Shifting Complexity: The Impact of Modularization on IS Complexity

Many organizations strive to reduce the complexity of their IS architecture. One frequently used intervention is to minimize IS complexity by applying modularization. With modularization, systems are decomposed into modules to maximize IT flexibility. However, very few organizations achieve the anticipated benefits when introducing modularization. Therefore, our aim in this paper is to increase our understanding of the effects of modularization on IS complexity. Through a case study, we explore the relation between modularization and IS complexity. The results show three design choices through which modularization affects IS complexity: (1) the degree of granularity, (2) unification of terminology, and (3) the centralization of connections. The results also show that IS complexity is often shifted instead of reduced. Complexity seems to shift as a ‘waterbed effect’ across the IS architecture and across the different conceptualizations of complexity. With that understanding, IS complexity can be moved to a location in an organization better suited to deal with it

e-Business challenges and directions: important themes from the first ICE-B workshop

A three-day asynchronous, interactive workshop was held at ICE-B’10 in Piraeus, Greece in July of 2010. This event captured conference themes for e-Business challenges and directions across four subject areas: a) e-Business applications and models, b) enterprise engineering, c) mobility, d) business collaboration and e-Services, and e) technology platforms. Quality Function Deployment (QFD) methods were used to gather, organize and evaluate themes and their ratings. This paper summarizes the most important themes rated by participants: a) Since technology is becoming more economic and social in nature, more agile and context-based application develop methods are needed. b) Enterprise engineering approaches are needed to support the design of systems that can evolve with changing stakeholder needs. c) The digital native groundswell requires changes to business models, operations, and systems to support Prosumers. d) Intelligence and interoperability are needed to address Prosumer activity and their highly customized product purchases. e) Technology platforms must rapidly and correctly adapt, provide widespread offerings and scale appropriately, in the context of changing situational contexts

Semantic discovery and reuse of business process patterns

Patterns currently play an important role in modern information systems (IS) development and their use has mainly been restricted to the design and implementation phases of the development lifecycle. Given the increasing significance of business modelling in IS development, patterns have the potential of providing a viable solution for promoting reusability of recurrent generalized models in the very early stages of development. As a statement of research-in-progress this paper focuses on business process patterns and proposes an initial methodological framework for the discovery and reuse of business process patterns within the IS development lifecycle. The framework borrows ideas from the domain engineering literature and proposes the use of semantics to drive both the discovery of patterns as well as their reuse

Service-oriented infrastructure to support the control, monitoring and management of a shop floor system

Dissertação para obtenção do Grau de Mestre em Engenharia Electrotécnica e de ComputadoresService-oriented Architecture (SOA) paradigm is becoming a broadly deployed standard for business and enterprise integration. It continuously spreads across the distinct layers of the enterprise organization and disparate domains of application, envisioning a unified communication solution. Service-oriented approaches are also entering the industrial automation domain in a top-down way. The recent application at device level has a direct impact on how industrial automation deployments will evolve. Similarly to other domains, the crescent ubiquity of smart devices is raising important lifecycle concerns related to device control, monitoring and management. From initial setup and deployment to system lifecycle monitoring and evolution, each device needs to be taken into account and to be easily reachable. The current work includes the specification and development of a modular, adaptive and open infrastructure to support the control, monitoring and management of devices and services in an industrial automation environment, such as a shop floor system. A collection of tools and services to be comprised in this same infrastructure will also be researched and implemented. Moreover, the main implementation focuses on a SOA-based infrastructure comprising SemanticWeb concepts to enhance the process of exchanging a device in an industrial automation environment. This is done by assisting (and even automate)this task supported by service and device semantic matching whenever a device has a problem. The infrastructure was implemented and tested in an educational shop floor setup composed by a set of distributed entities each one controlled by its own SOAready PLC. The performed tests revealed that the tasks of discovering and identifying new devices, as well as providing assistance when a device is down offered a valuable contribution and can increase the agility of the overall system when dealing with operation disruptions or modifications at device level

Service-oriented architecture for device lifecycle support in industrial automation

