Challenging the Installed Base: Deploying a Large Scale IS in a Global Organization

Economic theory and business strategists have pointed at the phenomenon of positive externalities and the related enabling and constraining aspects of an installed base. For instance, in the development of a standards strategy for technology products these externalities are of profound importance [11]. Likewise, deployment of large-scale IS creates interdependencies horizontally throughout the organization, and are constrained by a continuously evolving and socio-technical installed base of information, systems, artifacts, practices, and organizational structures. This paper draws from a case study of a global company and illuminates the role of an installed base in relation to the organizing visions in the deployment of a large-scale IS. The case illustrates that deployment of a large-scale IS in a global company is likely to be more similar to the development of infrastructures than traditional IS development and ITstrategy planning

The issue of competence in transforming the Norwegian welfare sector: some implications for future e-government initiatives

In this paper we argue that e-government initiatives need to take the competence involved in producing high-quality services for citizens into account. We draw on insights from a Pilot project in a Norwegian municipal aiming at radically re-structuring the Norwegian welfare sector and show how the competence to provide high-quality services rely on the collective achievement of individuals’ knowing-in-practice when dealing with particular cases and situations. Furthermore, we show how competence in terms of ‘processes of knowing’ is intrinsically related to organization structure and existing information systems (IS). Transforming the Norwegian Welfare Sector then, involves transforming a socio-technical network of heterogeneous elements, where existing processes of knowing plays an important role. Based on this, we then discuss some implications for implementing e-government in local municipals, and in particular e-government initiatives that aim at introducing all-embracing integrated IT-solutions across organizational and geographical borders. The paper concludes by sketching some implications for future research on e-government

Ecologies of e-Infrastructures

We present and discuss a historical reconstruction of the development of a Microsoft SharePoint eInfrastructure in NorthOil (2003 – 2008). The eInfrastructure was to support strategically emphasized work processes and open up a richer context of decision-making around production optimization. Specifically, the new eInfrastructure was to make it more convenient to trace decisions historically and across disciplinary and geographical boundaries – a need driven in part by post-Enron requirements for more elaborate and systematic reporting to the stock exchange. The Microsoft-based SharePoint eInfrastructure was intended to “seamlessly” integrate the many different and distinct information systems holding relevant information on production optimization. A principal aim of our study is to analyze how, why, and who resisted this largely top-down eInfrastructure initiative. We analyze how local practices rely heavily on specialized, niche information systems that are patched together as an ongoing performance to achieve commensurability. These local practices, however, are not immune to change. We discuss the indications of a transformative amalgam of (elements of) the new eInfrastructure and (elements of) the existing, local practices

Management of anaphylaxis due to COVID-19 vaccines in the elderly

Older adults, especially men and/or those with diabetes, hypertension, and/or obesity, are prone to severe COVID-19. In some countries, older adults, particularly those residing in nursing homes, have been prioritized to receive COVID-19 vaccines due to high risk of death. In very rare instances, the COVID-19 vaccines can induce anaphylaxis, and the management of anaphylaxis in older people should be considered carefully. An ARIA-EAACI-EuGMS (Allergic Rhinitis and its Impact on Asthma, European Academy of Allergy and Clinical Immunology, and European Geriatric Medicine Society) Working Group has proposed some recommendations for older adults receiving the COVID-19 vaccines. Anaphylaxis to COVID-19 vaccines is extremely rare (from 1 per 100,000 to 5 per million injections). Symptoms are similar in younger and older adults but they tend to be more severe in the older patients. Adrenaline is the mainstay treatment and should be readily available. A flowchart is proposed to manage anaphylaxis in the older patients.Peer reviewe

Exploring the Tensions Between Management of Architectural Debt and Digital Innovation: The Case of a Financial Organization

In recent years, Information System (IS) scholars have increasingly explored the malleability and re-combinability of digital artifacts that facilitate innovation and change. In this paper, we focus on how architectural debt thwarts evolvability of complex IT architectures and systems founded on them. We conduct a case study in a major Scandinavian financial institution and explore their how they managed architectural debt during fast paced service innovation. Our analysis suggests that the firm’s capability to innovate depended on software developer’s ability to work across multiple syntactic, semantic, and pragmatic knowledge boundaries whilst addressing architectural debt. The paper offers two contributions. First, we add to the nascent body of socio-technical research on technical debt by illustrating how architectural debt cuts across multiple developer teams and architecture layers making it hard to identify and resolve. Second, we expand studies of digital innovation by identifying two interconnected tensions faced when innovators have to evolve complex IT architectures that lay the foundation for artefact malleability. We tie how the tensions are addressed to the firm’s capability to manage architectural debt