Toward Customizable Multi-tenant SaaS Applications

abstract: Nowadays, Computing is so pervasive that it has become indeed the 5th utility (after water, electricity, gas, telephony) as Leonard Kleinrock once envisioned. Evolved from utility computing, cloud computing has emerged as a computing infrastructure that enables rapid delivery of computing resources as a utility in a dynamically scalable, virtualized manner. However, the current industrial cloud computing implementations promote segregation among different cloud providers, which leads to user lockdown because of prohibitive migration cost. On the other hand, Service-Orented Computing (SOC) including service-oriented architecture (SOA) and Web Services (WS) promote standardization and openness with its enabling standards and communication protocols. This thesis proposes a Service-Oriented Cloud Computing Architecture by combining the best attributes of the two paradigms to promote an open, interoperable environment for cloud computing development. Mutil-tenancy SaaS applicantions built on top of SOCCA have more flexibility and are not locked down by a certain platform. Tenants residing on a multi-tenant application appear to be the sole owner of the application and not aware of the existence of others. A multi-tenant SaaS application accommodates each tenant’s unique requirements by allowing tenant-level customization. A complex SaaS application that supports hundreds, even thousands of tenants could have hundreds of customization points with each of them providing multiple options, and this could result in a huge number of ways to customize the application. This dissertation also proposes innovative customization approaches, which studies similar tenants’ customization choices and each individual users behaviors, then provides guided semi-automated customization process for the future tenants. A semi-automated customization process could enable tenants to quickly implement the customization that best suits their business needs.Dissertation/ThesisDoctoral Dissertation Computer Science 201

ROS-based Solution for Robotic Services in Cloud Computing

Robot Operating System (ROS) is becoming a widely-used environment for devel- oping robot software systems. It provides unique features such as message-passing between processes and code reuse between robots. The new trend in ROS-based robotic systems is facing the development and delivery of effective services by com- bining the advantages of both cloud robotics and web services. Cloud robotics is the way that allows robots to overcome their limitations of pro- cessing and knowledge by boosting computational and cognitive capabilities. On the other hand, as an implementation of Service-Oriented Architecture (SOA), web Services allow mainly different ROS codes to be discovered over the internet for their reuse. However, the characterization, description, and discovery of the ROS service capability for the offered robotic functionality are still issues that are not fully ad- dressed. In this context, we focus in this thesis on developing an architecture for roboti software provisioning to both software developers and robots by exploiting the op- portunities of ROS, web services, and cloud robotics. We propose a complete SOA approach for cloud robotics, in which ROS-based robotic tasks are defined as web services. The approach focuses on defining the service cycle process of describing, discovering, and selecting services. Two characterizations for ROS web services are proposed. The service characterizations describe the semantic representation of the robot task from ROS itself. In each case, we present a strategy that allows users todiscover the relevant robotic service that can match their queries and robots

AGNI: an API for the control of automomous service robots

With the continuum growth of Internet connected devices, the scalability of the protocols used for communication between them is facing a new set of challenges. In robotics these communications protocols are an essential element, and must be able to accomplish with the desired communication. In a context of a multi-­‐‑agent platform, the main types of Internet communication protocols used in robotics, mission planning and task allocation problems will be revised. It will be defined how to represent a message and how to cope with their transport between devices in a distributed environment, reviewing all the layers of the messaging process. A review of the ROS platform is also presented with the intent of integrating the already existing communication protocols with the ServRobot, a mobile autonomous robot, and the DVA, a distributed autonomous surveillance system. This is done with the objective of assigning missions to ServRobot in a security context

Service-based Fault Tolerance for Cyber-Physical Systems: A Systems Engineering Approach

Cyber-physical systems (CPSs) comprise networked computing units that monitor and control physical processes in feedback loops. CPSs have potential to change the ways people and computers interact with the physical world by enabling new ways to control and optimize systems through improved connectivity and computing capabilities. Compared to classical control theory, these systems involve greater unpredictability which may affect the stability and dynamics of the physical subsystems. Further uncertainty is introduced by the dynamic and open computing environments with rapidly changing connections and system configurations. However, due to interactions with the physical world, the dependable operation and tolerance of failures in both cyber and physical components are essential requirements for these systems.The problem of achieving dependable operations for open and networked control systems is approached using a systems engineering process to gain an understanding of the problem domain, since fault tolerance cannot be solved only as a software problem due to the nature of CPSs, which includes close coordination among hardware, software and physical objects. The research methodology consists of developing a concept design, implementing prototypes, and empirically testing the prototypes. Even though modularity has been acknowledged as a key element of fault tolerance, the fault tolerance of highly modular service-oriented architectures (SOAs) has been sparsely researched, especially in distributed real-time systems. This thesis proposes and implements an approach based on using loosely coupled real-time SOA to implement fault tolerance for a teleoperation system.Based on empirical experiments, modularity on a service level can be used to support fault tolerance (i.e., the isolation and recovery of faults). Fault recovery can be achieved for certain categories of faults (i.e., non-deterministic and aging-related) based on loose coupling and diverse operation modes. The proposed architecture also supports the straightforward integration of fault tolerance patterns, such as FAIL-SAFE, HEARTBEAT, ESCALATION and SERVICE MANAGER, which are used in the prototype systems to support dependability requirements. For service failures, systems rely on fail-safe behaviours, diverse modes of operation and fault escalation to backup services. Instead of using time-bounded reconfiguration, services operate in best-effort capabilities, providing resilience for the system. This enables, for example, on-the-fly service changes, smooth recoveries from service failures and adaptations to new computing environments, which are essential requirements for CPSs.The results are combined into a systems engineering approach to dependability, which includes an analysis of the role of safety-critical requirements for control system software architecture design, architectural design, a dependability-case development approach for CPSs and domain-specific fault taxonomies, which support dependability case development and system reliability analyses. Other contributions of this work include three new patterns for fault tolerance in CPSs: DATA-CENTRIC ARCHITECTURE, LET IT CRASH and SERVICE MANAGER. These are presented together with a pattern language that shows how they relate to other patterns available for the domain

