Enhancing product sustainability with Life Cycle Assessment and relevant technologies

Promoting sustainable products and resource efficiency have become two major policy objectives in Europe, and resource efficiency has become an important political objective on the agenda of the European Commission. Life Cycle Assessment (LCA) acts as an efficient framework to evaluate product environmental performances and improve resource efficiency. An integrated approach implemented by three ICT systems are developed to support sustainable production. A sustainable production support toolbox has been developed that contains state-of-art tools regarding LCA software and database tools, environmental management schemes, the EU regulations and directives and stands associated with sustainable production. The applicable requirements, scope and advantages have been examined to develop the tools selection considerations. Compared with the existing toolbox, the distinguished novelty of the developed toolbox is that it can integrate into the product development process, the feasibility and utility of which has been demonstrated by reporting a sustainable flooring product development process. A framework for converting the existing ecoinvent database into a SQL supported database has also been developed, in order to use the ecoinvent database to serve web applications. The data format (i.e. EcoSpold) of the ecoinvent database is a custom XML format, and Python XML processing library has been applied to employ SAX approach to extract the massive data values and information from the EcoSpold files. The demonstrated framework iii and adopted approaches successfully convert the ecoinvent database into a SQL database management tool. Moreover, a Java GUI application has been developed to invoke the SQL based LCI database and the aggregated LCI datasets from the web-based product environmental assessment system. A web-based product environmental performance assessment system has been developed to achieve powerful, flexible and efficient online LCA calculations, by converting a desktop LCA software and applying a High-Performance Calculation Library. Moreover, a mobile client application has been developed to help consumers to evaluate purchased products sustainability performance and implement sustainable consumption. This developed tool is a novel web system that can perform powerful web and mobile based LCA calculations. The performance of the web system has been examined by applying a LCA on the shampoo product. A dedicated LCA on shampoo product has been conducted by using the SimaPro. The LCI datasets are provided by its manufacturer, a UK based company, and also fulfilled by applying ecoinvent database. This case study presents an in-depth modelling and analysis on shampoo product lifecycle with the aid of real manufacturing data. The analytical results also show that the lifecycle stage of major environmental impacts is in the shampoo utilisation stages

A Methodology for Engineering Collaborative and ad-hoc Mobile Applications using SyD Middleware

Today’s web applications are more collaborative and utilize standard and ubiquitous Internet protocols. We have earlier developed System on Mobile Devices (SyD) middleware to rapidly develop and deploy collaborative applications over heterogeneous and possibly mobile devices hosting web objects. In this paper, we present the software engineering methodology for developing SyD-enabled web applications and illustrate it through a case study on two representative applications: (i) a calendar of meeting application, which is a collaborative application and (ii) a travel application which is an ad-hoc collaborative application. SyD-enabled web objects allow us to create a collaborative application rapidly with limited coding effort. In this case study, the modular software architecture allowed us to hide the inherent heterogeneity among devices, data stores, and networks by presenting a uniform and persistent object view of mobile objects interacting through XML/SOAP requests and responses. The performance results we obtained show that the application scales well as we increase the group size and adapts well within the constraints of mobile devices

ENHANCING USERS’ EXPERIENCE WITH SMART MOBILE TECHNOLOGY

The aim of this thesis is to investigate mobile guides for use with smartphones. Mobile guides have been successfully used to provide information, personalisation and navigation for the user. The researcher also wanted to ascertain how and in what ways mobile guides can enhance users' experience. This research involved designing and developing web based applications to run on smartphones. Four studies were conducted, two of which involved testing of the particular application. The applications tested were a museum mobile guide application and a university mobile guide mapping application. Initial testing examined the prototype work for the ‘Chronology of His Majesty Sultan Haji Hassanal Bolkiah’ application. The results were used to assess the potential of using similar mobile guides in Brunei Darussalam’s museums. The second study involved testing of the ‘Kent LiveMap’ application for use at the University of Kent. Students at the university tested this mapping application, which uses crowdsourcing of information to provide live data. The results were promising and indicate that users' experience was enhanced when using the application. Overall results from testing and using the two applications that were developed as part of this thesis show that mobile guides have the potential to be implemented in Brunei Darussalam’s museums and on campus at the University of Kent. However, modifications to both applications are required to fulfil their potential and take them beyond the prototype stage in order to be fully functioning and commercially viable

Towards business model and technical platform for the service oriented context-aware mobile virtual communities

The focus of existing virtual communities is centered on a particular product or social interaction and the role of mobile devices is restricted to exchange a limited amount of contents. Herewith we envisage that the upcoming virtual communities will exploit the potential of social interaction and context information to offer personalized services to its members and mobile devices will play a significant role in this process. As a step towards this direction, in this paper we propose a business model for the mobile virtual communities in which the mobile device takes on the role of a content producer and content consumer. Though there are a number of research issues which need to be addressed to realize such virtual communities, in this paper we focus on the service requirements, architecture and open source software implementation of a technical platform for the content producer and consumer mobile devices

A Multi-channel Application Framework for Customer Care Service Using Best-First Search Technique

It has become imperative to find a solution to the dissatisfaction in response by mobile service providers when interacting with their customer care centres. Problems faced with Human to Human Interaction (H2H) between customer care centres and their customers include delayed response time, inconsistent solutions to questions or enquires and lack of dedicated access channels for interaction with customer care centres in some cases. This paper presents a framework and development techniques for a multi-channel application providing Human to System (H2S) interaction for customer care centre of a mobile telecommunication provider. The proposed solution is called Interactive Customer Service Agent (ICSA). Based on single-authoring, it will provide three media of interaction with the customer care centre of a mobile telecommunication operator: voice, phone and web browsing. A mathematical search technique called Best-First Search to generate accurate results in a search environmen

Mobility is the Message: Experiments with Mobile Media Sharing

This thesis explores new mobile media sharing applications by building, deploying, and studying their use. While we share media in many different ways both on the web and on mobile phones, there are few ways of sharing media with people physically near us. Studied were three designed and built systems: Push!Music, Columbus, and Portrait Catalog, as well as a fourth commercially available system – Foursquare. This thesis offers four contributions: First, it explores the design space of co-present media sharing of four test systems. Second, through user studies of these systems it reports on how these come to be used. Third, it explores new ways of conducting trials as the technical mobile landscape has changed. Last, we look at how the technical solutions demonstrate different lines of thinking from how similar solutions might look today. Through a Human-Computer Interaction methodology of design, build, and study, we look at systems through the eyes of embodied interaction and examine how the systems come to be in use. Using Goffman’s understanding of social order, we see how these mobile media sharing systems allow people to actively present themselves through these media. In turn, using McLuhan’s way of understanding media, we reflect on how these new systems enable a new type of medium distinct from the web centric media, and how this relates directly to mobility. While media sharing is something that takes place everywhere in western society, it is still tied to the way media is shared through computers. Although often mobile, they do not consider the mobile settings. The systems in this thesis treat mobility as an opportunity for design. It is still left to see how this mobile media sharing will come to present itself in people’s everyday life, and when it does, how we will come to understand it and how it will transform society as a medium distinct from those before. This thesis gives a glimpse at what this future will look like

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