Frameworks for enhancing temporal interface behaviour through software architectural design

The work reported in this thesis is concerned with understanding aspects of temporal behaviour. A large part of the thesis is based on analytical studies of temporal properties and interface and architectural concerns. The main areas covered include: i. analysing long-term human processes and the impact of interruptions and delays ii. investigating how infrastructures can be designed to support synchronous fast pace activity iii.design of the Getting-to-Know (GtK) experimental notification server The work is motivated by the failure of many collaborative systems to effectively manage the temporal behaviour at the interface level, as they often assume that the interaction is taking place over fast, reliable local area networks. However, the Web has challenged this assumption and users are faced with frequent network-related delays. The nature of cooperative work increases the importance of timing issues. Collaborative users require both rapid feedback of their own actions and timely feedthrough of other actions. Although it may appear that software architectures are about the internals of system design and not a necessary concern for the user interface, internal details do show up at the surface in non-functional aspects, such as timing. The focus of this work is on understanding the behavioural aspects and how they are influenced by the infrastructure. The thesis has contributed to several areas of research: (a)the study of long-term work processes generated a trigger analysis technique for task decomposition in HCI (b)the analysis of architectures was later applied to investigate architectural options for mobile interfaces (c)the framework for notification servers commenced a design vocabulary in CSCW for the implementation of notification services, with the aim of improving design (d)the impedance matching framework facilitate both goal-directed feedthrough and awareness In particular, (c) and (d) have been exercised in the development of the GtK separable notification server

A framework for real time collaborative editing in a mobile replicated architecture

Mobile collaborative work is a developing sub-area of Computer Supported Collaborative Work (CSCW). The future of this field will be marked by a significant increase in mobile device usage as a tool for co-workers to cooperate, collaborate and work on a shared workspace in real-time to produce artefacts such as diagrams, text and graphics regardless of their geographical locations. A real-time collaboration editor can utilise a centralised or a replicated architecture. In a centralised architecture, a central server holds the shared document as well as manages the various aspects of the collaboration, such as the document consistency, ordering of updates, resolving conflicts and the session membership. Every user's action needs to be propagated to the central server, and the server will apply it to the document to ensure it results in the intended document state. Alternatively, a decentralised or replicated architecture can be used where there is no central server to store the shared document. Every participating site contains a copy of the shared document (replica) to work on separately. Using this architecture, every user's action needs to be broadcast to all participating sites so each site can update their replicas accordingly. The replicated architecture is attractive for such applications, especially in wireless and ad-hoc networks, since it does not rely on a central server and a user can continue to work on his or her own local document replica even during disconnection period. However, in the absence of a dedicated server, the collaboration is managed by individual devices. This presents challenges to implement collaborative editors in a replicated architecture, especially in a mobile network which is characterised by limited resource reliability and availability. This thesis addresses challenges and requirements to implement group editors in wireless ad-hoc network environments where resources are scarce and the network is significantly less stable and less robust than wired fixed networks. The major contribution of this thesis is a proposed framework that comprises the proposed algorithms and techniques to allow each device to manage the important aspects of collaboration such as document consistency, conflict handling and resolution, session membership and document partitioning. Firstly, the proposed document consistency algorithm ensures the document replicas held by each device are kept consistent despite the concurrent updates by the collaboration participants while taking into account the limited resource of mobile devices and mobile networks. Secondly, the proposed conflict management technique provides users with conflict status and information so that users can handle and resolve conflicts appropriately. Thirdly, the proposed membership management algorithm ensures all participants receive all necessary updates and allows users to join a currently active collaboration session. Fourthly, the proposed document partitioning algorithm provides flexibility for users to work on selected parts of the document and reduces the resource consumption. Finally, a basic implementation of the framework is presented to show how it can support a real time collaboration scenario

Review of the environmental and organisational implications of cloud computing: final report.

Cloud computing – where elastic computing resources are delivered over the Internet by external service providers – is generating significant interest within HE and FE. In the cloud computing business model, organisations or individuals contract with a cloud computing service provider on a pay-per-use basis to access data centres, application software or web services from any location. This provides an elasticity of provision which the customer can scale up or down to meet demand. This form of utility computing potentially opens up a new paradigm in the provision of IT to support administrative and educational functions within HE and FE. Further, the economies of scale and increasingly energy efficient data centre technologies which underpin cloud services means that cloud solutions may also have a positive impact on carbon footprints. In response to the growing interest in cloud computing within UK HE and FE, JISC commissioned the University of Strathclyde to undertake a Review of the Environmental and Organisational Implications of Cloud Computing in Higher and Further Education [19]

