Analysis Of The Effect Of E-Wom Involvement On Consumer Buying Intention On Oppo Products On The Youtuber Gadgetin Channel

This research was carried out with the purpose of analyzing the involvement of e-WOM on the purchase intention of Oppo products on the YouTube channel Gadgetin. e-WOM involvement is influenced by factors such as information quality, information credibility, website quality, innovativeness, social support, and attitudes toward e-WOM. The research sample consists of of 200 participants who have watched videos on the Gadgetin channel on YouTube and the Partial Least Square (PLS) analysis technique is performed. According to the findings of this study, the factors of information credibility, website quality, innovativeness, social support, and attitudes towards e-WOM all have an influence on e-WOM involvement and e-WOM involvement has an influence on purchase intention. The research also found that innovativeness has an influence on e-WOM involvement. On the other hand, the variable of information quality did not have any effect on the involvement of e-WOM in this study. Managerial implications and suggestions for future study is provided in the article based on the result. &nbsp

The Impact of Website Quality on Online Purchase Intention: The Mediating Effect of e-WOM, Jordan Context

Purpose: The objective of the study is to investigate how the quality of a website impacts the intent to purchase, as assessed by factors such as usability, quality of information, service interaction quality, eWOM, trust, and satisfaction.   Theoretical framework: This research has provided empirical evidence of the factors that influence the online shopping behavior of consumers.   Design/methodology/approach: The research was conducted using a quantitative approach, with SPSS statistical methods applied. An online survey was administered to 303 customers in Amman, the capital of Jordan.   Findings: The results suggest that website quality, customer trust, and satisfaction significantly and positively impact eWOM, thereby increasing the intent to purchase among consumers in Jordan's e-commerce sector.   Research, Practical & Social implications: This research offers valuable managerial principles to assist e-commerce businesses in improving their performance. It also provides valuable insights into the evaluation of eWOM and purchases intent in Jordan, serving as a foundation for future research in this area in Jordan and other countries.   Originality/value: this study provides a foundation for future research to investigate the complex and multifaceted nature of online customer behaviour in the e-commerce contex

Antecedents of Information Adoption of Sharing Mobile Social Commerce Experience: The Mediation Role of Trust

Despite the growing importance of mobile social commerce (Ms-commerce), little research has been conducted on the effects of informational-related factors on Ms-commerce and the role of trust in user willingness to share their experiences. Drawing on the Information Adoption Model, we examine the effect of information usefulness, quality, credibility, and need on information adoption and the effect of information adoption on trust and willingness to share Ms-commerce experience. Using data from 280 UK Ms-commerce users, we applied Partial Least-Squares Structural Equation Modelling (PLS-SEM) to test the model. The findings show that informational-related factors have a significant and positive impact on Ms-commerce information adoption. Moreover, the effect of information adoption on trust and willingness to share Ms-commerce experiences was found to be significant. More importantly, this study has also yielded support for the mediating role of trust on the relationship between information adoption and willingness to share Ms-commerce experiences

Determinants of online review helpfulness that steer consumer purchase decision and their willingness to give review:an extended study in a cross-cultural context

