Effects of communication on turnover intention: A case of hotel employees in Malaysia

This study was an application of a communication measurement tool, Communication Satisfaction Questionnaire (CSQ), to hotel employees in Malaysia. The aim of this study was to assess the effect of the CSQ factors on overall communication satisfaction. The direct relationship between overall communication satisfaction and turnover intention was examined. Survey data were gathered from operational employees of non-supervisory positions at four-star and five-star hotels in Malaysia. Eight hotels agreed to allow their employees to participate. A total of 214 useable questionnaires were used in statistical analyses. The results indicated that the hypothesized linkage between each of the CSQ factor and overall communication as well as that between overall communication satisfaction and turnover intention was significantly supported. Limitations of this study are addressed and recommendations for future research are suggested

Penyelidik UPM buat pembentangan pada forum fakulti UC di Filipina

FILIPINA, 24 Julai – Seramai 66 ahli fakulti dari lapan universiti “Southeast Asian University Consortium for Graduate Education in Agriculture and Natural Resources (UC)” berkumpul di ibu pejabat SEARCA bagi Forum Fakulti UC yang pertama, di sini

Incidence and risk factors of phlebitis among adult patient s with peripheral intravenous catheter

The insertion of peripheral intravenous catheter (PIVC) is essential among hospitalized patients for treatment purposes. However, this procedure usually fails before the end of therapy due to many complications. Phlebitis is one of the common complication occurred. Therefore, this study was conducted to determine the incidence rate of phlebitis among patients with PIVC and identify the associated risk factors contributed to phlebitis. Methods: This study used observational study design which was conducted in one of the hospitals located in East Coast Malaysia (Kuantan, Pahang). There were 161 data collected among patients who had PIVC in medical, gynecology and orthopedic wards from September 2016 until December 2016. The incidence of phlebitis on patients were evaluated using modified Visual Infusion Phlebitis (VIP) score checklist adopted from Royal College of Nursing in 2010. Other information regarding PIVC also being collected through assessment of patients. The data were analyzed using descriptive statistics and Chi square test. Results: The incidence of phlebitis, was found out to be 32.3% (n=52). The associated factors that contributed to the incidence of phlebitis in this study were presence of chronic diseases. Conclusions: Overall, phlebitis was the most frequent reason for PIVC removal and complication in this study. This high incidence from the result indicated a worrying outcome, as it was greater than the percentage recommended by Infusion Nursing Society. This study demonstrated that patients with chronic diseases were most likely to develop phlebitis

Incidence and risk factors of phlebitis among adult patients with peripheral intravenous catheter (PIVC)

Background of study: The insertion of peripheral intravenous catheter (PIVC) is essential among hospitalized patients for treatment purposes. However, this procedure usually fails before the end of therapy due to many complications. Phlebitis is one of the common complication occurred. Therefore, this study was conducted to determine the incidence rate of phlebitis among patients with PIVC and identify the associated risk factors contributed to phlebitis. Methods: This study used observational study design which was conducted in one of the hospitals located in East Coast Malaysia (Kuantan, Pahang). There were 161 data collected among patients who had PIVC in medical, gynecology and orthopedic wards from September 2016 until December 2016. The incidence of phlebitis on patients were evaluated using modified Visual Infusion Phlebitis (VIP) score checklist adopted from Royal College of Nursing in 2010. Other information regarding PIVC also being collected through assessment of patients. The data were analyzed using descriptive statistics and Chi square test. Results: The incidence of phlebitis, was found out to be 32.3% (n=52). The associated factors that contributed to the incidence of phlebitis in this study were presence of chronic diseases. Conclusions: Overall, phlebitis was the most frequent reason for PIVC removal and complication in this study. This high incidence from the result indicated a worrying outcome, as it was greater than the percentage recommended by Infusion Nursing Society. This study demonstrated that patients with chronic diseases were most likely to develop phlebitis

Keperluan Dokumentasi Penyusuan Anak Susuan dalam kalangan Masyarakat di Malaysia

Realiti yang berlaku pada hari ini berkaitan dengan keperluan pengurusan dokumentasi penyusuan anak susuan sangat diperlukan ekoran berlakunya pengambilan ibu susuan yang melibatkan jarak yang jauh serta faktor inovasi dalam sains dan teknologi. Penyusuan yang berlaku secara tidak langsung menyebabkan bayi dan ibu susuan saling tidak mengenali antara satu sama lain bahkan boleh juga terjadi ibu bapa bayi tersebut tidak mengenali ibu susuan anak mereka. Hal ini demikian kerana, perhubungan antara ibu susuan dan keluarga bayi hanya berlaku di alam maya, dan susu ibu hanya dipos mengikut permintaan keluarga bayi yang memerlukan susu ibu sehingga tercetusnya hubungan nasab iaitu anak susuannya. Proses pengumpulan data dilakukan melalui kaedah perpustakaan dan kaedah temu bual. Hasil pengumpulan data kajian, menunjukkan keadaan ini semakin membimbangkan apabila masyarakat yang mengamalkan budaya penyusuan anak susuan tidak mengambil tahu impak penyusuan terhadap anak susuan. Kajian ini adalah untuk mendidik dan memberikan kesedaran kepada masyarakat berkenaan dengan kepentingan dalam mengendalikan pengurusan dokumentasi penyusuan anak susuan. Pendokumentasian ini akan menjadi bukti penyusuan anak susuan dalam usaha menjaga nasab susuan selaras dengan perubahan sosial yang berlaku. Tidak adanya pengurusan dokumentasi penyusuan yang mensabitkan mahram susuan akan membawa kepada perkahwinan sesama mahram. Hasil kajian ini, menunjukkan terdapatnya keperluan dan perhatian dari pihak berkuasa dalam usaha untuk mendokumentasikan penyusuan anak susuan ini secara rasmi. Selain itu, kajian ini secara tidak langsung dapat mendidik masyarakat supaya cakna dalam mengendalikan dokumentasi penyusuan anak susuan

