Information scraps: how and why information eludes our personal information management tools

In this paper we describe information scraps -- a class of personal information whose content is scribbled on Post-it notes, scrawled on corners of random sheets of paper, buried inside the bodies of e-mail messages sent to ourselves, or typed haphazardly into text files. Information scraps hold our great ideas, sketches, notes, reminders, driving directions, and even our poetry. We define information scraps to be the body of personal information that is held outside of its natural or We have much still to learn about these loose forms of information capture. Why are they so often held outside of our traditional PIM locations and instead on Post-its or in text files? Why must we sometimes go around our traditional PIM applications to hold on to our scraps, such as by e-mailing ourselves? What are information scraps' role in the larger space of personal information management, and what do they uniquely offer that we find so appealing? If these unorganized bits truly indicate the failure of our PIM tools, how might we begin to build better tools? We have pursued these questions by undertaking a study of 27 knowledge workers. In our findings we describe information scraps from several angles: their content, their location, and the factors that lead to their use, which we identify as ease of capture, flexibility of content and organization, and avilability at the time of need. We also consider the personal emotive responses around scrap management. We present a set of design considerations that we have derived from the analysis of our study results. We present our work on an application platform, jourknow, to test some of these design and usability findings

Emotion on the Road—Necessity, Acceptance, and Feasibility of Affective Computing in the Car

Besides reduction of energy consumption, which implies alternate actuation and light construction, the main research domain in automobile development in the near future is dominated by driver assistance and natural driver-car communication. The ability of a car to understand natural speech and provide a human-like driver assistance system can be expected to be a factor decisive for market success on par with automatic driving systems. Emotional factors and affective states are thereby crucial for enhanced safety and comfort. This paper gives an extensive literature overview on work related to influence of emotions on driving safety and comfort, automatic recognition, control of emotions, and improvement of in-car interfaces by affect sensitive technology. Various use-case scenarios are outlined as possible applications for emotion-oriented technology in the vehicle. The possible acceptance of such future technology by drivers is assessed in a Wizard-Of-Oz user study, and feasibility of automatically recognising various driver states is demonstrated by an example system for monitoring driver attentiveness. Thereby an accuracy of 91.3% is reported for classifying in real-time whether the driver is attentive or distracted

Internet of robotic things : converging sensing/actuating, hypoconnectivity, artificial intelligence and IoT Platforms

The Internet of Things (IoT) concept is evolving rapidly and influencing newdevelopments in various application domains, such as the Internet of MobileThings (IoMT), Autonomous Internet of Things (A-IoT), Autonomous Systemof Things (ASoT), Internet of Autonomous Things (IoAT), Internetof Things Clouds (IoT-C) and the Internet of Robotic Things (IoRT) etc.that are progressing/advancing by using IoT technology. The IoT influencerepresents new development and deployment challenges in different areassuch as seamless platform integration, context based cognitive network integration,new mobile sensor/actuator network paradigms, things identification(addressing, naming in IoT) and dynamic things discoverability and manyothers. The IoRT represents new convergence challenges and their need to be addressed, in one side the programmability and the communication ofmultiple heterogeneous mobile/autonomous/robotic things for cooperating,their coordination, configuration, exchange of information, security, safetyand protection. Developments in IoT heterogeneous parallel processing/communication and dynamic systems based on parallelism and concurrencyrequire new ideas for integrating the intelligent “devices”, collaborativerobots (COBOTS), into IoT applications. Dynamic maintainability, selfhealing,self-repair of resources, changing resource state, (re-) configurationand context based IoT systems for service implementation and integrationwith IoT network service composition are of paramount importance whennew “cognitive devices” are becoming active participants in IoT applications.This chapter aims to be an overview of the IoRT concept, technologies,architectures and applications and to provide a comprehensive coverage offuture challenges, developments and applications

Emotion-aware voice interfaces based on speech signal processing

Voice interfaces (VIs) will become increasingly widespread in current daily lives as AI techniques progress. VIs can be incorporated into smart devices like smartphones, as well as integrated into autos, home automation systems, computer operating systems, and home appliances, among other things. Current speech interfaces, however, are unaware of users’ emotional states and hence cannot support real communication. To overcome these limitations, it is necessary to implement emotional awareness in future VIs. This thesis focuses on how speech signal processing (SSP) and speech emotion recognition (SER) can enable VIs to gain emotional awareness. Following an explanation of what emotion is and how neural networks are implemented, this thesis presents the results of several user studies and surveys. Emotions are complicated, and they are typically characterized using category and dimensional models. They can be expressed verbally or nonverbally. Although existing voice interfaces are unaware of users’ emotional states and cannot support natural conversations, it is possible to perceive users’ emotions by speech based on SSP in future VIs. One section of this thesis, based on SSP, investigates mental restorative effects on humans and their measures from speech signals. SSP is less intrusive and more accessible than traditional measures such as attention scales or response tests, and it can provide a reliable assessment for attention and mental restoration. SSP can be implemented into future VIs and utilized in future HCI user research. The thesis then moves on to present a novel attention neural network based on sparse correlation features. The detection accuracy of emotions in the continuous speech was demonstrated in a user study utilizing recordings from a real classroom. In this section, a promising result will be shown. In SER research, it is unknown if existing emotion detection methods detect acted emotions or the genuine emotion of the speaker. Another section of this thesis is concerned with humans’ ability to act on their emotions. In a user study, participants were instructed to imitate five fundamental emotions. The results revealed that they struggled with this task; nevertheless, certain emotions were easier to replicate than others. A further study concern is how VIs should respond to users’ emotions if SER techniques are implemented in VIs and can recognize users’ emotions. The thesis includes research on ways for dealing with the emotions of users. In a user study, users were instructed to make sad, angry, and terrified VI avatars happy and were asked if they would like to be treated the same way if the situation were reversed. According to the results, the majority of participants tended to respond to these unpleasant emotions with neutral emotion, but there is a difference among genders in emotion selection. For a human-centered design approach, it is important to understand what the users’ preferences for future VIs are. In three distinct cultures, a questionnaire-based survey on users’ attitudes and preferences for emotion-aware VIs was conducted. It was discovered that there are almost no gender differences. Cluster analysis found that there are three fundamental user types that exist in all cultures: Enthusiasts, Pragmatists, and Sceptics. As a result, future VI development should consider diverse sorts of consumers. In conclusion, future VIs systems should be designed for various sorts of users as well as be able to detect the users’ disguised or actual emotions using SER and SSP technologies. Furthermore, many other applications, such as restorative effects assessments, can be included in the VIs system

