Research in Linguistic Engineering: Resources and Tools

In this paper we are revisiting some of the resources and tools developed by the members of the Intelligent Systems Research Group (GSI) at UPM as well as from the Information Retrieval and Natural Language Processing Research Group (IR&NLP) at UNED. Details about developed resources (corpus, software) and current interests and projects are given for the two groups. It is also included a brief summary and links into open source resources and tools developed by other groups of the MAVIR consortium

Identifying effective translations for cross-lingual Arabic-to-English user-generated speech search

Cross Language Information Retrieval (CLIR) systems are a valuable tool to enable speakers of one language to search for content of interest expressed in a different language. A group for whom this is of particular interest is bilingual Arabic speakers who wish to search for English language content using information needs expressed in Arabic queries. A key challenge in CLIR is crossing the language barrier between the query and the documents. The most common approach to bridging this gap is automated query translation, which can be unreliable for vague or short queries. In this work, we examine the potential for improving CLIR effectiveness by predicting the translation effectiveness using Query Performance Prediction (QPP) techniques. We propose a novel QPP method to estimate the quality of translation for an Arabic-Engish Cross-lingual User-generated Speech Search (CLUGS) task. We present an empirical evaluation that demonstrates the quality of our method on alternative translation outputs extracted from an Arabic-to-English Machine Translation system developed for this task. Finally, we show how this framework can be integrated in CLUGS to find relevant translations for improved retrieval performance

