The non-integrated nature of Local Government Authority (LGA) Information Systems (IS) is
strongly associated with the inconsistency and duplication of data, reduction in data integrity and
quality, and high operational and maintenance cost. The reason is that legacy IS within the LGAs
are usually tailored to support particular business processes and functions and are as a
consequence usually difficult to integrate. This gives rise to a strong need for an integrated
architecture that facilitates reuse of existing applications and flexibly implementing business
processes across the functional boundaries within the LGAs. This paper examines a potentially
important area of IS integration in the United Kingdom (UK) LGAs through Enterprise
Application Integration (EAI) technology. A review of the literature indicates that EAI has been a
focal technology for several organisations in solving their integration problems. However, is new
in the LGAs; thus research literature around it is limited. Yet the effect of IS integration using
EAI technology remains under explored, as little research has been conducted to comprehend the
LGAs perception of integration that influences their decisions and actions. The author
demonstrates that it is of high importance to investigate this area within LGAs and result in
research that contributes towards successful EAI adoption. Therefore, resulting in the
development of a conceptual model that may be used to assist the government decision-making
process for EAI adoption in an electronic Government (e-Government) environment
