44 research outputs found

    BPMN4V pour la modélisation de versions de processus intra- et inter-organisationnels

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    Nos travaux de recherche abordent la problĂ©matique de la modĂ©lisation des processus intra- et inter-organisationnels flexibles Ă  l’aide des versions. En effet, le concept de version est un concept appropriĂ© pour prendre en compte les changements que peuvent subir les schĂ©mas de processus. On peut ainsi dĂ©finir une nouvelle version de processus lorsque des modifications significatives doivent ĂȘtre apportĂ©es Ă  son schĂ©ma. DiffĂ©rentes contributions de l’état de l’art ont abordĂ© le versionnement des processus. Chacune de ces contributions a constituĂ© une avancĂ©e pour le versionnement des processus. Mais elles ont en commun de principalement considĂ©rer le versionnement de la perspective comportementale des processus, sans Ă©tudier les impacts du versionnement sur les perspectives organisationnelles et informationnelles, qui sont pourtant fondamentales dans la dĂ©finition des processus. De plus, il est Ă©galement nĂ©cessaire lorsqu’on aborde la problĂ©matique du versionnement des processus de considĂ©rer une autre perspective, la perspective contextuelle, qui permet de modĂ©liser les situations d’utilisation des versions. En outre, ces contributions ne s’appuient pas sur les standards existants et notamment sur BPMN (Business Process Model and Notation) qui est reconnu comme le standard pour la modĂ©lisation de schĂ©mas de processus. Enfin, ces contributions abordent uniquement la flexibilitĂ© des processus intra-organisationnels. Cette thĂšse a pour objectif de pallier ces deux faiblesses. Plus prĂ©cisĂ©ment, elle propose BPMN4V une extension du standard BPMN pour la modĂ©lisation de versions de processus tout en considĂ©rant les perspectives de modĂ©lisation des processus. Ainsi les contributions proposĂ©es sont les suivantes. En ce qui concerne la modĂ©lisation des versions des processus intra-organisationnels, nous avons introduit BPMN4V-PP (BPMN for Versions of Private Processes), qui est une extension de BPMN pour la modĂ©lisation de versions de processus intra-organisationnels, reprĂ©sentĂ©es en BPMN par des processus privĂ©s. Les aspects statiques et dynamiques du versionnement sont abordĂ©s. Puis nous avons Ă©tendu BPMN4V-PP pour modĂ©liser le contexte d’utilisation des processus. Cette notion de contexte est importante pour aider le concepteur (i) Ă  dĂ©finir pourquoi une version de processus a Ă©tĂ© modĂ©lisĂ©e et (ii) Ă  sĂ©lectionner la version qui convient Ă  une situation particuliĂšre. En ce qui concerne la modĂ©lisation des versions de processus inter-organisationnels, modĂ©lisĂ©es comme des collaborations ou des chorĂ©graphies en BPMN, nous avons dĂ©fini BPMN4V-CC (BPMN for Versions of Collaborations and Choreographies) qui Ă©tend BPMN pour la modĂ©lisation et la manipulation des versions de collaborations et de chorĂ©graphies. Nous avons aussi dĂ©fini six patrons d’adaptation qui sont des opĂ©rations de haut niveau facilitant la modification des schĂ©mas des versions de collaborations. Nous avons Ă©galement proposĂ© une dĂ©marche pour la gĂ©nĂ©ration automatique d’une version de chorĂ©graphie Ă  partir d’une version de collaboration. Nous avons finalement implantĂ© ces propositions dans un plug-in Eclipse, appelĂ© BPMN4V-Modeler, permettant d’assister les concepteurs lors de la modĂ©lisation des versions de processus selon les mĂ©ta-modĂšles BPMN4V-PP et BPMN4VCC. Nous avons Ă©valuĂ© nos contributions en mesurant notamment les performances de l’outil BPMN4V-Modeler.Our research deals with modeling flexible intra and inter-organizational processes using versions. Indeed, the notion of version has been recognized as a key notion to keep track of changes on process schemas. Thus it is possible to define a new process version for each significant modification of its schema. Several contributions addressing process flexibility using versions have been proposed in the literature. Each of these contributions provides solutions for process versioning. However, they mainly focus on the behavioral perspective of processes neglecting the informational and organizational perspectives, which are nevertheless important to have a comprehensive view of processes. Furthermore, the contextual perspective of processes must also be considered to characterize the situations in which versions of processes have to be used. Moreover, the proposed solutions are specific and have no chance to be used by process designers since they do not support standards for process modeling such as BPMN (Business Process Model and Notation). Finally, these contributions focus only on intra- organizational processes. This thesis aims at overcoming these two weaknesses, introducing BPMN4V, an extension of BPMN with versions to address intra and inter-organizational process flexibility. More precisely, the contributions of this thesis are the following. Regarding flexibility of intra-organizational processes, we have introduced BPMN4V-PP (BPMN for Versions of Private Processes) which is an extension of BPMN for modeling versions of intra-organizational processes, modeled in BPMN as private processes, considering both static and dynamic aspects of process versions. BPMN4V takes into account the three main perspectives of business processes, i.e., the behavioral perspective, the informational perspective and the organizational perspective. In order to consider the contextual perspective, we have also proposed another extension to BPMN allowing the definition of versions context. This perspective is fundamental to help process designers in featuring why a process version is defined and in selecting a particular process version according to a concrete situation. Regarding flexibility of inter-organizational processes, modeled as collaborations and choreographies in BPMN, this thesis has recommended BPMN4V-CC (BPMN for Versions of Collaborations and Choreographies) for modeling and handling versions of collaboration. Secondly, it has introduced six new adaptation patterns, which are high-level operations for collaborative process schema update. Then, it has defined a mapping approach for deducing version of choreography from version of collaboration. Finally, we have implemented our contributions in the BPMN4V-Modeler plug-in, which assists process designer in modeling versions of processes according to BPMN4V-PP and BPMN4V-CC. We have evaluated our contributions mainly measuring BPMN4V-Modeler performances

