A study of the information needs of the users of a folk music library and the implications for the design of a digital library system

A qualitative study of user information needs is reported, based on a purposive sample of users and potential users of the Vaughan Williams Memorial Library, a small specialist folk music library in North London. The study set out to establish what the user’s (both existing and potential) information needs are, so that the library’s online service may take them into account with its design. The information needs framework proposed by Nicholas (2000) is used as an analytical tool to achieve this end. The demographics of the users were examined in order to establish four user groups: Performer, Academic, Professional and Enthusiast. Important information needs were found to be based on social interaction, and key resources of the library were its staff, the concentration of the collection and the library’s social nature. A collection of broad design requirements are proposed based on the analysis and this study also provided some insights into the issue of musical relevance, which are discussed

An Experimental Digital Library Platform - A Demonstrator Prototype for the DigLib Project at SICS

Within the framework of the Digital Library project at SICS, this thesis describes the implementation of a demonstrator prototype of a digital library (DigLib); an experimental platform integrating several functions in one common interface. It includes descriptions of the structure and formats of the digital library collection, the tailoring of the search engine Dienst, the construction of a keyword extraction tool, and the design and development of the interface. The platform was realised through sicsDAIS, an agent interaction and presentation system, and is to be used for testing and evaluating various tools for information seeking. The platform supports various user interaction strategies by providing: search in bibliographic records (Dienst); an index of keywords (the Keyword Extraction Function (KEF)); and browsing through the hierarchical structure of the collection. KEF was developed for this thesis work, and extracts and presents keywords from Swedish documents. Although based on a comparatively simple algorithm, KEF contributes by supplying a long-felt want in the area of Information Retrieval. Evaluations of the tasks and the interface still remain to be done, but the digital library is very much up and running. By implementing the platform through sicsDAIS, DigLib can deploy additional tools and search engines without interfering with already running modules. If wanted, agents providing other services than SICS can supply, can be plugged in

Metadata enrichment for digital heritage: users as co-creators

This paper espouses the concept of metadata enrichment through an expert and user-focused approach to metadata creation and management. To this end, it is argued the Web 2.0 paradigm enables users to be proactive metadata creators. As Shirky (2008, p.47) argues Web 2.0’s social tools enable “action by loosely structured groups, operating without managerial direction and outside the profit motive”. Lagoze (2010, p. 37) advises, “the participatory nature of Web 2.0 should not be dismissed as just a popular phenomenon [or fad]”. Carletti (2016) proposes a participatory digital cultural heritage approach where Web 2.0 approaches such as crowdsourcing can be sued to enrich digital cultural objects. It is argued that “heritage crowdsourcing, community-centred projects or other forms of public participation”. On the other hand, the new collaborative approaches of Web 2.0 neither negate nor replace contemporary standards-based metadata approaches. Hence, this paper proposes a mixed metadata approach where user created metadata augments expert-created metadata and vice versa. The metadata creation process no longer remains to be the sole prerogative of the metadata expert. The Web 2.0 collaborative environment would now allow users to participate in both adding and re-using metadata. The case of expert-created (standards-based, top-down) and user-generated metadata (socially-constructed, bottom-up) approach to metadata are complementary rather than mutually-exclusive. The two approaches are often mistakenly considered as dichotomies, albeit incorrectly (Gruber, 2007; Wright, 2007) . This paper espouses the importance of enriching digital information objects with descriptions pertaining the about-ness of information objects. Such richness and diversity of description, it is argued, could chiefly be achieved by involving users in the metadata creation process. This paper presents the importance of the paradigm of metadata enriching and metadata filtering for the cultural heritage domain. Metadata enriching states that a priori metadata that is instantiated and granularly structured by metadata experts is continually enriched through socially-constructed (post-hoc) metadata, whereby users are pro-actively engaged in co-creating metadata. The principle also states that metadata that is enriched is also contextually and semantically linked and openly accessible. In addition, metadata filtering states that metadata resulting from implementing the principle of enriching should be displayed for users in line with their needs and convenience. In both enriching and filtering, users should be considered as prosumers, resulting in what is called collective metadata intelligence