Abstract. The increased use of social media and other online platforms have enabled consumers to communicate and discuss the products and services of brands with others. Consumers’ look for information in online reviews that assist them in informed purchase decisions. Previous literature has identified factors that influence consumers in adopting those online reviews, but whether consumers are willing to provide an online review after the purchase decision is not yet been studied previously. Another gap in the literate that is addressed is to base this study on output obtained from two countries. Therefore, our study is aimed at identifying factors that contribute to a consumer purchase decision and their willingness to give a review in a cross-cultural context. Our study aimed at restaurant reviews in Finland and Pakistan. Adopting and extending the Information Acceptance Model (IACM) proposed by Erkan and Evans (2016), that is developed by integrating Information Adoption Model (IAM) and related aspects of Theory of Reasoned Action (TRA). This study examines the influence of online review helpfulness factors on consumer purchase decision, consequently influencing them to give a review to others. We also aim to identify if review adoption directly influences consumers in providing online review without purchasing the product or service. The proposed model of our study was validated through Structural Equation Modelling by using Smart Partial Least Squares software. A questionnaire was adopted from earlier studies. The questionnaire was measured on a sample size of 104 from Finland and 141 from Pakistan. This study identified review adoption leading towards consumer purchase decision, whereas, onsumers’ willingness to give is not directly linked with their adoption of information, but it is a post-purchase process. The commonalities between the two countries depict the needs of information behind seeking online review information. If the required information is being provided to the customer through online reviews, it will lead to review adoption. Generally, review positiveness, review perceived informativeness and review quality were identified most important factors in consumers review adoption that leads consumers in choosing a restaurant and try the food there. Whereas, the general attitude of consumers towards online reviews was found to be the most exciting factors identified in Pakistan output. Consumers’ perception of online reviews encourages them to read online reviews, and they think that it is always a risk to try a restaurant without referring to online reviews. Pakistani consumers find online reviews useful, providing relevant information about the restaurants that help them in choosing the best restaurant

Effect of e-wom message of opinion leaders on purchase intention of female consumers in China : case of Ddouyin (Tik Tok)

Mestrado em MarketingCom o desenvolvimento de Internet e social media, há cada vez mais líderes de opinião a expressar as suas opiniões, recomendacões es e outras formas de passa palavra eletrônica (e-WOM) sobre produtos ou marcas na plataforma de social media. Os seus e-WOMs têm uma influência no processo de decisão de compra do consumidor. O objetivo principal da dissertacão é estudar a relacão entre e-WOM de líderes de opinião e a intenção de compra das consumidores femininas chinesas, explorando o efeito da especialidade, confiança, credibilidade do emissor de e-WOM, valor percebido e atitude sobre o produto/marca. Para realizar esse objetivo, uma pesquisa quantitativa foi utilizada para testar as hipóteses; teses de investigacão. Através de distribuicão online, 215 questionários válidos foram recolhidos para análise dos dados. Os resultados revelaram que a especialidade e confiabilidade dos líderes de opinião têm um impacto positivo na credibilidade de e-WOM. A credibilidade do emissor de e-WOM pode influenciar positivamente o valor percebido e atitude em relação ao produto ou marca dado pelo consumidor. A especialidade, valor percebido e atitude em relacão ao produto ou marca tem um impacto positivo na intencão de compra das consumidoras femininas chinesas.With the development of internet and social media, more and more opinion leaders expressed their reviews, recommendations and other forms of electronic word-of-mouth (e-WOM) about the product or brand in social media platforms. These e-WOMs can influence the purchase decision of consumers. Douyin is a short-video social media app and is fast-growing in China where opinion leaders? express theirs reviews and recommendations about a product or a brand which will influence the purchase decision-making process of Chinese consumers. The main purpose of this dissertation is to study the relation between e-WOM message by opinion leaders and the purchase intention of Chinese female consumers, exploring the role of expertise, trustworthiness, e-WOM credibility, product/brand perceived value and attitude. In order to achieve the objectives, a quantitative research was used to test the research hypotheses. Through the online survey, 215 effective questionnaires have been collected and used to process the data analysis. The results revealed that expertise and trustworthiness of opinion leaders have a positive impact on the e-WOM credibility. The e-WOM credibility can influence positively the product/brand perceived value and attitude of consumer. The expertise of opinion leaders, product/brand perceived value and attitude has a positive impact on the purchase intention of Chinese female consumers. The Chinese female consumers put more emphasis on expertise of the message sender. The credible message can shape the perceived value and attitude about product/brand of Chinese female consumers, and thus have an effect on purchase intention.info:eu-repo/semantics/publishedVersio

