Analyzing the behavior of students regarding learning activities, badges, and academic dishonesty in MOOC environment

Mención Internacional en el título de doctorThe ‘big data’ scene has brought new improvement opportunities to most products and services, including education. Web-based learning has become very widespread over the last decade, which in conjunction with the Massive Open Online Course (MOOC) phenomenon, it has enabled the collection of large and rich data samples regarding the interaction of students with these educational online environments. We have detected different areas in the literature that still need improvement and more research studies. Particularly, in the context of MOOCs and Small Private Online Courses (SPOCs), where we focus our data analysis on the platforms Khan Academy, Open edX and Coursera. More specifically, we are going to work towards learning analytics visualization dashboards, carrying out an evaluation of these visual analytics tools. Additionally, we will delve into the activity and behavior of students with regular and optional activities, badges and their online academically dishonest conduct. The analysis of activity and behavior of students is divided first in exploratory analysis providing descriptive and inferential statistics, like correlations and group comparisons, as well as numerous visualizations that facilitate conveying understandable information. Second, we apply clustering analysis to find different profiles of students for different purposes e.g., to analyze potential adaptation of learning experiences and pedagogical implications. Third, we also provide three machine learning models, two of them to predict learning outcomes (learning gains and certificate accomplishment) and one to classify submissions as illicit or not. We also use these models to discuss about the importance of variables. Finally, we discuss our results in terms of the motivation of students, student profiling, instructional design, potential actuators and the evaluation of visual analytics dashboards providing different recommendations to improve future educational experiments.Las novedades en torno al ‘big data’ han traído nuevas oportunidades de mejorar la mayoría de productos y servicios, incluyendo la educación. El aprendizaje mediante tecnologías web se ha extendido mucho durante la última década, que conjuntamente con el fenómeno de los cursos abiertos masivos en línea (MOOCs), ha permitido que se recojan grandes y ricas muestras de datos sobre la interacción de los estudiantes con estos entornos virtuales de aprendizaje. Nosotros hemos detectado diferentes áreas en la literatura que aún necesitan de mejoras y del desarrollo de más estudios, específicamente en el contexto de MOOCs y cursos privados pequeños en línea (SPOCs). En la tesis nos hemos enfocado en el análisis de datos en las plataformas Khan Academy, Open edX y Coursera. Más específicamente, vamos a trabajar en interfaces de visualizaciones de analítica de aprendizaje, llevando a cabo la evaluación de estas herramientas de analítica visual. Además, profundizaremos en la actividad y el comportamiento de los estudiantes con actividades comunes y opcionales, medallas y sus conductas en torno a la deshonestidad académica. Este análisis de actividad y comportamiento comienza primero con análisis exploratorio proporcionando variables descriptivas y de inferencia estadística, como correlaciones y comparaciones entre grupos, así como numerosas visualizaciones que facilitan la transmisión de información inteligible. En segundo lugar aplicaremos técnicas de agrupamiento para encontrar distintos perfiles de estudiantes con diferentes propósitos, como por ejemplo para analizar posibles adaptaciones de experiencias educativas y sus implicaciones pedagógicas. También proporcionamos tres modelos de aprendizaje máquina, dos de ellos que predicen resultados finales de aprendizaje (ganancias de aprendizaje y la consecución de certificados de terminación) y uno para clasificar que ejercicios han sido entregados de forma deshonesta. También usaremos estos tres modelos para analizar la importancia de las variables. Finalmente, discutimos todos los resultados en términos de la motivación de los estudiantes, diferentes perfiles de estudiante, diseño instruccional, posibles sistemas actuadores, así como la evaluación de interfaces de analítica visual, proporcionando recomendaciones que pueden ayudar a mejorar futuras experiencias educacionales.Programa Oficial de Doctorado en Ingeniería TelemáticaPresidente: Davinia Hernández Leo.- Secretario: Luis Sánchez Fernández.- Vocal: Adolfo Ruiz Callej

Analysis of Learning Records to Detect Student Cheating on Online Exams: Case Study during COVID-19 Pandemic

In March 2020, due to the Covid19 pandemic, higher education had to switch from face-to-face to exclusively virtual mode overnight. In this unexpected scenario, supervisors also had to adapt the assessment procedures, including the exams. This caused a significant controversy, as, according to many students, supervisors were more concerned about how to prevent students from cheating, than actually measuring their learning. This paper introduces an experience that implemented several of the students' requests in an online exam and conducts a comprehensive analysis of students’ behavior according to the virtual learning environment records. Different existing software tools are used for the analysis, complemented with a Python application ad-hoc developed. The objective indicators gathered provide evidence that some students cheated and invite focusing on evidence-based assessment