Dissertação para obtenção do Grau de Doutor em Engenharia Electrotécnica e de Computadores Especialidade: Robótica e Manufactura IntegradaThis thesis addresses the device lifecycle support thematic in the scope of service oriented industrial automation domain. This domain is known for its plethora of heterogeneous equipment encompassing distinct functions, form factors, network interfaces, or I/O specifications supported by dissimilar software and hardware platforms. There is then an evident and crescent need to take every device into account and improve the agility performance during setup, control, management, monitoring and diagnosis phases. Service-oriented Architecture (SOA) paradigm is currently a widely endorsed approach for both business and enterprise systems integration. SOA concepts and technology are continuously spreading along the layers of the enterprise organization envisioning a unified interoperability solution. SOA promotes discoverability, loose coupling, abstraction, autonomy and composition of services relying on open web standards – features that can provide an important contribution to the industrial automation domain. The present work seized industrial automation device level requirements, constraints and needs to determine how and where can SOA be employed to solve some of the existent difficulties. Supported by these outcomes, a reference architecture shaped by distributed, adaptive and composable modules is proposed. This architecture will assist and ease the role of systems integrators during reengineering-related interventions throughout system lifecycle. In a converging direction, the present work also proposes a serviceoriented device model to support previous architecture vision and goals by including embedded added-value in terms of service-oriented peer-to-peer discovery and identification, configuration, management, as well as agile customization of device resources. In this context, the implementation and validation work proved not simply the feasibility and fitness of the proposed solution to two distinct test-benches but also its relevance to the expanding domain of SOA applications to support device lifecycle in the industrial automation domain

Dependable IPTV Hosting

This research focuses on the challenges of hosting 3rd party RESTful applications that have to meet specific dependability standards. To provide a proof of concept I have implemented an architecture and framework for the use case of internet protocol television. Delivering TV services via internet protocols over high-speed connections is commonly referred to as IPTV (internet protocol television). Similar to the app-stores of smartphones, IPTV platforms enable the emergence of IPTV services in which 3rd party developers provide services to consumer that add value to the IPTV experience. A key issue in the IPTV ecosystem is that currently telecommunications IPTV providers do not have a system that allows 3rd party developers to create applications that meet their standards. The main challenges are that the 3rd party applications must be dependable, scalable and adhere to service level agreements. This research provides an architecture and framework to overcome these challenges

Bringing social reality to multiagent and service architectures : practical reductions for monitoring of deontic-logic and constitutive norms

