Improving and Scaling Mobile Learning via Emotion and Cognitive-state Aware Interfaces

Massive Open Online Courses (MOOCs) provide high-quality learning materials at low cost to millions of learners. Current MOOC designs, however, have minimal learner-instructor communication channels. This limitation restricts MOOCs from addressing major challenges: low retention rates, frequent distractions, and little personalization in instruction. Previous work enriched learner-instructor communication with physiological signals but was not scalable because of the additional hardware requirement. Large MOOC providers, such as Coursera, have released mobile apps providing more flexibility with “on-the-go” learning environments. This thesis reports an iterative process for the design of mobile intelligent interfaces that can run on unmodified smartphones, implicitly sense multiple modalities from learners, infer learner emotions and cognitive states, and intervene to provide gains in learning. The first part of this research explores the usage of photoplethysmogram (PPG) signals collected implicitly on the back-camera of unmodified smartphones. I explore different deep neural networks, DeepHeart, to improve the accuracy (+2.2%) and robustness of heart rate sensing from noisy PPG signals. The second project, AttentiveLearner, infers mind-wandering events via the collected PPG signals at a performance comparable to systems relying on dedicated physiological sensors (Kappa = 0.22). By leveraging the fine-grained cognitive states, the third project, AttentiveReview, achieves significant (+17.4%) learning gains by providing personalized interventions based on learners’ perceived difficulty. The latter part of this research adds real-time facial analysis from the front camera in addition to the PPG sensing from the back camera. AttentiveLearner2 achieves more robust emotion inference (average accuracy = 84.4%) in mobile MOOC learning. According to a longitudinal study with 28 subjects for three weeks, AttentiveReview2, with the multimodal sensing component, improves learning gain by 28.0% with high usability ratings (average System Usability Scale = 80.5). Finally, I show that technologies in this dissertation not only benefit MOOC learning, but also other emerging areas such as computational advertising and behavior targeting. AttentiveVideo, building on top of the sensing architecture in AttentiveLearner2, quantifies emotional responses to mobile video advertisements. In a 24-participant study, AttentiveVideo achieved good accuracy on a wide range of emotional measures (best accuracy = 82.6% across 9 measures)

Improving Mobile MOOC Learning via Implicit Physiological Signal Sensing

Massive Open Online Courses (MOOCs) are becoming a promising solution for delivering high- quality education on a large scale at low cost in recent years. Despite the great potential, today’s MOOCs also suffer from challenges such as low student engagement, lack of personalization, and most importantly, lack of direct, immediate feedback channels from students to instructors. This dissertation explores the use of physiological signals implicitly collected via a "sensorless" approach as a rich feedback channel to understand, model, and improve learning in mobile MOOC contexts. I first demonstrate AttentiveLearner, a mobile MOOC system which captures learners' physiological signals implicitly during learning on unmodified mobile phones. AttentiveLearner uses on-lens finger gestures for video control and monitors learners’ photoplethysmography (PPG) signals based on the fingertip transparency change captured by the back camera. Through series of usability studies and follow-up analyses, I show that the tangible video control interface of AttentiveLearner is intuitive to use and easy to operate, and the PPG signals implicitly captured by AttentiveLearner can be used to infer both learners’ cognitive states (boredom and confusion levels) and divided attention (multitasking and external auditory distractions). Building on top of AttentiveLearner, I design, implement, and evaluate a novel intervention technology, Context and Cognitive State triggered Feed-Forward (C2F2), which infers and responds to learners’ boredom and disengagement events in real time via a combination of PPG-based cognitive state inference and learning topic importance monitoring. C2F2 proactively reminds a student of important upcoming content (feed-forward interventions) when disengagement is detected. A 48-participant user study shows that C2F2 on average improves learning gains by 20.2% compared with a non-interactive baseline system and is especially effective for bottom performers (improving their learning gains by 41.6%). Finally, to gain a holistic understanding of the dynamics of MOOC learning, I investigate the temporal dynamics of affective states of MOOC learners in a 22 participant study. Through both a quantitative analysis of the temporal transitions of affective states and a qualitative analysis of subjective feedback, I investigate differences between mobile MOOC learning and complex learning activities in terms of affect dynamics, and discuss pedagogical implications in detail

