Tracking in the wild: exploring the everyday use of physical activity trackers

As the rates of chronical diseases, such as obesity, cardiovascular disease and diabetes continue to increase, the development of tools that support people in achieving healthier habits is becoming ever more important. Personal tracking systems, such as activity trackers, have emerged as a promising class of tools to support people in managing their everyday health. However, for this promise to be fulfilled, these systems need to be well designed, not only in terms of how they implement specific behavior change techniques, but also in how they integrate into people’s daily lives and address their daily needs. My dissertations provides evidence that accounting for people’s daily practices and needs can help to design activity tracking systems that help people get more value from their tracking practices. To understand how people derive value from their activity tracking practices, I have conducted two inquiries into people’s daily uses of activity tracking systems. In a fist attempt, I led a 10-month study of the adoption of Habito, our own activity tracking mobile app. Habito logged not only users’ physical activity, but also their interactions with the app. This data was used to acquire an estimate of the adoption rate of Habito, and understanding of how adoption is affected by users’ ‘readiness’, i.e., their attitude towards behavior change. In a follow-up study, I turned to the use of video methods and direct, in-situ observations of users’ interactions to understand what motivates people to engage with these tools in their everyday life, and how the surrounding environment shapes their use. These studies revealed some of the complexities of tracking, while extending some of the underlying ideas of behavior change. Among key results: (1) people’s use of activity trackers was found to be predominantly impulsive, where they simultaneously reflect, learn and change their behaviors as they collect data; (2) people’s use of trackers is deeply entangled with their daily routines and practices, and; (3) people use of trackers often is not in line with the traditional vision of these tools as mediators of change – trackers are also commonly used to simply learn about behaviors and engage in moments of self-discovery. Examining how to design activity tracking interfaces that best support people’s different needs , my dissertation further describes an inquiry into the design space of behavioral feedback interfaces. Through a iterative process of synthesis and analysis of research on activity tracking, I devise six design qualities for creating feedback that supports people in their interactions with physical activity data. Through the development and field deployment of four concepts in a field study, I show the potential of these displays for highlighting opportunities for action and learning.À medida que a prevalência de doenças crónicas como a obesidade, doenças cardiovasculares e diabetes continua a aumentar, o desenvolvimento de ferramentas que suportam pessoas a atingir mudanças de comportamento tem-se tornado essencial. Ferramentas de monitorização de comportamentos, tais como monitores de atividade física, têm surgido com a promessa de encorajar um dia a dia mais saudável. Contudo, para que essa promessa seja cumprida, torna-se essencial que estas ferramentas sejam bem concebidas, não só na forma como implementam determinadas estratégias de mudança de comportamento, mas também na forma como são integradas no dia-a-dia das pessoas. A minha dissertação demonstra a importância de considerar as necessidades e práticas diárias dos utilizadores destas ferramentas, de forma a ajudá-las a tirar melhor proveito da sua monitorização de atividade física. De modo a entender como é que os utilizadores destas ferramentas derivam valor das suas práticas de monitorização, a minha dissertação começa por explorar as práticas diárias associadas ao uso de monitores de atividade física. A minha dissertação contribui com duas investigações ao uso diário destas ferramentas. Primeiro, é apresentada uma investigação da adoção de Habito, uma aplicação para monitorização de atividade física. Habito não só registou as instâncias de atividade física dos seus utilizadores, mas também as suas interações com a própria aplicação. Estes dados foram utilizados para adquirir uma taxa de adopção de Habito e entender como é que essa adopção é afetada pela “prontidão” dos utilizadores, i.e., a sua atitude em relação à mudança de comportamento. Num segundo estudo, recorrendo a métodos de vídeo e observações diretas e in-situ da utilização de monitores de atividade física, explorei as motivações associadas ao uso diário destas ferramentas. Estes estudos expandiram algumas das ideias subjacentes ao uso das ferramentas para mudanças de comportamento. Entre resultados principais: (1) o uso de monitores de atividade física é predominantemente impulsivo, onde pessoas refletem, aprendem e alteram os seus comportamentos à medida que recolhem dados sobe estes mesmos comportamentos; (2) o uso de monitores de atividade física está profundamente interligado com as rotinas e práticas dos seus utilizadores, e; (3) o uso de monitores de atividade física nem sempre está ligado a mudanças de comportamento – estas ferramentas também são utilizadas para divertimento e aprendizagem. A minha dissertação contribui ainda com uma exploração do design de interfaces para a monitorização de atividade física. Através de um processo iterativo de síntese e análise de literatura, seis qualidades para a criação de interfaces são derivadas. Através de um estudo de campo, a minha dissertação demonstro o potencial dessas interfaces para ajudar pessoas a aprender e gerir a sua saúde diária

