements to the network domain are urgently needed to guarantee the continuous network evolution and innovation. To address this important challenge, tremendous research efforts have been made to foster the evolution to Future Internet. Long-term Evolution Advanced (LTE-A), Software Defined Networking (SDN) and Network Function Virtualisation (NFV) have been proposed as the key promising network architectures for Future Internet and attract significant attentions in the network and telecom community. This research mainly focuses on the performance modelling and resource allocations of these three architectures. The major contributions are three-fold: 1) LTE-A has been proposed by the 3rd Generation Partnership Project (3GPP) as a promising candidate for the evolution of LTE wireless communication. One of the major features of LTE-A is the concept of Carrier Aggregation (CA). CA enables the network operators to exploit the fragmented spectrum and increase the peak transmission data rate, however, this technical innovation introduces serious unbalanced loads among in the radio resource allocation of LTE-A. To alleviate this problem, a novel QoS-aware resource allocation scheme, termed as Cross-CC User Migration (CUM) scheme, is proposed in this research to support real-time services, taking into consideration the system throughput, user fairness and QoS constraints. 2) SDN is an emerging technology towards next-generation Internet. In order to improve the performance of the SDN network, a preemption-based packet-scheduling scheme is firstly proposed in this research to improve the global fairness and reduce the packet loss rate in SDN data plane. Furthermore, in order to achieve a comprehensive and deeper understanding of the performance behaviour of SDN network, this work develops two analytical models to investigate the performance of SDN in the presence of Poisson Process and Markov Modulated Poisson Process (MMPP) respectively. 3) NFV is regarded as a disruptive technology for telecommunication service providers to reduce the Capital Expenditure (CAPEX) and Operational Expenditure (OPEX) through decoupling individual network functions from the underlying hardware devices. While NFV faces a significant challenging problem of Service-Level-Agreement (SLA) guarantee during service provisioning. In order to bridge this gap, a novel comprehensive analytical model based on stochastic network calculus is proposed in this research to investigate end-to-end performance of NFV network. The resource allocation strategies proposed in this study significantly improve the network performance in terms of packet loss probability, global allocation fairness and throughput per user in LTE-A and SDN networks; the analytical models designed in this study can accurately predict the network performances of SDN and NFV networks. Both theoretical analysis and simulation experiments are conducted to demonstrate the effectiveness of the proposed algorithms and the accuracy of the designed models. In addition, the models are used as practical and cost-effective tools to pinpoint the performance bottlenecks of SDN and NFV networks under various network conditions

Analysis and improvement of medium access control protocols in wireless networks. Performance modelling and Quality-of-Service enhancement of IEEE 802.11e MAC in wireless local area networks under heterogeneous multimedia traffic.

In order to efficiently utilize the scarce wireless resource as well as keep up with the ever-increasing demand for Quality-of-Service (QoS) of multimedia applications, wireless networks are undergoing rapid development and dramatic changes in the underlying technologies and protocols. The Medium Access Control (MAC) protocol, which coordinates the channel access and data transmission of wireless stations, plays a pivotal role in wireless networks. Performance modelling and analysis has been and continues to be of great theoretical and practical importance in the design and development of wireless networks. This research is devoted to developing efficient and cost-effective analytical tools for the performance analysis and enhancement of MAC protocols in Wireless Local Area Networks (WLANs) under heterogeneous multimedia traffic. To support the MAC-layer QoS in WLANs, the IEEE 802.11e Enhanced Distributed Channel Access (EDCA) protocol has proposed three QoS differentiation schemes in terms of Arbitrary Inter-Frame Space (AIFS), Contention Window (CW), and Transmission Opportunity (TXOP). This research starts with the development of new analytical models for the TXOP scheme specified in the EDCA protocol under Poisson traffic. A dynamic TXOP scheme is then proposed to adjust the TXOP limits according to the status of the transmission queue. Theoretical analysis and simulation experiments show that the proposed dynamic scheme largely improves the performance of TXOP. To evaluate the TXOP scheme in the presence of ii heterogeneous traffic, a versatile analytical model is developed to capture the traffic heterogeneity and model the features of burst transmission. The performance results highlight the importance of taking into account the heterogeneous traffic for the accurate evaluation of the TXOP scheme in wireless multimedia networks. To obtain a thorough and deep understanding of the performance attributes of the EDCA protocol, a comprehensive analytical model is then proposed to accommodate the integration of the three QoS schemes of EDCA in terms of AIFS, CW, and TXOP under Poisson traffic. The performance results show that the TXOP scheme can not only support service differentiation but also improve the network performance, whereas the AIFS and CW schemes provide QoS differentiation only. Moreover, the results demonstrate that the MAC buffer size has considerable impact on the QoS performance of EDCA under Poisson traffic. To investigate the performance of EDCA in wireless multimedia networks, an analytical model is further developed for EDCA under heterogeneous traffic. The performance results demonstrate the significant effects of heterogeneous traffic on the total delay and frame losses of EDCA with different buffer sizes. Finally, an efficient admission control scheme is presented for the IEEE 802.11e WLANs based on analytical modelling and a game-theoretical approach. The admission control scheme can maintain the system operation at an optimal point where the utility of the Access Point (AP) is maximized with the QoS constraints of various users

