Study to gather evidence on the working conditions of platform workers VT/2018/032 Final Report 13 December 2019

Platform work is a type of work using an online platform to intermediate between platform workers, who provide services, and paying clients. Platform work seems to be growing in size and importance. This study explores platform work in the EU28, Norway and Iceland, with a focus on the challenges it presents to working conditions and social protection, and how countries have responded through top-down (e.g. legislation and case law) and bottom-up actions (e.g. collective agreements, actions by platform workers or platforms). This national mapping is accompanied by a comparative assessment of selected EU legal instruments, mostly in the social area. Each instrument is assessed for personal and material scope to determine how it might impact such challenges. Four broad legal domains with relevance to platform work challenges are examined in stand-alone reflection papers. Together, the national mapping and legal analysis support a gap analysis, which aims to indicate where further action on platform work would be useful, and what form such action might take

Enabling flexibility through strategic management of complex engineering systems

”Flexibility is a highly desired attribute of many systems operating in changing or uncertain conditions. It is a common theme in complex systems to identify where flexibility is generated within a system and how to model the processes needed to maintain and sustain flexibility. The key research question that is addressed is: how do we create a new definition of workforce flexibility within a human-technology-artificial intelligence environment? Workforce flexibility is the management of organizational labor capacities and capabilities in operational environments using a broad and diffuse set of tools and approaches to mitigate system imbalances caused by uncertainties or changes. We establish a baseline reference for managers to use in choosing flexibility methods for specific applications and we determine the scope and effectiveness of these traditional flexibility methods. The unique contributions of this research are: a) a new definition of workforce flexibility for a human-technology work environment versus traditional definitions; b) using a system of systems (SoS) approach to create and sustain that flexibility; and c) applying a coordinating strategy for optimal workforce flexibility within the human- technology framework. This dissertation research fills the gap of how we can model flexibility using SoS engineering to show where flexibility emerges and what strategies a manager can use to manage flexibility within this technology construct”--Abstract, page iii

Big data reference architecture for industry 4.0: including economic and ethical Implications

El rápido progreso de la Industria 4.0 se consigue gracias a las innovaciones en varios campos, por ejemplo, la fabricación, el big data y la inteligencia artificial. La tesis explica la necesidad de una arquitectura del Big Data para implementar la Inteligencia Artificial en la Industria 4.0 y presenta una arquitectura cognitiva para la inteligencia artificial - CAAI - como posible solución, que se adapta especialmente a los retos de las pequeñas y medianas empresas. La tesis examina las implicaciones económicas y éticas de esas tecnologías y destaca tanto los beneficios como los retos para los países, las empresas y los trabajadores individuales. El "Cuestionario de la Industria 4.0 para las PYME" se realizó para averiguar los requisitos y necesidades de las pequeñas y medianas empresas. Así, la nueva arquitectura de la CAAI presenta un modelo de diseño de software y proporciona un conjunto de bloques de construcción de código abierto para apoyar a las empresas durante la implementación. Diferentes casos de uso demuestran la aplicabilidad de la arquitectura y la siguiente evaluación verifica la funcionalidad de la misma.The rapid progress in Industry 4.0 is achieved through innovations in several fields, e.g., manufacturing, big data, and artificial intelligence. The thesis motivates the need for a Big Data architecture to apply artificial intelligence in Industry 4.0 and presents a cognitive architecture for artificial intelligence – CAAI – as a possible solution, which is especially suited for the challenges of small and medium-sized enterprises. The work examines the economic and ethical implications of those technologies and highlights the benefits but also the challenges for countries, companies and individual workers. The "Industry 4.0 Questionnaire for SMEs" was conducted to gain insights into smaller and medium-sized companies’ requirements and needs. Thus, the new CAAI architecture presents a software design blueprint and provides a set of open-source building blocks to support companies during implementation. Different use cases demonstrate the applicability of the architecture and the following evaluation verifies the functionality of the architecture

Industry 4.0

This book shows a vision of the present and future of Industry 4.0 and identifies and examines the most pressing research issue in Industry 4.0. Containing the contributions of leading researchers and academics, this book includes recent publications in key areas of interest, for example: a review on the Industry 4.0: What is the Industry 4.0, the pillars of Industry 4.0, current and future trends, technologies, taxonomy, and some case studies (A.U.T.O 4.0, stabilization of digitized process). This book also provides an essential tool in the process of migration to Industry 4.0. The book is suitable as a text for graduate students and professionals in the industrial sector and general engineering areas. The book is organized into two sections: 1. Reviews 2. Case Studies Industry 4.0 is likely to play an important role in the future society. This book is a good reference on Industry 4.0 and includes some case studies. Each chapter is written by expert researchers in the sector, and the topics are broad; from the concept or definition of Industry 4.0 to a future society 5.0

Industry 4.0

This book shows a vision of the present and future of Industry 4.0 and identifies and examines the most pressing research issue in Industry 4.0. Containing the contributions of leading researchers and academics, this book includes recent publications in key areas of interest, for example: a review on the Industry 4.0: What is the Industry 4.0, the pillars of Industry 4.0, current and future trends, technologies, taxonomy, and some case studies (A.U.T.O 4.0, stabilization of digitized process). This book also provides an essential tool in the process of migration to Industry 4.0. The book is suitable as a text for graduate students and professionals in the industrial sector and general engineering areas. The book is organized into two sections: 1. Reviews 2. Case Studies Industry 4.0 is likely to play an important role in the future society. This book is a good reference on Industry 4.0 and includes some case studies. Each chapter is written by expert researchers in the sector, and the topics are broad; from the concept or definition of Industry 4.0 to a future society 5.0