    BPMN4V pour la modélisation de versions de processus intra- et inter-organisationnels

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    Nos travaux de recherche abordent la problĂ©matique de la modĂ©lisation des processus intra- et inter-organisationnels flexibles Ă  l’aide des versions. En effet, le concept de version est un concept appropriĂ© pour prendre en compte les changements que peuvent subir les schĂ©mas de processus. On peut ainsi dĂ©finir une nouvelle version de processus lorsque des modifications significatives doivent ĂȘtre apportĂ©es Ă  son schĂ©ma. DiffĂ©rentes contributions de l’état de l’art ont abordĂ© le versionnement des processus. Chacune de ces contributions a constituĂ© une avancĂ©e pour le versionnement des processus. Mais elles ont en commun de principalement considĂ©rer le versionnement de la perspective comportementale des processus, sans Ă©tudier les impacts du versionnement sur les perspectives organisationnelles et informationnelles, qui sont pourtant fondamentales dans la dĂ©finition des processus. De plus, il est Ă©galement nĂ©cessaire lorsqu’on aborde la problĂ©matique du versionnement des processus de considĂ©rer une autre perspective, la perspective contextuelle, qui permet de modĂ©liser les situations d’utilisation des versions. En outre, ces contributions ne s’appuient pas sur les standards existants et notamment sur BPMN (Business Process Model and Notation) qui est reconnu comme le standard pour la modĂ©lisation de schĂ©mas de processus. Enfin, ces contributions abordent uniquement la flexibilitĂ© des processus intra-organisationnels. Cette thĂšse a pour objectif de pallier ces deux faiblesses. Plus prĂ©cisĂ©ment, elle propose BPMN4V une extension du standard BPMN pour la modĂ©lisation de versions de processus tout en considĂ©rant les perspectives de modĂ©lisation des processus. Ainsi les contributions proposĂ©es sont les suivantes. En ce qui concerne la modĂ©lisation des versions des processus intra-organisationnels, nous avons introduit BPMN4V-PP (BPMN for Versions of Private Processes), qui est une extension de BPMN pour la modĂ©lisation de versions de processus intra-organisationnels, reprĂ©sentĂ©es en BPMN par des processus privĂ©s. Les aspects statiques et dynamiques du versionnement sont abordĂ©s. Puis nous avons Ă©tendu BPMN4V-PP pour modĂ©liser le contexte d’utilisation des processus. Cette notion de contexte est importante pour aider le concepteur (i) Ă  dĂ©finir pourquoi une version de processus a Ă©tĂ© modĂ©lisĂ©e et (ii) Ă  sĂ©lectionner la version qui convient Ă  une situation particuliĂšre. En ce qui concerne la modĂ©lisation des versions de processus inter-organisationnels, modĂ©lisĂ©es comme des collaborations ou des chorĂ©graphies en BPMN, nous avons dĂ©fini BPMN4V-CC (BPMN for Versions of Collaborations and Choreographies) qui Ă©tend BPMN pour la modĂ©lisation et la manipulation des versions de collaborations et de chorĂ©graphies. Nous avons aussi dĂ©fini six patrons d’adaptation qui sont des opĂ©rations de haut niveau facilitant la modification des schĂ©mas des versions de collaborations. Nous avons Ă©galement proposĂ© une dĂ©marche pour la gĂ©nĂ©ration automatique d’une version de chorĂ©graphie Ă  partir d’une version de collaboration. Nous avons finalement implantĂ© ces propositions dans un plug-in Eclipse, appelĂ© BPMN4V-Modeler, permettant d’assister les concepteurs lors de la modĂ©lisation des versions de processus selon les mĂ©ta-modĂšles BPMN4V-PP et BPMN4VCC. Nous avons Ă©valuĂ© nos contributions en mesurant notamment les performances de l’outil BPMN4V-Modeler.Our research deals with modeling flexible intra and inter-organizational processes using versions. Indeed, the notion of version has been recognized as a key notion to keep track of changes on process schemas. Thus it is possible to define a new process version for each significant