Scalable Teaching and Learning via Intelligent User Interfaces

The increasing demand for higher education and the educational budget cuts lead to large class sizes. Learning at scale is also the norm in Massive Open Online Courses (MOOCs). While it seems cost-effective, the massive scale of class challenges the adoption of proven pedagogical approaches and practices that work well in small classes, especially those that emphasize interactivity, active learning, and personalized learning. As a result, the standard teaching approach in today’s large classes is still lectured-based and teacher-centric, with limited active learning activities, and with relatively low teaching and learning effectiveness. This dissertation explores the usage of Intelligent User Interfaces (IUIs) to facilitate the efficient and effective adoption of the tried-and-true pedagogies at scale. The first system is MindMiner, an instructor-side data exploration and visualization system for peer review understanding. MindMiner helps instructors externalize and quantify their subjective domain knowledge, interactively make sense of student peer review data, and improve data exploration efficiency via distance metric learning. MindMiner also helps instructors generate customized feedback to students at scale. We then present BayesHeart, a probabilistic approach for implicit heart rate monitoring on smartphones. When integrated with MOOC mobile clients, BayesHeart can capture learners’ heart rates implicitly when they watch videos. Such information is the foundation of learner attention/affect modeling, which enables a ‘sensorless’ and scalable feedback channel from students to instructors. We then present CourseMIRROR, an intelligent mobile system integrated with Natural Language Processing (NLP) techniques that enables scalable reflection prompts in large classrooms. CourseMIRROR 1) automatically reminds and collects students’ in-situ written reflections after each lecture; 2) continuously monitors the quality of a student’s reflection at composition time and generates helpful feedback to scaffold reflection writing; 3) summarizes the reflections and presents the most significant ones to both instructors and students. Last, we present ToneWars, an educational game connecting Chinese as a Second Language (CSL) learners with native speakers via collaborative mobile gameplay. We present a scalable approach to enable authentic competition and skill comparison with native speakers by modeling their interaction patterns and language skills asynchronously. We also prove the effectiveness of such modeling in a longitudinal study

Experimental Studies in Learning Technology and Child–Computer Interaction

This book is about the ways in which experiments can be employed in the context of research on learning technologies and child–computer interaction (CCI). It is directed at researchers, supporting them to employ experimental studies while increasing their quality and rigor. The book provides a complete and comprehensive description on how to design, implement, and report experiments, with a focus on and examples from CCI and learning technology research. The topics covered include an introduction to CCI and learning technologies as interdisciplinary fields of research, how to design educational interfaces and visualizations that support experimental studies, the advantages and disadvantages of a variety of experiments, methodological decisions in designing and conducting experiments (e.g. devising hypotheses and selecting measures), and the reporting of results. As well, a brief introduction on how contemporary advances in data science, artificial intelligence, and sensor data have impacted learning technology and CCI research is presented. The book details three important issues that a learning technology and CCI researcher needs to be aware of: the importance of the context, ethical considerations, and working with children. The motivation behind and emphasis of this book is helping prospective CCI and learning technology researchers (a) to evaluate the circumstances that favor (or do not favor) the use of experiments, (b) to make the necessary methodological decisions about the type and features of the experiment, (c) to design the necessary “artifacts” (e.g., prototype systems, interfaces, materials, and procedures), (d) to operationalize and conduct experimental procedures to minimize potential bias, and (e) to report the results of their studies for successful dissemination in top-tier venues (such as journals and conferences). This book is an open access publication

