Proceedings of the 3rd Workshop on Social Information Retrieval for Technology-Enhanced Learning

Learning and teaching resource are available on the Web - both in terms of digital learning content and people resources (e.g. other learners, experts, tutors). They can be used to facilitate teaching and learning tasks. The remaining challenge is to develop, deploy and evaluate Social information retrieval (SIR) methods, techniques and systems that provide learners and teachers with guidance in potentially overwhelming variety of choices. The aim of the SIRTEL’09 workshop is to look onward beyond recent achievements to discuss specific topics, emerging research issues, new trends and endeavors in SIR for TEL. The workshop will bring together researchers and practitioners to present, and more importantly, to discuss the current status of research in SIR and TEL and its implications for science and teaching

Visualization for Recommendation Explainability: A Survey and New Perspectives

Providing system-generated explanations for recommendations represents an important step towards transparent and trustworthy recommender systems. Explainable recommender systems provide a human-understandable rationale for their outputs. Over the last two decades, explainable recommendation has attracted much attention in the recommender systems research community. This paper aims to provide a comprehensive review of research efforts on visual explanation in recommender systems. More concretely, we systematically review the literature on explanations in recommender systems based on four dimensions, namely explanation goal, explanation scope, explanation style, and explanation format. Recognizing the importance of visualization, we approach the recommender system literature from the angle of explanatory visualizations, that is using visualizations as a display style of explanation. As a result, we derive a set of guidelines that might be constructive for designing explanatory visualizations in recommender systems and identify perspectives for future work in this field. The aim of this review is to help recommendation researchers and practitioners better understand the potential of visually explainable recommendation research and to support them in the systematic design of visual explanations in current and future recommender systems.Comment: Updated version Nov. 2023, 36 page

The relevance of Social Listening in the different stages of the consumer journey

Dissertation presented as the partial requirement for obtaining a Master's degree in Data Driven Marketing, specialization in Marketing IntelligenceThis master's thesis explores the relevance of Social Listening in the different stages of the consumer journey, specifically within the context of Kotler's 5As theory. The aim is to investigate how Social Listening can effectively inform and optimize marketing practices at each stage of the consumer journey. The methodology employed in this study involves the choice of study objects and sample clippings. Due to the utilization of a specific tool, Brandwatch, provided by a company, A-Lab, the analysis focused on brands within the agency's client portfolio. Two central brands were selected for testing, considering factors such as the volume of available mentions and representing different sectors, namely "Brand F," specializing in writing instruments and stationery products, and "Brand B," a global fast food restaurant chain. The thesis aims to provide insights into how Social Listening can be effectively integrated into marketing strategies, enhance brand-consumer interactions, and contribute to overall marketing success. By examining real-world case studies, industry best practices, and utilizing the chosen study objects, this research intends to identify the benefits, limitations, and ethical considerations associated with the implementation of Social Listening as a key component of the consumer journey

Personal Learning Environments for Inquiry-Based Learning

Personal Learning Environments have recently emerged as a novel approach to learning, putting learners in the spotlight and providing them with the tools for building their own learning environments according to their specific learning needs and aspirations. This approach enables learners to take complete control over their learning, thus becoming self-regulated and independent. This paper introduces a new European initiative for supporting and enhancing inquiry-based learning through Personal Learning Environments consisting of personal and social inquiry tools. This approach aims at supporting students in developing their self-regulated learning skills by conducting their scientific inquiries in collaboration with their peers

Explanations in Music Recommender Systems in a Mobile Setting

Revised version: some spelling errors corrected.Every day, millions of users utilize their mobile phones to access music streaming services such as Spotify. However, these `black boxes’ seldom provide adequate explanations for their music recommendations. A systematic literature review revealed that there is a strong relationship between moods and music, and that explanations and interface design choices can effect how people perceive recommendations just as much as algorithm accuracy. However, little seems to be known about how to apply user-centric design approaches, which exploit affective information to present explanations, to mobile devices. In order to bridge these gaps, the work of Andjelkovic, Parra, & O’Donovan (2019) was extended upon and applied as non-interactive designs in a mobile setting. Three separate Amazon Mechanical Turk studies asked participants to compare the same three interface designs: baseline, textual, and visual (n=178). Each survey displayed a different playlist with either low, medium, or high music popularity. Results indicate that music familiarity may or may not influence the need for explanations, but explanations are important to users. Both explanatory designs fared equally better than the baseline, and the use of affective information may help systems become more efficient, transparent, trustworthy, and satisfactory. Overall, there does not seem to be a `one design fits all’ solution for explanations in a mobile setting.Master's Thesis in Information ScienceINFO390MASV-INFOMASV-IK