modification of its schema. Several contributions addressing process flexibility using versions have been proposed in the literature. Each of these contributions provides solutions for process versioning. However, they mainly focus on the behavioral perspective of processes neglecting the informational and organizational perspectives, which are nevertheless important to have a comprehensive view of processes. Furthermore, the contextual perspective of processes must also be considered to characterize the situations in which versions of processes have to be used. Moreover, the proposed solutions are specific and have no chance to be used by process designers since they do not support standards for process modeling such as BPMN (Business Process Model and Notation). Finally, these contributions focus only on intra- organizational processes. This thesis aims at overcoming these two weaknesses, introducing BPMN4V, an extension of BPMN with versions to address intra and inter-organizational process flexibility. More precisely, the contributions of this thesis are the following. Regarding flexibility of intra-organizational processes, we have introduced BPMN4V-PP (BPMN for Versions of Private Processes) which is an extension of BPMN for modeling versions of intra-organizational processes, modeled in BPMN as private processes, considering both static and dynamic aspects of process versions. BPMN4V takes into account the three main perspectives of business processes, i.e., the behavioral perspective, the informational perspective and the organizational perspective. In order to consider the contextual perspective, we have also proposed another extension to BPMN allowing the definition of versions context. This perspective is fundamental to help process designers in featuring why a process version is defined and in selecting a particular process version according to a concrete situation. Regarding flexibility of inter-organizational processes, modeled as collaborations and choreographies in BPMN, this thesis has recommended BPMN4V-CC (BPMN for Versions of Collaborations and Choreographies) for modeling and handling versions of collaboration. Secondly, it has introduced six new adaptation patterns, which are high-level operations for collaborative process schema update. Then, it has defined a mapping approach for deducing version of choreography from version of collaboration. Finally, we have implemented our contributions in the BPMN4V-Modeler plug-in, which assists process designer in modeling versions of processes according to BPMN4V-PP and BPMN4V-CC. We have evaluated our contributions mainly measuring BPMN4V-Modeler performances

    A Version-based Approach to Address Flexibility of BPMN Collaborations and Choreographies

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    Process flexibility is an important issue in the business process management area: it has mainly been investigated in the context of intra-organisational processes but it received little attention in the context of processes crossing the boundaries of companies. This paper addresses the issue of BPMN collaborations and choreographies flexibility, advocating a version-based approach. Indeed versions, which have been recognised as a powerful mechanism to face flexibility of internal processes of companies, are used to address flexibility of processes crossing the boundaries of companies, modelled as collaborations or choreographies in BPMN. Thus this paper extends BPMN collaborations using versions. It also introduces algorithms supporting the mapping from versions of collaborations into versions of choreographies. This paper mainly focuses on static aspects of collaboration and choreography versioning

    Perception of mental health and professional quality of life in Tunisian doctors during the COVID-19 pandemic: a descriptive cross-sectional study