As distributed systems grow in complexity, the interactions among individuals (agents, services) of such systems become increasingly more complex and therefore more difficult to constrain and monitor. We propose to view such systems as socio-technical systems, in which organisational and institutional concepts, such as norms, can be applied to improve not only control on the components but also their autonomy by the definition of soft rather than hard constraints. Norms can be described as rules that guide the behavior of individual agents pertaining to groups that abide to them, either by explicit or implicit support. The study of norms, and regulatory systems in general, in their many forms -e.g. social norms, conventions, laws, regulations- has been of interest since the beginning of philosophy, but has seen a lot of evolution during the 20th century due to the progress in the philosophy of language, especially concerning speech acts and deontic logic. Although there is a myriad of definitions and related terminologies about the concept of norm, and as such there are many perspectives on how to analyse their impact, a common denominator is that norms constrain the behaviour of groups of agents in a way that each individual agent can build, with a fair degree of confidence, expectations on how each of their counterparts will behave in the situations that the norms are meant to cover. For example, on a road each driver expects everybody else to drive on only one side of the road (right or left, depending on the country). Therefore, normative contexts, usually wrapped in the form of institutions, are effective mechanisms to ensure the stability of a complex system such as an organisation, a society, or even of electronic systems. The latter has been an object of interest in the field of Artificial Intelligence, and it has been seen as a paradigm of coordination among electronic agents either in multi-agent systems or in service-oriented architectures. In order to apply norms to electronic systems, research has come up with abstractions of normative systems. In some cases these abstractions are based on regimented systems with flexible definitions of the notion of norm, in order to include meanings of the concept with a coarse-grained level of logic formality such as conventions. Other approaches, on the other hand, propose the use of deontic logic for describing, from a more theoretical perspective, norm-governed interaction environments. In both cases, the purpose is to enable the monitoring and enforcement of norms on systems that include -although not limited to- electronic agents. In the present dissertation we will focus on the latter type, focusing on preserving the deontic aspect of norms. Monitoring in norm-governed systems requires making agents aware of: 1) what their normative context is, i.e. which obligations, permissions and prohibitions are applicable to each of them and how they are updated and triggered; and 2) what their current normative status is, i.e. which norms are active, and in what instances they are being fullfilled or violated, in order words, what their social -institutional- reality is. The current challenge is on designing systems that allow computational components to infer both the normative context and social reality in real-time, based on a theoretical formalism that makes such inferences sound and correct from a philosophical perspective. In the scope of multi-agent systems, many are the approaches proposed and implemented that full these requirements up to this date. However, the literature is still lacking a proposal that is suited to the current state-of-the-art in service-oriented architectures, more focused nowadays on automatically scalable, polyglot amalgams of lightweight services with extremely simple communication and coordination mechanisms- a trend that is being called “microservices”. This dissertation tackles this issue, by 1) studying what properties we can infer from distributed systems that allow us to treat them as part of a socio-technical system, and 2) analysing which mechanisms we can provide to distributed systems so that they can properly act as socio-technical systems. The main product of the thesis is therefore a collection of computational elements required for formally grounded and real-time e¬fficient understanding and monitoring of normative contexts, more specially: 1. An ontology of events to properly model the inputs from the external world and convert them into brute facts or institutional events; 2. A lightweight language for norms, suitable for its use in distributed systems; 3. An especially tailored formalism for the detection of social reality, based on and reducible to deontic logic with support for constitutive norms; 4. A reduction of such formalism to production rule systems; and 5. One or more implementations of this reduction, proven to e¬fficiently work on several scenarios. This document presents the related work, the rationale and the design/implementation of each one of these elements. By combining them, we are able to present novel, relevant work that enables the application of normative reasoning mechanisms in realworld systems in the form of a practical reasoner. Of special relevance is the fact that the work presented in this dissertation simplifies, while preserving formal soundness, theoretically complex forms of reasoning. Nonetheless, the use of production systems as the implementation-level materialisation of normative monitoring allows our work to be applied in any language and/or platform available, either in the form of rule engines, ECA rules or even if-then-else patterns. The work presented has been tested and successfully used in a wide range of domains and actual applications. The thesis also describes how our mechanisms have been applied to practical use cases based on their integration into distributed eldercare management and to commercial games.Con el incremento en la complejidad de los sistemas distribuidos, las interacciones entre los individuos (agentes, servicios) de dichos sistemas se vuelven más y más complejas y, por ello, más difíciles de restringir y monitorizar. Proponemos ver a estos sistemas como sistemas socio-técnicos, en los que conceptos