14 research outputs found

    Cruise ship suppliers: A field study of the supplier relationship characteristics in a service supply chain

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    The article of record as published may be found at http://dx.doi.org/10.1016/j.tmp.2015.07.008Given the significance of the service industry, the role of global service supply chains is becoming an important new area of research. This paper examines the ways suppliers positively contribute to service quality in the cruise industry and defines the nature of the relationships between a major cruise line corporation and its suppliers. The data stems from a 4-year field study of a large cruise line corporation and twenty-one semi-structured interviews conducted on board and shore-side with senior management. Additionally logistics processes were observed and analyzed through an ethnographic lens. The characteristics of the relationship are described and hence enabling a better understanding of the service quality creation among suppliers. The results have implications for service and hospitality supply chains in such settings as large resorts and humanitarian logistics

    Endarkening the mind: Roger Scruton and the power of law

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    The body has recently become the subject of much attention in radical academic circles. This article examines the work of a thinker, the conservative philosopher Roger Scruton, who has written extensively about the body, but whose work has been neglected in these debates. It seeks to elucidate conservative ideas about sexuality and morality and, more particularly, to outline the role that Scruton sees law playing in their constitution and regulation. For Scruton, law is crucial to the processes of 'endarkenment' whereby inner barriers such as shame and guilt are constructed. In helping to generate an 'objective' public realm, he argues that law is vital to the production of the practical knowledges or prejudices which provide meaning in the world and which hold particular cultures and societies together. In this context, the article contrasts Scruton's views on the disciplinary processes with those of Michel Foucault. It concludes an a materialist note by suggesting that there are strong economic reasons why conservatism, even of Scruton's unusually anathematic variety, might become increasingly influential in contemporary western capitalisms
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