Performance modelling and evaluation of heterogeneous wired / wireless networks under Bursty Traffic. Analytical models for performance analysis of communication networks in multi-computer systems, multi-cluster systems, and integrated wireless systems.

Computer networks can be classified into two broad categories: wired networks and wireless networks, according to the hardware and software technologies used to interconnect the individual devices. Wired interconnection networks are hardware fabrics supporting communications between individual processors in highperformance computing systems (e.g., multi-computer systems and cluster systems). On the other hand, due to the rapid development of wireless technologies, wireless networks have emerged and become an indispensable part for people¿s lives. The integration of different wireless technologies is an effective approach to accommodate the increasing demand of the users to communicate with each other and access the Internet. This thesis aims to investigate the performance of wired interconnection networks and integrated wireless networks under the realistic working conditions. Traffic patterns have a significant impact on network performance. A number of recent measurement studies have convincingly demonstrated that the traffic generated by many real-world applications in communication networks exhibits bursty arrival nature and the message destinations are non-uniformly distributed. Analytical models for the performance evaluation of wired interconnection networks and integrated wireless networks have been widely reported. However, most of these models are developed under the simplified assumption of non-bursty Poisson process with uniformly distributed message destinations. To fill this gap, this thesis first presents an analytical model to investigate the performance of wired interconnection networks in multi-computer systems. Secondly, the analytical models for wired interconnection networks in multi-cluster systems are developed. Finally, this thesis proposes analytical models to evaluate the end-to-end delay and throughput of integrated wireless local area networks and wireless mesh networks. These models are derived when the networks are subject to bursty traffic with non-uniformly distributed message destinations which can capture the burstiness of real-world network traffic in the both temporal domain and spatial domain. Extensive simulation experiments are conducted to validate the accuracy of the analytical models. The models are then used as practical and cost-effective tools to investigate the performance of heterogeneous wired or wireless networks under the traffic patterns exhibited by real-world applications

Performance Modeling and Analysis of Wireless Local Area Networks with Bursty Traffic

