Hospitableness e Servicescape na hospitalidade no contexto do varejo na cidade de São Paulo

Objective of the study: To investigate the hospitable characteristics and servicescape present in the act of social host-client interaction promoted inside retail establishments, in the city of São Paulo.Methodology/Approach: Methodologically, it is a quantitative research, with data collection instrument the survey technique, through a questionnaire developed in Google Forms. Data analysis was performed using the SMARTPLS 3 software, a model of the structural equation that explains the relationships between multiple variables, examining the equations capable of describing the relationships between the constructos servicescape, hospitableness, hospitality.Originality/Relevance: The competitive challenges faced by hosts of commercial establishments in the search for better results made hospitality perceived as an aspect of differentiation of the product / service provided.Main results: The results suggest that the perception of hospitality is statistically confirmed in all cases, especially hospitableness. They allow us to consider that there is a relationship between the characteristics of the physical environment and the hospitable ones in establishments such as accommodation, restaurants and retail stores in the City of São Paulo.Theoretical/Methodological Contributions: This study adds to the emerging literature on hospitality practices in the retail sector, in particular, retail services.Objetivo del estudio: Investigar las características hospitalarias y el paisaje de servicios presentes en el acto de interacción social anfitrión-cliente promovido dentro de los establecimientos comerciales, en la ciudad de São Paulo.Metodología/Enfoque: Metodológicamente es una investigación cuantitativa, utilizando la técnica de la encuesta como instrumento de recolección de datos, a través de un cuestionario desarrollado en Google Forms. El análisis de datos se realizó utilizando el software SMARTPLS 3, para modelar la ecuación estructural que explica las relaciones entre múltiples variables, examinando las ecuaciones capaces de describir las relaciones entre el paisaje de servicios, la hospitalidad, los constructos de la hospitalidadeOriginalidad/Relevancia: Los desafíos competitivos que enfrentan los anfitriones de establecimientos comerciales en la búsqueda de mejores resultados hicieron que la hospitalidad se percibiera como un aspecto diferenciador del producto / servicio brindado.Principales resultados: Los resultados sugieren que la percepción de la hospitalidad se confirma estadísticamente en todos los casos, especialmente la hospitalidad. Nos permiten considerar que existe una relación entre las características del ambiente físico y las hospitalarias en establecimientos como alojamiento, restaurantes y tiendas minoristas en la Ciudad de São Paulo.Contribuciones teóricas / metodológicas: este estudio se suma a la literatura emergente sobre prácticas de hotelería en el sector minorista, en particular, en el comercio minorista de servicios.Objetivo do estudo: Investigar as características hospitaleiras e o servicescape presentes no ato da interação social anfitrião-cliente promovidas no interior dos estabelecimentos do varejo, na cidade de São Paulo.Metodologia/Abordagem: Metodologicamente, é uma pesquisa quantitativa, tendo como instrumento de coleta de dados a técnica survey, por meio de questionário desenvolvido no Google Forms. A análise dos dados foi realizada a partir do software SMARTPLS 3, para modelagem da equação estrutural que explica as relações entre múltiplas variáveis, examinando as equações capazes de descreverem as relações entre os constructos servicescape, hospitableness, hospitalidade.Originalidade/Relevância: Os desafios competitivos enfrentados pelos anfitriões dos estabelecimentos comerciais, na busca por melhores resultados, fizeram com que a hospitalidade fosse percebida como um aspecto de diferenciação do produto/serviço prestado.Principais resultados: Os resultados sugerem que a percepção de hospitalidade se confirma estatisticamente em todas as hipóteses, especialmente hospitableness. Permitem considerar que há relação entre as características do ambiente físico e as hospitaleiras em estabelecimentos como acomodação, restaurantes e lojas de varejo na Cidade de São Paulo.Contribuições teóricas/Metodológicas: Este estudo adiciona à literatura emergente sobre práticas de hospitalidade no setor de varejo, em particular, no varejo de serviços

Centrality dependence of the charged-particle multiplicity density at mid-rapidity in Pb-Pb collisions at sNN\sqrt{s_{NN}} = 2.76 TeV

