Peoples’ use of, and concerns about, green space networks: A case study of Birchwood, Warrington New Town, UK

Cultural services provided by green space networks and in particular leisure and recreational opportunities are central to the quality of life of those living in urban areas. However, the literature concerned with green space networks has mainly focussed on planning aspects rather than on recreational use. The aim of this study was to evaluate the recreational use of, and concerns about, a naturalistic green space network. The case study location was the naturalistic woodland framework in Birchwood, Warrington, UK, known as Birchwood Forest Park. Non-participant observation and content analysis of local archives were used to collect quantitative and qualitative data. Birchwood Forest Park was used more for leisure activities (52.8%, N = 1,825; i.e. recreation, sports or play) than for utilitarian purposes (47.2%, N = 1,825; i.e. as walking or cycling thoroughfare). However, utilitarian walking (30%, N = 1,825) was the most frequent type of activity observed. The maintenance of the naturalistic woodland framework was the most frequent concern mentioned in the local archives (33.3%, N = 234). This case study suggests that the recreational patterns in, as well as peoples’ concerns about, naturalistic urban landscapes may be a factor of high quality maintenance and associated local aesthetic and cultural perceptions. In developing, planning or managing comprehensive urban green space networks it is important to ensure that natural looking scenes are well maintained and that the local community is culturally connected to such scenes

Knowledge and perceptions in participatory policy processes: lessons from the delta-region in the Netherlands

Water resources management issues tend to affect a variety of uses and users. Therefore, they often exhibit complex and unstructured problems. The complex, unstructured nature of these problems originates from uncertain knowledge and from the existence of divergent perceptions among various actors. Consequently, dealing with these problems is not just a knowledge problem; it is a problem of ambiguity too. This paper focuses on a complex, unstructured water resources management issue, the sustainable development—for ecology, economy and society—of the Delta-region of the Netherlands. In several areas in this region the ecological quality decreased due to hydraulic constructions for storm water safety, the Delta Works. To improve the ecological quality, the Dutch government regards the re-establishment of estuarine dynamics in the area as the most important solution. However, re-establishment of estuarine dynamics will affect other uses and other users. Among the affected users are farmers in the surrounding areas, who use freshwater from a lake for agricultural purposes. This problem has been addressed in a participatory decision-making process, which is used as a case study in this paper. We investigate how the dynamics in actors’ perceptions and the knowledge base contribute to the development of agreed upon and valid knowledge about the problem–solution combination, using our conceptual framework for problem structuring. We found that different knowledge sources—expert and practical knowledge—should be integrated to create a context-specific knowledge base, which is scientifically valid and socially robust. Furthermore, we conclude that for the convergence of actors’ perceptions, it is essential that actors learn about the content of the process (cognitive learning) and about the network in which they are involved (strategic learning). Our findings form a plea for practitioners in water resources management to adopt a problem structuring approach in order to deal explicitly with uncertainty and ambiguity

Electronic information sharing in local government authorities: Factors influencing the decision-making process

This is the post-print version of the final paper published in International Journal of Information Management. The published article is available from the link below. Changes resulting from the publishing process, such as peer review, editing, corrections, structural formatting, and other quality control mechanisms may not be reflected in this document. Changes may have been made to this work since it was submitted for publication. Copyright @ 2013 Elsevier B.V.Local Government Authorities (LGAs) are mainly characterised as information-intensive organisations. To satisfy their information requirements, effective information sharing within and among LGAs is necessary. Nevertheless, the dilemma of Inter-Organisational Information Sharing (IOIS) has been regarded as an inevitable issue for the public sector. Despite a decade of active research and practice, the field lacks a comprehensive framework to examine the factors influencing Electronic Information Sharing (EIS) among LGAs. The research presented in this paper contributes towards resolving this problem by developing a conceptual framework of factors influencing EIS in Government-to-Government (G2G) collaboration. By presenting this model, we attempt to clarify that EIS in LGAs is affected by a combination of environmental, organisational, business process, and technological factors and that it should not be scrutinised merely from a technical perspective. To validate the conceptual rationale, multiple case study based research strategy was selected. From an analysis of the empirical data from two case organisations, this paper exemplifies the importance (i.e. prioritisation) of these factors in influencing EIS by utilising the Analytical Hierarchy Process (AHP) technique. The intent herein is to offer LGA decision-makers with a systematic decision-making process in realising the importance (i.e. from most important to least important) of EIS influential factors. This systematic process will also assist LGA decision-makers in better interpreting EIS and its underlying problems. The research reported herein should be of interest to both academics and practitioners who are involved in IOIS, in general, and collaborative e-Government, in particular