Cognitive engineering models: A prerequisite to the design of human-computer interaction in complex dynamic systems

This chapter examines a class of human-computer interaction applications, specifically the design of human-computer interaction for the operators of complex systems. Such systems include space systems (e.g., manned systems such as the Shuttle or space station, and unmanned systems such as NASA scientific satellites), aviation systems (e.g., the flight deck of 'glass cockpit' airplanes or air traffic control) and industrial systems (e.g., power plants, telephone networks, and sophisticated, e.g., 'lights out,' manufacturing facilities). The main body of human-computer interaction (HCI) research complements but does not directly address the primary issues involved in human-computer interaction design for operators of complex systems. Interfaces to complex systems are somewhat special. The 'user' in such systems - i.e., the human operator responsible for safe and effective system operation - is highly skilled, someone who in human-machine systems engineering is sometimes characterized as 'well trained, well motivated'. The 'job' or task context is paramount and, thus, human-computer interaction is subordinate to human job interaction. The design of human interaction with complex systems, i.e., the design of human job interaction, is sometimes called cognitive engineering

Development of an integrated robotic polishing system

This thesis presents research carried out as part of a project undertaken in fulfilment of the requirements of Loughborough University for the award of Philosophical Doctorate. The main focus of this research is to investigate and develop an appropriate level of automation to the existing manual finishing operations of small metallic components to achieve required surface quality and to remove superficial defects. In the manufacturing industries, polishing processes play a vital role in the development of high precision products, to give a desired surface finish, remove defects, break sharp edges, extend the working life cycle, and meet mechanical specification. The polishing operation is generally done at the final stage of the manufacturing process and can represent up to a third of the production time. Despite the growth automated technology in industry, polishing processes are still mainly carried out manually, due to the complexity and constraints of the process. Manual polishing involves a highly qualified worker polishing the workpiece by hand. These processes are very labour intensive, highly skill dependent, costly, error-prone, environmentally hazardous due to abrasive dust, and - in some cases - inefficient with long process times. In addition, the quality of the finishing is dependent on the training, experience, fatigue, physical ability, and expertise of the operator. Therefore, industries are seeking alternative solutions to be implemented within their current processes. These solutions are mainly aimed at replacing the human operator to improve the health and safety of their workforce and improve their competitiveness. Some automated solutions have already been proposed to assist or replace manual polishing processes. These solutions provide limited capabilities for specific processes or components, and a lack of flexibility and dexterity. One of the reasons for their lack of success is identified as neglecting the study and implementing the manual operations. This research initially hypothesised that for an effective development, an automated polishing system should be designed based on the manual polishing operations. Therefore, a successful implementation of an automated polishing system requires a thorough understanding of the polishing process and their operational parameters. This study began by collaborating with an industrial polishing company. The research was focused on polishing complex small components, similar to the parts typically used in the aerospace industry. The high level business processes of the polishing company were capture through several visits to the site. The low level operational parameters and the understanding of the manual operations were also captured through development of a devices that was used by the expert operators. A number of sensors were embedded to the device to facilitate recording the manual operations. For instance, the device captured the force applied by the operator (avg. 10 N) and the cycle time (e.g. 1 pass every 5 sec.). The capture data was then interpreted to manual techniques and polishing approaches that were used in developing a proof-of-concept Integrated Robotic Polishing System (IRPS). The IRPS was tested successfully through several laboratory based experiments by expert operators. The experiment results proved the capability of the proposed system in polishing a variety of part profiles, without pre-existing geometrical information about the parts. One of the main contributions made by this research is to propose a novel approach for automated polishing operations. The development of an integrated robotic polishing system, based on the research findings, uses a set of smart sensors and a force-position-by-increment control algorithm, and transpose the way that skilled workers carry out polishing processes

Smart Camera Robotic Assistant for Laparoscopic Surgery

The cognitive architecture also includes learning mechanisms to adapt the behavior of the robot to the different ways of working of surgeons, and to improve the robot behavior through experience, in a similar way as a human assistant would do. The theoretical concepts of this dissertation have been validated both through in-vitro experimentation in the labs of medical robotics of the University of Malaga and through in-vivo experimentation with pigs in the IACE Center (Instituto Andaluz de Cirugía Experimental), performed by expert surgeons.In the last decades, laparoscopic surgery has become a daily practice in operating rooms worldwide, which evolution is tending towards less invasive techniques. In this scenario, robotics has found a wide field of application, from slave robotic systems that replicate the movements of the surgeon to autonomous robots able to assist the surgeon in certain maneuvers or to perform autonomous surgical tasks. However, these systems require the direct supervision of the surgeon, and its capacity of making decisions and adapting to dynamic environments is very limited. This PhD dissertation presents the design and implementation of a smart camera robotic assistant to collaborate with the surgeon in a real surgical environment. First, it presents the design of a novel camera robotic assistant able to augment the capacities of current vision systems. This robotic assistant is based on an intra-abdominal camera robot, which is completely inserted into the patient’s abdomen and it can be freely moved along the abdominal cavity by means of magnetic interaction with an external magnet. To provide the camera with the autonomy of motion, the external magnet is coupled to the end effector of a robotic arm, which controls the shift of the camera robot along the abdominal wall. This way, the robotic assistant proposed in this dissertation has six degrees of freedom, which allow providing a wider field of view compared to the traditional vision systems, and also to have different perspectives of the operating area. On the other hand, the intelligence of the system is based on a cognitive architecture specially designed for autonomous collaboration with the surgeon in real surgical environments. The proposed architecture simulates the behavior of a human assistant, with a natural and intuitive human-robot interface for the communication between the robot and the surgeon