Leveraging Offshore IT Outsourcing by SMEs through Online Marketplaces

Following their larger counterparts, an increasing number of small firms outsource their IT tasks to lower cost offshore destinations. For small firms, however, offshore outsourcing is a difficult undertaking as it involves high transaction costs. Online marketplaces for IT services, which have recently become available to small firms, make offshore IT outsourcing more accessible and manageable, although differences in the marketplace design result in varying outcomes across the marketplaces. This has consequences for SME’s decision as to which online marketplace to use, because different markets may have different types of benefits and costs. This paper sets to analyze some of the similarities and differences between online marketplaces for IT services and their effects for small firms. First, we analyze if and how online marketplaces reduce small firms’ transaction costs in offshore IT outsourcing. Second, we examine the effects of market entry barriers on outcomes of online marketplaces and their implications for small firms. The results indicate that online marketplaces for IT services do reduce transaction costs for small firms in offshore outsourcing across ten specific market processes. More surprising, however, is the finding that the lower market entry barriers for suppliers result in lower prices for buyers without compromising other aspects of market performance.Offshore IT Outsourcing;Online Market;Process-Stakeholder Analysis;Reverse Auction

Automated Bidding in Computing Service Markets. Strategies, Architectures, Protocols

This dissertation contributes to the research on Computational Mechanism Design by providing novel theoretical and software models - a novel bidding strategy called Q-Strategy, which automates bidding processes in imperfect information markets, a software framework for realizing agents and bidding strategies called BidGenerator and a communication protocol called MX/CS, for expressing and exchanging economic and technical information in a market-based scheduling system

Trusted UAV Network Coverage using Blockchain, Machine Learning and Auction Mechanisms

The UAV is emerging as one of the greatest technology developments for rapid network coverage provisioning at affordable cost. The aim of this paper is to outsource network coverage of a specific area according to a desired quality of service requirement and to enable various entities in the network to have intelligence to make autonomous decisions using blockchain and auction mechanisms. In this regard, by considering a multiple-UAV network where each UAV is associated to its own controlling operator, this paper addresses two major challenges: the selection of the UAV for the desired quality of network coverage and the development of a distributed and autonomous real-time monitoring framework for the enforcement of service level agreement (SLA). For a suitable UAV selection, we employ a reputation-based auction mechanism to model the interaction between the business agent who is interested in outsourcing the network coverage and the UAV operators serving in closeby areas. In addition, theoretical analysis is performed to show that the proposed auction mechanism attains a dominant strategy equilibrium. For the SLA enforcement and trust model, we propose a permissioned blockchain architecture considering Support Vector Machine (SVM) for real-time autonomous and distributed monitoring of UAV service. In particular, smart contract features of the blockchain are invoked for enforcing the SLA terms of payment and penalty, and for quantifying the UAV service reputation. Simulation results confirm the accuracy of theoretical analysis and efficacy of the proposed model

Preliminary specification and design documentation for software components to achieve catallaxy in computational systems

This Report is about the preliminary specifications and design documentation for software components to achieve Catallaxy in computational systems. -- Die Arbeit beschreibt die Spezifikation und das Design von Softwarekomponenten, um das Konzept der Katallaxie in Grid Systemen umzusetzen. Eine Einführung ordnet das Konzept der Katallaxie in bestehende Grid Taxonomien ein und stellt grundlegende Komponenten vor. Anschließend werden diese Komponenten auf ihre Anwendbarkeit in bestehenden Application Layer Netzwerken untersucht.Grid Computing