organizacionales e institucionales (como las normas) pueden aplicarse para mejorar no solo el control sobre los componentes sino también su autonomía mediante la definición de restricciones débiles (en vez de fuertes). Las Normas se pueden describir como reglas que guían el comportamiento de agentes individuales que pertenecen a grupos que las siguen, ya sea con un apoyo explícito o implícito. El estudio de las normas y de los sistemas regulatorios en general y en sus formas diversas -normas sociales, convenciones, leyes, reglamentos- ha sido de interés para los eruditos desde los inicios de la filosofía, pero ha sufrido una evolución mayor durante el siglo 20 debido a los avances en filosofía del lenguaje, en especial los relacionados con los actos del habla -speech acts en inglés- y formas deónticas de la lógica modal. Aunque hay una gran variedad de definiciones y terminología asociadas al concepto de norma, y por ello existen varios puntos de vista sobre como analizar su impacto, el denominador común es que las normas restringen el comportamiento de grupos de agentes de forma que cada agente individual puede construir, con un buen nivel de confianza, expectativas sobre cómo cada uno de los otros actores se comportará en las situaciones que las normas han de cubrir. Por ejemplo, en una carretera cada conductor espera que los demás conduzcan solo en un lado de la carretera (derecha o izquierda, dependiendo del país). Por lo tanto, los contextos normativos, normalmente envueltos en la forma de instituciones, constituyen mecanismos efectivos para asegurar la estabilidad de un sistema complejo como una organización, una sociedad o incluso un sistema electrónico. Lo último ha sido objeto de estudio en el campo de la Inteligencia Artificial, y se ha visto como paradigma de coordinación entre agentes electrónicos, tanto en sistemas multiagentes como en arquitecturas orientadas a servicios. Para aplicar normas en sistemas electrónicos, los investigadores han creado abstracciones de sistemas normativos. En algunos casos estas abstracciones se basan en sistemas regimentados con definiciones flexibles del concepto de norma para poder influir algunos significados del concepto con un menor nivel de granularidad formal como es el caso de las convenciones. Otras aproximaciones proponen el uso de lógica deóntica para describir, desde un punto de vista más teórico, entornos de interacción gobernados por normas. En ambos casos el propósito es el permitir la monitorización y la aplicación de las normas en sistemas que incluyen -aunque no están limitados a- agentes electrónicos. En el presente documento nos centraremos en el segundo tipo, teniendo cuidado en mantener el aspecto deóntico de las normas. La monitorización en sistemas gobernados por normas requiere el hacer a los agentes conscientes de: 1) cual es su contexto normativo, es decir, que obligaciones permisos y prohibiciones se aplican a cada uno de ellos y cómo se actualizan y activan; y 2) cual es su estado normativo actual, esto es, que normas están activas, y que instancias están siendo cumplidas o violadas, en definitiva, cual es su realidad social -o institucional-. En la actualidad el reto consiste en diseñar sistemas que permiten inferir a componentes computacionales tanto el contexto normativo como la realidad social en tiempo real, basándose en un formalismo teórico que haga que dichas inferencias sean correctas y bien fundamentadas desde el punto de vista filosófico. En el ámbito de los sistemas multiagente existen muchas aproximaciones propuestas e implementadas que cubren estos requisitos. Sin embargo, esta literatura aun carece de una propuesta que sea adecuada para la tecnología de las arquitecturas orientadas a servicios, que están más centradas en amalgamas políglotas y escalables de servicios ligeros con mecanismos de coordinación y comunicación extremadamente simples, una tendencia moderna que lleva el nombre de microservicios. Esta tesis aborda esta problemática 1) estudiando que propiedades podemos inferir de los sistemas distribuidos que nos permitan tratarlos como parte de un sistema sociotécnico, y 2) analizando que mecanismos podemos proporcionar a los sistemas distribuidos de forma que puedan actuar de forma correcta como sistemas socio-técnicos. El producto principal de la tesis es, por tanto, una colección de elementos computacionales requeridos para la monitorización e interpretación e_cientes en tiempo real y con clara base formal. En concreto: 1. Una ontología de eventos para modelar adecuadamente las entradas del mundo exterior y convertirlas en hechos básicos o en eventos institucionales; 2. Un lenguaje de normas ligero y sencillo, adecuado para su uso en arquitecturas orientadas a servicios; 3. Un formalismo especialmente adaptado para la detección de la realidad social, basado en y reducible a lógica deóntica con soporte para normas constitutivas; 4. Una reducción de ese formalismo a sistemas de reglas de producción; y 5. Una o más implementaciones de esta reducción, de las que se ha probado que funcionan eficientemente en distintos escenarios. Este documento presenta el estado del arte relacionado, la justificación y el diseño/implementación para cada uno de esos elementos. Al combinarlos, somos capaces de presentar trabajo novedoso y relevante que permite la aplicación de mecanismos de razonamiento normativo en sistemas del mundo real bajo la forma de un razonador práctico. De especial relevancia es el hecho de que el trabajo presentado en este documento simplifica formas complejas y teóricas de razonamiento preservando la correctitud formal. El uso de sistemas de reglas de producción como la materialización a nivel de implementación del monitoreo normativo permite que nuestro trabajo se pueda aplicar a cualquier lenguaje o plataforma disponible, ya sea en la forma de motores de reglas, reglas ECA o incluso patrones si-entonces. El trabajo presentado ha sido probado y usado con éxito en un amplio rango de dominios y aplicaciones prácticas. La tesis describe como nuestros mecanismos se han aplicado a casos prácticos de uso basados en su integración en la gestión distribuida de pacientes de edad avanzada o en el sector de los videojuegos comerciales.Postprint (published version

