The airtightness and air leakage characteristics of new UK holiday homes

It is estimated that in the UK, 200,000 residents live in park and holiday homes all year round, the majority of which are elderly and on low incomes. As these homes are often thermally inefficient and leaky, these residents are some of the most susceptible in society to fuel poverty. Despite this, there is a dearth of empirical data available on the in situ fabric performance of these homes. This paper presents the results obtained from undertaking a series of pressurisation tests and leakage identification on new build holiday homes. While the sample size reported is small, the results indicate almost a factor of two variation in the airtightness performance of the homes. In spite of this, all of the homes achieved an air permeability significantly lower than the default value incorporated within the industry standard Energy Efficiency Rating Calculator, suggesting that a much lower figure may be more appropriate. The results also suggest that the use of the air permeability metric within the Calculator potentially biases the performance of holiday homes due to their particular form factor, and that this bias could be mitigated against by adopting the air leakage metric within any future revisions to the Calculator

Non-discrimination clauses in the retail energy sector

The British Energy regulator will soon review a non-discrimination licence condition which it imposed to ensure that energy retailers charge the same mark-up in different regions. Many consumers are loyal to incumbent firms, necessitating heavy discounting by entrants to attract customers, which had led to regional price discrimination. Matching characteristics of the energy market to models of discrimination, we identify the necessary conditions for the licence condition to have a positive effect for consumers, and explore whether the policy has helped potentially „vulnerable? consumers. We conclude that the most likely effect of the licence condition is to reduce competition in the mainstream energy markets, and welcome the regulator?s latest review of the retail market

Performance reporting for consumers: issues for the Australian private hospital sector

A group of consumers of private hospital services and their carers collaborated with staff of a Melbourne private hospital and with industry representatives to develop a consumer-driven performance report on cardiac services. During the development process participating consumers identified situational and structural barriers to their right to be informed of costs, to choice and to quality care. Their growing appreciation of these barriers led them to a different perspective on performance reporting, which resulted in their redirecting the project. The consumer participants no longer wanted a performance report that provided comparative quantitative data. Instead they designed a report that outlined the structures, systems and processes the hospital had in place to address the quality and safety of services provided. In addition, consumer participants developed a decision support tool for consumers to use in navigating the private health care sector. The journey of these consumers in creating a consumer driven performance report for a private hospital service may assist those responsible for governance of Australia's health system in choosing appropriate strategies and mechanisms to enhance private hospital accountability. The situational and institutional industry barriers to choice, information and quality identified by these consumers need to be addressed before public performance reporting for private hospitals is introduced in Australia

Consumers' experiences and values in conventional and alternative medicine paradigms: a problem detection study (PDS)

Background: This study explored consumer perceptions of complementary and alternative medicine (CAM) and relationships with CAM and conventional medicine practitioners. A problem detection study (PDS) was used. The qualitative component to develop the questionnaire used a CAM consumer focus group to explore conventional and CAM paradigms in healthcare. 32 key issues, seven main themes, informed the questionnaire (the quantitative PDS component - 36 statements explored using five-point Likert scales.