A global approach to digital library evaluation towards quality interoperability

This paper describes some of the key research works related to my PhD thesis. The goal is the development of a global approach to digital library (DL) evaluation towards quality interoperability. DL evaluation has a vital role to play in building DLs, and in understanding and enhancing their role in society. Responding to two parallel research needs, the project is grouped around two tracks. Track one covers the theoretical approach, and provides an integrated evaluation model which overcomes the fragmentation of quality assessments; track two covers the experimental side, which has been undertaken through a comparative analysis of different DL evaluation methodologies, relating them to the conceptual framework. After presenting the problem dentition, current background and related work, this paper enumerates a set of research questions and hypotheses that I would like to address, and outlines the research methodology, focusing on a proposed evaluation framework and on the lessons learned from the case studies

Reducing Hardships: Student Motivations, Educational Workflows, and Technology Choices in Academic Settings

Objective – This study examines The University of Manitoba student attitudes toward technology’s role in University study spaces and in their own educational workflows. Methods - A series of semi-structured group interviews were conducted with current undergraduate and graduate students at The University of Manitoba. Three group interviews were conducted with questions about individual technology and space use while studying in the library, and three group interviews were conducted with questions about group collaboration using technologies and tools in group study spaces. Transcripts were coded iteratively and separately by the researchers, analyzed for interrater reliability, categorized, and reviewed using axial coding to identify major themes. Through continued examination of these themes, a single theory emerged. Results - The participants expressed a strong need for independence and feelings of control over their workflows, technological tools, and environments. They discussed how interpersonal concerns and anxieties motivated their workflow choices and acknowledged the (often conflicting) motivational forces of personal necessity and personal preference. When examining the motivations behind the selection of technologies and work practices, it became clear that the respondents make technology and workflow decisions in an attempt to minimize their experience of perceived hardships. These perceived hardships could be social, emotional, educational, environmental, or temporal in nature, and the weight of any one hardship on decision making varied according to the individual. Conclusions - Libraries should be aware of this foundational user motivation and make choices accordingly - identifying and minimizing hardships whenever possible, unless they are necessary to achieve learning or service-specific goals. Additional research is required to help articulate the nuances experienced by particular student demographics. Librarians and future researchers should also consider investigating the potential disconnect between librarian and user attitudes toward technology, the prioritization of user-centered decision-making, and whether or not systematically disadvantaged social groups have different attitudes toward technology and its place in library spaces and academic work.https://journal.lib.uoguelph.ca/index.php/perj/article/view/545

Beyond books: the concept of the academic library as learning space

© 2016, © Emerald Group Publishing Limited. Purpose: The paper aims to explore the issues surrounding the user conceptualisation of academic libraries. The paper will solidify the role of academic libraries as learning spaces and problematise how libraries are conceptualised by users. Design/methodology/approach: The paper is a literature-based conceptual paper and draws on a wide range of literature to challenge the concept of academic libraries and presents how they are becoming reframed as different spaces. Findings: The paper argues that the concept of a library is at risk. While libraries have undergone substantial changes, the concept of a library has lingered. This paper demonstrated that libraries need to proactively engage users in this debate. Originality/value: The spatial approach taken by this paper demonstrates the complicity behind the user conceptualisation of libraries. Developing an understanding of this process is an important foundation for libraries to develop their user engagement

ALT-SURF seminar: ePortfolios and Digital Repositories, 22 and 23 April 2004, Edinburgh UK

ALT (Association for Learning Technology) and SURF (collaborative organisation for IT innovation in Dutch HE) have similar goals and started working together in 1999. In 2001 they signed a Memorandum of Understanding to bring together learning technologists from the UK and the Netherlands in a variety of exchange activities. Sharing experiences and views internationally between peers proved to be an excellent way to learn new things, find inspiration to meet joint challenges and engage in healthy reflection. ALT and SURF organised mutual study visits (50 Dutch learning technologists visited universities in the UK in 2002 and 40 UK colleagues visited Dutch institutes in 2003), joint conferences and seminars, and a expert study trip to Australia (8 UK and 8 Dutch experts visited 14 institutes in 2002). SURF and ALT reported on these in presentations and publications. A new activity is the joint working seminar, where a specific theme can be discussed by experts in the field with the purpose of describing in a so-called ‘briefing paper’ the current state of affairs, the underlying beliefs, hopes and desired situation, and possible ‘next steps’ in joint conceptualisation and/or developing activities. In the process of composing the briefing papers differences between the countries will surface, e.g. organisational, cultural or political. The themes are therefore not isolated topics but seen as developments within a context. The first joint ALT-SURF working seminar took place in April 2004 in Edinburgh, immediately following an ALT spring conference, and addressed two related topics: e-(or Digital) Portfolios and Digital Repositories. The aim was to establish working relationships between experts in both countries through discussion and collaborative writing of briefing papers aimed at experts, researchers, managers and policy makers. The objectives of the working seminar were threefold: • describe the basic belief that leads to so much energy being put into these concepts • outline current thinking in ePortfolios and Digital repositories as a common reference point for deeper understanding • devise a roadmap to meet required conditions to further develop ePortfolios and Digital Repository concepts and use. This report is the result of that seminar, namely a briefing paper on ePortfolios and another on Digital Repositories. In the papers the potential and ultimate goal of using ePortfolios and Digital Repositories for learning and teaching is outlined; the current state of achievements is described, and thirdly the briefing paper concludes with desired next steps to reach the ultimate goals, what conditions need to be in place, what activities need to be set in motion. The papers highlight any apparent differences in approaches between UK and Netherlands as well as opportunities for future collaboration. SURF and ALT will use the conclusions and suggestions as input for joint future development and networking activities