Knowledge-based and data-driven approaches for geographical information access

Geographical Information Access (GeoIA) can be defined as a way of retrieving information from textual collections that includes the automatic analysis and interpretation of the geographical constraints and terms present in queries and documents. This PhD thesis presents, describes and evaluates several heterogeneous approaches for the following three GeoIA tasks: Geographical Information Retrieval (GIR), Geographical Question Answering (GeoQA), and Textual Georeferencing (TG). The GIR task deals with user queries that search over documents (e.g. ¿vineyards in California?) and the GeoQA task treats questions that retrieve answers (e.g. ¿What is the capital of France?). On the other hand, TG is the task of associate one or more georeferences (such as polygons or coordinates in a geodetic reference system) to electronic documents. Current state-of-the-art AI algorithms are not yet fully understanding the semantic meaning and the geographical constraints and terms present in queries and document collections. This thesis attempts to improve the effectiveness results of GeoIA tasks by: 1) improving the detection, understanding, and use of a part of the geographical and the thematic content of queries and documents with Toponym Recognition, Toponym Disambiguation and Natural Language Processing (NLP) techniques, and 2) combining Geographical Knowledge-Based Heuristics based on common sense with Data-Driven IR algorithms. The main contributions of this thesis to the state-of-the-art of GeoIA tasks are: 1) The presentation of 10 novel approaches for GeoIA tasks: 3 approaches for GIR, 3 for GeoQA, and 4 for Textual Georeferencing (TG). 2) The evaluation of these novel approaches in these contexts: within official evaluation benchmarks, after evaluation benchmarks with the test collections, and with other specific datasets. Most of these algorithms have been evaluated in international evaluations and some of them achieved top-ranked state-of-the-art results, including top-performing results in GIR (GeoCLEF 2007) and TG (MediaEval 2014) benchmarks. 3) The experiments reported in this PhD thesis show that the approaches can combine effectively Geographical Knowledge and NLP with Data-Driven techniques to improve the efectiveness measures of the three Geographical Information Access tasks investigated. 4) TALPGeoIR: a novel GIR approach that combines Geographical Knowledge ReRanking (GeoKR), NLP and Relevance Feedback (RF) that achieved state-of-the-art results in official GeoCLEF benchmarks (Ferrés and Rodríguez, 2008; Mandl et al., 2008) and posterior experiments (Ferrés and Rodríguez, 2015a). This approach has been evaluated with the full GeoCLEF corpus (100 topics) and showed that GeoKR, NLP, and RF techniques evaluated separately or in combination improve the results in MAP and R-Precision effectiveness measures of the state-of-the-art IR algorithms TF-IDF, BM25 and InL2 and show statistical significance in most of the experiments. 5) GeoTALP-QA: a scope-based GeoQA approach for Spanish and English and its evaluation with a set of questions of the Spanish geography (Ferrés and Rodríguez, 2006). 6) Four state-of-the-art Textual Georeferencing approaches for informal and formal documents that achieved state-of-the-art results in evaluation benchmarks (Ferrés and Rodríguez, 2014) and posterior experiments (Ferrés and Rodríguez, 2011; Ferrés and Rodríguez, 2015b).L'Accés a la Informació Geogràfica (GeoAI) pot ser definit com una forma de recuperar informació de col·lecions textuals que inclou l'anàlisi automàtic i la interpretació dels termes i restriccions geogràfiques que apareixen en consultes i documents. Aquesta tesi doctoral presenta, descriu i avalua varies aproximacions heterogènies a les seguents tasques de GeoAI: Recuperació de la Informació Geogràfica (RIG), Cerca de la Resposta Geogràfica (GeoCR), i Georeferenciament Textual (GT). La tasca de RIG tracta amb consultes d'usuari que cerquen documents (e.g. ¿vinyes a California?) i la tasca GeoCR tracta de recuperar respostes concretes a preguntes (e.g. ¿Quina és la capital de França?). D'altra banda, GT es la tasca de relacionar una o més referències geogràfiques (com polígons o coordenades en un sistema de referència geodètic) a documents electrònics. Els algoritmes de l'estat de l'art actual en Intel·ligència Artificial encara no comprenen completament el significat semàntic i els termes i les restriccions geogràfiques presents en consultes i col·leccions de documents. Aquesta tesi intenta millorar els resultats en efectivitat de les tasques de GeoAI de la seguent manera: 1) millorant la detecció, comprensió, i la utilització d'una part del contingut geogràfic i temàtic de les consultes i documents amb tècniques de reconeixement de topònims, desambiguació de topònims, i Processament del Llenguatge Natural (PLN), i 2) combinant heurístics basats en Coneixement Geogràfic i en el sentit comú humà amb algoritmes de Recuperació de la Informació basats en dades. Les principals contribucions d'aquesta tesi a l'estat de l'art de les tasques de GeoAI són: 1) La presentació de 10 noves aproximacions a les tasques de GeoAI: 3 aproximacions per RIG, 3 per GeoCR, i 4 per Georeferenciament Textual (GT). 2) L'avaluació d'aquestes noves aproximacions en aquests contexts: en el marc d'avaluacions comparatives internacionals, posteriorment a avaluacions comparatives internacionals amb les col·lections de test, i amb altres conjunts de dades específics. La majoria d'aquests algoritmes han estat avaluats en avaluacions comparatives internacionals i alguns d'ells aconseguiren alguns dels millors resultats en l'estat de l'art, com per exemple els resultats en comparatives de RIG (GeoCLEF 2007) i GT (MediaEval 2014). 3) Els experiments descrits en aquesta tesi mostren que les aproximacions poden combinar coneixement geogràfic i PLN amb tècniques basades en dades per millorar les mesures d'efectivitat en les tres tasques de l'Accés a la Informació Geogràfica investigades. 4) TALPGeoIR: una nova aproximació a la RIG que combina Re-Ranking amb Coneixement Geogràfic (GeoKR), PLN i Retroalimentació de Rellevancia (RR) que aconseguí resultats en l'estat de l'art en comparatives oficials GeoCLEF (Ferrés and Rodríguez, 2008; Mandl et al., 2008) i en experiments posteriors (Ferrés and Rodríguez, 2015a). Aquesta aproximació ha estat avaluada amb el conjunt complert del corpus GeoCLEF (100 topics) i ha mostrat que les tècniques GeoKR, PLN i RR avaluades separadament o en combinació milloren els resultats en les mesures efectivitat MAP i R-Precision dels algoritmes de l'estat de l'art en Recuperació de la Infomació TF-IDF, BM25 i InL2 i a més mostren significació estadística en la majoria dels experiments. 5) GeoTALP-QA: una aproximació basada en l'àmbit geogràfic per espanyol i anglès i la seva avaluació amb un conjunt de preguntes de la geografía espanyola (Ferrés and Rodríguez, 2006). 6) Quatre aproximacions per al georeferenciament de documents formals i informals que obtingueren resultats en l'estat de l'art en avaluacions comparatives (Ferrés and Rodríguez, 2014) i en experiments posteriors (Ferrés and Rodríguez, 2011; Ferrés and Rodríguez, 2015b).Postprint (published version

