Building consumers’ confidence in adopting e-commerce: A Malaysian case

Consumers’ confidence on the online transactions is vital for the continuous growth and development of electronic commerce. In the present study, we experimentally investigate the measures of consumers’ perceived security and privacy over online transactions as well as the perceived trust and reliability of online vendors in order to influence consumers’ overall confidence in e-commerce transactions. On the basis of responses from 163 participants, it is concluded that the major concerns in e-commerce adoption are: security and privacy over online transaction process and trust and reliability of online vendors. In order to be successful in electronic marketplace, the organisations are expected to expend their resources and exert efforts to ensure that consumers’ concerns are adequately addressed.e-commerce; security and privacy; trust; online vendors; consumer behaviour; Malaysia

Determinants of electronic commerce adoption: Case study among Small and Medium Enterprise (SME) in Klang Valley / Nur Atiqah Zainuddin … [et al.]

Nowdays, electronic commerce or e-commerce is the most important tool in business market especially in digital online marketing. It‘s create more competitive marketing among the business around the world and focusing on Small Medium Enterprise formerly SME. In Malaysia, e-commerce is among the tool use by SME with the role to expand their business that can be reachable by customers. The purpose of this study is to determine the factors affecting adoption of e-commerce by SME in Klang Valley and to identify the most influential factor on e-commerce adoption. A conceptual framework comprises of five factors that are relative advantage, compatibility, complexity, top management support and knowledge and resources constraint is being taken as variables for research. Multiple regression analysis generated is being carried out to test hypothesis and to establish the causal effect of relative advantage, compatibility, complexity, top management support and knowledge and resources constraint towards adoption of e-commerce. The result shows that relative advantage, compatibility, and top management support and knowledge have significant and positive impact on adoption of e-commerce. Therefore this study concluded that relative advantage, compatibility, and top management support and knowledge would increase adoption of e-commerce among SME. Therefore, the government should take initiatives and pay more attention to promote e-commerce among SME because SME has potential market growth and high contribution for economic development in Malaysia

The study of influence of E-Branding on developing E-Commerce by using AHP method

At the beginning of third million, world's IT industry has been located in centre of change and development, and countries like India, Malaysia, United Arab Emirates, England and Canada have managed plans and progressed. In Iran, also, for the purpose of recognition, transfer, absorption, localization and simultaneous development with information world and reinforcement of different aspects, the use of this technology and specially E-commerce, educational and research services, general information about advantages and applications of E-commerce and lack of necessary and continuous instructions are regarded as among such important issues on settlement of E-commerce in this country. One of factors that affects on efficient E-commerce is E-branding. In this article, we want to do research about the effect of efficient factors on E-commerce with E-branding. The result of this survey can establish one of the advantages of E-commerce that is E-branding and at the moment, it is in the shape of a hypothesis, and we disclose the path for development of this technology in Iran. This research was done with using AHP method

The study of influence of E-Branding on developing E-Commerce by using AHP method

At the beginning of third million, world's IT industry has been located in centre of change and development, and countries like India, Malaysia, United Arab Emirates, England and Canada have managed plans and progressed. In Iran, also, for the purpose of recognition, transfer, absorption, localization and simultaneous development with information world and reinforcement of different aspects, the use of this technology and specially E-commerce, educational and research services, general information about advantages and applications of E-commerce and lack of necessary and continuous instructions are regarded as among such important issues on settlement of E-commerce in this country. One of factors that affects on efficient E-commerce is E-branding. In this article, we want to do research about the effect of efficient factors on E-commerce with E-branding. The result of this survey can establish one of the advantages of E-commerce that is E-branding and at the moment, it is in the shape of a hypothesis, and we disclose the path for development of this technology in Iran. This research was done with using AHP method

Evaluating the websites of small-and-medium-sized hotels (SMHs) in Malaysia

This study develops a set of evaluation criteria to evaluate the websites of small-and-medium-sized hotels (SMHs) in Malaysia and to identify current levels of sell-side e-commerce among SMHs in Malaysia. Each of the criteria is evaluated by a 5-point Likert scale rating.The study scaned thoroughly 33 websites of the SMHs located in Kuala Lumpur. The preliminary findings suggest that 51.5 percent of the websites are easy to access, but have no site map or search engine provided within the website.90.9 percent of the websites do not offer a customer loyalty program.A total of 75.8 percent of SMHs do not provide a privacy and security policy on the website.This study concludes that the current levels of sell-side e-commerce among SMHs in Kuala Lumpur, Malaysia is at level 4, which is an interactive site supporting transactions with users.This research has implications for hotel practitioners, specifically to SMHs in the context of website development as they move to higher levels of sell-side e commerce