An Investigation on Text-Based Cross-Language Picture Retrieval Effectiveness through the Analysis of User Queries

Purpose: This paper describes a study of the queries generated from a user experiment for cross-language information retrieval (CLIR) from a historic image archive. Italian speaking users generated 618 queries for a set of known-item search tasks. The queries generated by user’s interaction with the system have been analysed and the results used to suggest recommendations for the future development of cross-language retrieval systems for digital image libraries. Methodology: A controlled lab-based user study was carried out using a prototype Italian-English image retrieval system. Participants were asked to carry out searches for 16 images provided to them, a known-item search task. User’s interactions with the system were recorded and queries were analysed manually quantitatively and qualitatively. Findings: Results highlight the diversity in requests for similar visual content and the weaknesses of Machine Translation for query translation. Through the manual translation of queries we show the benefits of using high-quality translation resources. The results show the individual characteristics of user’s whilst performing known-item searches and the overlap obtained between query terms and structured image captions, highlighting the use of user’s search terms for objects within the foreground of an image. Limitations and Implications: This research looks in-depth into one case of interaction and one image repository. Despite this limitation, the discussed results are likely to be valid across other languages and image repository. Value: The growing quantity of digital visual material in digital libraries offers the potential to apply techniques from CLIR to provide cross-language information access services. However, to develop effective systems requires studying user’s search behaviours, particularly in digital image libraries. The value of this paper is in the provision of empirical evidence to support recommendations for effective cross-language image retrieval system design.</p

A Novel Application: Using Mobile Technology to Connect Physical and Virtual Reference Collections

This chapter describes an innovative implementation of the use of iPad kiosks to blur the lines between physical and virtual library collections. Providence College’s Phillips Memorial Library + Commons began lending iPads to students, faculty, and staff in 2012. In addition to lending the devices, library staff dedicated time to learning about both task-based and subject-based mobile applications that would be of use to our community. A small group of library staff tested, discussed, and vetted a variety of apps that would be deployed on the iPads to be lent out. Efforts were made to promote the use and discovery of various apps on the devices through thoughtful organization of the apps on the devices themselves, programming around applications, and the creation of an online research guide designed to teach more about the apps. Despite these initiatives, assessment data from the iPad lending program collected over the course of five semesters suggests that patrons borrowing the iPads are using them primarily for accessing the Internet (Safari, Chrome, etc.), social media (Facebook, Twitter, etc.), and consuming media (YouTube, Netflix, Pandora, Spotify, etc.). With this data in mind, library staff began to think of alternative ways to connect our patrons with useful, content-based, mobile applications. Drawing on research around the Internet of Things and the integration of digital technologies with our physical lives, the Digital Publishing Services Coordinator suggested positioning iPad kiosks strategically within the library’s physical book collection as a means to connect patrons browsing a given area of the stacks with the library’s online resources related to that subject area. The library’s Commons Technology Specialist had experience with iPad kiosks and programming the iPads as he had managed the logistics of the iPad lending program since its inception. Working collaboratively, these colleagues devised a way to image the iPads for public use and load them with subject-specific apps as well as links to library databases and open web resources. The team chose to use Scalar as the primary content management tool for kiosk content. This chapter provides details about the selection and deployment of content for the Theology Kiosk, signage and communications created to attract patrons to the kiosk, and initial data about kiosk use. The piece concludes with a review of the kiosk project and an outline of future planning related to the project (staff time, hardware and software requirements, usability testing, scaling the project, etc.)