Empirical assessment of VoIP overload detection tests

The control of communication networks critically relies on procedures capable of detecting unanticipated load changes. In this paper we explore such techniques, in a setting in which each connection consumes roughly the same amount of bandwidth (with VoIP as a leading example). We focus on large-deviations based techniques developed earlier in that monitor the number of connections present, and that issue an alarm when this number abruptly changes. The procedures proposed in are demonstrated by using real traces from an operational environment. Our experiments show that our detection procedure is capable of adequately identifying load changes

Anomaly Detection in VoIP Traffic with Trends

In this paper we present methodological advances in anomaly detection, which, among other purposes, can be used to discover abnormal traffic patterns under the presence of deterministic trends in data, given that specific assumptions about the traffic type and nature are met. A performance study of the proposed methods, both if these assumptions are fulfilled and violated, shows good results in great generality. Our study features VoIP call counts, but the methodology can be applied to any data following, at least roughly, a non-homogeneous Poisson process (think of highly aggregated traffic flows)

Quality of service analysis of internet links with minimal information

Tesis doctoral inédita. Universidad Autónoma de Madrid, Escuela Politécnica Superior, julio de 201

Objective assessment of region of interest-aware adaptive multimedia streaming quality

Adaptive multimedia streaming relies on controlled adjustment of content bitrate and consequent video quality variation in order to meet the bandwidth constraints of the communication link used for content delivery to the end-user. The values of the easy to measure network-related Quality of Service metrics have no direct relationship with the way moving images are perceived by the human viewer. Consequently variations in the video stream bitrate are not clearly linked to similar variation in the user perceived quality. This is especially true if some human visual system-based adaptation techniques are employed. As research has shown, there are certain image regions in each frame of a video sequence on which the users are more interested than in the others. This paper presents the Region of Interest-based Adaptive Scheme (ROIAS) which adjusts differently the regions within each frame of the streamed multimedia content based on the user interest in them. ROIAS is presented and discussed in terms of the adjustment algorithms employed and their impact on the human perceived video quality. Comparisons with existing approaches, including a constant quality adaptation scheme across the whole frame area, are performed employing two objective metrics which estimate user perceived video quality

Quality aspects of Internet telephony

Internet telephony has had a tremendous impact on how people communicate. Many now maintain contact using some form of Internet telephony. Therefore the motivation for this work has been to address the quality aspects of real-world Internet telephony for both fixed and wireless telecommunication. The focus has been on the quality aspects of voice communication, since poor quality leads often to user dissatisfaction. The scope of the work has been broad in order to address the main factors within IP-based voice communication. The first four chapters of this dissertation constitute the background material. The first chapter outlines where Internet telephony is deployed today. It also motivates the topics and techniques used in this research. The second chapter provides the background on Internet telephony including signalling, speech coding and voice Internetworking. The third chapter focuses solely on quality measures for packetised voice systems and finally the fourth chapter is devoted to the history of voice research. The appendix of this dissertation constitutes the research contributions. It includes an examination of the access network, focusing on how calls are multiplexed in wired and wireless systems. Subsequently in the wireless case, we consider how to handover calls from 802.11 networks to the cellular infrastructure. We then consider the Internet backbone where most of our work is devoted to measurements specifically for Internet telephony. The applications of these measurements have been estimating telephony arrival processes, measuring call quality, and quantifying the trend in Internet telephony quality over several years. We also consider the end systems, since they are responsible for reconstructing a voice stream given loss and delay constraints. Finally we estimate voice quality using the ITU proposal PESQ and the packet loss process. The main contribution of this work is a systematic examination of Internet telephony. We describe several methods to enable adaptable solutions for maintaining consistent voice quality. We have also found that relatively small technical changes can lead to substantial user quality improvements. A second contribution of this work is a suite of software tools designed to ascertain voice quality in IP networks. Some of these tools are in use within commercial systems today