GROCERIES ONLINE ORDERING AND DELIVERY (GOOD) MOBILE APPLICATION

The evolution of the Internet and the dynamic of the economy nowadays have created businesses to enter online market. This has given birth to E-commerce activity where buying and selling of products and services are done via the net. Research proved that e-commerce enables simpler, faster and efficient business transactions. In Malaysia, many giant and famous grocery chains like Tesco have joined this effort in implementing e-commerce in their business. However, the implementation of it in SMEs especially the local grocery shop is still downcast. Thus, the objective of this project is aimed to develop a mobile application call Groceries Online Ordering and Services (GOODS) for local grocery shops in Malaysia. A prototype was developed using the Rapid Application Development. GOODS was designed in such a way that can help customers to do their groceries shopping online at anytime and anywhere using smartphone with internet connection

Entrepreneurial Psychology and Competencies: Some Perspectives from E-Commerce Entrepreneurs in Malaysia

Over the past three decades, studies on entrepreneurship reveal its main components, particularly for new venture creation processes and have been widely discussed by the researchers. An entrepreneur is the main actor in entrepreneurship who is responsible for a new ventures creation. Most of the previous researchers had studied aspects of entrepreneurial cognitive and motivation have approached the process of new ventures creation in general, but overlooked on the e-commerce ventures. The past studies paid the least focus on entrepreneurial competencies which lead to e-commerce new venture creations. In order to fill the lacunae, this study aims to identify the role of cognitive, motivation and competencies that contribute to the creation of new e-commerce ventures in Malaysia. The case study approach was used by interviewing a total of 12 e-commerce entrepreneurs from May 2013 until December 2014. The findings revealed that personal background, work and business skills are among the important factors in the creation of new e-commerce ventures in Malaysia. As entrepreneurs are motivated internally and externally, findings from this study identified 2 types of entrepreneurial motivation which are related to internal motivation; (i) need for achievement and (ii) interest. On the other hand, external motivation as a result of interactions with conducive environment such as customers, family members and industries have increased entrepreneur’s motivation that gives impact to business success. Research findings also have found that entrepreneurial competencies in both computer and communication skills are largely contribute to the creation of new e-commerce ventures. Hence, the government plays an important role in entrepreneurial activities through the encouragement of entrepreneurs’ cognitive ability, motivation, and improve their entrepreneurial competencies. It is certainly that entrepreneurship is among the vital business market that boosts the economic development of the country through the emergence of new ventures in the future. Research paper Keywords: Entrepreneurship; New Venture Creation; Psychology; Competencies; E-Commerce Reference to this paper should be made as follows: Fadzil, A. F. M., Hashim, U. J., Yaacob, M. R., Sallehudin, H., Muhayiddin, M. N., Mukhtar, D., Salleh, F., & Mohamad Ibrahim, R. (2019). Entrepreneurial Psychology and Competencies: Some Perspectives from E-Commerce Entrepreneurs in Malaysia, Journal of Entrepreneurship, Business and Economics, 7(2), 31–7

“Super hero stuff” e-commerce website / Wan Akmal Wan Mat

Nowadays, the emergence of personalization application for online shopping in business industries is the new approach to help business gain most benefits for their companies. E-Commerce, with the Internet as its main platform has a very large market network. The research has contributed online shopping for the international superhero merchandise. “SuperHero Stuff” E-Commerce Website has brought the new ideas to find the international and limited “SuperHero Stuff” merchandise in Malaysia through online. “SuperHero Stuff” E-Commerce Website contributed the ideas in integrating the online shopping and hoping that all user around Malaysia can purchased the international superhero merchandise easily. The system provides facilities for customers to place orders, purchases and a recommend products based on customer needs electronically. The system developed in the Windows environment using Macromedia Dreamweaver 8 as the scripting language. While, MySQL and Wamp Server are used as the database management system. During the development process, the Waterfall Model is implemented where it acts as a methodology in developing the system. The development of such system is expected to be the driver for the growth of product sales and market

Entrepreneurial Psychology and Competencies: Some Perspectives from E-Commerce Entrepreneurs in Malaysia