Kesan radiasi pencawang pengagihan

Kemajuan teknologi membuatkan kehidupan kita semakin baik dan pantas dalam melakukan tugasan harian. Bebanan kerja juga dapat dikurangkan dengan wujudnya pelbagai teknologi yang mampu menggantikan tenaga manusia dalam melakukan pekerjaan harian. Kecanggihan peralatan elektrik ini memerlukan sistem pengagihan elektrik yang cekap dan berkesan menyebabkan jumlah pencawang pengagihan elektrik berada disekeliling kita meningkat untuk penghantaran tenaga elektrik kepada pengguna. Namun tanpa kita sedar peralatan elektrik dan pencawang pengagihan elektrik disekeliling kita mampu mengeluarkan kesan radiasi terhadap kesihatan kita secara berpanjangan. Pihak bertanggungjawab perlu memikirkan cara yang terbaik bagi memberikan perlindungan yang terbaik kepada manusia sebagai pengguna untuk mengelakkan gangguan kepada masalah kesihatan

Halal management system in restaurant operation : Identifying the motivational factors / Nor Ellyna Razali...[et al.]

Malaysia is known as one of the top Islamic tourism destinations especially among Muslim Middle East tourists. Various services and halal food offered serve as the main attractions. Although foodservice companies today are growing abundantly, the number of Halal certified restaurants is still limited. Hence, the factors that motivates restaurant in obtaining halal certification and implementing halal management system in the foodservice industries need to be explored. Using a qualitative approach, 15 semi-structured interviews were carried out with halal executives, managers or supervisors from halal certified restaurants. The recorded interviews were transcribed, translated and coded for analysis using Atlas.ti version 7 to identify themes and patterns in the data. The finding of this research shows the customer demand, marketing benefits, external support and pressure, top management commitment and product safety and quality are the motivation factors in implementing halal certificate. This study provides a recent view and knowledge on motivation for implementing halal management system in restaurant industries

PENGENDALIAN DOKUMENTASI ANAK SUSUAN DALAM KALANGAN IBU SUSUAN [HANDLING OF BREASTFEEDING DOCUMENTATION AMONG BREASTFEEDING MOTHERS]

Breastfeeding mothers documentation is a mechanism that needs to be established today. Infants who are breastfed by other women in terms of breastfeeding mothers have the effect of Islamic law on issues of Fiqh and worship. Witnessing and confession are instruments introduced by the syariah for the purpose of proving breastfeeding. In this context, the issue of expressing breast milk and commercial sale of breast milk by certain parties are increasing. It is believed that the operation of this practice has not been formally monitored by the authorities. The objective of this study was to find out the practice of documentation of breastfeeding among nursing and breastfeeding mothers. This study uses the document analysis method of the Fiqh book to see the views of scholars in breastfeeding and interviews conducted with breastfeeding mothers and nursing mothers. Studies have found that there are various ways in documentation of breastfeeding mothers. Therefore, for breastfeeding documentation due to current breastfeeding practice, the management of milk-child documentation officially need to be implemented. Dokumentasi anak susuan merupakan mekanisma yang perlu diwujudkan pada masa kini. Bayi yang disusui oleh wanita lain dengan memenuhi syarat penyusuan memberi kesan hukum syarak dalam isu munakahat dan ibadat. Penyaksian dan pengakuan merupakan instrumen yang diperkenalkan syarak bagi tujuan pembuktian penyusuan anak susuan. Kontemporari ini, berlaku isu pengambilan susu ibu secara ekspres dan penjualan air susu ibu secara komersial oleh pihak tertentu semakin meningkat. Didapati pengendalian kepada amalan ini belum dipantau oleh pihak berkuasa secara rasmi. Objektif kajian ini adalah untuk mengetahui amalan dokumentasi penyusuan anak susuan dalam kalangan penjaga dan ibu susuan. Kajian ini menggunakan kaedah analisis dokumen terhadap kitab-kitab fiqh bagi melihat pandangan ulama terhadap penyusuan dan temubual telah dijalankan kepada ibu susuan serta penjaga anak susuan. Kajian mendapati berlaku kepelbagaian cara dokumentasi anak susuan. Justeru, bagi proses pendokumentasian anak susuan ekoran amalan pengambilan anak susuan yang berlaku pada masa kini, pengurusan dokumentasi anak susuan secara rasmi perlu dilaksanakan

Introducing a six sigma process control technique in a food production line: step-by-step guideline and critical elements of the implementation

In the era of digitalisation, the measurement, monitoring and controlling of quality processes is vital and considered the critical dimension in the Six Sigma application toward process excellence. Despite the importance of quality in the food processing, there is a dearth of systematic procedure of process control practices in this industry due to the lack of awareness and guidelines available. Therefore, the purpose of this study are to develop step-by-step guidelines to implement Statistical Process Control as one of the Six Sigma approaches for process control, determine the tools appropriate at each step of the implementation and identify the critical elements toward the success of its application in the food industry. The method used was the “action-research (AR)” approach since the researchers were actively involved in the briefing the SPC awareness and implementation. There are six steps of an implementation of an SPC pilot project, where along the implementation, specific tools are appropriate at each stage The SPC application in this paper provides insights into practical implementation experience in a food manufacturing operation, as well as lessons learned. Until now, most research addressed the case study of the application of SPC. However, this study critically develop a guideline of the implementation and determine the critical element of implementing SPC pilot project