Suzuki-Miyaura Cross-Coupling Reaction Based on Novel Palladium(II) Diphenylphosphine Derivative Catalyst

The synthesis and characterization of palladium complexes ((CH3)3SiC6H4PPh2)2PdCl2,4a, and ((CH3)3SiC12H8PPh2)2PdCl2, 4b, containing phosphine (CH3)3SiC6H4PPh2, 3a and (CH3)3SiC12H8PPh2,  3b ligands are reported. The phosphine ligands are prepared conveniently in high yield by treatment of the corresponding 1,4-dibromoarene  with one equivalent of butyl lithium, and one equivalent of ClPPh2 at -78 °C under an atmosphere of argon. The palladium complexes are synthesized by the reaction of Pd(cod)Cl2 with two equivalent of the above mentioned phosphine ligands. The new complexes were fully characterized by spectroscopic methods  and elemental analysis. Furthermore, the use of the palladium (II) complexes of such system as pre-catalysts for the Suzuki-Miyaura coupling of some arylbromides and arylchloride with substituted  phenyl boronic acid has been tested. Keywords:1,4-dibromoarene, Palladium complex, Suzuki coupling, catalyst

Effect of general risk on trust, satisfaction, and recommendation intention for halal food

The purpose of this empirical study is to investigate the effect of general risk, a multidimensional factor, on halal customer trust, satisfaction and intention to recommend halal food. The study also calculates the mean comparison of trust, satisfaction and intention recommendation across the demographic variables of halal customers. Our results from the structural analysis revealed that general risk has significant and positive effects on trust, satisfaction, and intention to recommend halal food. In addition, the results of the mean difference test advised that satisfaction and intention to recommend halal food are significantly different between male and female customers and that trust significantly varies across halal customers with different educations and marital status backgrounds. This study added a valuable contribution to the current literature of halal food consumption by performing a set of symmetric analytical approaches to assess desired responses from halal food customers

Consumers’ perceptions of Jordanian banking service quality

This thesis aimed to empirically test and develop a measure to assess Jordanian customers' perceptions of banking service quality (PBSQ). The findings show that PBSQ includes responsiveness, serviceability, customer-care, soft-service, compliance, and core-service, which then affect customer satisfaction. The findings also highlight the demographic differences and suggest market segmentation strategies

Demographic differences in the perceptions of service quality: The case of the Jordanian banks

Sultan, P ORCiD: 0000-0003-3856-4592This study seeks to determine the demographic differences in the perceptions of service quality in the Jordanian banking sector. Survey data were collected from Jordanian banking consumers, and ANOVAs were conducted using Tukey HSD post hoc tests to determine demographic subgroup differences in bank service quality perceptions across gender, age, occupation, income, education, and religion. Results revealed significant differences in various aspects of perceptions of banking service quality for all demographic variables. In the context of the Jordanian banking, the findings of this study could contribute in segmenting Jordanian banking consumers

Banking service quality in the Middle Eastern countries

Purpose – The purpose of this paper is to review some of the key studies that are published in the last three decades on banking service quality with particular attention to the Middle Eastern countries, and provide some future research directions. Design/methodology/approach – Literature review. Findings – The review generated 11 research questions related to Islamic and conventional banking services in the Middle Eastern countries. Research limitations/implications – This paper reviews leading, current studies on conventional and Islamic banking in the Middle East, and provides future research directions for scholars and practitioners alike. Future research should address each of the research questions as identified in this paper with empirical data/evidence.Practical implications – This paper reviews leading, current studies on conventional and Islamic banking in the Middle East and provides future directions of research for scholars and practitioners alike. Future research should address each of the research questions the authors identify with empirical data and scientific evidence.Originality/value – This paper would be useful for guiding the development and resolution of researchers’ and practitioners’ research questions and could help to strengthen the banking industry in Middle Eastern countries

Demographic differences in Jordanian bank service quality perceptions

© 2017, © Emerald Publishing Limited.Purpose: The purpose of this paper is to assess differences in banking service quality (BSQ) perceptions across demographic subgroups of Islamic and conventional Jordanian banking consumers. Design/methodology/approach: Data are collected using surveys. The survey contains items for three different measures of overall BSQ perceptions. The researchers mailed surveys to a random sample of 2,000 banking customers in Jordan. Responses to questionnaire items measuring respondents’ BSQ perceptions were analysed using one-way analysis of variance with Tukey’s honest significant difference post hoc tests to assess subgroup differences in six demographic variables: gender, age, occupation, income, education, and religion. Findings: BSQ perceptions are significantly different in four of the six demographic variables. Age and education do not impact on BSQ perceptions. Research limitations/implications: The findings indicate demographic effects on Jordanian banking consumers’ perceived BSQ. Study limitations include demographic subgroup underrepresentation and survey structure. Future research should obtain a more representative sample for better generalisability. Practical implications: The findings suggest that Jordanian banks should structure their services to best accommodate their customers’ demographics. In addition, banks can use the findings to guide the development of demographic-driven marketing to target and attract customers efficiently. Originality/value: This study is the first to investigate demographic differences in the perceived service quality of Jordan’s Islamic and conventional banking customers. The findings can contribute to future research on BSQ, and guide Jordan’s banking management towards more effective marketing and service provision

Banking service quality in the Middle Eastern countries

Purpose – The purpose of this paper is to review some of the key studies that are published in the last three decades on banking service quality with particular attention to the Middle Eastern countries, and provide some future research directions. Design/methodology/approach – Literature review. Findings – The review generated 11 research questions related to Islamic and conventional banking services in the Middle Eastern countries. Research limitations/implications – This paper reviews leading, current studies on conventional and Islamic banking in the Middle East, and provides future research directions for scholars and practitioners alike. Future research should address each of the research questions as identified in this paper with empirical data/evidence.Practical implications – This paper reviews leading, current studies on conventional and Islamic banking in the Middle East and provides future directions of research for scholars and practitioners alike. Future research should address each of the research questions the authors identify with empirical data and scientific evidence.Originality/value – This paper would be useful for guiding the development and resolution of researchers’ and practitioners’ research questions and could help to strengthen the banking industry in Middle Eastern countries

Demographic differences in the perceptions of service quality: The case of the Jordanian banks

This study seeks to determine the demographic differences in the perceptions of service quality in the Jordanian banking sector. Survey data were collected from Jordanian banking consumers, and ANOVAs were conducted using Tukey HSD post hoc tests to determine demographic subgroup differences in bank service quality perceptions across gender, age, occupation, income, education, and religion. Results revealed significant differences in various aspects of perceptions of banking service quality for all demographic variables. In the context of the Jordanian banking, the findings of this study could contribute in segmenting Jordanian banking consumers

Banking service quality in the Middle Eastern countries : a review and future research

Purpose: The aim of this paper is to review some of the key studies on banking service quality with particular attention to the Middle East and GCC countries that were published in the last three decades, and provide some future research directions. Methodology: Literature review. Findings: Our review generated 11 research questions both for Islamic and conventional banking services of the Middle Eastern countries. Research Limitations/Implications: This paper reviews leading and current studies that are relevant, and provides future research directions for researchers and practitioners alike. Future research should address each of the research questions as identified in this paper with empirical data/evidence. Originality Value: This paper would be useful for the researchers and practitioners in guiding their research questions, and answers to all of the research questions as identified in this paper could strengthen the banking industry in the Middle Eastern countries