Cloud-edge hybrid applications

Many modern applications are designed to provide interactions among users, including multi- user games, social networks and collaborative tools. Users expect application response time to be in the order of milliseconds, to foster interaction and interactivity. The design of these applications typically adopts a client-server model, where all interac- tions are mediated by a centralized component. This approach introduces availability and fault- tolerance issues, which can be mitigated by replicating the server component, and even relying on geo-replicated solutions in cloud computing infrastructures. Even in this case, the client-server communication model leads to unnecessary latency penalties for geographically close clients and high operational costs for the application provider. This dissertation proposes a cloud-edge hybrid model with secure and ecient propagation and consistency mechanisms. This model combines client-side replication and client-to-client propagation for providing low latency and minimizing the dependency on the server infras- tructure, fostering availability and fault tolerance. To realize this model, this works makes the following key contributions. First, the cloud-edge hybrid model is materialized by a system design where clients maintain replicas of the data and synchronize in a peer-to-peer fashion, and servers are used to assist clients’ operation. We study how to bring most of the application logic to the client-side, us- ing the centralized service primarily for durability, access control, discovery, and overcoming internetwork limitations. Second, we dene protocols for weakly consistent data replication, including a novel CRDT model (∆-CRDTs). We provide a study on partial replication, exploring the challenges and fundamental limitations in providing causal consistency, and the diculty in supporting client- side replicas due to their ephemeral nature. Third, we study how client misbehaviour can impact the guarantees of causal consistency. We propose new secure weak consistency models for insecure settings, and algorithms to enforce such consistency models. The experimental evaluation of our contributions have shown their specic benets and limitations compared with the state-of-the-art. In general, the cloud-edge hybrid model leads to faster application response times, lower client-to-client latency, higher system scalability as fewer clients need to connect to servers at the same time, the possibility to work oine or disconnected from the server, and reduced server bandwidth usage. In summary, we propose a hybrid of cloud-and-edge which provides lower user-to-user la- tency, availability under server disconnections, and improved server scalability – while being ecient, reliable, and secure.Muitas aplicações modernas são criadas para fornecer interações entre utilizadores, incluindo jogos multiutilizador, redes sociais e ferramentas colaborativas. Os utilizadores esperam que o tempo de resposta nas aplicações seja da ordem de milissegundos, promovendo a interação e interatividade. A arquitetura dessas aplicações normalmente adota um modelo cliente-servidor, onde todas as interações são mediadas por um componente centralizado. Essa abordagem apresenta problemas de disponibilidade e tolerância a falhas, que podem ser mitigadas com replicação no componente do servidor, até com a utilização de soluções replicadas geogracamente em infraestruturas de computação na nuvem. Mesmo neste caso, o modelo de comunicação cliente-servidor leva a penalidades de latência desnecessárias para clientes geogracamente próximos e altos custos operacionais para o provedor das aplicações. Esta dissertação propõe um modelo híbrido cloud-edge com mecanismos seguros e ecientes de propagação e consistência. Esse modelo combina replicação do lado do cliente e propagação de cliente para cliente para fornecer baixa latência e minimizar a dependência na infraestrutura do servidor, promovendo a disponibilidade e tolerância a falhas. Para realizar este modelo, este trabalho faz as seguintes contribuições principais. Primeiro, o modelo híbrido cloud-edge é materializado por uma arquitetura do sistema em que os clientes mantêm réplicas dos dados e sincronizam de maneira ponto a ponto e onde os servidores são usados para auxiliar na operação dos clientes. Estudamos como trazer a maior parte da lógica das aplicações para o lado do cliente, usando o serviço centralizado principalmente para durabilidade, controlo de acesso, descoberta e superação das limitações inter-rede. Em segundo lugar, denimos protocolos para replicação de dados fracamente consistentes, incluindo um novo modelo de CRDTs (∆-CRDTs). Fornecemos um estudo sobre replicação parcial, explorando os desaos e limitações fundamentais em fornecer consistência causal e a diculdade em suportar réplicas do lado do cliente devido à sua natureza efémera. Terceiro, estudamos como o mau comportamento da parte do cliente pode afetar as garantias da consistência causal. Propomos novos modelos seguros de consistência fraca para congurações inseguras e algoritmos para impor tais modelos de consistência. A avaliação experimental das nossas contribuições mostrou os benefícios e limitações em comparação com o estado da arte. Em geral, o modelo híbrido cloud-edge leva a tempos de resposta nas aplicações mais rápidos, a uma menor latência de cliente para cliente e à possibilidade de trabalhar oine ou desconectado do servidor. Adicionalmente, obtemos uma maior escalabilidade do sistema, visto que menos clientes precisam de estar conectados aos servidores ao mesmo tempo e devido à redução na utilização da largura de banda no servidor. Em resumo, propomos um modelo híbrido entre a orla (edge) e a nuvem (cloud) que fornece menor latência entre utilizadores, disponibilidade durante desconexões do servidor e uma melhor escalabilidade do servidor – ao mesmo tempo que é eciente, conável e seguro