The centrality dependence of the charged-particle multiplicity density at mid-rapidity in Pb-Pb collisions at $\sqrt{s_{NN}}$ = 2.76 TeV is presented. The charged-particle density normalized per participating nucleon pair increases by about a factor 2 from peripheral (70-80%) to central (0-5%) collisions. The centrality dependence is found to be similar to that observed at lower collision energies. The data are compared with models based on different mechanisms for particle production in nuclear collisions.The centrality dependence of the charged-particle multiplicity density at mid-rapidity in Pb-Pb collisions at $\sqrt{s_{\rm NN}}$ = 2.76 TeV is presented. The charged-particle density normalized per participating nucleon pair increases by about a factor 2 from peripheral (70-80%) to central (0-5%) collisions. The centrality dependence is found to be similar to that observed at lower collision energies. The data are compared with models based on different mechanisms for particle production in nuclear collisions

Underlying Event measurements in pp collisions at root s=0.9 and 7 TeV with the ALICE experiment at the LHC

Fundação de Amparo à Pesquisa do Estado de São Paulo (FAPESP)Conselho Nacional de Desenvolvimento Científico e Tecnológico (CNPq)We present measurements of Underlying Event observables in pp collisions at root s = 0 : 9 and 7 TeV. The analysis is performed as a function of the highest charged-particle transverse momentum p(T),L-T in the event. Different regions are defined with respect to the azimuthal direction of the leading (highest transverse momentum) track: Toward, Transverse and Away. The Toward and Away regions collect the fragmentation products of the hardest partonic interaction. The Transverse region is expected to be most sensitive to the Underlying Event activity. The study is performed with charged particles above three different p(T) thresholds: 0.15, 0.5 and 1.0 GeV/c. In the Transverse region we observe an increase in the multiplicity of a factor 2-3 between the lower and higher collision energies, depending on the track p(T) threshold considered. Data are compared to PYTHIA 6.4, PYTHIA 8.1 and PHOJET. On average, all models considered underestimate the multiplicity and summed p(T) in the Transverse region by about 10-30%.7Calouste Gulbenkian Foundation from LisbonSwiss Fonds Kidagan, ArmeniaConselho Nacional de Desenvolvimento Científico e Tecnológico (CNPq)Financiadora de Estudos e Projetos (FINEP)Fundação de Amparo à Pesquisa do Estado de São Paulo (FAPESP)National Natural Science Foundation of China (NSFC)Chinese Ministry of Education (CMOE)Ministry of Science and Technology of China (MSTC)Ministry of Education and Youth of the Czech RepublicDanish Natural Science Research CouncilCarlsberg FoundationDanish National Research FoundationEuropean Research Council under European CommunityHelsinki Institute of PhysicsAcademy of FinlandFrench CNRS-IN2P3Region Pays de LoireRegion AlsaceRegion AuvergneCEA, FranceGerman BMBFHelmholtz AssociationGeneral Secretariat for Research and Technology, Ministry of Development, GreeceHungarian OTKANational Office for Research and Technology (NKTH)Department of Atomic EnergyDepartment of Science and Technology of the Government of IndiaIstituto Nazionale di Fisica Nucleare (INFN) of ItalyMEXT, JapanJoint Institute for Nuclear Research, DubnaNational Research Foundation of Korea (NRF)CONACYTDGAPA, MexicoALFA-ECHELEN Program (High-Energy physics Latin-American-European Network)Stichting voor Fundamenteel Onderzoek der Materie (FOM)Nederlandse Organisatie voor Wetenschappelijk Onderzoek (NWO), NetherlandsResearch Council of Norway (NFR)Polish Ministry of Science and Higher EducationNational Authority for Scientific Research - NASR (Autoritatea Nationala pentru Cercetare Stiintifica - ANCS)Federal Agency of Science of the Ministry of Education and Science of Russian FederationInternational Science and Technology Center, Russian Academy of SciencesRussian Federal Agency of Atomic EnergyRussian Federal Agency for Science and InnovationsCERN-INTASMinistry of Education of SlovakiaDepartment of Science and Technology, South AfricaCIEMATEELAMinisterio de Educacion y Ciencia of SpainXunta de Galicia (Conselleria de Educacion)CEADENCubaenergia, CubaIAEA (International Atomic Energy Agency)Swedish Reseach Council (VR)Knut & Alice Wallenberg Foundation (KAW)Ukraine Ministry of Education and ScienceUnited Kingdom Science and Technology Facilities Council (STFC)The United States Department of EnergyUnited States National Science FoundationState of TexasState of OhioFundação de Amparo à Pesquisa do Estado de São Paulo (FAPESP)Conselho Nacional de Desenvolvimento Científico e Tecnológico (CNPq

Underlying Event measurements in pp collisions at s=0.9 \sqrt {s} = 0.9 and 7 TeV with the ALICE experiment at the LHC