A computational academic integrity framework

L'abast creixent i la naturalesa canviant dels programes acadèmics constitueixen un repte per a la integritat dels protocols tradicionals de proves i exàmens. L'objectiu d¿aquesta tesi és introduir una alternativa als enfocaments tradicionals d'integritat acadèmica, per a cobrir la bretxa del buit de l'anonimat i donar la possibilitat als instructors i administradors acadèmics de fer servir nous mitjans que permetin mantenir la integritat acadèmica i promoguin la responsabilitat, accessibilitat i eficiència, a més de preservar la privadesa i minimitzin la interrupció en el procés d'aprenentatge. Aquest treball té com a objectiu començar un canvi de paradigma en les pràctiques d'integritat acadèmica. La recerca en l'àrea de la identitat de l'estudiant i la garantia de l'autoria són importants perquè la concessió de crèdits d'estudi a entitats no verificades és perjudicial per a la credibilitat institucional i la seguretat pública. Aquesta tesi es basa en la noció que la identitat de l'alumne es compon de dues capes diferents, física i de comportament, en les quals tant els criteris d'identitat com els d'autoria han de ser confirmats per a mantenir un nivell raonable d'integritat acadèmica. Per a això, aquesta tesi s'organitza en tres seccions, cadascuna de les quals aborda el problema des d'una de les perspectives següents: (a) teòrica, (b) empírica i (c) pragmàtica.El creciente alcance y la naturaleza cambiante de los programas académicos constituyen un reto para la integridad de los protocolos tradicionales de pruebas y exámenes. El objetivo de esta tesis es introducir una alternativa a los enfoques tradicionales de integridad académica, para cubrir la brecha del vacío anonimato y dar la posibilidad a los instructores y administradores académicos de usar nuevos medios que permitan mantener la integridad académica y promuevan la responsabilidad, accesibilidad y eficiencia, además de preservar la privacidad y minimizar la interrupción en el proceso de aprendizaje. Este trabajo tiene como objetivo iniciar un cambio de paradigma en las prácticas de integridad académica. La investigación en el área de la identidad del estudiante y la garantía de la autoría son importantes porque la concesión de créditos de estudio a entidades no verificadas es perjudicial para la credibilidad institucional y la seguridad pública. Esta tesis se basa en la noción de que la identidad del alumno se compone de dos capas distintas, física y de comportamiento, en las que tanto los criterios de identidad como los de autoría deben ser confirmados para mantener un nivel razonable de integridad académica. Para ello, esta tesis se organiza en tres secciones, cada una de las cuales aborda el problema desde una de las siguientes perspectivas: (a) teórica, (b) empírica y (c) pragmática.The growing scope and changing nature of academic programmes provide a challenge to the integrity of traditional testing and examination protocols. The aim of this thesis is to introduce an alternative to the traditional approaches to academic integrity, bridging the anonymity gap and empowering instructors and academic administrators with new ways of maintaining academic integrity that preserve privacy, minimize disruption to the learning process, and promote accountability, accessibility and efficiency. This work aims to initiate a paradigm shift in academic integrity practices. Research in the area of learner identity and authorship assurance is important because the award of course credits to unverified entities is detrimental to institutional credibility and public safety. This thesis builds upon the notion of learner identity consisting of two distinct layers (a physical layer and a behavioural layer), where the criteria of identity and authorship must both be confirmed to maintain a reasonable level of academic integrity. To pursue this goal in organized fashion, this thesis has the following three sections: (a) theoretical, (b) empirical, and (c) pragmatic

Identifying cheating users in online courses

Máster Universitario en en Investigación e Innovación en Inteligencia Computacional y Sistemas InteractivosStudents interact with online courses mainly in two ways: by reviewing the course materials and by solving exercises. However, there are cases in which student behaviour differs and tends to become more focused on solving exercises without looking at course materials. This type of interaction could be an indicative of unethical behavior, such as students who collaborate by sharing answers with one another or fake accounts that are used by students to obtain the correct answers for exercises. In this work, we propose several metrics to identify these two types of cheating based on cooccurring events and measures of interaction with the course. From the pool of accounts in the course, the pairs of accounts that solve exercises very close in time are considered to be potential collaborating accounts. The proposed metrics are computed for these pairs of accounts and K-means clustering is used to separate pairs of real students who collaborate with respect to students who use fake accounts to harvest the correct answers to exercises. A generalization accuracy over 95% to classify these types of cheating is achieved by using a Support Vector Machine (SVM