n-Dimensional Prediction of RT-SOA QoS

Service-Orientation has long provided an effective mechanism to integrate heterogeneous systems in a loosely coupled fashion as services. However, with the emergence of Internet of Things (IoT) there is a growing need to facilitate the integration of real-time services executing in non-controlled, non-real-time, environments such as the Cloud. As such there has been a drive in recent years to develop mechanisms for deriving reliable Quality of Service (QoS) definitions based on the observed performance of services, specifically in order to facilitate a Real-Time Quality of Service (RT-QoS) definition. Due to the overriding challenge in achieving this is the lack of control over the hosting Cloud system many approaches either look at alternative methods that ignore the underlying infrastructure or assume some level of control over interference such as the provision of a Real-Time Operating System (RTOS). There is therefore a major research challenge to find methods that facilitate RT-QoS in environments that do not provide the level of control over interference that is traditionally required for real-time systems. This thesis presents a comprehensive review and analysis of existing QoS and RT-QoS techniques. The techniques are classified into seven categories and the most significant approaches are tested for their ability to provide QoS definitions that are not susceptible to dynamic changing levels of interference. This work then proposes a new n-dimensional framework that models the relationship between resource utilisation, resource availability on host servers, and the response-times of services. The framework is combined with real-time schedulability tests to dynamically provide guarantees on response-times for ranges of resource availabilities and identifies when those conditions are no longer suitable. The proposed framework is compared against the existing techniques using simulation and then evaluated in the domain of Cloud computing where the approach demonstrates an average overallocation of 12%, and provides alerts across 94% of QoS violations within the first 14% of execution progress

Cloud-Edge Orchestration for the Internet-of-Things: Architecture and AI-Powered Data Processing

This is the author accepted manuscript. The final version is available from IEEE via the DOI in this recordThe Internet-of-Things (IoT) has been deeply penetrated into a wide range of important and critical sectors, including smart city, water, transportation, manufacturing and smart factory. Massive data are being acquired from a fast growing number of IoT devices. Efficient data processing is a necessity to meet diversified and stringent requirements of many emerging IoT applications. Due to the constrained computation and storage resources, IoT devices have resorted to the powerful cloud computing to process their data. However, centralised and remote cloud computing may introduce unacceptable communication delay since its physical location is far away from IoT devices. Edge cloud has been introduced to overcome this issue by moving the cloud in closer proximity to IoT devices. The orchestration and cooperation between the cloud and the edge provides a crucial computing architecture for IoT applications. Artificial intelligence (AI) is a powerful tool to enable the intelligent orchestration in this architecture. This paper first introduces such a kind of computing architecture from the perspective of IoT applications. It then investigates the state-of-the-art proposals on AI-powered cloud-edge orchestration for the IoT. Finally, a list of potential research challenges and open issues is provided and discussed, which can provide useful resources for carrying out future research in this area.Engineering and Physical Sciences Research Council (EPSRC

Modern computing: vision and challenges

Over the past six decades, the computing systems field has experienced significant transformations, profoundly impacting society with transformational developments, such as the Internet and the commodification of computing. Underpinned by technological advancements, computer systems, far from being static, have been continuously evolving and adapting to cover multifaceted societal niches. This has led to new paradigms such as cloud, fog, edge computing, and the Internet of Things (IoT), which offer fresh economic and creative opportunities. Nevertheless, this rapid change poses complex research challenges, especially in maximizing potential and enhancing functionality. As such, to maintain an economical level of performance that meets ever-tighter requirements, one must understand the drivers of new model emergence and expansion, and how contemporary challenges differ from past ones. To that end, this article investigates and assesses the factors influencing the evolution of computing systems, covering established systems and architectures as well as newer developments, such as serverless computing, quantum computing, and on-device AI on edge devices. Trends emerge when one traces technological trajectory, which includes the rapid obsolescence of frameworks due to business and technical constraints, a move towards specialized systems and models, and varying approaches to centralized and decentralized control. This comprehensive review of modern computing systems looks ahead to the future of research in the field, highlighting key challenges and emerging trends, and underscoring their importance in cost-effectively driving technological progress