The Role of Age in Technology-induced Workplace Stress

Recent research shows that such Information and Communication Technologies (ICTs) as instant messengers can cause workplace interruptions, which lead to stress for employees and substantial productivity losses for U.S. organizations. Since the introduction of ICTs, workplace interruptions have evolved in both frequency and nature from irregular phone calls to a continuous stream of e-mail notifications and other electronic interruptions, mediated through a large number of technological devices that constantly beep and buzz. This trend of an increasing frequency of workplace interruptions closely relates to another workplace trend: the graying of the workforce, implying that the U.S. workforce is aging at an increased rate. Since older people are particularly vulnerable to interruptions, the interdependencies inherent in these two workplace trends need to be better understood. Accordingly, this dissertation aims to understand whether, how, and why technology-mediated (T-M) interruptions impact stress and task performance differently for older compared to younger adults. To examine these questions, this research applies two complementary theoretical frames that explain interruptions\u27 influence on older and younger adults\u27 cognition. First, the Person-Environment Fit perspective suggests that T-M interruptions may lessen the fit between the mental resources available for performing a task and those required, thereby inducing workplace stress and, in turn, reducing individual task performance. Second, the Inhibitory Deficit Theory of Cognitive Aging holds that older peoples\u27 ability to actively disregard distracting stimuli is impaired. Thus, more T-M interruptions may \u27steal\u27 resources from the processing of task-related content in older adults. In combining these theories with user characteristics and technology features, this research develops an integrative model of ICTs, aging, stress, and task performance. We propose that older people are more distracted by T-M interruptions than younger, thereby experiencing greater mental workload and, in turn, more stress and lower performance. We test the model through a laboratory experiment that integrates the manipulation of ICT features with objective measures of stress and task performance, unlike the subjective measures commonly used. Experimental manipulations include the frequency with which interruptions appear as well as such interruption design characteristics as color codes. Outcome measures include actual performance in terms of the number of task elements solved, as well as the change in stress hormones found in saliva, a state-of-the art physiological measure of stress. In developing and testing the model, we help to clarify the role of age in technostress. This research also sheds more light on the mental processes that connect ICTs to stress and performance, and it has begun to open the black box of the ICT features linked to these outcomes. For managers, we provide guidance on assisting older employees in realizing their full potential for contributing to firm success. This research further advises systems designers on such issues as user involvement

Quality of Service optimisation framework for Next Generation Networks

Within recent years, the concept of Next Generation Networks (NGN) has become widely accepted within the telecommunication area, in parallel with the migration of telecommunication networks from traditional circuit-switched technologies such as ISDN (Integrated Services Digital Network) towards packet-switched NGN. In this context, SIP (Session Initiation Protocol), originally developed for Internet use only, has emerged as the major signalling protocol for multimedia sessions in IP (Internet Protocol) based NGN. One of the traditional limitations of IP when faced with the challenges of real-time communications is the lack of quality support at the network layer. In line with NGN specification work, international standardisation bodies have defined a sophisticated QoS (Quality of Service) architecture for NGN, controlling IP transport resources and conventional IP QoS mechanisms through centralised higher layer network elements via cross-layer signalling. Being able to centrally control QoS conditions for any media session in NGN without the imperative of a cross-layer approach would result in a feasible and less complex NGN architecture. Especially the demand for additional network elements would be decreased, resulting in the reduction of system and operational costs in both, service and transport infrastructure. This thesis proposes a novel framework for QoS optimisation for media sessions in SIP-based NGN without the need for cross-layer signalling. One key contribution of the framework is the approach to identify and logically group media sessions that encounter similar QoS conditions, which is performed by applying pattern recognition and clustering techniques. Based on this novel methodology, the framework provides functions and mechanisms for comprehensive resource-saving QoS estimation, adaptation of QoS conditions, and support of Call Admission Control. The framework can be integrated with any arbitrary SIP-IP-based real-time communication infrastructure, since it does not require access to any particular QoS control or monitoring functionalities provided within the IP transport network. The proposed framework concept has been deployed and validated in a prototypical simulation environment. Simulation results show MOS (Mean Opinion Score) improvement rates between 53 and 66 percent without any active control of transport network resources. Overall, the proposed framework comes as an effective concept for central controlled QoS optimisation in NGN without the need for cross-layer signalling. As such, by either being run stand-alone or combined with conventional QoS control mechanisms, the framework provides a comprehensive basis for both the reduction of complexity and mitigation of issues coming along with QoS provision in NGN

Command & Control: Understanding, Denying and Detecting - A review of malware C2 techniques, detection and defences

In this survey, we first briefly review the current state of cyber attacks, highlighting significant recent changes in how and why such attacks are performed. We then investigate the mechanics of malware command and control (C2) establishment: we provide a comprehensive review of the techniques used by attackers to set up such a channel and to hide its presence from the attacked parties and the security tools they use. We then switch to the defensive side of the problem, and review approaches that have been proposed for the detection and disruption of C2 channels. We also map such techniques to widely-adopted security controls, emphasizing gaps or limitations (and success stories) in current best practices.Comment: Work commissioned by CPNI, available at c2report.org. 38 pages. Listing abstract compressed from version appearing in repor