A Computational Academic Integrity Framework

L'abast creixent i la naturalesa canviant dels programes acadèmics constitueixen un repte per a la integritat dels protocols tradicionals de proves i exàmens. L'objectiu d'aquesta tesi és introduir una alternativa als enfocaments tradicionals d'integritat acadèmica, per a cobrir la bretxa del buit de l'anonimat i donar la possibilitat als instructors i administradors acadèmics de fer servir nous mitjans que permetin mantenir la integritat acadèmica i promoguin la responsabilitat, accessibilitat i eficiència, a més de preservar la privadesa i minimitzin la interrupció en el procés d'aprenentatge. Aquest treball té com a objectiu començar un canvi de paradigma en les pràctiques d'integritat acadèmica. La recerca en l'àrea de la identitat de l'estudiant i la garantia de l'autoria són importants perquè la concessió de crèdits d'estudi a entitats no verificades és perjudicial per a la credibilitat institucional i la seguretat pública. Aquesta tesi es basa en la noció que la identitat de l'alumne es compon de dues capes diferents, física i de comportament, en les quals tant els criteris d'identitat com els d'autoria han de ser confirmats per a mantenir un nivell raonable d'integritat acadèmica. Per a això, aquesta tesi s'organitza en tres seccions, cadascuna de les quals aborda el problema des d'una de les perspectives següents: (a) teòrica, (b) empírica i (c) pragmàtica.El creciente alcance y la naturaleza cambiante de los programas académicos constituyen un reto para la integridad de los protocolos tradicionales de pruebas y exámenes. El objetivo de esta tesis es introducir una alternativa a los enfoques tradicionales de integridad académica, para cubrir la brecha del vacío anonimato y dar la posibilidad a los instructores y administradores académicos de usar nuevos medios que permitan mantener la integridad académica y promuevan la responsabilidad, accesibilidad y eficiencia, además de preservar la privacidad y minimizar la interrupción en el proceso de aprendizaje. Este trabajo tiene como objetivo iniciar un cambio de paradigma en las prácticas de integridad académica. La investigación en el área de la identidad del estudiante y la garantía de la autoría son importantes porque la concesión de créditos de estudio a entidades no verificadas es perjudicial para la credibilidad institucional y la seguridad pública. Esta tesis se basa en la noción de que la identidad del alumno se compone de dos capas distintas, física y de comportamiento, en las que tanto los criterios de identidad como los de autoría deben ser confirmados para mantener un nivel razonable de integridad académica. Para ello, esta tesis se organiza en tres secciones, cada una de las cuales aborda el problema desde una de las siguientes perspectivas: (a) teórica, (b) empírica y (c) pragmática.The growing scope and changing nature of academic programmes provide a challenge to the integrity of traditional testing and examination protocols. The aim of this thesis is to introduce an alternative to the traditional approaches to academic integrity, bridging the anonymity gap and empowering instructors and academic administrators with new ways of maintaining academic integrity that preserve privacy, minimize disruption to the learning process, and promote accountability, accessibility and efficiency. This work aims to initiate a paradigm shift in academic integrity practices. Research in the area of learner identity and authorship assurance is important because the award of course credits to unverified entities is detrimental to institutional credibility and public safety. This thesis builds upon the notion of learner identity consisting of two distinct layers (a physical layer and a behavioural layer), where the criteria of identity and authorship must both be confirmed to maintain a reasonable level of academic integrity. To pursue this goal in organized fashion, this thesis has the following three sections: (a) theoretical, (b) empirical, and (c) pragmatic

DIGITAL PROCTORING IN HIGHER EDUCATION: A SYSTEMATIC LITERATURE REVIEW

To improve the academic integrity of online examination, digital proctoring systems have been implemented in higher education worldwide, particularly during the COVID-19 pandemic. In this paper, we conducted a literature review of the research on digital proctoring in higher education. We found 115 relevant publications in nine databases. We applied topic modeling methods to analyze the corpus which resulted in eight topics. The review shows that the previous studies focus largely on the systems’ development, adoption of the systems, the effects of proctored online exams on students’ performance, and the legal, ethical, security, and privacy issues of digital proctoring. The annual topic trends indicate future research concerns, such as systems’ development, online programs (MOOCs) and proctoring, along with various issues of using digital proctoring. The results of the review provide useful insights as well as implications for future research on digital proctoring, a crucial process for digitalizing higher education