Digitizing Citizen Energy Communities : A Platform Engineering Approach

Low acceptance and protests against the increasing expansion of renewable generation capacities by local citizens have repeatedly slowed down the ongoing energy transition in western countries. A promising approach to address this issue is the energy community concept, for which the European Union introduced a regulatory framework within the \u27Directive on common rules for the internal market for electricity\u27. It refers to them communities as Citizen Energy Communities. Within these communities, participants can exchange locally generated energy and the community can be represented by a digital platform, which organizes the community\u27s continuous power distribution and financial flows. In the academic literature, these communities are discussed as a tool to actively integrate citizens into the energy system on a local level. They increase the acceptance by benefiting the local value chain and empower the energy sector\u27s decarbonization. However, there is a lack of research on how Citizen Energy Communities can be implemented in practice and how they perform under real-world conditions. This dissertation’s contribution addresses the empirical challenges in the implementation and long-term operating of Citizen Energy Communities. The thesis reports on six studies. In the first study, the necessary IT architecture and digital building blocks are developed based on a literature review and insights from a real-world implementation for Citizen Energy Communities are described. From the resulting experiences, requirements for the individual building blocks and technologies are deducted. Researchers propose that blockchain technology can accelerate the introduction of Citizen Energy Communities. Therefore, a maturity model for blockchain-based Citizen Energy Community projects is established in the subsequent study, which allows assessing the development status of field implementations and identifying necessary next steps. In the third study, a platform-based allocation mechanism is designed, which addresses heterogeneous preferences of participants and thus enables local prices for different local energy sources. Based on an implementation, the mechanism\u27s performance and functionality are evaluated. Besides the technical functionality, user behavior is of central importance for success. Therefore, seven user interface design principles are deducted in the fourth study based on a structured design science research process with the help of expert interviews and a behavioral laboratory experiment. In the fifth study, it is quantified and evaluated if participants are regularly active within the community, willing to pay premium prices for local renewable sources and whether they are responsive to local price signals as often assumed in the literature. The results show that Citizen Energy Communities need to be tested more thoroughly and that the platform\u27s allocation mechanism require a low complexity or additional support systems like automated agents. As a result, the sixth study evaluates the real-world trading performance of automated agents and their impact on the platform market. The results show that a single agent among human traders can minimize the participant\u27s cost. However, this advantage diminishes with the number of additional automated agents in the market. The thesis is concluded with an outlook and pathway for future research

Leveraging Offshore IT Outsourcing by SMEs through Online Marketplaces

Following their larger counterparts, an increasing number of small firms outsource their IT tasks to lower cost offshore destinations. For small firms, however, offshore outsourcing is a difficult undertaking as it involves high transaction costs. Online marketplaces for IT services, which have recently become available to small firms, make offshore IT outsourcing more accessible and manageable, although differences in the marketplace design result in varying outcomes across the marketplaces. This has consequences for SME’s decision as to which online marketplace to use, because different markets may have different types of benefits and costs. This paper sets to analyze some of the similarities and differences between online marketplaces for IT services and their effects for small firms. First, we analyze if and how online marketplaces reduce small firms’ transaction costs in offshore IT outsourcing. Second, we examine the effects of market entry barriers on outcomes of online marketplaces and their implications for small firms. The results indicate that online marketplaces for IT services do reduce transaction costs for small firms in offshore outsourcing across ten specific market processes. More surprising, however, is the finding that the lower market entry barriers for suppliers result in lower prices for buyers without compromising other aspects of market performance

Agile Market Engineering: Bridging the gap between business concepts and running markets

The agile market engineering process model (AMEP) is built on the insight, that market design and development is a wicked problem. Electronic markets are too complex to be completely designed upfront. Instead, AMEP tries to bridge the gap between theoretic market design and practical electronic market platform development using an agile, iterative approach that relies on early customer feedback and continuous improvement. The AMEP model is complemented by several supporting software artifacts

The enterprise blockchain design framework and its application to an e-Procurement ecosystem