Knowledge-based and data-driven approaches for geographical information access

Geographical Information Access (GeoIA) can be defined as a way of retrieving information from textual collections that includes the automatic analysis and interpretation of the geographical constraints and terms present in queries and documents. This PhD thesis presents, describes and evaluates several heterogeneous approaches for the following three GeoIA tasks: Geographical Information Retrieval (GIR), Geographical Question Answering (GeoQA), and Textual Georeferencing (TG). The GIR task deals with user queries that search over documents (e.g. ¿vineyards in California?) and the GeoQA task treats questions that retrieve answers (e.g. ¿What is the capital of France?). On the other hand, TG is the task of associate one or more georeferences (such as polygons or coordinates in a geodetic reference system) to electronic documents. Current state-of-the-art AI algorithms are not yet fully understanding the semantic meaning and the geographical constraints and terms present in queries and document collections. This thesis attempts to improve the effectiveness results of GeoIA tasks by: 1) improving the detection, understanding, and use of a part of the geographical and the thematic content of queries and documents with Toponym Recognition, Toponym Disambiguation and Natural Language Processing (NLP) techniques, and 2) combining Geographical Knowledge-Based Heuristics based on common sense with Data-Driven IR algorithms. The main contributions of this thesis to the state-of-the-art of GeoIA tasks are: 1) The presentation of 10 novel approaches for GeoIA tasks: 3 approaches for GIR, 3 for GeoQA, and 4 for Textual Georeferencing (TG). 2) The evaluation of these novel approaches in these contexts: within official evaluation benchmarks, after evaluation benchmarks with the test collections, and with other specific datasets. Most of these algorithms have been evaluated in international evaluations and some of them achieved top-ranked state-of-the-art results, including top-performing results in GIR (GeoCLEF 2007) and TG (MediaEval 2014) benchmarks. 3) The experiments reported in this PhD thesis show that the approaches can combine effectively Geographical Knowledge and NLP with Data-Driven techniques to improve the efectiveness measures of the three Geographical Information Access tasks investigated. 4) TALPGeoIR: a novel GIR approach that combines Geographical Knowledge ReRanking (GeoKR), NLP and Relevance Feedback (RF) that achieved state-of-the-art results in official GeoCLEF benchmarks (Ferrés and Rodríguez, 2008; Mandl et al., 2008) and posterior experiments (Ferrés and Rodríguez, 2015a). This approach has been evaluated with the full GeoCLEF corpus (100 topics) and showed that GeoKR, NLP, and RF techniques evaluated separately or in combination improve the results in MAP and R-Precision effectiveness measures of the state-of-the-art IR algorithms TF-IDF, BM25 and InL2 and show statistical significance in most of the experiments. 5) GeoTALP-QA: a scope-based GeoQA approach for Spanish and English and its evaluation with a set of questions of the Spanish geography (Ferrés and Rodríguez, 2006). 6) Four state-of-the-art Textual Georeferencing approaches for informal and formal documents that achieved state-of-the-art results in evaluation benchmarks (Ferrés and Rodríguez, 2014) and posterior experiments (Ferrés and Rodríguez, 2011; Ferrés and Rodríguez, 2015b).L'Accés a la Informació Geogràfica (GeoAI) pot ser definit com una forma de recuperar informació de col·lecions textuals que inclou l'anàlisi automàtic i la interpretació dels termes i restriccions geogràfiques que apareixen en consultes i documents. Aquesta tesi doctoral presenta, descriu i avalua varies aproximacions heterogènies a les seguents tasques de GeoAI: Recuperació de la Informació Geogràfica (RIG), Cerca de la Resposta Geogràfica (GeoCR), i Georeferenciament Textual (GT). La tasca de RIG tracta amb consultes d'usuari que cerquen documents (e.g. ¿vinyes a California?) i la tasca GeoCR tracta de recuperar respostes concretes a preguntes (e.g. ¿Quina és la capital de França?). D'altra banda, GT es la tasca de relacionar una o més referències geogràfiques (com polígons o coordenades en un sistema de referència geodètic) a documents electrònics. Els algoritmes de l'estat de l'art actual en Intel·ligència Artificial encara no comprenen completament el significat semàntic i els termes i les restriccions geogràfiques presents en consultes i col·leccions de documents. Aquesta tesi intenta millorar els resultats en efectivitat de les tasques de GeoAI de la seguent manera: 1) millorant la detecció, comprensió, i la utilització d'una part del contingut geogràfic i temàtic de les consultes i documents amb tècniques de reconeixement de topònims, desambiguació de topònims, i Processament del Llenguatge Natural (PLN), i 2) combinant heurístics basats en Coneixement Geogràfic i en el sentit comú humà amb algoritmes de Recuperació de la Informació basats en dades. Les principals contribucions d'aquesta tesi a l'estat de l'art de les tasques de GeoAI són: 1) La presentació de 10 noves aproximacions a les tasques de GeoAI: 3 aproximacions per RIG, 3 per GeoCR, i 4 per Georeferenciament Textual (GT). 2) L'avaluació d'aquestes noves aproximacions en aquests contexts: en el marc d'avaluacions comparatives internacionals, posteriorment a avaluacions comparatives internacionals amb les col·lections de test, i amb altres conjunts de dades específics. La majoria d'aquests algoritmes han estat avaluats en avaluacions comparatives internacionals i alguns d'ells aconseguiren alguns dels millors resultats en l'estat de l'art, com per exemple els resultats en comparatives de RIG (GeoCLEF 2007) i GT (MediaEval 2014). 3) Els experiments descrits en aquesta tesi mostren que les aproximacions poden combinar coneixement geogràfic i PLN amb tècniques basades en dades per millorar les mesures d'efectivitat en les tres tasques de l'Accés a la Informació Geogràfica investigades. 4) TALPGeoIR: una nova aproximació a la RIG que combina Re-Ranking amb Coneixement Geogràfic (GeoKR), PLN i Retroalimentació de Rellevancia (RR) que aconseguí resultats en l'estat de l'art en comparatives oficials GeoCLEF (Ferrés and Rodríguez, 2008; Mandl et al., 2008) i en experiments posteriors (Ferrés and Rodríguez, 2015a). Aquesta aproximació ha estat avaluada amb el conjunt complert del corpus GeoCLEF (100 topics) i ha mostrat que les tècniques GeoKR, PLN i RR avaluades separadament o en combinació milloren els resultats en les mesures efectivitat MAP i R-Precision dels algoritmes de l'estat de l'art en Recuperació de la Infomació TF-IDF, BM25 i InL2 i a més mostren significació estadística en la majoria dels experiments. 5) GeoTALP-QA: una aproximació basada en l'àmbit geogràfic per espanyol i anglès i la seva avaluació amb un conjunt de preguntes de la geografía espanyola (Ferrés and Rodríguez, 2006). 6) Quatre aproximacions per al georeferenciament de documents formals i informals que obtingueren resultats en l'estat de l'art en avaluacions comparatives (Ferrés and Rodríguez, 2014) i en experiments posteriors (Ferrés and Rodríguez, 2011; Ferrés and Rodríguez, 2015b)

