Multi-cultural Switzerland – multicultural public service media?

In this article a special attention is paid to the to the role of public service broadcaster in cultural diversity societies. The main aims of the author was answering the following questions: how cultural pluralism is implemented by the public service broadcaster in Switzerland? How the Swiss PSB implements the principle of cultural pluralism, particularly in the context of the access of national, language communities and the migrants minorities to the media? Are all groups recognized by the public broadcaster in the same way? The second goal of the author was delivering answer to a question about the manner of how public broadcaster has adopted to the new situation and how the new ethnic groups are recognized by SGR SSR.The considerations are related to a cultural pluralism, which assumes that the media provide a guarantee of cultural diversity in a society. This article is a case study of Swiss public service broadcaster – SGR SSR idee suisse

Public service media

Unable to locat

Algorithms and Public Service Media

Algorithms increasingly shape the flow of information in societies. Recently, public service media organisations have begun to develop algorithmic recommender systems and automated systems in their internet services, which makes sense given their importance as mediators of information. In the emerging era of big data and growing personalisation, this makes sense strategically and can have instrumental importance for networked societies. This chapter draws on relevant development projects in European and Australian public service media organisations. In relation to the core principles of public service media, five challenges in operationalising automated rulebased systems are identified: 1) balancing popularity and distinctiveness, 2) diversity of exposure to programming, 3) transparency of the logic underlying recommendations, 4) user sovereignty and, 5) the issue of dependence on or independence from commercial intermediaries. The chapter examines a new set of conditions that affect provision public service provision in societies that feature growing use and reliance on networked media

The Public Service Media and Public Service Internet Manifesto

This open access book presents the collectively authored Public Service Media and Public Service Internet Manifesto and accompanying materials. The Manifesto can be signed by visiting http://bit.ly/signPSManifesto The Internet and the media landscape are broken. The dominant commercial Internet platforms endanger democracy. They have created a communications landscape overwhelmed by surveillance, advertising, fake news, hate speech, conspiracy theories, and algorithmic politics. Commercial Internet platforms have harmed citizens, users, everyday life, and society. Democracy and digital democracy require Public Service Media. A democracy-enhancing Internet requires Public Service Media becoming Public Service Internet platforms – an Internet of the public, by the public, and for the public; an Internet that advances instead of threatens democracy and the public sphere. The Public Service Internet is based on Internet platforms operated by a variety of Public Service Media, taking the public service remit into the digital age. The Public Service Internet provides opportunities for public debate, participation, and the advancement of social cohesion. Accompanying the Manifesto are materials that informed its creation: Christian Fuchs’ report of the results of the Public Service Media/Internet Survey, the written version of Graham Murdock’s online talk on public service media today, and a summary of an ecomitee.com discussion of the Manifesto’s foundations. Table of Contents Chapter 1: Introduction Christian Fuchs and Klaus Unterberger Chapter 2: The Public Service Media and Public Service Internet Manifesto Chapter 3: The Public Service Media and Public Service Internet Utopias Survey Report Christian Fuchs Chapter 4: Public Service Media for Critical Times: Connectivity, Climate, and Corona Graham Murdock Chapter 5: The Future of Public Service Media and the Internet Alessandro D’Arma, Christian Fuchs, Minna Horowitz and Klaus Unterberge

Trust and Distrust in Public Service Media: A Case Study From the Czech Republic

Although public service media is a trusted island in the media landscape of many countries, trust in public service media is not absolute and universal. This study adopts a qualitative approach to explore what trust and distrust entail for the public, a perspective rarely applied in trust research. Also, it explores the extent to which the sources of trust and distrust are the same and whether the concepts of trust and distrust are identical (only inverse), or linked but separate. It focuses on the Czech Republic, where the level of trust in the news is among the lowest in the world, yet public service media is the most trusted news source (Newman et al., 2022). Based on four focus group discussions with the general public (N = 24), this study analyzes the reasons for the audience's trust and distrust in Czech public service media. There are three main categories: trust in the message (i.e., people trust public service media if, in their view, it provides objective, truthful, reliable, relevant, and fast information without sensationalism and anti-system views); trust in the source (i.e., people trust public service media if they perceive the public service media journalists as professional); and trust in the public service media organizations (i.e., people trust public service media if they perceive the regulatory framework as effective in ensuring independence from politics and oversight boards as a guarantee for quality). As the reasons leading to trust were not identical (only inverse) to the reasons leading to distrust, our findings suggest that trust and distrust in public service media are not two sides of the same coin

The Future of Public Service Media and the Internet

Utilising the eComitee platform, an active group of scholars and PSM experts discussed the future of Public Service Media and the Internet for a time period of two months. After the discussion in the four clusters was closed, Alessandro D’Arma, Christian Fuchs, Minna Horowitz, and Klaus Unterberger created a summary of the discussion. This summary is documented as chapter 5 in this chapter. Based on the summary, a first version of the Manifesto was created that was then further discussed on eComitee. This chapter is a scholarly foundation of the Manifesto that gives an overview of a range of issues concerning contemporary Public Service Media, the contemporary Internet, and the future of communication(s)

The Public Service Media and Public Service Internet Manifesto

This book presents the collectively authored Public Service Media and Public Service Internet Manifesto and accompanying materials.The Internet and the media landscape are broken. The dominant commercial Internet platforms endanger democracy. They have created a communications landscape overwhelmed by surveillance, advertising, fake news, hate speech, conspiracy theories, and algorithmic politics. Commercial Internet platforms have harmed citizens, users, everyday life, and society. Democracy and digital democracy require Public Service Media. A democracy-enhancing Internet requires Public Service Media becoming Public Service Internet platforms – an Internet of the public, by the public, and for the public; an Internet that advances instead of threatens democracy and the public sphere. The Public Service Internet is based on Internet platforms operated by a variety of Public Service Media, taking the public service remit into the digital age. The Public Service Internet provides opportunities for public debate, participation, and the advancement of social cohesion. Accompanying the Manifesto are materials that informed its creation: Christian Fuchs’ report of the results of the Public Service Media/Internet Survey, the written version of Graham Murdock’s online talk on public service media today, and a summary of an ecomitee.com discussion of the Manifesto’s foundations

A strategic approach to the new threats and opportunities for Public Service Media

Public Service Media like the rest of the industry is facing a tough time across Europe. In the Netherlands the government has ordered a wholesale restructuring as well as deep budget reductions. It’s a moment for the NPO to think again about what it is for. These are some notes from my talk to a symposium in Hilversum for Dutch public service media executives. I think the points I make about trying to turn threats into opportunities will apply to most public service media. [See the slides for this talk here