The research work of this paper has been partially funded by the project VORTAL INTER DATA (n° 038361), co-financed by Vortal and COMPETE Program P2020. We would also like to thank UNIDEMI, DEMI, and LASI for providing us with the research infrastucture and resources to conduct this research. Publisher Copyright: © 2022 Elsevier LtdBlockchain technologies have seen a steady growth in interest from industries as the technology is gaining maturity. It is offering a novel way to establish trust amongst multiple stakeholders without relying or trusting centralised authorities. While its use as a decentralised store of value has been validated through the emergence of cryptocurrencies, its use case in industrial applications with multiple stakeholder ecosystems such as industrial supply chain management, is still at an early stage of design and experimentation where private blockchains are used as opposed to public blockchains. Many enterprise blockchain projects failed to gain traction after initial launches, due to inefficient design, lack of incentives to all stakeholders or simply because the use of blockchain was not really necessary in the first place. There has been a need for a framework that allows blockchain designers and researchers to evaluate scenarios when a blockchain solution is useful and design the key configurations for an enterprise blockchain solution. Literature on blockchain architectures are sparse and only applicable to specific use cases or functionalities. This paper proposes a comprehensive Enterprise Blockchain Design Framework (EBDF), that not only identifies the relevant use cases when a blockchain must be utilised, but also details all the characteristics and configurations for designing an enterprise blockchain ecosystem, applicable to multiple industries. To validate the EBDF, we apply the same to the Vortal e-Procurement ecosystem allowing for multiple platforms to interoperate with greater transparency and accountability over the proposed blockchain framework. In this use case, many vendors bid for procurement procedures, often for publicly managed funds where it is extremely vital that full transparency and accountability is ensured in the entire process. Ensuring that certain digital certification functions, such as timestamps are independent from e-Procurement platform owners has been a challenge. Blockchain technology has emerged as a promising solution for not only ensuring transparency and immutability of records, but also providing for interoperability across different platforms by acting as a trusted third-party. The applied framework is used to design a Hyperledger based blockchain solution with some of the key architectural elements that could fulfil these needs while presenting the advantages of such a solution.publishersversionpublishe

A multi-agent optimisation model for solving supply network configuration problems

Supply chain literature highlights the increasing importance of effective supply network configuration decisions that take into account such realities as market turbulence and demand volatility, as well as ever-expanding global production networks. These realities have been extensively discussed in the supply network literature under the structural (i.e., physical characteristics), spatial (i.e., geographical positions), and temporal (i.e., changing supply network conditions) dimensions. Supply network configuration decisions that account for these contingencies are expected to meet the evolving needs of consumers while delivering better outcomes for all parties involved and enhancing supply network performance against the key metrics of efficiency, speed and responsiveness. However, making supply network configuration decisions in the situations described above is an ongoing challenge. Taking a systems perspective, supply networks are typically viewed as socio-technical systems where SN entities (e.g., suppliers, manufacturers) are autonomous individuals with distinct goals, practices and policies, physically inter-connected transferring goods (e.g., raw materials, finished products), as well as socially connected with formal and informal interactions and information sharing. Since the structure and behaviour of such social and technical sub-systems of a supply network, as well as the interactions between those subsystems, determine the overall behaviour of the supply network, both systems should be considered in analysing the overall system

Online advertising: analysis of privacy threats and protection approaches

Online advertising, the pillar of the “free” content on the Web, has revolutionized the marketing business in recent years by creating a myriad of new opportunities for advertisers to reach potential customers. The current advertising model builds upon an intricate infrastructure composed of a variety of intermediary entities and technologies whose main aim is to deliver personalized ads. For this purpose, a wealth of user data is collected, aggregated, processed and traded behind the scenes at an unprecedented rate. Despite the enormous value of online advertising, however, the intrusiveness and ubiquity of these practices prompt serious privacy concerns. This article surveys the online advertising infrastructure and its supporting technologies, and presents a thorough overview of the underlying privacy risks and the solutions that may mitigate them. We first analyze the threats and potential privacy attackers in this scenario of online advertising. In particular, we examine the main components of the advertising infrastructure in terms of tracking capabilities, data collection, aggregation level and privacy risk, and overview the tracking and data-sharing technologies employed by these components. Then, we conduct a comprehensive survey of the most relevant privacy mechanisms, and classify and compare them on the basis of their privacy guarantees and impact on the Web.Peer ReviewedPostprint (author's final draft