An Exploratory Sequential Mixed Methods Approach to Understanding Researchers’ Data Management Practices at UVM: Findings from the Qualitative Phase

The objective of this article is to report on the first qualitative phase of an exploratory sequential mixed methods research design focused on researcher data management practices and related institutional research data services. The aim of this study is to understand data management behaviors of faculty at the University of Vermont (UVM), a higher-research activity Research University, in order to guide the development of campus research data management services. The population of study was all faculty who received National Science Foundation (NSF) grants between 2011 and 2014 who were required to submit a data management plan (DMP); qualitative data was collected in two forms: (1) semi-structured interviews and (2) document analysis of data management plans. From a population of 47 researchers, six were included in the interview sample, representing a broad range of disciplines and NSF Directorates, and 35 data management plans were analyzed. Three major themes were identified through triangulation of qualitative data sources: data management activities, including data dissemination and data sharing; institutional research support and infrastructure barriers; and perceptions of data management plans and attitudes towards data management planning. The themes articulated in this article will be used to design a survey for the second quantitative phase of the study, which will aim to more broadly generalize data management activities at UVM across all disciplines

Barriers to build asset adaptation in private service sector

It is becoming increasingly acknowledged that adaptation and mitigation are equally important and often interrelated approaches to climate change. Recent adaptation initiatives in the UK include the promotion of many policies, reporting and economic support in the public sector. However, adaptation in the private sector still lacks such structured initiative and is initiated largely in response to external forces. This paper presents a review of UK-based adaptation initiatives and presents a study of the adaptation decisionmaking process for the built assets of a large private sector organisation. The study was undertaken as a part of a PhD research programme that evaluated the usefulness of the UKCIP Risk, Uncertainty and Decision-making Framework as well as the UKCIP 02 climate change projections for facilities management decision-making. The decision-making framework and projections were used by a group of facilities personnel responsible for built asset management to explore various climate risks and develop adaptation solutions. The paper reports on issues associated with implementing the first three stages of the decision-making framework, in particular the problems faced by facilities management professionals in operationalising the risks and evaluating solutions. The following findings were drawn. A) Adaptation in the private sector is initiated against an external change or signal, for example market forces or experience of a climate-related extreme event. B) For many built asset professionals the transformation of scientific climate change data into impacts on their built asset is a demanding task in terms of required knowledge and time. This process is further complicated by the long time horizon (30 years) associated with climate projections compared to the short time horizon (5-10 years) for strategic business decisions, and the uncertainty attached to climate change projections. C) As a result of (B), much of the analysis for decisionmaking remains qualitative and semi-quantitative and lacks gravitas when hard financial decisions have to be made. D) The perception and attitude of managerial and strategic decision-making personnel towards climate change shapes the decision-making process and adaptation option selection. E) Adaptive capacity, in terms of the time, finance and expertise available to organisations is important to achieving successful adaptation goals. Although, the new UKCP09 projections have been made available since the completion of the study, many of the findings are generic in nature and directly applicable to these new tools. In conclusion, by conceptualising the observed adaptation process with that of organisation learning, it is suggested that literature on organisation learning is likely to provide an effective basis for understanding and promoting the adaptation in the private sector

Cultural aspects of multi-channel customer management: A case study in Italy

Channel management is one of CRM systems component much influenced by the behaviour of customers in relation to its implementation and use. The consumers’ behaviours, preferences, perceptions and expectations are crucial for the implementation and use of channel management. Customers’ contact with the organization’s multi-channels can occur at several touch points throughout the customer lifecycle. Customers’ behaviours may be differentiated according to the individual or micro level, but it might also differ at an ecological or macro level of analysis (Ramaseshan et al., 2006). In this paper the author has conducted a case study in a multinational organization in Italy to analyze customers’ behaviours at a macro level and customers channel choices, through out the customer lifecycle. The author has used a content analysis technique to define the themes of the case study and then used the Structurational Analysis model by Ali and Brooks, (2008) to identify the cultural values dimensions (Ali, et al. 2008a) that influence multi-channel customer management in Italy. The research findings highlight the cultural dimensions, which should be considered while adopting multi-channel customer strategy. Also, the research findings encourage the articulation of situated cultural approach to study cultural impact within IS discipline as alternative approach than predefined culture archetype