TIDAL:exploring the potential of data physicalization‑based interactive environment on runners' motivation

Representing fitness-related data physically can better help people gain awareness and reflect on their physical activity behavior. However, there has been limited research conducted on the impact of physicalizing personal data in a public context, particularly regarding its effect on motivations for physical activity. Augmenting the physical environment with interactive technology holds great promise in facilitating outdoor physical activity. To explore the design space of data physicalization-based interactive environments, we created TIDAL, a design concept that provides physical rewards in the form of tiles on the road to acknowledge runners’ goal achievements. We created a video prototype as a probe to gather insights through semi-structured interviews with six recreational runners to evaluate TIDAL. The co-constructing stories method, a participatory design technique, was employed during these interviews to facilitate qualitative evaluation. The results of our study showed that TIDAL has the potential to increase runners’ motivation. We reported the key insights derived from participants’ feedback and co-constructed stories and discussed the broader implications of our work.</p

Children's Health: Evaluating the Impact of Digital Technology. Final Report for Sunderland City Council.

EXECUTIVE SUMMARY The Children’s Health project sponsored by the City of Sunderland Digital Challenge project examined the impact of providing health-focused digital technologies to children aged 11-15 years, in terms of their usage and requirements of such technologies, and their subsequent behavioural changes. The empirical study ran with three groups of six children over a period of seven weeks for each group. A console-based exercise game and an exercise-focused social website were used in the study and the focus was on opportunistic (unstructured/unplanned) exercise. The emergent findings are: • Data collected about physical activity must be more extensive than simple step counts. • Data collection technologies for activities must be ubiquitous but invisible. • Social interaction via technology is expected; positive messages reinforcing attainments of goals are valued; negative feedback is seen as demotivating. • participants were very open to sharing information (privacy was not a concern). • Authority figures have a significant impact on restricting adolescents’ use of technologies. This document reports the how the study was conducted, analyses the findings and draws conclusions from these regarding how to use digital technologies to improve and/or maintain the physical activity levels of children throughout their adolescence and on into adulthood. The appendices provide the detailed (anonymised) data collected during the study and the background literature review

Design for sustainable behaviour: feedback interventions to reduce domestic energy consumption

Design for Sustainable Behaviour (DfSB) is an emerging research area concerned with the application of design strategies to influence consumer behaviour during the use phase of a product towards more sustainable action. Current DfSB research has primarily focussed on strategy definition and selection, with little research into formalising a mature design process through which to design these behaviour changing interventions. Furthermore, understanding the actual sustainability and behavioural impact yielded through such investigations is limited in addition to the suitability and transferability of evaluation methods and results having seldom been discussed. This thesis investigated how DfSB models and strategies can be implemented within a structured design process towards a sustainable change in user behaviour. This was achieved by focussing a case study within the UK social housing sector with the aim of reducing domestic energy consumption through behaviour changing intervention, whilst maintaining occupant defined comfort levels. Following an in depth study of physical and behavioural control mechanisms as well as comfort and energy within the research context, a behaviour changing prototype was developed through an augmented user-centred design process, resulting in a physical manifestation of one specific DfSB strategy feedback; a user agentive performance indicator. In order to evaluate this feedback prototype, an evaluation framework was developed, targeted at the three fundamental questions that arise when faced with the evaluation of a DfSB strategy led intervention: (1) Did the produced design solution function for the specified context? (2) Has the user's behaviour changed as a consequence of the design intervention? (3) Is the change in user s behaviour sustainable? Applying these core questions in practice through focus groups and user trials resulted in an evaluation of unparalleled depth. The findings of this thesis illustrate the success of using this augmented design process and tripartite questioning strategy towards the design and evaluation of a DfSB strategy led intervention, building a vital knowledge platform for the formalisation of transferable DfSB theory, design and evaluation methods