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    Introduction: few research studies about mental health problems in medical staff during the first wave of the COVID-19 pandemic have been reported. The Aim of the study is to assess the prevalence of anxiety and insomnia, affecting the professional quality of life of physicians during COVID-19 pandemic. Methods: doctors answered an online questionnaire regarding their perception of insomnia, anxiety and professional quality of life during COVID-19 pandemic with psychological parameters including the Generalized Anxiety Disorder (GAD-7), Insomnia Severity Index (ISI) and Professional quality of life version 5 (ProQOL5). Results: anxiety was found in 64.8% of the participants. This disorder was respectively moderate and severe in 12.4% and 6.7% of cases. Insomnia was found in 51.4% of respondents, 29.5% of whom worked in the COVID circuit (p=0.17). Insomnia was assessed as mild, moderate and severe in respectively 38.1%, 11.4% and 1.9% of cases. Compassion satisfaction was moderate in 72.4 of cases and high in 24.8% of cases. The entire population with low CS belonged to the 20-29 age group (p=0.019). Compassion satisfaction was statistically higher in married people (32.7%) (p=0.004). This entity varied significantly with occupational grade (p=0.003), seniority in grade (p=0.011) and working in the private health sector (p=0.046). Burnout was moderate in 73.3% and low in 26.7% of cases. Burnout was significantly higher among single people (p=0.03) and statistically altered in the staff working in the COVID unit (p=0.028). Secondary traumatic disorder was above moderate in 69.6%. Conclusion: a high prevalence of psychological symptoms was found among doctors during COVID-19. Medical health workers are in need of health protection and adequate working conditions

    Species distribution, antibiotic resistance and virulence traits in canine and feline enterococci in Tunisia

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    In order to investigate the possible role of dogs and cats in the carriage and potential dissemination of resistant enterococci, seventy faecal samples from dogs and cats were tested for enterococci. Fifty-eight enterococci were recovered. Isolates were identified as Enterococcus faecium (n = 31) and E. faecalis (n = 14) E. durans (n = 6), E. casseliflavus (n = 2), E. hirae and E. gallinarum (2 isolates each). Enterococcal isolates showed resistance to ciprofloxacin (n = 35), erythromycin (n = 31), tetracycline (n = 25), kanamycin (n = 15), streptomycin (n = 13), pristinamycin (n = 11), gentamicin (n = 10), chloramphenicol (n = 8), and linezolid (n = 6). The gene erm(B) was detected in 22 out of 31 erythromycin-resistant enterococci. All tetracycline-resistant enterococci carried tet(M) and/or tet(L) genes. The gene aac(6â€Č)-Ie-aph(2″)-Ia was identified in five of high-level gentamicin-resistant isolates, the genes aph(3â€Č)-IIIa and/or aac(6â€Č)-Ie-aph(2″)-Ia in eleven high-level kanamycin-resistant isolates and the gene ant(6)-Ia in eleven high-level streptomycin-resistant isolates. Only one strain harboured cat(A) gene, and five strains contained vat(E) or vat(D) genes. Virulence genes gel(E) (21 strains), esp (11 strains) and cylA/cylB (5 strains) were detected. High genetic diversity was demonstrated among E. faecium isolates by pulsed-field gel electrophoresis (PFGE). Dogs and cats can be carriers of antibiotic-resistant enterococci in their faeces that could shed into the household environment

    The evolving SARS-CoV-2 epidemic in Africa: Insights from rapidly expanding genomic surveillance

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    INTRODUCTION Investment in Africa over the past year with regard to severe acute respiratory syndrome coronavirus 2 (SARS-CoV-2) sequencing has led to a massive increase in the number of sequences, which, to date, exceeds 100,000 sequences generated to track the pandemic on the continent. These sequences have profoundly affected how public health officials in Africa have navigated the COVID-19 pandemic. RATIONALE We demonstrate how the first 100,000 SARS-CoV-2 sequences from Africa have helped monitor the epidemic on the continent, how genomic surveillance expanded over the course of the pandemic, and how we adapted our sequencing methods to deal with an evolving virus. Finally, we also examine how viral lineages have spread across the continent in a phylogeographic framework to gain insights into the underlying temporal and spatial transmission dynamics for several variants of concern (VOCs). RESULTS Our results indicate that the number of countries in Africa that can sequence the virus within their own borders is growing and that this is coupled with a shorter turnaround time from the time of sampling to sequence submission. Ongoing evolution necessitated the continual updating of primer sets, and, as a result, eight primer sets were designed in tandem with viral evolution and used to ensure effective sequencing of the virus. The pandemic unfolded through multiple waves of infection that were each driven by distinct genetic lineages, with B.1-like ancestral strains associated with the first pandemic wave of infections in 2020. Successive waves on the continent were fueled by different VOCs, with Alpha and Beta cocirculating in distinct spatial patterns during the second wave and Delta and Omicron affecting the whole continent during the third and fourth waves, respectively. Phylogeographic reconstruction points toward distinct differences in viral importation and exportation patterns associated with the Alpha, Beta, Delta, and Omicron variants and subvariants, when considering both Africa versus the rest of the world and viral dissemination within the continent. Our epidemiological and phylogenetic inferences therefore underscore the heterogeneous nature of the pandemic on the continent and highlight key insights and challenges, for instance, recognizing the limitations of low testing proportions. We also highlight the early warning capacity that genomic surveillance in Africa has had for the rest of the world with the detection of new lineages and variants, the most recent being the characterization of various Omicron subvariants. CONCLUSION Sustained investment for diagnostics and genomic surveillance in Africa is needed as the virus continues to evolve. This is important not only to help combat SARS-CoV-2 on the continent but also because it can be used as a platform to help address the many emerging and reemerging infectious disease threats in Africa. In particular, capacity building for local sequencing within countries or within the continent should be prioritized because this is generally associated with shorter turnaround times, providing the most benefit to local public health authorities tasked with pandemic response and mitigation and allowing for the fastest reaction to localized outbreaks. These investments are crucial for pandemic preparedness and response and will serve the health of the continent well into the 21st century