A ranking framework and evaluation for diversity-based retrieval

There has been growing momentum in building information retrieval (IR) systems that consider both relevance and diversity of retrieved information, which together improve the usefulness of search results as perceived by users. Some users may genuinely require a set of multiple results to satisfy their information need as there is no single result that completely fulfils the need. Others may be uncertain about their information need and they may submit ambiguous or broad (faceted) queries, either intentionally or unintentionally. A sensible approach to tackle these problems is to diversify search results to address all possible senses underlying those queries or all possible answers satisfying the information need. In this thesis, we explore three aspects of diversity-based document retrieval: 1) recommender systems, 2) retrieval algorithms, and 3) evaluation measures. This first goal of this thesis is to provide an understanding of the need for diversity in search results from the users’ perspective. We develop an interactive recommender system for the purpose of a user study. Designed to facilitate users engaged in exploratory search, the system is featured with content-based browsing, aspectual interfaces, and diverse recommendations. While the diverse recommendations allow users to discover more and different aspects of a search topic, the aspectual interfaces allow users to manage and structure their own search process and results regarding aspects found during browsing. The recommendation feature mines implicit relevance feedback information extracted from a user’s browsing trails and diversifies recommended results with respect to document contents. The result of our user-centred experiment shows that result diversity is needed in realistic retrieval scenarios. Next, we propose a new ranking framework for promoting diversity in a ranked list. We combine two distinct result diversification patterns; this leads to a general framework that enables the development of a variety of ranking algorithms for diversifying documents. To validate our proposal and to gain more insights into approaches for diversifying documents, we empirically compare our integration framework against a common ranking approach (i.e. the probability ranking principle) as well as several diversity-based ranking strategies. These include maximal marginal relevance, modern portfolio theory, and sub-topic-aware diversification based on sub-topic modelling techniques, e.g. clustering, latent Dirichlet allocation, and probabilistic latent semantic analysis. Our findings show that the two diversification patterns can be employed together to improve the effectiveness of ranking diversification. Furthermore, we find that the effectiveness of our framework mainly depends on the effectiveness of the underlying sub-topic modelling techniques. Finally, we examine evaluation measures for diversity retrieval. We analytically identify an issue affecting the de-facto standard measure, novelty-biased discounted cumulative gain (α-nDCG). This issue prevents the measure from behaving as desired, i.e. assessing the effectiveness of systems that provide complete coverage of sub-topics by avoiding excessive redundancy. We show that this issue is of importance as it highly affects the evaluation of retrieval systems, specifically by overrating top-ranked systems that repeatedly retrieve redundant information. To overcome this issue, we derive a theoretically sound solution by defining a safe threshold on a query-basis. We examine the impact of arbitrary settings of the α-nDCG parameter. We evaluate the intuitiveness and reliability of α-nDCG when using our proposed setting on both real and synthetic rankings. We demonstrate that the diversity of document rankings can be intuitively measured by employing the safe threshold. Moreover, our proposal does not harm, but instead increases the reliability of the measure in terms of discriminative power, stability, and sensitivity

