Modern Social Life and Mental Health

Indian society today is a society in transition. The age-old misconception that the Indian economy is predominantly rural is now eroding. It is true that one's village culture, community, caste, and familial ties still majorly impact the average Indian's way of life. However, due to both the ‘push' and ‘pull' forces of migration, the former, over time, have become more and more amalgamated with urbane and metropolitan influences stemming from, among others, the mass proliferation of white-collar jobs and the explosion of social media platforms. This hybridization of schemas often causes cognitive dissonance for a said individual in multiple facets of his/her personal and/or professional life. Since industry and service sector jobs are majorly concentrated in urban areas of the country, this individual now has an entirely new set of psycho-social adjustment problems to deal with. Another reason for why the work-life of India is drastically different from that of other countries is that organizations in India, at least the well-established ones, often have two to three generations working simultaneously, which combined with the rapidly growing average life-expectancy; thanks to cheap quality public health-care, which is estimated to increase to four to five generations shortly. The major problem to be expected by the future, and even to an extent, current HR managers is that multiple generations profess dramatically different superegos and/or value systems. DOI: 10.5281/zenodo.387396

Modern Social Life and Mental Health

Indian society today is a society in transition. The age-old misconception that the Indian economy is predominantly rural is now eroding. It is true that one’s village culture, community, caste, and familial ties still majorly impact the average Indian’s way of life. However, due to both the ‘push’ and ‘pull’ forces of migration, the former, over time, have become more and more amalgamated with urbane and metropolitan influences stemming from, among others, the mass proliferation of white-collar jobs and the explosion of social media platforms. This hybridization of schemas often causes cognitive dissonance for a said individual in multiple facets of his/her personal and/or professional life. Since industry and service sector jobs are majorly concentrated in urban areas of the country, this individual now has an entirely new set of psycho-social adjustment problems to deal with. Another reason for why the work-life of India is drastically different from that of other countries is that organizations in India, at least the well-established ones, often have two to three generations working simultaneously, which combined with the rapidly growing average life-expectancy; thanks to cheap quality public health-care, which is estimated to increase to four to five generations shortly. The major problem to be expected by the future, and even to an extent, current HR managers is that multiple generations profess dramatically different superegos and/or value systems. DOI: 10.5281/zenodo.387396

Effects of customer incivility on frontline employees and the moderating role of supervisor leadership style

Customer incivility toward frontline employees (FLEs) is a widespread phenomenon within tourism and hospitality industries, severely depleting the psychological resources of FLEs and delivered customer service. Drawing on the job demands-resources and conservation of resources frameworks, the current research compares the effects of the two most common forms of customer incivility on FLEs’ psychological responses and behavioral intentions (study 1). Moreover, this work explores the degree to which supervisor leadership style can mitigate the depleting effects of these two forms of customer incivility on FLEs (study 2). Findings demonstrate that FLEs’ responses to customer incivility episodes remain contingent upon supervisor’s leadership style and acknowledge that an empowering (vs. laissez-faire) leadership style can better mitigate the depleting effects of both customer incivility forms on FLEs’ role stress, rumination, retaliation and withdrawal intentions. The implications of these findings for tourism and hospitality theory and practicing managers are discussed

Alienation, Insecurity, and Job Satisfaction

This study was carried out to explore the possible influences of occupational levels, alienation, and security on job satisfaction of blue-collar workers. The sample consisted of 100 supervisors and 100 rank-and-file workers. The measuring tools were the S-D Employees' Inventory, the Alienation Scale, and the Security-Insecurity Inventory. A 2x2x2 factorial design was used. Analysis of variance was applied. Significant F ratios were obtained for occupational level, alienation, security-insecurity, and for interaction between occupational level and alienation. </jats:p

Executive Health: An Oft-Neglected Aspect of HRD

Today's executive is constantly subjected to mental tensions, anxiety, depression and frustration. In other words, stress is an essen tial accompaniment of executive performance. Increasingly, it is being realized that concern for executive health is vital for organizational well-being. In this article, D M Pestonjee and Nina Muncherji describe various types of diseases executives are prone to and suggest how HRD interventions can help in promoting the overall health of the executive. </jats:p