Over the past three decades, studies on entrepreneurship reveal its main components, particularly for new venture creation processes and have been widely discussed by the researchers. An entrepreneur is the main actor in entrepreneurship who is responsible for a new ventures creation. Most of the previous researchers had studied aspects of entrepreneurial cognitive and motivation have approached the process of new ventures creation in general, but overlooked on the e-commerce ventures. The past studies paid the least focus on entrepreneurial competencies which lead to e-commerce new venture creations. In order to fill the lacunae, this study aims to identify the role of cognitive, motivation and competencies that contribute to the creation of new e-commerce ventures in Malaysia. The case study approach was used by interviewing a total of 12 e-commerce entrepreneurs from May 2013 until December 2014. The findings revealed that personal background, work and business skills are among the important factors in the creation of new e-commerce ventures in Malaysia. As entrepreneurs are motivated internally and externally, findings from this study identified 2 types of entrepreneurial motivation which are related to internal motivation; (i) need for achievement and (ii) interest. On the other hand, external motivation as a result of interactions with conducive environment such as customers, family members and industries have increased entrepreneur’s motivation that gives impact to business success. Research findings also have found that entrepreneurial competencies in both computer and communication skills are largely contribute to the creation of new e-commerce ventures. Hence, the government plays an important role in entrepreneurial activities through the encouragement of entrepreneurs’ cognitive ability, motivation, and improve their entrepreneurial competencies. It is certainly that entrepreneurship is among the vital business market that boosts the economic development of the country through the emergence of new ventures in the future. Research paper Keywords: Entrepreneurship; New Venture Creation; Psychology; Competencies; E-Commerce Reference to this paper should be made as follows: Fadzil, A. F. M., Hashim, U. J., Yaacob, M. R., Sallehudin, H., Muhayiddin, M. N., Mukhtar, D., Salleh, F., & Mohamad Ibrahim, R. (2019). Entrepreneurial Psychology and Competencies: Some Perspectives from E-Commerce Entrepreneurs in Malaysia, Journal of Entrepreneurship, Business and Economics, 7(2), 31–7

A Study on the Implementation of E-Commerce in Malaysian Small and Medium Electrical and Electronics Industries

The importance of E-commerce cannot be ignored and Malaysia like other countries has also embarked on this new way of doing business. E-commerce is relatively new in Malaysia, and the government has initiated the Multimedia Super Corridor (MSC) in the process of bringing the country to the frontier of global E-commerce. Several agencies in Malaysia have been established to help implementing E-commerce. The strategic importance of small and medium enterprises (SMI) in economic development is widely recognized in both developed and developing countries. In Malaysia, there have been numerous supporting programmes provided by the government agencies and institutions aimed at fostering the development of (SMI).This study investigates the status and barriers for E-commerce implementation in Malaysian small and medium electrical and electronics industries (SMI). Five hundred companies (from SIMDEC Directory) located entirely in the Klang Valley region were chosen as respondents for this current study. Survey questionnaires were sent out to these companies to gather relevant information regarding their E-commerce background. The questionnaires were aimed towards decision-makers of the companies. Fifty-one companies (10.2 %) responded to the questionnaire.From the survey conducted, it was observed that 51 % of the companies studied have not implement E-commerce technology. The study revealed that the major reasons for not implementing E-commerce were: the lack of funding, the lack of knowledge on E-commerce, infrastructure, security issues, lack skillful human resources, and attitude towards E-commerce. These were the major reasons why SMIs did not implement Ecommerce.This study also highlights the main reasons for implementation E-commerce by some Malaysian small and medium electrical and electronics industries. This study identify the following factors for the implementation; enhance company’s image, expand to international market, build competitive advantage, gain competitiveness in marketplace, increase customer sophistication, and increase productivity. From the data gathered, it has been found that 52 percent of small and medium electrical and electronics industries aim to expand their businesses locally as well as globally. The results also suggest that the accessibility of support programmed for the development of E-commerce within the (SMI) is still limited despite the fact that a high policy agenda has been introduced to promote the development of (SMI) in Malaysia. The results of this study will serve as feedback to Malaysian authorities to step up their efforts in promoting Ecommerce awareness, and adopting new and enabling technologies in Malaysian (SMI) companies. It is also hoped that this study can provide a guideline for Malaysian companies in evaluating and formulating effective strategies and policies into E-commerce