How to Create an Innovation Accelerator

Too many policy failures are fundamentally failures of knowledge. This has become particularly apparent during the recent financial and economic crisis, which is questioning the validity of mainstream scholarly paradigms. We propose to pursue a multi-disciplinary approach and to establish new institutional settings which remove or reduce obstacles impeding efficient knowledge creation. We provided suggestions on (i) how to modernize and improve the academic publication system, and (ii) how to support scientific coordination, communication, and co-creation in large-scale multi-disciplinary projects. Both constitute important elements of what we envision to be a novel ICT infrastructure called "Innovation Accelerator" or "Knowledge Accelerator".Comment: 32 pages, Visioneer White Paper, see http://www.visioneer.ethz.c

Semantic discovery and reuse of business process patterns

Patterns currently play an important role in modern information systems (IS) development and their use has mainly been restricted to the design and implementation phases of the development lifecycle. Given the increasing significance of business modelling in IS development, patterns have the potential of providing a viable solution for promoting reusability of recurrent generalized models in the very early stages of development. As a statement of research-in-progress this paper focuses on business process patterns and proposes an initial methodological framework for the discovery and reuse of business process patterns within the IS development lifecycle. The framework borrows ideas from the domain engineering literature and proposes the use of semantics to drive both the discovery of patterns as well as their reuse

Industrial Symbiosis Recommender Systems

For a long time, humanity has lived upon the paradigm that the amounts of natural resources are unlimited and that the environment has ample regenerative capacity. However, the notion to shift towards sustainability has resulted in a worldwide adoption of policies addressing resource efficiency and preservation of natural resources.One of the key environmental and economic sustainable operations that is currently promoted and enacted in the European Union policy is Industrial Symbiosis. In industrial symbiosis, firms aim to reduce the total material and energy footprint by circulating traditional secondary production process outputs of firms to become part of an input for the production process of other firms.This thesis directs attention to the design considerations for recommender systems in the highly dynamic domain of industrial symbiosis. Recommender systems are a promising technology that may facilitate in multiple facets of the industrial symbiosis creation as they reduce the complexity of decision making. This typical strength of recommender systems has been responsible for improved sales and a higher return of investments. That provides the prospect for industrial symbiosis recommenders to increase the number of synergistic transactions that reduce the total environmental impact of the process industry in particular

Gender-Inclusive HCI Research and Design: A Conceptual Review

Previous research has investigated gender and its implications for HCI. We consider inclusive design of technology whatever the gender of its users of particular importance. This conceptual review provides an overview of the motivations that have driven research in gender and inclusive HCI design. We review the empirical evidence for the impact of gender in thinking and behavior which underlies HCI research and design. We then present how HCI design might inadvertently embed and perpetuate gender stereotypes. We then present current HCI design approaches to tackle gender stereotypes and to produce gender-inclusive designs. We conclude by discussing possible future directions in this area

Security and usability of a personalized user authentication paradigm : insights from a longitudinal study with three healthcare organizations

Funding information: This research has been partially supported by the EU Horizon 2020 Grant 826278 "Securing Medical Data in Smart Patient-Centric Healthcare Systems" (Serums) , and the Research and Innovation Foundation (Project DiversePass: COMPLEMENTARY/0916/0182).This paper proposes a user-adaptable and personalized authentication paradigm for healthcare organizations, which anticipates to seamlessly reflect patients’ episodic and autobiographical memories to graphical and textual passwords aiming to improve the security strength of user-selected passwords and provide a positive user experience. We report on a longitudinal study that spanned over three years in which three public European healthcare organizations participated in order to design and evaluate the aforementioned paradigm. Three studies were conducted (n=169) with different stakeholders: i) a verification study aiming to identify existing authentication practices of the three healthcare organizations with diverse stakeholders (n=9); ii) a patient-centric feasibility study during which users interacted with the proposed authentication system (n=68); and iii) a human guessing attack study focusing on vulnerabilities among people sharing common experiences within location-aware images used for graphical passwords (n=92). Results revealed that the suggested paradigm scored high with regards to users’ likeability, perceived security, usability and trust, but more importantly it assists the creation of more secure passwords. On the downside, the suggested paradigm introduces password guessing vulnerabilities by individuals sharing common experiences with the end-users. Findings are expected to scaffold the design of more patient-centric knowledge-based authentication mechanisms within nowadays dynamic computation realms.PostprintPeer reviewe