Intelligent business processes composition based on mas, semantic and cloud integration (IPCASCI)

[EN]Component reuse is one of the techniques that most clearly contributes to the evolution of the software industry by providing efficient mechanisms to create quality software. Reuse increases both software reliability, due to the fact that it uses previously tested software components, and development productivity, and leads to a clear reduction in cost. Web services have become are an standard for application development on cloud computing environments and are essential in business process development. These services facilitate a software construction that is relatively fast and efficient, two aspects which can be improved by defining suitable models of reuse. This research work is intended to define a model which contains the construction requirements of new services from service composition. To this end, the composition is based on tested Web services and artificial intelligent tools at our disposal. It is believed that a multi-agent architecture based on virtual organizations is a suitable tool to facilitate the construction of cloud computing environments for business processes from other existing environments, and with help from ontological models as well as tools providing the standard BPEL (Business Process Execution Language). In the context of this proposal, we must generate a new business process from the available services in the platform, starting with the requirement specifications that the process should meet. These specifications will be composed of a semi-free description of requirements to describe the new service. The virtual organizations based on a multi-agent system will manage the tasks requiring intelligent behaviour. This system will analyse the input (textual description of the proposal) in order to deconstruct it into computable functionalities, which will be subsequently treated. Web services (or business processes) stored to be reused have been created from the perspective of SOA architectures and associated with an ontological component, which allows the multi-agent system (based on virtual organizations) to identify the services to complete the reuse process. The proposed model develops a service composition by applying a standard BPEL once the services that will compose the solution business process have been identified. This standard allows us to compose Web services in an easy way and provides the advantage of a direct mapping from Business Process Management Notation diagrams

Cognitive architecture of perceptual organization: from neurons to gnosons

What, if anything, is cognitive architecture and how is it implemented in neural architecture? Focusing on perceptual organization, this question is addressed by way of a pluralist approach which, supported by metatheoretical considerations, combines complementary insights from representational, connectionist, and dynamic systems approaches to cognition. This pluralist approach starts from a representationally inspired model which implements the intertwined but functionally distinguishable subprocesses of feedforward feature encoding, horizontal feature binding, and recurrent feature selection. As sustained by a review of neuroscientific evidence, these are the subprocesses that are believed to take place in the visual hierarchy in the brain. Furthermore, the model employs a special form of processing, called transparallel processing, whose neural signature is proposed to be gamma-band synchronization in transient horizontal neural assemblies. In neuroscience, such assemblies are believed to mediate binding of similar features. Their formal counterparts in the model are special input-dependent distributed representations, called hyperstrings, which allow many similar features to be processed in a transparallel fashion, that is, simultaneously as if only one feature were concerned. This form of processing does justice to both the high combinatorial capacity and the high speed of the perceptual organization process. A naturally following proposal is that those temporarily synchronized neural assemblies are “gnosons”, that is, constituents of flexible self-organizing cognitive architecture in between the relatively rigid level of neurons and the still elusive level of consciousness

Interdependent Compositions Employed in Sonic Ecosystems: Integrating the Listener in the Evolving Soundscape

A presente dissertação explora a integração de ouvintes na paisagem sonora em transformação enquanto compositores do ambiente sónico, no formato de instalações áudio.A investigação é motivada pela necessidade de promover e discutir a identidade do património aural da cidade do Porto e a sua crescente transformação.O desenho metodológico seguido é o practice-led research/research-led practice, e foca-se na compreensão e no desenvolvimento de ecossistemas sonoros e das relações interdependentes entre os agentes internos e externos do sistema.Os participantes exploram cartografias sonoras generativas, transformando iterativamente a natureza composicional das paisagens ao navegarem por motivos abrangentes ou focarem em elementos específicos da experiência.Palavras-chave: Identidade, Transformação, Ecossistema, Composição de Paisagens Sonoras, Interatividade.This dissertation explores the integration of listeners in the evolving soundscape as compositional agents of the sonic environment, presented as an audio installation.The investigation is motivated by the need to promote and discuss the sonic landscape identity of Porto and its rapid transformation. A method of practice-led research/research-led practice is followed, focusing on the development and understanding of sonic ecosystems and the interdependent relationships between its internal and external agents.Participants explore generative aural cartographies, transforming iteratively the nature of compositions by expanding into wider motifs or focusing on small and specific elements of the experience.Keywords: Identity, Transformation, Ecosystem, Soundscape Composition, Interactivity