The Effect of Content Marketing and Ewom on Purchase Intention and Brand Image

This study aims to determine the effect of content marketing on e-wom and its impact on purchase intention. The subjects in this study were social media followers on the official accounts of several shoe brands circulating in Indonesia. The sampling technique used purposive sampling by using several criteria. The number of samples in this study was 325. Data were collected using a questionnaire with a Liker scale of 1 to 5 and will be analyzed using the Structural Equation Modeling method. Based on the results of the analysis that has been carried out, it shows that content marketing has a significant positive effect on e-wom, e-wom has a significant positive effect on brand image and purchase intention, and brand image has a significant positive effect on purchase intention, and brand image is able to play a role. as a mediator between e-wom and purchase intention. In conclusion, this study accepts all the hypotheses that have been proposed

The effect on purchase intention of social media influencers recommendations

[EN] The present study aims to examine the impact of involvement (measured through fashion conciousness), perceived authenticity of the message, and perceived risk on purchase recommendations made by influencers. Furthermore, the relationship between these variables is investigated as a risk mitigator in the purchase intention, being induced by influencers in their followers. The global rise of social media has created a new context in which the figure of influencers has become a strategic communication tool that makes the product more familiar, acceptable and desirable to the audience. However, the negative aspects that could influence the purchase intention, such as the risk perceived by the audience, have not yet been studied in depth. To fill this gap, we present a structural equation model using the SmartPLS tool on 948 influencer followers. The results obtained suggest the remarkable influence of involvement with the product, the authenticity of the message and the presence of risk derived from the recommendations; as well as a strong impact of the authenticity of the message as the main mitigating factor of the perceived risk.Gonzalez-Mohino, M.; Cabeza-Ramirez, LJ. (2022). The effect on purchase intention of social media influencers recommendations. En 4th International Conference on Advanced Research Methods and Analytics (CARMA 2022). Editorial Universitat Politècnica de València. 81-89. https://doi.org/10.4995/CARMA2022.2022.15057818

Applying the information acceptance model to predict purchase intention in social media

E-WOM has become an essential marketing tool, as an online marketplace compete to dominate the online space. This paper assesses the relationship of e-WOM and its relationship towards purchase intention. The theoretical model based on the information acceptance model suggesting information (quality, credibility, usefulness, and adoption), needs of information and attitude towards information are the primary variables that influence purchase intention. This is a descriptive research; closed-ended questionnaires were distributed with 294 respondents with college students as the main demographic. The findings of this research show that the usefulness of information does play a significant influence toward purchase intention, but the attitude towards information does not significantly influence information usefulness. This study implies that some companies which compete in the online space should primarily focus on how useful their information is deemed by the consumers.

E-marketing, EWOM, and social media influencers' effects on Intention to purchase and custom-er’s happiness at Amman Stock Exchange

The goal of this study was to measure the main effects of e-marketing, e-WOM, and social media influencers on increasing the intention to purchase and enhancing customers’ happiness in the Amman stock exchange. 285 samples represented the research study samples which have been collected, analyzed, and used to discuss the research hypotheses. The research study gave results which showed that e-marketing, e-WOM, and social media influencers’ effects positively on increasing customers’ intention to buy and enhancing customers’ satisfaction and happiness. This research represented each main research variable through its main keys, this research represented e-marketing through internet usage benefits received, simple use with low cost, and behavior and action. The second main variable is the e-WOM, and it is represented in this research through: satisfaction, dissatisfaction and perceived novelty. The third main variable is the social media influencers and it’s represented by: expertise, trustworthiness, and attractiveness. The main output of this study is represented that using digital marketing channels, with knowing peoples’ opinion, and following social media influencers can give customers ability to decide which product have to buy in the way which they can get the maximum benefits. The novelty of this study lies in giving more details about the effects of e-marketing, e-WOM, and social media influencers which are still new fields, and it needs more research for discovering all dimensions. Also, this research is useful and innovative based on choosing the field of this study and it is the Amman stock exchange which can help people to know useful information about the nature of stock investment