Factors Influencing Integrated Management System Practices

The implementation and certification of quality, environmental and occupational health and safety management systems have become a preference for many organisations. In facts, most current practice in the area of quality standard, each organisation needs to spend huge amount of money in order to gain the certification for each quality management standard such as ISO 9001, ISO 14001 and OHSAS 18001. Hence, the combination of these management systems that lead to the formation of Integrated Management System (IMS) was established. There is a trend for the organisation to implement an IMS in order to overcome any problems resulting from multiple management systems. Besides, there are connection between quality management and risk management system – ISO 31000 that need to be identified in order to enhance the effectiveness of IMS. This research focuses on identifying the factors of IMS implementation, investigating the converged and diverged components in management system, studying the implementation of IMS and investigating the possible integration of ISO 31000 into current IMS practices. The research was based on social constructivism under an exploratory study. Multiple cases studies and in-depth literature review were employed as the research design approach. Three methods of key data collection (qualitative methods) were used: (1) Primary data from face-to-face interview (2) Primary data from expert opinion survey via e-mail (electronic mail survey) and (3) Secondary data from official documents. Also, two methods of analysis were used, namely: (1) Time series/chronology/historical analysis and (2) Explanation building. The literature review on quality management and IMS implementation identifies the need of understanding the results of IMS implementation and the components that could converged and diverged and also how the organisation would implemented it. Accordingly, the review on the previous study allows the researcher to establish the theoretical framework. Thus, the researcher has gained the information on how IMS would change the way to manage quality management in an organisation with respect to gain continuous improvement of it. As a result, this study has identified the 16 factors of IMS implementation, the converged and diverged components from case studies, the implementation approach and the proposed integration of ISO 31000, Risk Management System. This research gives a new insight on the importance of IMS and the potentials of bringing an effective management that takes all four quality standards into consideration. Moreover, the study has provided the extended version of framework that embedded the combination of different ISO series. In turn, this research further underlines and suggested on the integration of four management systems- ISO 9001, ISO 14001, OHSAS 18001 and ISO 31000 for an effective implementation of IMS which are presented and could be expanded for future research

A requirements engineering framework for integrated systems development for the construction industry

Computer Integrated Construction (CIC) systems are computer environments through which collaborative working can be undertaken. Although many CIC systems have been developed to demonstrate the communication and collaboration within the construction projects, the uptake of CICs by the industry is still inadequate. This is mainly due to the fact that research methodologies of the CIC development projects are incomplete to bridge the technology transfer gap. Therefore, defining comprehensive methodologies for the development of these systems and their effective implementation on real construction projects is vital. Requirements Engineering (RE) can contribute to the effective uptake of these systems because it drives the systems development for the targeted audience. This paper proposes a requirements engineering approach for industry driven CIC systems development. While some CIC systems are investigated to build a broad and deep contextual knowledge in the area, the EU funded research project, DIVERCITY (Distributed Virtual Workspace for Enhancing Communication within the Construction Industry), is analysed as the main case study project because its requirements engineering approach has the potential to determine a framework for the adaptation of requirements engineering in order to contribute towards the uptake of CIC systems

Modeling of Traceability Information System for Material Flow Control Data.

This paper focuses on data modeling for traceability of material/work flow in information layer of manufacturing control system. The model is able to trace all associated data throughout the product manufacturing from order to final product. Dynamic data processing of Quality and Purchase activities are considered in data modeling as well as Order and Operation base on lots particulars. The modeling consisted of four steps and integrated as one final model. Entity-Relationships Modeling as data modeling methodology is proposed. The model is reengineered with Toad Data Modeler software in physical modeling step. The developed model promises to handle fundamental issues of a traceability system effectively. It supports for customization and real-time control of material in flow in all levels of manufacturing processes. Through enhanced visibility and dynamic store/retrieval of data, all traceability usages and applications is responded. Designed solution is initially applicable as reference data model in identical lot-base traceability system