The explosive increase in the use of mobile digital devices has posed great challenges in the design and implementation of Wireless Local Area Networks (WLANs). Ever-increasing demands for high-speed and ubiquitous digital communication have made WLANs an essential feature of everyday life. With audio and video forming the highest percentage of traffic generated by multimedia applications, a huge demand is placed for high speed WLANs that provide high Quality-of-Service (QoS) and can satisfy end user’s needs at a relatively low cost. Providing video and audio contents to end users at a satisfactory level with various channel quality and current battery capacities requires thorough studies on the properties of such traffic. In this regard, Medium Access Control (MAC) protocol of the 802.11 standard plays a vital role in the management and coordination of shared channel access and data transmission. Therefore, this research focuses on developing new efficient analytical models that evaluate the performance of WLANs and the MAC protocol in the presence of bursty, correlated and heterogeneous multimedia traffic using Batch Markovian Arrival Process (BMAP). BMAP can model the correlation between different packet size distributions and traffic rates while accurately modelling aggregated traffic which often possesses negative statistical properties. The research starts with developing an accurate traffic generator using BMAP to capture the existing correlations in multimedia traffics. For validation, the developed traffic generator is used as an arrival process to a queueing model and is analyzed based on average queue length and mean waiting time. The performance of BMAP/M/1 queue is studied under various number of states and maximum batch sizes of BMAP. The results clearly indicate that any increase in the number of states of the underlying Markov Chain of BMAP or maximum batch size, lead to higher burstiness and correlation of the arrival process, prompting the speed of the queue towards saturation. The developed traffic generator is then used to model traffic sources in IEEE 802.11 WLANs, measuring important QoS metrics of throughput, end-to-end delay, frame loss probability and energy consumption. Performance comparisons are conducted on WLANs under the influence of multimedia traffics modelled as BMAP, Markov Modulated Poisson Process and Poisson Process. The results clearly indicate that bursty traffics generated by BMAP demote network performance faster than other traffic sources under moderate to high loads. The model is also used to study WLANs with unsaturated, heterogeneous and bursty traffic sources. The effects of traffic load and network size on the performance of WLANs are investigated to demonstrate the importance of burstiness and heterogeneity of traffic on accurate evaluation of MAC protocol in wireless multimedia networks. The results of the thesis highlight the importance of taking into account the true characteristics of multimedia traffics for accurate evaluation of the MAC protocol in the design and analysis of wireless multimedia networks and technologies

Towards Autonomous and Efficient Machine Learning Systems

Computation-intensive machine learning (ML) applications are becoming some of the most popular workloads running atop cloud infrastructure. While training ML applications, practitioners face the challenge of tuning various system-level parameters, such as the number of training nodes, communication topology during training, instance type, and the number of serving nodes, to meet the SLO requirements for bursty workload during the inference. Similarly, efficient resource utilization is another key challenge in cloud computing. This dissertation proposes high-performing and efficient ML systems to speed up training time and inference tasks while enabling automated and robust system management.To train an ML model in a distributed fashion we focus on strategies to mitigate the resource provisioning overhead and improve the training speed without impacting the model accuracy. More specifically, a system for autonomic and adaptive scheduling is built atop serverless computing that dynamically optimizes deployment and resource scaling for ML training tasks for cost-effectiveness and fast training. Similarly, a dynamic client selection framework is developed to address the stragglers problem caused by resource heterogeneity, data quality, and data quantity in a privacy-preserving Federated Learning (FL) environment without impacting the model accuracy.For serving bursty ML workloads we focus on developing highly scalable and adaptive strategies to serve the dynamically changing workload in a cost-effective manner in an autonomic fashion. We develop a framework that optimizes batching parameters on the fly using a lightweight profiler and an analytical model. We also devise strategies for serving ML workloads of varying sizes, leading to non-deterministic service time in a cost-effective manner. More specifically, we develop an SLO-aware framework that first analyzes the request size variations and workload variation to estimate the number of serving functions and intelligently route requests to multiple serving functions. Finally, resource utilization of burstable instances is optimized to benefit the cloud provider and end-user through a careful orchestration of resources (i.e., CPU, network, and I/O) using an analytical model and lightweight profiling, while complying with a user-defined SLO

Performance Analysis and Optimisation of In-network Caching for Information-Centric Future Internet