Recherche d'information et contexte

My research work is related the field of Information Retrieval (IR) whose objective is to enable a user to find information that meets its needs within a large volume of information. The work in IR have focused primarily on improving information processing in terms of indexing to obtain optimal representations of documents and queries and in terms of matching between these representations. Contributions have long made no distinction between all searches assuming a unique type of search and when proposing a model intended to be effective for this unique type of search. The growing volume of information and diversity of situations have marked the limits of existing IR approaches bringing out the field of contextual IR. Contextual IR aims to better respond to users' needs taking into account the search context. The principle is to differentiate searches by integrating in the IR process, contextual factors that will influence the IRS effectiveness. The notion of context is broad and refers to all knowledge related to information conducted by a user querying an IRS. My research has been directed toward taking into account the contextual factors that are: the domain of information, the information structure and the user. The first three directions of my work consist in proposing models that incorporate each of these elements of context, and a fourth direction aims at exploring how to adapt the process to each search according to its context. Various European and national projects have provided application frameworks for this research and have allowed us to validate our proposals. This research has also led to development of various prototypes and allowed the conduct of PhD theses and research internships.Mes travaux de recherche s'inscrivent dans le domaine de la recherche d'information (RI) dont l'objectif est de permettre à un utilisateur de trouver de l'information répondant à son besoin au sein d'un volume important d'informations. Les recherches en RI ont été tout d'abord orientées système. Elles sont restées très longtemps axées sur l'appariement pour évaluer la correspondance entre les requêtes et les documents ainsi que sur l'indexation des documents et de requêtes pour obtenir une représentation qui supporte leur mise en correspondance. Cela a conduit à la définition de modèles théoriques de RI comme le modèle vectoriel ou le modèle probabiliste. L'objectif initialement visé a été de proposer un modèle de RI qui possède un comportement global le plus efficace possible. La RI s'est longtemps basée sur des hypothèses simplificatrices notamment en considérant un type unique d'interrogation et en appliquant le même traitement à chaque interrogation. Le contexte dans lequel s'effectue la recherche a été ignoré. Le champ d'application de la RI n'a cessé de s'étendre notamment grâce à l'essor d'internet. Le volume d'information toujours plus important combiné à une utilisation de SRI qui s'est démocratisée ont conduit à une diversité des situations. Cet essor a rendu plus difficile l'identification des informations correspondant à chaque besoin exprimé par un utilisateur, marquant ainsi les limites des approches de RI existantes. Face à ce constat, des propositions ont émergé, visant à faire évoluer la RI en rapprochant l'utilisateur du système tels que les notions de réinjection de pertinence utilisateur ou de profil utilisateur. Dans le but de fédérer les travaux et proposer des SRI offrant plus de précision en réponse au besoin de l'utilisateur, le domaine de la RI contextuelle a récemment émergé. L'objectif est de différencier les recherches au niveau des modèles de RI en intégrant des éléments de contexte susceptibles d'avoir une influence sur les performances du SRI. La notion de contexte est vaste et se réfère à toute connaissance liée à la recherche de l'utilisateur interrogeant un SRI. Mes travaux de recherche se sont orientés vers la prise en compte des éléments de contexte que sont le domaine de l'information, la structure de l'information et l'utilisateur. Ils consistent, dans le cadre de trois premières orientations, à proposer des modèles qui intègrent chacun de ces éléments de contexte, et, dans une quatrième orientation, d'étudier comment adapter les processus à chaque recherche en fonction de son contexte. Différents projets européens et nationaux ont servi de cadre applicatifs à ces recherches et ainsi à valider nos propositions. Mes travaux de recherche ont également fait l'objet de développements dans différents prototypes et ont permis le déroulement de thèses de doctorat et stages de recherche