A conceptual model for EAI adoption in an e-government environment

The non-integrated nature of Local Government Authority (LGA) Information Systems (IS) is strongly associated with the inconsistency and duplication of data, reduction in data integrity and quality, and high operational and maintenance cost. The reason is that legacy IS within the LGAs are usually tailored to support particular business processes and functions and are as a consequence usually difficult to integrate. This gives rise to a strong need for an integrated architecture that facilitates reuse of existing applications and flexibly implementing business processes across the functional boundaries within the LGAs. This paper examines a potentially important area of IS integration in the United Kingdom (UK) LGAs through Enterprise Application Integration (EAI) technology. A review of the literature indicates that EAI has been a focal technology for several organisations in solving their integration problems. However, is new in the LGAs; thus research literature around it is limited. Yet the effect of IS integration using EAI technology remains under explored, as little research has been conducted to comprehend the LGAs perception of integration that influences their decisions and actions. The author demonstrates that it is of high importance to investigate this area within LGAs and result in research that contributes towards successful EAI adoption. Therefore, resulting in the development of a conceptual model that may be used to assist the government decision-making process for EAI adoption in an electronic Government (e-Government) environment

Integration of Cost andWork Breakdown Structures in the Management of Construction Projects

Scope management allows project managers to react when a project underperforms regarding schedule, budget, and/or quality at the execution stage. Scope management can also minimize project changes and budget omissions, as well as improve the accuracy of project cost estimates and risk responses. For scope management to be effective, though, it needs to rely on a robust work breakdown structure (WBS). A robust WBS hierarchically and faithfully reflects all project tasks and work packages so that projects are easier to manage. If done properly, the WBS also allows meeting the project objectives while delivering the project on time, on budget, and with the required quality. This paper analyzes whether the integration of a cost breakdown structure (CBS) can lead to the generation of more robust WBSs in construction projects. Over the last years, some international organizations have standardized and harmonized different cost classification systems (e.g., ISO 12006-2, ISO 81346-12, OmniClass, CoClass, UniClass). These cost databases have also been introduced into building information modeling (BIM) frameworks. We hypothesize that in BIM environments, if these CBSs are used to generate the project WBS, several advantages are gained such as sharper project definition. This enhanced project definition reduces project contradictions at both planning and execution stages, anticipates potential schedule and budget deviations, improves resource allocation, and overall it allows a better response to potential project risks. The hypothesis that the use of CBSs can generate more robust WBSs is tested by the response analysis of a questionnaire survey distributed among construction practitioners and project managers. By means of structural equation modeling (SEM), the correlation (agreement) and perception differences between two 250-respondent subsamples (technical project staff vs. project management staff) are also discussed. Results of this research support the use of CBSs by construction professionals as a basis to generate WBSs for enhanced project management (PM)

Current practice and challenges towards handling uncertainty for effective outcomes in maintenance

The combination of viable heuristic attributes with statistical measurements presents significant challenges in industrial maintenance for complex assets under through-life service contracts. Techniques to obtain and process heuristic attributes raise numerous uncertainties which often go undefined and unmitigated. A holistic view of these uncertainties may improve decision-making capabilities and reduce maintenance costs and turnaround time. It is therefore necessary to identify and rank factors that influence uncertainties originating from challenges in the above context. This, along with an identification of who contributes to such challenges and current practice to handle them, sets the focus for this study. The influence of 32 categorised factors on uncertainty is assessed through a questionnaire completed by nine experienced maintenance managers from a leading defence company. The pedigree approach is applied to score validity of respondents’ answers according to their experience and job role to normalise scores. Results are discussed in interviews with respondents along with current practice in and ways to improve uncertainty assessment. Scores are weighted through the Analytical Hierarchy Process (AHP) in order to identify the most influential factors on uncertainty in maintenance. The analysis revealed that these include: intellectual property rights (IPR), maintainer performance, quality of information, resistance to change, stakeholder communication and technology integration. These are verified with 40 practitioners from various industrial backgrounds. From the interviews, it is deemed that a holistic view of heuristic and statistical attributes ultimately allows for more accomplished decision-making but requires trade-offs between quality and cost over the asset’s life cycle

Benchmarking performance management systems

The Balanced Scorecard and associated performance management approaches, has become a widely practiced and popular management reporting method in recent times. Moreover, enabling technology, which assists in the delivery and personalisation of corporate performance information, is having a deeper and more rapid impact than ever before. This paper presents a brief comparative benchmarking study of leading enterprise performance management systems. Also, the author discusses the merits of bespoke internet technology development and out-of-the-box portal functionalities. An analysis of key business drivers and implementation risks of such approaches is highlighted via a case study example, and concludes the paper