Experimental Studies in Learning Technology and Child–Computer Interaction

This book is about the ways in which experiments can be employed in the context of research on learning technologies and child–computer interaction (CCI). It is directed at researchers, supporting them to employ experimental studies while increasing their quality and rigor. The book provides a complete and comprehensive description on how to design, implement, and report experiments, with a focus on and examples from CCI and learning technology research. The topics covered include an introduction to CCI and learning technologies as interdisciplinary fields of research, how to design educational interfaces and visualizations that support experimental studies, the advantages and disadvantages of a variety of experiments, methodological decisions in designing and conducting experiments (e.g. devising hypotheses and selecting measures), and the reporting of results. As well, a brief introduction on how contemporary advances in data science, artificial intelligence, and sensor data have impacted learning technology and CCI research is presented. The book details three important issues that a learning technology and CCI researcher needs to be aware of: the importance of the context, ethical considerations, and working with children. The motivation behind and emphasis of this book is helping prospective CCI and learning technology researchers (a) to evaluate the circumstances that favor (or do not favor) the use of experiments, (b) to make the necessary methodological decisions about the type and features of the experiment, (c) to design the necessary “artifacts” (e.g., prototype systems, interfaces, materials, and procedures), (d) to operationalize and conduct experimental procedures to minimize potential bias, and (e) to report the results of their studies for successful dissemination in top-tier venues (such as journals and conferences). This book is an open access publication

An Overview of Self-Adaptive Technologies Within Virtual Reality Training

This overview presents the current state-of-the-art of self-adaptive technologies within virtual reality (VR) training. Virtual reality training and assessment is increasingly used for five key areas: medical, industrial & commercial training, serious games, rehabilitation and remote training such as Massive Open Online Courses (MOOCs). Adaptation can be applied to five core technologies of VR including haptic devices, stereo graphics, adaptive content, assessment and autonomous agents. Automation of VR training can contribute to automation of actual procedures including remote and robotic assisted surgery which reduces injury and improves accuracy of the procedure. Automated haptic interaction can enable tele-presence and virtual artefact tactile interaction from either remote or simulated environments. Automation, machine learning and data driven features play an important role in providing trainee-specific individual adaptive training content. Data from trainee assessment can form an input to autonomous systems for customised training and automated difficulty levels to match individual requirements. Self-adaptive technology has been developed previously within individual technologies of VR training. One of the conclusions of this research is that while it does not exist, an enhanced portable framework is needed and it would be beneficial to combine automation of core technologies, producing a reusable automation framework for VR training

Shared User Interfaces of Physiological Data: Systematic Review of Social Biofeedback Systems and Contexts in HCI

As an emerging interaction paradigm, physiological computing is increasingly being used to both measure and feed back information about our internal psychophysiological states. While most applications of physiological computing are designed for individual use, recent research has explored how biofeedback can be socially shared between multiple users to augment human-human communication. Reflecting on the empirical progress in this area of study, this paper presents a systematic review of 64 studies to characterize the interaction contexts and effects of social biofeedback systems. Our findings highlight the importance of physio-temporal and social contextual factors surrounding physiological data sharing as well as how it can promote social-emotional competences on three different levels: intrapersonal, interpersonal, and task-focused. We also present the Social Biofeedback Interactions framework to articulate the current physiological-social interaction space. We use this to frame our discussion of the implications and ethical considerations for future research and design of social biofeedback interfaces.Comment: [Accepted version, 32 pages] Clara Moge, Katherine Wang, and Youngjun Cho. 2022. Shared User Interfaces of Physiological Data: Systematic Review of Social Biofeedback Systems and Contexts in HCI. In CHI Conference on Human Factors in Computing Systems (CHI'22), ACM, https://doi.org/10.1145/3491102.351749

The Multimodal Tutor: Adaptive Feedback from Multimodal Experiences

This doctoral thesis describes the journey of ideation, prototyping and empirical testing of the Multimodal Tutor, a system designed for providing digital feedback that supports psychomotor skills acquisition using learning and multimodal data capturing. The feedback is given in real-time with machine-driven assessment of the learner's task execution. The predictions are tailored by supervised machine learning models trained with human annotated samples. The main contributions of this thesis are: a literature survey on multimodal data for learning, a conceptual model (the Multimodal Learning Analytics Model), a technological framework (the Multimodal Pipeline), a data annotation tool (the Visual Inspection Tool) and a case study in Cardiopulmonary Resuscitation training (CPR Tutor). The CPR Tutor generates real-time, adaptive feedback using kinematic and myographic data and neural networks