Determining Digital Transformation Success Factors

To understand what organizations do which brings about successful digital transformation (DX), a review of representative literature was performed. From a total of 89 articles, 16 single-case articles which sufficiently documented end-to-end DX success stories of 10 exemplar organizations we selected. Within case content analysis and asking the questions analytical procedure were employed to code each exemplar case, where a total of 174 attributes were found. Making the comparisons procedure was employed to build thematic higher-level categories by grouping similar attributes. Cross case content analysis was employed to determine presence strength of attributes in the category groupings. A list of 7 success factors and 23 subfactors emerged from the thematic groupings. These success factors constitute the initial steps towards building a DX framework which organizations seeking to embark on successful digital transformation journeys can adopt

Conceptualizing Digital Transformation in Business Organizations: A Systematic Review of Literature

Digital Transformation has gained great research interest in both academia and practice. While existing literature demonstrates new levels of research interest in the area and how business leaders have engaged in digital transformation journeys, there is evidence of a lack of common understanding of this concept. Both research and practice do not have unified views of the fundamental concepts of digital transformation. To this regard, we demonstrate how a systematic literature review was carried out to conceptualize this phenomenon. Using a concept centric matrix, we discuss the current state of the art literature of the concept by describing it in terms of what it is, the characteristics, drivers, impacts and transformed areas. Inconsistencies in the definition and other factors are identified. Towards a more comprehensible approach to understanding this phenomenon, we argue for the reconciliation of the literature and propose a new general and inclusive digital transformation definition. Avenues for further research on digital transformation of business organizations are also shared

Estimating firm digitalization

The digital transformation of firms plays an increasingly important role in the economy and society. However, limited access to data on firm-level digital intensity is an impediment to advancement of multiple research projects concerned with firm digitalization. To alleviate this challenge, this paper proposes a method for estimating firm-level digital intensity based on other more readily available firm-level data and reference data on digitalization, which is available on sector-level. The proposed method utilizes firm-level revenue breakdown by sector to estimate sector revenue-weighted digital intensity scores, which lead to classification of firms into low, medium and high digital intensity groups. The output from the proposed method can be directly used in research concerned with firm digitalization and investigating this multifaceted phenomenon. Results from the application of the proposed method to an illustrative sample of large US and non-US firms (2000 observations in total) indicate that firm-level digital intensity can be efficiently estimated for large samples using data commonly available to researchers. The key differences between the proposed method and alternative methods are: • Recognition of the fact that firms might participate in more than one sector or industry, which partially explains within-sector heterogeneity in firm-level digital intensity. We found that 67.8% of large US firms and 78.6% of large non-US firms were engaged in more than one industry. • Use of reference sector-level digital intensity scores, which allows for rapid update, application across geographies and time, as well as parallel calculation of multiple digital intensity scores for each reference data. Furthermore, use of reference data enables supplementation of firm-level data on digitalization. • Replicability of the method and reproducibility of the results through inclusion of the source code and availability of data through research and commercial databases.Peer reviewe

A Digital Society for All : A complicated endeavour

This paper explores digital participation for citizens in rural areas and presents the views from people that in some way are working with digital transformation. It build on data gathered during a workshop, together with an interview with an employee working with digital support to citizens. We apply a critical approach, arguing that if the digital society should embrace all, there are efforts needed. Our informants’ witness of many shortcomings and challenges for digital participation for all to come true, but also provide ideas and ways forward.ISBN för värdpublikation: 978-1-4503-7579-5Digib