On the transition to a sustainable economy:Field experimental evidence on behavioral interventions

This dissertation studies the impact of behavioral interventions on waste sorting and energy conservation, two domains where sustained environmental conservation has the potential to substantially reduce social costs. The interventions are evaluated by means of field experiments. The first essay investigates the relative impact of behavioral interventions versus neoclassical interventions. It finds that interventions that draw on extrinsic motivations have an immediate and sizable effect on waste sorting behavior, but also that the average treatment effects attenuate steeply over time. In contrast, the essay finds equally sizeable yet long-lasting effects of a treatment designed to increase households' intrinsic motivation to sort waste. The second essay analyzes the effect of social learning interventions. It considers two interventions, one aimed at leveraging social learning via role models and a second one via feedback on the prevalence of organic waste sorting in the household's direct vicinity. The essay finds that both interventions increase waste sorting in the short run, but only the social feedback's impact is long-lasting. The third essay analyzes residential energy consumption, and how real-time disaggregated consumption feedback corrects consumer mistakes in this domain. The essay finds this feedback, provided by way of in-home displays, to reduce household energy consumption. The savings are largest on gas consumption, and the evidence suggests the effect to reflect reductions in space heating. The three essays are preceded by an introductory chapter that introduces the topic of study and the field experimental methodology. The dissertation closes with a concluding chapter that reviews its contribution to the literature on behavioral interventions and its implications for Dutch environmental policy

Emotion-oriented interventions for environment and the facilitation of pro-environmental behavior

Dissertação para obtenção do Grau de Doutor em Ambiente, pela Universidade Nova de Lisboa, Faculdade de Ciências e TecnologiaThis research aimed at studying the facilitating pro-environmental behavior problem by approaching new pro-environmental interventions. The following elements make this study particularly relevant: a) the actual debate concerning the impact of scientific and technological innovations and b) the consideration of new emotional research findings, which stress that emotion is an essential part of information processing. However, the role of emotions is still largely absent from most pro-environmental studies. This situation highlights the importance of conceiving personal and professional initiatives aimed at encouraging reflection and supporting proenvironmental behaviors research while focusing on emotional issues. The study involved an interpretative approach of a qualitative nature, organized in two complementary phases. The first phase evaluated the possible impact of the purposed research. It involved different collaborations and the first experimental research study was implemented as a proof-of-concept approach. In addition, this phase research advanced a new model of proenvironmental behavior and a design framework. The second phase of the study, motivated by the results of the first phase, led to advancing emotion-oriented interventions scenarios and also planning and implementing their evaluation. This initiative showed two technological opportunities to consider for future developments: Affective images rewarding systems using digital material and sensorial feedback tools using non-digital material. The planned qualitative research included questionnaires, semi-structured interviews, panels, observation and the analysis of documents. The results of this study have several implications. Among the most relevant are: a) the potential of combined research methods in investigating individuals conceptions and perceptions about environmental behavior; b) the importance of discussions about new pro-environmental interventions for facilitating pro-environmental behavior; c) the importance of multi-disciplinary research approaches for advancing new technological options; and d) the relevance of considering an emotion-oriented approach.Fundação para a Ciência e a Tecnologia (FCT/MCTES)- (SFRH/BD/21408/2005

Engaging consumer through the storefront: evidences from integrating interactive technologies

Although previous studies identified the importance of storefront windows on consumer’s entry decision, there is still a lack of research on engaging consumers at the storefront through the integration with interactive technologies. The purpose of this study is to carry out an exploratory investigation into the consumers preference for a certain store based on the storefront windows (in terms of entry decision), with emphasis on the current most attractive interactive technologies. Thus, we examine the extent to which an exploratory sample of consumers is influenced by storefront interactive technologies. Emotional aspects emerge as the most influencing ones in the case of traditional storefronts, while both emotional and functional aspects emerge as the most influencing factors while considering the integration of interactive technologies. In particular, our results shed light on the way these elements can be managed for the design of future attractive storefront windows, by providing important insights for scholars and practitioners