Emotional Intelligence in Robotics: A Scoping Review

Research suggests that emotionally responsive machines that can simulate empathy increase de acceptance of users towards them, as the feeling of affinity towards the machine reduces negative perceptual feedback. In order to endow a robot with emotional intelligence, it must be equipped with sensors capable of capturing users’ emotions (sense), appraisal captured emotions to regulate its internal state (compute), and finally perform tasks where actions are regulated by the computed “emotional” state (act). However, despite the im-pressive progress made in recent years in terms of artificial intelligence, speech recognition and synthesis, computer vision and many other disciplines directly and indirectly related to artificial emotional recognition and behavior, we are still far from being able to endow robots with the empathic capabilities of a human being. This article aims to give an overview of the implications of intro-ducing emotional intelligence in robotic constructions by discussing recent ad-vances in emotional intelligence in robotics

User preferences in the design of advanced driver assistance systems

The transport network and mobility aspects are constantly changing, and major changes are expected in the coming years in terms of safety and sustainability purposes. In this paper, we present the main conclusions and analysis of data collected from a survey of drivers in Spain and Portugal regarding user preferences, highlighting the main functionalities and behavior that an advanced driver assistance system must have in order to grant it special importance on the road to prevent accidents and also to enable drivers to have a pleasant journey. Based on the results obtained from the survey, we developed and present a working prototype for an advanced driver assistance system (ADAS), its architecture and rules systems that allowed us to create and test some scenarios in a real environment.5311-8814-F0ED | Sara Maria da Cruz Maia de Oliveira PaivaN/

A Review of Verbal and Non-Verbal Human-Robot Interactive Communication

In this paper, an overview of human-robot interactive communication is presented, covering verbal as well as non-verbal aspects of human-robot interaction. Following a historical introduction, and motivation towards fluid human-robot communication, ten desiderata are proposed, which provide an organizational axis both of recent as well as of future research on human-robot communication. Then, the ten desiderata are examined in detail, culminating to a unifying discussion, and a forward-looking conclusion

M-health review: joining up healthcare in a wireless world

In recent years, there has been a huge increase in the use of information and communication technologies (ICT) to deliver health and social care. This trend is bound to continue as providers (whether public or private) strive to deliver better care to more people under conditions of severe budgetary constraint

Supporting Voice-Based Natural Language Interactions for Information Seeking Tasks of Various Complexity

Natural language interfaces have seen a steady increase in their popularity over the past decade leading to the ubiquity of digital assistants. Such digital assistants include voice activated assistants, such as Amazon's Alexa, as well as text-based chat bots that can substitute for a human assistant in business settings (e.g., call centers, retail / banking websites) and at home. The main advantages of such systems are their ease of use and - in the case of voice-activated systems - hands-free interaction. The majority of tasks undertaken by users of these commercially available voice-based digital assistants are simple in nature, where the responses of the agent are often determined using a rules-based approach. However, such systems have the potential to support users in completing more complex and involved tasks. In this dissertation, I describe experiments investigating user behaviours when interacting with natural language systems and how improvements in design of such systems can benefit the user experience. Currently available commercial systems tend to be designed in a way to mimic superficial characteristics of a human-to-human conversation. However, the interaction with a digital assistant differs significantly from the interaction between two people, partly due to limitations of the underlying technology such as automatic speech recognition and natural language understanding. As computing technology evolves, it may make interactions with digital assistants resemble those between humans. The first part of this thesis explores how users will perceive the systems that are capable of human-level interaction, how users will behave while communicating with such systems, and new opportunities that may be opened by that behaviour. Even in the absence of the technology that allows digital assistants to perform on a human level, the digital assistants that are widely adopted by people around the world are found to be beneficial for a number of use-cases. The second part of this thesis describes user studies aiming at enhancing the functionality of digital assistants using the existing level of technology. In particular, chapter 6 focuses on expanding the amount of information a digital assistant is able to deliver using a voice-only channel, and chapter 7 explores how expanded capabilities of voice-based digital assistants would benefit people with visual impairments. The experiments presented throughout this dissertation produce a set of design guidelines for existing as well as potential future digital assistants. Experiments described in chapters 4, 6, and 7 focus on supporting the task of finding information online, while chapter 5 considers a case of guiding a user through a culinary recipe. The design recommendations provided by this thesis can be generalised in four categories: how naturally a user can communicate their thoughts to the system, how understandable the system's responses are to the user, how flexible the system's parameters are, and how diverse the information delivered by the system is