Evaluating the Robustness of Learning Analytics Results Against Fake Learners

Massive Open Online Courses (MOOCs) collect large amounts of rich data. A primary objective of Learning Analytics (LA) research is studying these data in order to improve the pedagogy of interactive learning environments. Most studies make the underlying assumption that the data represent truthful and honest learning activity. However, previous studies showed that MOOCs can have large cohorts of users that break this assumption and achieve high performance through behaviors such as Cheating Using Multiple Accounts or unauthorized collaboration, and we therefore denote them fake learners. Because of their aberrant behavior, fake learners can bias the results of Learning Analytics (LA) models. The goal of this study is to evaluate the robustness of LA results when the data contain a considerable number of fake learners. Our methodology follows the rationale of ‘replication research’. We challenge the results reported in a well-known, and one of the first LA/PedagogicEfficacy MOOC papers, by replicating its results with and without the fake learners (identified using machine learning algorithms). The results show that fake learners exhibit very different behavior compared to true learners. However, even though they are a significant portion of the student population (∼15%), their effect on the results is not dramatic (does not change trends). We conclude that the LA study that we challenged was robust against fake learners. While these results carry an optimistic message on the trustworthiness of LA research, they rely on data from one MOOC. We believe that this issue should receive more attention within the LA research community, and can explain some ‘surprising’ research results in MOOCs. Keywords: Learning Analytics, Educational Data Mining, MOOCs, Fake Learners, Reliability, IR

Chatbots for learning: A review of educational chatbots for the Facebook Messenger

With the exponential growth in the mobile device market over the last decade, chatbots are becoming an increasingly popular option to interact with users, and their popularity and adoption are rapidly spreading. These mobile devices change the way we communicate and allow ever-present learning in various environments. This study examined educational chatbots for Facebook Messenger to support learning. The independent web directory was screened to assess chatbots for this study resulting in the identification of 89 unique chatbots. Each chatbot was classified by language, subject matter and developer's platform. Finally, we evaluated 47 educational chatbots using the Facebook Messenger platform based on the analytic hierarchy process against the quality attributes of teaching, humanity, affect, and accessibility. We found that educational chatbots on the Facebook Messenger platform vary from the basic level of sending personalized messages to recommending learning content. Results show that chatbots which are part of the instant messaging application are still in its early stages to become artificial intelligence teaching assistants. The findings provide tips for teachers to integrate chatbots into classroom practice and advice what types of chatbots they can try out.Web of Science151art. no. 10386

Knowledge extraction from courses and online learning activities

Dissertation presented as the partial requirement for obtaining a Master's degree in Data Science and Advanced Analytics, specialization in Business AnalyticsTechnological advancement has led to the increasing use of all types of electronic devices, which causes large volumes of data to be constantly generated and stored in repositories. This growth in data through Information Technology (IT) systems makes it necessary to continue its exploration and analysis to support institutions in the decision-making process. Due to the importance of education in society, this field has been the target of several studies over the years. Taking that into account, and knowing that association rules and regression analysis are among the most popular data mining algorithms for finding the hidden patterns in data, the purpose of this paper is to find exciting trends across courses considering the students’ grades, as well as study if, and to what extent, the student’s learning performance is related to their interaction in moodle. The data used were collected through the netp@ and moodle systems, consisting of all student learning data and activities/logs history. This data belongs to students of all masters who attended the academic years between 2012-2013 and 2020- 2021. We chose Sample, Explore, Modify, Model, and Assess (SEMMA) methodology for the applicability of its steps to accomplish the study’s goals. Through the Partial Least Squares Regression (PLSR) algorithm, it was shown that Gestão do Conhecimento, Metodologias de Investigação and Métodos Descritivos de Data Mining are the most importants courses that affect the grades of Dissertation/Work Project/Intership Report in the Business Intelligence specialization. In addition, according to the predictive model, Metodologias de Investigação was the most important variable for predicting the performance of the Dissertation/Work Project/Internship Report of Information Systems and Technologies Management specialization. Finally, the association rules algorithms used were the Apriori, FP-Growth and Eclat. From their results, it was found that courses with continuous assessment methods achieve better academic performance compared to others. Furthermore, higher levels of online interaction are associated with better achievement