Leveraging Semantic Annotations for Event-focused Search & Summarization

Today in this Big Data era, overwhelming amounts of textual information across different sources with a high degree of redundancy has made it hard for a consumer to retrospect on past events. A plausible solution is to link semantically similar information contained across the different sources to enforce a structure thereby providing multiple access paths to relevant information. Keeping this larger goal in view, this work uses Wikipedia and online news articles as two prominent yet disparate information sources to address the following three problems: • We address a linking problem to connect Wikipedia excerpts to news articles by casting it into an IR task. Our novel approach integrates time, geolocations, and entities with text to identify relevant documents that can be linked to a given excerpt. • We address an unsupervised extractive multi-document summarization task to generate a fixed-length event digest that facilitates efficient consumption of information contained within a large set of documents. Our novel approach proposes an ILP for global inference across text, time, geolocations, and entities associated with the event. • To estimate temporal focus of short event descriptions, we present a semi-supervised approach that leverages redundancy within a longitudinal news collection to estimate accurate probabilistic time models. Extensive experimental evaluations demonstrate the effectiveness and viability of our proposed approaches towards achieving the larger goal.Im heutigen Big Data Zeitalters existieren überwältigende Mengen an Textinformationen, die über mehrere Quellen verteilt sind und ein hohes Maß an Redundanz haben. Durch diese Gegebenheiten ist eine Retroperspektive auf vergangene Ereignisse für Konsumenten nur schwer möglich. Eine plausible Lösung ist die Verknüpfung semantisch ähnlicher, aber über mehrere Quellen verteilter Informationen, um dadurch eine Struktur zu erzwingen, die mehrere Zugriffspfade auf relevante Informationen, bietet. Vor diesem Hintergrund benutzt diese Dissertation Wikipedia und Onlinenachrichten als zwei prominente, aber dennoch grundverschiedene Informationsquellen, um die folgenden drei Probleme anzusprechen: • Wir adressieren ein Verknüpfungsproblem, um Wikipedia-Auszüge mit Nachrichtenartikeln zu verbinden und das Problem in eine Information-Retrieval-Aufgabe umzuwandeln. Unser neuartiger Ansatz integriert Zeit- und Geobezüge sowie Entitäten mit Text, um relevante Dokumente, die mit einem gegebenen Auszug verknüpft werden können, zu identifizieren. • Wir befassen uns mit einer unüberwachten Extraktionsmethode zur automatischen Zusammenfassung von Texten aus mehreren Dokumenten um Ereigniszusammenfassungen mit fester Länge zu generieren, was eine effiziente Aufnahme von Informationen aus großen Dokumentenmassen ermöglicht. Unser neuartiger Ansatz schlägt eine ganzzahlige lineare Optimierungslösung vor, die globale Inferenzen über Text, Zeit, Geolokationen und mit Ereignis-verbundenen Entitäten zieht. • Um den zeitlichen Fokus kurzer Ereignisbeschreibungen abzuschätzen, stellen wir einen semi-überwachten Ansatz vor, der die Redundanz innerhalb einer langzeitigen Dokumentensammlung ausnutzt, um genaue probabilistische Zeitmodelle abzuschätzen. Umfangreiche experimentelle Auswertungen zeigen die Wirksamkeit und Tragfähigkeit unserer vorgeschlagenen Ansätze zur Erreichung des größeren Ziels