    Prevalence, associated factors and outcomes of pressure injuries in adult intensive care unit patients: the DecubICUs study

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    Funder: European Society of Intensive Care Medicine; doi: http://dx.doi.org/10.13039/501100013347Funder: Flemish Society for Critical Care NursesAbstract: Purpose: Intensive care unit (ICU) patients are particularly susceptible to developing pressure injuries. Epidemiologic data is however unavailable. We aimed to provide an international picture of the extent of pressure injuries and factors associated with ICU-acquired pressure injuries in adult ICU patients. Methods: International 1-day point-prevalence study; follow-up for outcome assessment until hospital discharge (maximum 12 weeks). Factors associated with ICU-acquired pressure injury and hospital mortality were assessed by generalised linear mixed-effects regression analysis. Results: Data from 13,254 patients in 1117 ICUs (90 countries) revealed 6747 pressure injuries; 3997 (59.2%) were ICU-acquired. Overall prevalence was 26.6% (95% confidence interval [CI] 25.9–27.3). ICU-acquired prevalence was 16.2% (95% CI 15.6–16.8). Sacrum (37%) and heels (19.5%) were most affected. Factors independently associated with ICU-acquired pressure injuries were older age, male sex, being underweight, emergency surgery, higher Simplified Acute Physiology Score II, Braden score 3 days, comorbidities (chronic obstructive pulmonary disease, immunodeficiency), organ support (renal replacement, mechanical ventilation on ICU admission), and being in a low or lower-middle income-economy. Gradually increasing associations with mortality were identified for increasing severity of pressure injury: stage I (odds ratio [OR] 1.5; 95% CI 1.2–1.8), stage II (OR 1.6; 95% CI 1.4–1.9), and stage III or worse (OR 2.8; 95% CI 2.3–3.3). Conclusion: Pressure injuries are common in adult ICU patients. ICU-acquired pressure injuries are associated with mainly intrinsic factors and mortality. Optimal care standards, increased awareness, appropriate resource allocation, and further research into optimal prevention are pivotal to tackle this important patient safety threat