We present measurements of Underlying Event observables in pp collisions at s√=0.9 and 7TeV. The analysis is performed as a function of the highest charged-particle transverse momentum p T,LT in the event. Different regions are defined with respect to the azimuthal direction of the leading (highest transverse momentum) track: Toward, Transverse and Away. The Toward and Away regions collect the fragmentation products of the hardest partonic interaction. The Transverse region is expected to be most sensitive to the Underlying Event activity. The study is performed with charged particles above three different p T thresholds: 0.15, 0.5 and 1.0 GeV/c. In the Transverse region we observe an increase in the multiplicity of a factor 2–3 between the lower and higher collision energies, depending on the track p T threshold considered. Data are compared to Pythia 6.4, Pythia 8.1 and Phojet. On average, all models considered underestimate the multiplicity and summed p T in the Transverse region by about 10–30%

Measurement of the Cross Section for Electromagnetic Dissociation with Neutron Emission in Pb-Pb Collisions at √sNN = 2.76 TeV

The first measurement of neutron emission in electromagnetic dissociation of 208Pb nuclei at the LHC is presented. The measurement is performed using the neutron Zero Degree Calorimeters of the ALICE experiment, which detect neutral particles close to beam rapidity. The measured cross sections of single and mutual electromagnetic dissociation of Pb nuclei at √sNN = 2.76 TeV with neutron emission are σ_single EMD = 187.2±0.2 (stat.) +13.8−12.0 (syst.) b and σ_mutual EMD = 6.2 ± 0.1 (stat.) ±0.4 (syst.) b respectively. The experimental results are compared to the predictions from a relativistic electromagnetic dissociation model.The first measurement of neutron emission in electromagnetic dissociation of $^{208}$Pb nuclei at the LHC is presented. The measurement is performed using the neutron Zero Degree Calorimeters of the ALICE experiment, which detect neutral particles close to beam rapidity. The measured cross sections of single and mutual electromagnetic dissociation of Pb nuclei at $\sqrt{s_{\rm NN}}$ = 2.76 TeV with neutron emission are $\sigma_{\rm single\ EMD} = 187.4\pm0.2$ (stat.) $^{+13.2} _{-11.2}$ (syst.) b and $\sigma_{\rm mutual\ EMD} = 5.7\pm0.1$ (stat.) $\pm$0.4 (syst.) b, respectively. The experimental results are compared to the predictions from a relativistic electromagnetic dissociation model

Measurement of charm production at central rapidity in proton-proton collisions at s\sqrt{s} = 2.76 TeV

The pt-differential production cross sections of the prompt (B feed-down subtracted) charmed mesons D0, D+, and D*+ in the rapidity range |y| K- pi+, D+ -> K- pi+ pi+, D*+ -> D0 pi+, and their charge conjugates, and was performed on a L_int = 1.1 nb^-1 event sample collected in 2011 with a minimum-bias trigger. The total charm production cross section at sqrt(s)= 2.76 TeV and at 7 TeV was evaluated by extrapolating to the full phase space the pt-differential production cross sections at sqrt(s) = 2.76 TeV and our previous measurements at sqrt(s) = 7 TeV. The results were compared to existing measurements and to perturbative-QCD calculations. The fraction of c dbar D mesons produced in a vector state was also determined.The $p_{\rm T}$-differential production cross sections of the prompt (B feed-down subtracted) charmed mesons D$^0$, D$^+$, and D$^{*+}$ in the rapidity range $|y|<0.5$, and for transverse momentum $1< p_{\rm T} <12$ GeV/$c$, were measured in proton-proton collisions at $\sqrt{s} = 2.76$ TeV with the ALICE detector at the Large Hadron Collider. The analysis exploited the hadronic decays D$^0 \rightarrow$K$\pi$, D$^+ \rightarrow$K$\pi\pi$, D$^{*+} \rightarrow$D$^0\pi$, and their charge conjugates, and was performed on a $L_{\rm int} = 1.1$ nb$^{-1}$ event sample collected in 2011 with a minimum-bias trigger. The total charm production cross section at $\sqrt{s} = 2.76$ TeV and at 7 TeV was evaluated by extrapolating to the full phase space the $p_{\rm T}$-differential production cross sections at $\sqrt{s} = 2.76$ TeV and our previous measurements at $\sqrt{s} = 7$ TeV. The results were compared to existing measurements and to perturbative-QCD calculations. The fraction of cdbar D mesons produced in a vector state was also determined