Robust question answering

Tese de Doutoramento em Informática na especialidade de Informática apresentada à Universidade AbertaUm sistema automático de pergunta resposta tem como objectivo dar uma resposta curta e precisa a uma pergunta formulada em língua natural, pesquisando uma base de conhecimento constituída por texto em língua natural. As fontes deste tipo de conhecimento são numerosas, dado que o texto escrito constitui uma forma preferencial de comunicação humana. A informação varia desde o tradicional texto editado, como é o caso das enciclopédias e dos artigos de jornal, até texto obtido através de modernos processos automáticos, como os reconhecedores automáticos de fala. O trabalho descrito no presente documento centra-se na língua Portuguesa e em sistemas de pergunta resposta de domínio aberto, o que significa que nem a pergunta nem a colecção de textos se restringem a uma área específica. Ambas as formas de texto escrito referidas no parágrafo anterior sãoo consideradas. Dado que a recuperação de informação é essencial num sistema de pergunta resposta, as técnicas mais actuais utilizadas nestas duas áreas neste tipo de sistema são objecto de um estudo aprofundado, tanto no que diz respeito aos seus aspectos mais práticos, como as suas motivações teóricas. Uma vez que um sistema nunca pode ser simples demais, desde que cumpra as especificações e produza resultados de elevada qualidade, é feita uma análise de custo benefício das técnicas passíveis de serem utilizadas, dando preferência a soluções simples. O principal objectivo do presente trabalho é assim estudar e desenvolver componentes inovadores para recuperação de informação e pergunta resposta, e a construção de um sistema de pergunta resposta completo, eficiente e robusto, capaz de competir com os sistemas mais avançados existentes actualmente. Uma opção importante tomada foi a utilização da língua Portuguesa, uma língua falada por um vasto número de pessoas, o que constitui um requisito importante para um sistema de pergunta resposta, quer pela existência de um volume importante de texto escrito disponível nesta língua, quer pelo número de possíveis utilizadores de uma aplicação específica para o Português. Há no entanto que ter em conta a existiência de menor número de recursos linguísticos para a língua Portuguesa, especialmente se comparada com a língua Inglesa, que é correntemente a "língua franca" da investigação científica. É precisamente este o motivo do presente documento estar escrito na língua Inglesa: permitir a participação nos trabalhos e a validação de resultados internacionalmente, sendo este facto totalmente compatível com a focalização do estudo e dos trabalhos na língua Portuguesa, alargando inclusivamente a sua divulgação para públicos não falantes da mesma. Na abordagem para a realização deste trabalho esta opção foi tomada em conjunto com uma outra que foi explorar as potencialidades da Wikipedia como recurso de base de QA, e que se revelou de extrema utilidade em várias vertentes do trabalho desenvolvido. As caracteristicas da Wikipedia que se consideraram mais relevantes foram o facto da informação estar disponível gratuitamente, e de resultar do esforço conjunto de um elevado número de utilizadores, o que viabiliza o desenvolvimento de aplicações para as quais seja util conhecimento enciclopédico e conhecimento de natureza ontológica. Ambas as vertentes foram utilizadas de forma inovadora no presente sistema. Apresenta-se neste trabalho o sistema de pergunta resposta, que foi desenvolvido de raiz, e que provou estar ao nível dos melhores sistemas de pergunta resposta, dado que foi submetido a avaliação em 2008 no Fórum de Avaliação Internacional CLEF (Cross Language Evaluation F orum) e se classificou em terceiro lugar entre os seis participantes concorrentes na categoria de sistemas de pergunta resposta em Português, onde era o único sistema a participar pela primeira vez. A taxa de primeiras respostas correctas foi de 32,5%. Este resultado permitiu obter o 5º lugar entre os 21 sistemas participantes nas 11 línguas disponíveis, sendo de referir o elevado nível dos sistemas concorrentes para o Português, dado que nos três primeiros lugares se classificaram dois sistemas para o Português, com o sistema da companhia Portuguesa Priberam ocupando a primeira posição com uma taxa de primeiras respostas correctas de 63,5% e o sistema da Universidade de Evora classificado em terceiro lugar, com uma taxa de primeiras respostas correctas de 46,5%. Os melhoramentos introduzidos após a análise dos resultados obtidos, que foi feita considerando quer as respostas do próprio sistema, quer as respostas produzidas pelos restantes sistemas, resultaram num considerável aumento da taxa de primeiras respostas correctas, para 50,5%, o que se seria correspondente a um segundo lugar nos resultados para o Português. O sistema desenvolvido é eficiente na indexação e resposta a perguntas, levando, na sua versão melhorada, apenas 4 horas para indexar toda a colecção de textos utilizada