    BPMN4V for modeling versions of intra- and inter-organisational processes

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    Nos travaux de recherche abordent la problĂ©matique de la modĂ©lisation des processus intra- et inter-organisationnels flexibles Ă  l’aide des versions. En effet, le concept de version est un concept appropriĂ© pour prendre en compte les changements que peuvent subir les schĂ©mas de processus. On peut ainsi dĂ©finir une nouvelle version de processus lorsque des modifications significatives doivent ĂȘtre apportĂ©es Ă  son schĂ©ma. DiffĂ©rentes contributions de l’état de l’art ont abordĂ© le versionnement des processus. Chacune de ces contributions a constituĂ© une avancĂ©e pour le versionnement des processus. Mais elles ont en commun de principalement considĂ©rer le versionnement de la perspective comportementale des processus, sans Ă©tudier les impacts du versionnement sur les perspectives organisationnelles et informationnelles, qui sont pourtant fondamentales dans la dĂ©finition des processus. De plus, il est Ă©galement nĂ©cessaire lorsqu’on aborde la problĂ©matique du versionnement des processus de considĂ©rer une autre perspective, la perspective contextuelle, qui permet de modĂ©liser les situations d’utilisation des versions. En outre, ces contributions ne s’appuient pas sur les standards existants et notamment sur BPMN (Business Process Model and Notation) qui est reconnu comme le standard pour la modĂ©lisation de schĂ©mas de processus. Enfin, ces contributions abordent uniquement la flexibilitĂ© des processus intra-organisationnels. Cette thĂšse a pour objectif de pallier ces deux faiblesses. Plus prĂ©cisĂ©ment, elle propose BPMN4V une extension du standard BPMN pour la modĂ©lisation de versions de processus tout en considĂ©rant les perspectives de modĂ©lisation des processus. Ainsi les contributions proposĂ©es sont les suivantes. En ce qui concerne la modĂ©lisation des versions des processus intra-organisationnels, nous avons introduit BPMN4V-PP (BPMN for Versions of Private Processes), qui est une extension de BPMN pour la modĂ©lisation de versions de processus intra-organisationnels, reprĂ©sentĂ©es en BPMN par des processus privĂ©s. Les aspects statiques et dynamiques du versionnement sont abordĂ©s. Puis nous avons Ă©tendu BPMN4V-PP pour modĂ©liser le contexte d’utilisation des processus. Cette notion de contexte est importante pour aider le concepteur (i) Ă  dĂ©finir pourquoi une version de processus a Ă©tĂ© modĂ©lisĂ©e et (ii) Ă  sĂ©lectionner la version qui convient Ă  une situation particuliĂšre. En ce qui concerne la modĂ©lisation des versions de processus inter-organisationnels, modĂ©lisĂ©es comme des collaborations ou des chorĂ©graphies en BPMN, nous avons dĂ©fini BPMN4V-CC (BPMN for Versions of Collaborations and Choreographies) qui Ă©tend BPMN pour la modĂ©lisation et la manipulation des versions de collaborations et de chorĂ©graphies. Nous avons aussi dĂ©fini six patrons d’adaptation qui sont des opĂ©rations de haut niveau facilitant la modification des schĂ©mas des versions de collaborations. Nous avons Ă©galement proposĂ© une dĂ©marche pour la gĂ©nĂ©ration automatique d’une version de chorĂ©graphie Ă  partir d’une version de collaboration. Nous avons finalement implantĂ© ces propositions dans un plug-in Eclipse, appelĂ© BPMN4V-Modeler, permettant d’assister les concepteurs lors de la modĂ©lisation des versions de processus selon les mĂ©ta-modĂšles BPMN4V-PP et BPMN4VCC. Nous avons Ă©valuĂ© nos contributions en mesurant notamment les performances de l’outil BPMN4V-Modeler.Our research deals with modeling flexible intra and inter-organizational processes using versions. Indeed, the notion of version has been recognized as a key notion to keep track of changes on process schemas. Thus it is possible to define a new process version for each significant modification of its schema. Several contributions addressing process flexibility using versions have been proposed in the literature. Each of these contributions provides solutions for process versioning. However, they mainly focus on the behavioral perspective of processes neglecting the informational and organizational perspectives, which are nevertheless important to have a comprehensive view of processes. Furthermore, the contextual perspective of processes must also be considered to characterize the situations in which versions of processes have to be used. Moreover, the proposed solutions are specific and have no chance to be used by process designers since they do not support standards for process modeling such as BPMN (Business Process Model and Notation). Finally, these contributions focus only on intra- organizational processes. This thesis aims at overcoming these two weaknesses, introducing BPMN4V, an extension of BPMN with versions to address intra and inter-organizational process flexibility. More precisely, the contributions of this thesis are the following. Regarding flexibility of intra-organizational processes, we have introduced BPMN4V-PP (BPMN for Versions of Private Processes) which is an extension of BPMN for modeling versions of intra-organizational processes, modeled in BPMN as private processes, considering both static and dynamic aspects of process versions. BPMN4V takes into account the three main perspectives of business processes, i.e., the behavioral perspective, the informational perspective and the organizational perspective. In order to consider the contextual perspective, we have also proposed another extension to BPMN allowing the definition of versions context. This perspective is fundamental to help process designers in featuring why a process version is defined and in selecting a particular process version according to a concrete situation. Regarding flexibility of inter-organizational processes, modeled as collaborations and choreographies in BPMN, this thesis has recommended BPMN4V-CC (BPMN for Versions of Collaborations and Choreographies) for modeling and handling versions of collaboration. Secondly, it has introduced six new adaptation patterns, which are high-level operations for collaborative process schema update. Then, it has defined a mapping approach for deducing version of choreography from version of collaboration. Finally, we have implemented our contributions in the BPMN4V-Modeler plug-in, which assists process designer in modeling versions of processes according to BPMN4V-PP and BPMN4V-CC. We have evaluated our contributions mainly measuring BPMN4V-Modeler performances
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