A Conceptual Framework for Agent-based Information Resource Management

Abstract. The information systems manager is often constrained by maintaining a certain threshold amount of memory for an organization. However, this requires more than technical and managerial resolutions, encompassing knowledge management for the group, eliciting tacit knowledge from the end users, and pattern and time series analyses of utilization for various applications. This paper proposes a framework for building an automated intelligent agent for memory management under the client-server architecture. The emphasis is on collecting the needs of the organization and acquiring the application usage patterns for each client involved in real time. Due to dynamic nature of the tasks, incorporation of a neural network architecture with tacit knowledge base is suggested

On the quest for defining organisational plasticity: a community modelling experiment

Purpose: This viewpoint article is concerned with an attempt to advance organisational plasticity (OP) modelling concepts by using a novel community modelling framework (PhiloLab) from the social simulation community to drive the process of idea generation. In addition, the authors want to feed back their experience with PhiloLab as they believe that this way of idea generation could also be of interest to the wider evidence-based human resource management (EBHRM) community. Design/methodology/approach: The authors used some workshop sessions to brainstorm new conceptual ideas in a structured and efficient way with a multidisciplinary group of 14 (mainly academic) participants using PhiloLab. This is a tool from the social simulation community, which stimulates and formally supports discussions about philosophical questions of future societal models by means of developing conceptual agent-based simulation models. This was followed by an analysis of the qualitative data gathered during the PhiloLab sessions, feeding into the definition of a set of primary axioms of a plastic organisation. Findings: The PhiloLab experiment helped with defining a set of primary axioms of a plastic organisation, which are presented in this viewpoint article. The results indicated that the problem was rather complex, but it also showed good potential for an agent-based simulation model to tackle some of the key issues related to OP. The experiment also showed that PhiloLab was very useful in terms of knowledge and idea gathering. Originality/value: Through information gathering and open debates on how to create an agent-based simulation model of a plastic organisation, the authors could identify some of the characteristics of OP and start structuring some of the parameters for a computational simulation. With the outcome of the PhiloLab experiment, the authors are paving the way towards future exploratory computational simulation studies of OP

Knowledge formalization in experience feedback processes : an ontology-based approach

Because of the current trend of integration and interoperability of industrial systems, their size and complexity continue to grow making it more difficult to analyze, to understand and to solve the problems that happen in their organizations. Continuous improvement methodologies are powerful tools in order to understand and to solve problems, to control the effects of changes and finally to capitalize knowledge about changes and improvements. These tools involve suitably represent knowledge relating to the concerned system. Consequently, knowledge management (KM) is an increasingly important source of competitive advantage for organizations. Particularly, the capitalization and sharing of knowledge resulting from experience feedback are elements which play an essential role in the continuous improvement of industrial activities. In this paper, the contribution deals with semantic interoperability and relates to the structuring and the formalization of an experience feedback (EF) process aiming at transforming information or understanding gained by experience into explicit knowledge. The reuse of such knowledge has proved to have significant impact on achieving themissions of companies. However, the means of describing the knowledge objects of an experience generally remain informal. Based on an experience feedback process model and conceptual graphs, this paper takes domain ontology as a framework for the clarification of explicit knowledge and know-how, the aim of which is to get lessons learned descriptions that are significant, correct and applicable

A core ontology for business process analysis

Business Process Management (BPM) aims at supporting the whole life-cycle necessary to deploy and maintain business processes in organisations. An important step of the BPM life-cycle is the analysis of the processes deployed in companies. However, the degree of automation currently achieved cannot support the level of adaptation required by businesses. Initial steps have been performed towards including some sort of automated reasoning within Business Process Analysis (BPA) but this is typically limited to using taxonomies. We present a core ontology aimed at enhancing the state of the art in BPA. The ontology builds upon a Time Ontology and is structured around the process, resource, and object perspectives as typically adopted when analysing business processes. The ontology has been extended and validated by means of an Events Ontology and an Events Analysis Ontology aimed at capturing the audit trails generated by Process-Aware Information Systems and deriving additional knowledge

Livelisystems: a conceptual framework integrating social, ecosystem, development and evolutionary theory

Human activity poses multiple environmental challenges for ecosystems that have intrinsic value and also support that activity. Our ability to address these challenges is constrained, inter alia, by weaknesses in cross disciplinary understandings of interactive processes of change in socio-ecological systems. This paper draws on complementary insights from social and biological sciences to propose a ‘livelisystems’ framework of multi-scale, dynamic change across social and biological systems. This describes how material, informational and relational assets, asset services and asset pathways interact in systems with embedded and emergent properties undergoing a variety of structural transformations. Related characteristics of ‘higher’ (notably human) livelisystems and change processes are identified as the greater relative importance of (a) informational, relational and extrinsic (as opposed to material and intrinsic) assets, (b) teleological (as opposed to natural) selection, and (c) innovational (as opposed to mutational) change. The framework provides valuable insights into social and environmental challenges posed by global and local change, globalization, poverty, modernization, and growth in the anthropocene. Its potential for improving inter-disciplinary and multi-scale understanding is discussed, notably by examination of human adaptation to bio-diversity and eco-system service change following the spread of Lantana camera in the Western Ghats, India