Adaptive object management for distributed systems

This thesis describes an architecture supporting the management of pluggable software components and evaluates it against the requirement for an enterprise integration platform for the manufacturing and petrochemical industries. In a distributed environment, we need mechanisms to manage objects and their interactions. At the least, we must be able to create objects in different processes on different nodes; we must be able to link them together so that they can pass messages to each other across the network; and we must deliver their messages in a timely and reliable manner. Object based environments which support these services already exist, for example ANSAware(ANSA, 1989), DEC's Objectbroker(ACA,1992), Iona's Orbix(Orbix,1994)Yet such environments provide limited support for composing applications from pluggable components. Pluggability is the ability to install and configure a component into an environment dynamically when the component is used, without specifying static dependencies between components when they are produced. Pluggability is supported to a degree by dynamic binding. Components may be programmed to import references to other components and to explore their interfaces at runtime, without using static type dependencies. Yet thus overloads the component with the responsibility to explore bindings. What is still generally missing is an efficient general-purpose binding model for managing bindings between independently produced components. In addition, existing environments provide no clear strategy for dealing with fine grained objects. The overhead of runtime binding and remote messaging will severely reduce performance where there are a lot of objects with complex patterns of interaction. We need an adaptive approach to managing configurations of pluggable components according to the needs and constraints of the environment. Management is made difficult by embedding bindings in component implementations and by relying on strong typing as the only means of verifying and validating bindings. To solve these problems we have built a set of configuration tools on top of an existing distributed support environment. Specification tools facilitate the construction of independent pluggable components. Visual composition tools facilitate the configuration of components into applications and the verification of composite behaviours. A configuration model is constructed which maintains the environmental state. Adaptive management is made possible by changing the management policy according to this state. Such policy changes affect the location of objects, their bindings, and the choice of messaging system

DIVE on the internet

This dissertation reports research and development of a platform for Collaborative Virtual Environments (CVEs). It has particularly focused on two major challenges: supporting the rapid development of scalable applications and easing their deployment on the Internet. This work employs a research method based on prototyping and refinement and promotes the use of this method for application development. A number of the solutions herein are in line with other CVE systems. One of the strengths of this work consists in a global approach to the issues raised by CVEs and the recognition that such complex problems are best tackled using a multi-disciplinary approach that understands both user and system requirements. CVE application deployment is aided by an overlay network that is able to complement any IP multicast infrastructure in place. Apart from complementing a weakly deployed worldwide multicast, this infrastructure provides for a certain degree of introspection, remote controlling and visualisation. As such, it forms an important aid in assessing the scalability of running applications. This scalability is further facilitated by specialised object distribution algorithms and an open framework for the implementation of novel partitioning techniques. CVE application development is eased by a scripting language, which enables rapid development and favours experimentation. This scripting language interfaces many aspects of the system and enables the prototyping of distribution-related components as well as user interfaces. It is the key construct of a distributed environment to which components, written in different languages, connect and onto which they operate in a network abstracted manner. The solutions proposed are exemplified and strengthened by three collaborative applications. The Dive room system is a virtual environment modelled after the room metaphor and supporting asynchronous and synchronous cooperative work. WebPath is a companion application to a Web browser that seeks to make the current history of page visits more visible and usable. Finally, the London travel demonstrator supports travellers by providing an environment where they can explore the city, utilise group collaboration facilities, rehearse particular journeys and access tourist information data

A web-oriented framework for the development and deployment of academic facing administrative tools and services

The demand for higher education has increased dramatically in the last decade. At the same time, institutions have faced continual pressure to reduce costs and increase quality of education, while delivering that education to greater numbers of students. The introduction of software systems such as virtual learning environments, online learning resources and centralised student record systems has become routine in attempts to address these demands. However, these approaches suffer from a variety of limitations: They do not take all stakeholders’ needs into account. They do not seek to reduce administrative overheads in academic processes. They do not reflect institution-specific academic policies. They do not integrate readily with other information systems. They are not capable of adequately modelling the complex authorisation roles and organisational structure of a real institution. They are not well suited to rapidly changing policies and requirements. Their implementation is not informed by sound software engineering practises or data architecture design. Crucially, as a consequence of these drawbacks such systems can increase administrative workload for academic staff. This thesis describes the research, development and deployment of a system which seeks to address these limitations, the Module Management System (MMS). MMS is a collaborative web application targeted at streamlining and minimising administrative tasks. MMS encapsulates a number of user-facing tools for tasks including coursework submission and marking, tutorial attendance tracking, exam mark recording and final grade calculation. These tools are supported by a framework which acts as a form of “university operating system”. This framework provides a number of different services including an institution abstraction layer, role-based views and privileges, security policy support integration with external systems

The CSCW paradigm for software development

People work together to solve a wide variety of problems using different forms of cooperation for each class of problem. Modern technology is complex, and therefore it is unusual for an individual to attempt the development of a major project single-handedly. In an attempt to provide computer-based support for the problems that arise when two or more people attempt to cooperate to perform a task or solve a problem, the area of Computer Supported Cooperative Work (CSCW) becomes relevant. The software development process almost invariably involves cooperation that crosses group, professional, and subcultural boundaries. The complexity of software development demands that highly integrated groups of analysts, designers, and users are involved in the process. Many development activities may occur concurrently. The area of CSCW and advanced information technology, with its enormous capabilities for transmitting and storing information, holds considerable promise for the software development process.ComputingM. Sc. (Information Systems

Smartphones: A Platform For Disaster Management

Bal, H.E. [Promotor]Kielmann, T. [Copromotor