na tarefa do QA@CLEF 2008, e cerca de dois minutos a responder as 200 perguntas da tarefa, o que corresponde a uma média de 0,6 segundos para responder a uma pergunta. De referir que nenhum participante divulgou dados sobre a eficiência do sistema. Apenas se encontraram publicados dados de eficiência para um sistema que não participou na avaliação, que reporta valores médios de resposta por pergunta de 22 segundos. O sistema foi ainda testado num caso de estudo envolvendo perguntas efectuadas sobre o conteúdo de peças faladas. A base de textos que é pesquisada neste caso, consiste nos textos obtidos de forma automática a partir do reconhecimento automático da fala. Dado que a tarefa do Fórum de Avaliação CLEF para sistemas automáticos a responder a perguntas sobre transcrições automáticas (QAST - Question Answering over Speech Transcripts) não incluí a língua Portuguesa, os dados tiveram que ser todos recolhidos e organizados tendo sido criado um recurso que permite fazer testes de sistemas para o Português. Este recurso tem como base um corpo constituído pelos Telejornais da Rádio Televisão Portuguesa, RTP, nas suas edições da noite dos canais 1 e 2, correspondente aos meses de Junho a Setembro de 2008. Este corpo consiste em cerca de 180 horas de duração, transcritas automaticamente e enriquecidas com colocação automática de pontuação. Foi feito um conjunto de 100 perguntas, baseadas em transcrições manuais, e que foi utilizado para testar o sistema. O sistema demonstrou ser robusto, pois mesmo na presença de texto com palavras incorrectamente reconhecidas, ou pontuação colocada fora dos locais correctos, o sistema obteve 30% de taxa de primeiras respostas correctas, 42% de taxa de respostas correctas nas três primeiras respostas, e uma taxa de 60% de localização do excerto onde se encontra a resposta correcta. Este ultimo valor tem uma aplicação interessante de localização de um determinado tema num conjunto de diversas horas de vídeo, através de uma pergunta formulada em língua natural. Os resultados obtidos estão ao nível dos melhores reportados nas avaliações QAST do QA@CLEF. Dado que o principal objectivo traçado para o presente projecto de doutoramento, era estudar e desenvolver componentes inovadores de recuperação de informação e pergunta resposta que conduzissem a construção de um sistema de pergunta resposta para o Português, completo eficiente e robusto, e com resultados ao nível dos melhores sistemas, considera-se que o objectivo foi plenamente atingido. Relativamente ao uso do Português como língua de trabalho, confirma-se o facto de que os resultados obtidos para esta língua na área de sistemas de pergunta resposta estão ao melhor nível dos sistemas actuais para outras línguas, provando-se ser possível ultrapassar o problema de escassez de recursos. Os resultados validam também o conceito da existência de corpus onde coexistem textos com origem em distintas variantes de Português, nomeadamente Europeia e Brasileira, mas não só. No que diz respeito a língua falada, os resultados obtidos no caso de estudo indicam uma necessidade de tratamento específico para estas duas diferentes variantes do Português.A Question Answering (QA) system should provide a short and precise answer to a question in natural language, by searching a large knowledge base consisting of natural language text. The sources of the knowledge base are widely available, for written natural language text is a preferential form of human communication. The information ranges from the more traditional edited texts, for example encyclopaedias or newspaper articles, to text obtained by modern automatic processes, as automatic speech recognizers. The work described in the present document focuses on the Portuguese language and open domain question answering, meaning that neither the questions nor the texts are restricted to a speci c area, and it aims to address both types of written text. Since information retrieval is essential for a QA system, a careful analysis of the current state-of-the-art in information retrieval and question answering components is conducted. A complete, e cient and robust question answering system is developed in this thesis, consisting of new modules for information retrieval and question answering, that is competitive with current QA systems. The system was evaluated at the Portuguese monolingual task of QA@CLEF 2008 and achieved the 3rd place in 6 Portuguese participants and 5th place among the 21 participants of 11 languages. The system was also tested in Question Answering over Speech Transcripts (QAST), but outside the o cial evaluation QAST of QA@CLEF, since Portuguese was not among the available languages for this task. For that reason, an entire test environment consisting of a corpus of transcribed broadcast news and a matching question set was built in the scope of this work, so that experiments could be made. The system proved to be robust in the presence of automatically transcribed data, with results in line with the best reported at QAST