Crowdfunding platforms and the design of paying publics

Crowdfunding enables groups to self-fund the changes they want to make in the world. In other words, digital financial platforms are proving capable of supporting new relations between groups of people as well as offering new ways to organize money. Taking an HCI lens, we look at how some crowdfunding platform owners are approaching social innovation, not only at the level of supporting individual community initiatives, but at the broader level of using their platform to change societal behavior. Through four case studies, we show how crowdfunding has been chosen as a tool to redesign society by promoting environmental or social sustainability. We argue that the groups constituted through these interactions are not merely ‘crowds’, but deliberate constellations built round a thing of interest (or ‘paying publics’). Our interviews with managers and owners explore how interactions with and around platforms work to achieve these ends and we conclude with design considerations

Making Sense of Blockchain Applications:A Typology for HCI

Blockchain is an emerging infrastructural technology that is proposed to fundamentally transform the ways in which people transact, trust, collaborate, organize and identify themselves. In this paper, we construct a typology of emerging blockchain applications, consider the domains in which they are applied, and identify distinguishing features of this new technology. We argue that there is a unique role for the HCI community in linking the design and application of blockchain technology towards lived experience and the articulation of human values. In particular, we note how the accounting of transactions, a trust in immutable code and algorithms, and the leveraging of distributed crowds and publics around vast interoperable databases all relate to longstanding issues of importance for the field. We conclude by highlighting core conceptual and methodological challenges for HCI researchers beginning to work with blockchain and distributed ledger technologies

Co-designing for common values:creating hybrid spaces to nurture autonomous cooperation

This paper concerns the development of digitally-mediated technologies that value social cooperation as a common good rather than as a source of revenue and accumulation. The paper discusses the activities that shaped a European participatory design project which aims to develop a digital space that promotes and facilitates the ‘Commonfare’, a complementary approach to social welfare. The paper provides and discusses concrete examples of design artifacts to address a key question about the role of co- and participatory design in developing hybrid spaces that nurture sharing and autonomous cooperation: how can co-design practices promote alternatives to the commodification of digitally-mediated cooperation? The paper argues for a need to focus on relational, social, political and ethical values, and highlights the potential power of co- and participatory design processes to achieve this. In summary, the paper proposes that only by re-asserting the centrality of shared values and capacities, rather than individual needs or problems, co-design can reposition itself thereby encouraging autonomous cooperation

Mourning the Commons: Circulating Affect in Crowdfunded Funeral Campaigns

This article focuses on the role of circulated affect in crowdfunded funeral campaigns, which have attracted little scholarly attention so far. This study is based on content analysis of online campaigns (N = 50) and qualitative interviews (N = 10) with campaign supporters and initiators. Its aim is to connect crowdfunded funeral campaigns to the larger digital-sharing economy. The findings of the study suggest that in order to gather sufficient funds to cover funeral costs, individuals share emotionally evocative narratives and images with their social networks and an imagined Internet audience with the expectation of attracting compassion. The study shows that political movements, media coverage, and sharing on social media platforms are integral to the success of campaigns for socially marginal individuals. The article contributes to the growing study of crowdwork and finds persistent structural inequalities in crowdfunding campaigns, thereby contesting the ethos of the digital commons

The Shifting Discourse on Third Places: Ideological Implications

Within the social sciences, literature on third places attempts to assist in the construction of a social concept of “place”. This notion of a place is an idealization of the bridging space with home and family on one side, and work with the rule-based impersonality of life in mass society, on the other. Like the idea of work-life balance—as seen through the vocabulary of placemaking—third places provide people with a place in which there is a balance between the emotive attachments of home and family and the challenge striving for merit and reward in the marketplace. To date, third places have been treated as a unified construct. This paper makes the case that both the discourse and design models used to make sense of third places are significantly different. After reviewing and placing third-place literature in its historical context, we distinguish communitarian, commercial and digital third places. These three types of places—in both their physical and virtual forms—are important parts of the private, public and not-for-profit sectors. Subsequently employing a cui bono approach or who benefits framework, we highlight the ways in which ideological points of view imbedded in the varying versions of third places have implications for practice and theory

Revolting from Abroad: The Formation of a Lebanese Transnational Public

Nowadays social movements are driven by networks of people who resort to social media platforms to rally, self-organise and coordinate action around a shared cause, which can be referred to as the formation of publics. Due to years of political instability, conflicts, corruption, sectarianism, economic collapse and declining living conditions, in October 2019 Lebanon witnessed uprisings which transcended into a wider social movement. As the movement unfolded, Lebanese diaspora members living across the world formed their own publics in support of the Lebanese revolution that interfaced with the local Lebanon-based publics. As such, a broader transnational public emerged as a result of the coordinated online and offline efforts between diaspora actors and local actors, which had a crucial role in mitigating the aftermath of the compounded crises that hit Lebanon. In this paper, through observation and interviews with Lebanese diaspora members, we contribute a socio-technical understanding of the formation of a transnational public, with a particular focus on the underlying infrastructures that enabled its creation. Furthermore, we surface the challenges in relation to sustaining such a diaspora public and its interfacing with local publics in Lebanon. We contribute empirical insights that highlight how different technological tools and platforms, coupled with social processes built within diaspora groups and with local actors, led to the formation of such a multilayered transnational public

Mapping Participatory Sensing and Community-led Environmental Monitoring Initiatives: Making Sense H2020 CAPS Project

This report presents a summary of the state of the art in urban participatory sensing and community-led environmental monitoring, the types of engagement approaches typically followed, contextual examples of current developments in this field, and current challenges and opportunities for successful interventions. The goal is to better understand the field and possible options for reflection and action around it, in order to better inform future conceptual and practical developments inside and outside the Making Sense project.JRC.I.2-Foresight, Behavioural Insights and Design for Polic

Platforms, scales and networks: meshing a local sustainable sharing economy

The “sharing economy” has promised more sustainable use of the world’s finite resources, exploiting latency and promoting renting rather than ownership through digital networks. But do the digital brokers that use networks at global scale offer the same care for the planet as more traditional forms of sharing? We contrast the sustainability of managing idle capacity with the merits of collective local agency bred by caring-based sharing in a locality. Drawing on two studies of neighbourhood sharing in London and analysis of the meshing of local sharing initiatives, we ask how ‘relational assets’ form and build up over time in a neighbourhood, and how a platform of platforms might act as local socio-technical infrastructure to sustain alternative economies and different models of trust to those found in the scaling sharing economy. We close by proposing digital networks of support for local solidarity and resourcefulness, showing how CSCW knowledge on coordination and collaboration has a role in achieving these ends