The rapid development in wireless technologies and multimedia services has radically shifted the major function of the current Internet from host-centric communication to service-oriented content dissemination, resulting a mismatch between the protocol design and the current usage patterns. Motivated by this significant change, Information-Centric Networking (ICN), which has been attracting ever-increasing attention from the communication networks research community, has emerged as a new clean-slate networking paradigm for future Internet. Through identifying and routing data by unified names, ICN aims at providing natural support for efficient information retrieval over the Internet. As a crucial characteristic of ICN, in-network caching enables users to efficiently access popular contents from on-path routers equipped with ubiquitous caches, leading to the enhancement of the service quality and reduction of network loads. Performance analysis and optimisation has been and continues to be key research interests of ICN. This thesis focuses on the development of efficient and accurate analytical models for the performance evaluation of ICN caching and the design of optimal caching management schemes under practical network configurations. This research starts with the proposition of a new analytical model for caching performance under the bursty multimedia traffic. The bursty characteristic is captured and the closed formulas for cache hit ratio are derived. To investigate the impact of topology and heterogeneous caching parameters on the performance, a comprehensive analytical model is developed to gain valuable insight into the caching performance with heterogeneous cache sizes, service intensity and content distribution under arbitrary topology. The accuracy of the proposed models is validated by comparing the analytical results with those obtained from extensive simulation experiments. The analytical models are then used as cost-efficient tools to investigate the key network and content parameters on the performance of caching in ICN. Bursty traffic and heterogeneous caching features have significant influence on the performance of ICN. Therefore, in order to obtain optimal performance results, a caching resource allocation scheme, which leverages the proposed model and targets at minimising the total traffic within the network and improving hit probability at the nodes, is proposed. The performance results reveal that the caching allocation scheme can achieve better caching performance and network resource utilisation than the default homogeneous and random caching allocation strategy. To attain a thorough understanding of the trade-off between the economic aspect and service quality, a cost-aware Quality-of-Service (QoS) optimisation caching mechanism is further designed aiming for cost-efficiency and QoS guarantee in ICN. A cost model is proposed to take into account installation and operation cost of ICN under a realistic ISP network scenario, and a QoS model is presented to formulate the service delay and delay jitter in the presence of heterogeneous service requirements and general probabilistic caching strategy. Numerical results show the effectiveness of the proposed mechanism in achieving better service quality and lower network cost. In this thesis, the proposed analytical models are used to efficiently and accurately evaluate the performance of ICN and investigate the key performance metrics. Leveraging the insights discovered by the analytical models, the proposed caching management schemes are able to optimise and enhance the performance of ICN. To widen the outcomes achieved in the thesis, several interesting yet challenging research directions are pointed out

Quality aspects of Internet telephony

Internet telephony has had a tremendous impact on how people communicate. Many now maintain contact using some form of Internet telephony. Therefore the motivation for this work has been to address the quality aspects of real-world Internet telephony for both fixed and wireless telecommunication. The focus has been on the quality aspects of voice communication, since poor quality leads often to user dissatisfaction. The scope of the work has been broad in order to address the main factors within IP-based voice communication. The first four chapters of this dissertation constitute the background material. The first chapter outlines where Internet telephony is deployed today. It also motivates the topics and techniques used in this research. The second chapter provides the background on Internet telephony including signalling, speech coding and voice Internetworking. The third chapter focuses solely on quality measures for packetised voice systems and finally the fourth chapter is devoted to the history of voice research. The appendix of this dissertation constitutes the research contributions. It includes an examination of the access network, focusing on how calls are multiplexed in wired and wireless systems. Subsequently in the wireless case, we consider how to handover calls from 802.11 networks to the cellular infrastructure. We then consider the Internet backbone where most of our work is devoted to measurements specifically for Internet telephony. The applications of these measurements have been estimating telephony arrival processes, measuring call quality, and quantifying the trend in Internet telephony quality over several years. We also consider the end systems, since they are responsible for reconstructing a voice stream given loss and delay constraints. Finally we estimate voice quality using the ITU proposal PESQ and the packet loss process. The main contribution of this work is a systematic examination of Internet telephony. We describe several methods to enable adaptable solutions for maintaining consistent voice quality. We have also found that relatively small technical changes can lead to substantial user quality improvements. A second contribution of this work is a suite of software tools designed to ascertain voice quality in IP networks. Some of these tools are in use within commercial systems today