Dynamic Changes in Organizational Motivations to Crowdsourcing for GLAMs

Crowdsourcing has gained popularity as a form of outsourcing. Outsourcing researchers have extensively studied the motivations to outsource IT, but very few have studied the motivations of organizations to crowdsourcing, in particular for GLAMs (galleries, libraries, archives, museums). GLAM institutions are increasingly adopting crowdsourcing technologies due to budgetary constraints and to stay relevant. In this study, findings from an examination of the organizational motivations for crowdsourcing by the National Library of Australia (NLA) are examined for its part in the Australian Newspapers Digitization Program (ANDP). The study found that the NLA was motivated by a set of goals that dynamically changed throughout implementation of the crowdsourcing project ranging from cost reduction to access to external expertise through to social engagement. Identification and recognition of the dynamic nature of organizational motivation demonstrates the long-term value for GLAMs and have implications for other forms of non-profit collaboration aimed at the common good

A conceptual framework of influences on a non-profit GLAM crowdsourcing initiative: A socio-technical perspective

Crowdsourcing theory and research is in its infancy and fragmented with little theoretical agreement. This paper presents a conceptual framework that provides a holistic view of key influences on a non-profit GLAM (galleries, libraries, archives, museums) crowdsourcing initiative through an interpretive analysis. Three key themes of influences emerged from the case analysis: motivation, relational mechanisms and technology; however they were found to be mutually entangled in practice. The conceptual framework acknowledges the role of both crowd participants and organisational stakeholders through recursive use and interaction over time, and the emergence of multiple configurations of influences on crowdsourcing initiatives while aligning motivations of the crowd with that of the crowdsourcing initiative (i.e. motive alignment). The framework developed in this study extends existing knowledge of the key influences on non-profit crowdsourcing in a GLAM context and clarifies and expands our understanding of this phenomenon from a socio-technical perspective

Crowding the library : how and why libraries are using crowdsourcing to engage the public

Over the past 10 years, there has been a noticeable increase of crowdsourcing projects in cultural heritage institutions, where digital technologies are being used to open up their collections and encourage the public to engage with them in a very direct way. Libraries, archives and museums have long had a history and mandate of outreach and public engagement but crowdsourcing marks a move towards a more participatory and inclusive model of engagement. If a library wants to start a crowdsourcing project, what do they need to know? This article is written from a Canadian University library perspective with the goal to help the reader engage with the current crowdsourcing landscape. This article’s contribution includes a literature review and a survey of popular projects and platforms; followed by a case study of a crowdsourcing pilot completed at the McGill Library. The article pulls these two threads of theory and practice together—with a discussion of some of the best practices learned through the literature and real-life experience, giving the reader practical tools to help a library evaluate if crowdsourcing is right for them, and how to get a desired project off the ground

Capturing the City’s Heritage On-the-Go: Design Requirements for Mobile Crowdsourced Cultural Heritage

Intangible Cultural Heritage is at a continuous risk of extinction. Where historical artefacts engine the machinery of intercontinental mass-tourism, socio-technical changes are reshaping the anthropomorphic landscapes everywhere on the globe, at an unprecedented rate. There is an increasing urge to tap into the hidden semantics and the anecdotes surrounding people, memories and places. The vast cultural knowledge made of testimony, oral history and traditions constitutes a rich cultural ontology tying together human beings, times, and situations. Altogether, these complex, multidimensional features make the task of data-mapping of intangible cultural heritage a problem of sustainability and preservation. This paper addresses a suggested route for conceiving, designing and appraising a digital framework intended to support the conservation of the intangible experience, from a user and a collective-centred perspective. The framework is designed to help capture the intangible cultural value of all places exhibiting cultural-historical significance, supported by an extensive analysis of the literature. We present a set of design recommendations for designing mobile apps that are intended to converge crowdsourcing to Intangible Cultural Heritage

Citizen science for observing and understanding the Earth

Citizen Science, or the participation of non-professional scientists in a scientific project, has a long history—in many ways, the modern scientific revolution is thanks to the effort of citizen scientists. Like science itself, citizen science is influenced by technological and societal advances, such as the rapid increase in levels of education during the latter part of the twentieth century, or the very recent growth of the bidirectional social web (Web 2.0), cloud services and smartphones. These transitions have ushered in, over the past decade, a rapid growth in the involvement of many millions of people in data collection and analysis of information as part of scientific projects. This chapter provides an overview of the field of citizen science and its contribution to the observation of the Earth, often not through remote sensing but a much closer relationship with the local environment. The chapter suggests that, together with remote Earth Observations, citizen science can play a critical role in understanding and addressing local and global challenges

Citizen science and remote sensing for crop yield gap analysis

The world population is anticipated to be around 9.1 billion in 2050 and the challenge is how to feed this huge number of people without affecting natural ecosystems. Different approaches have been proposed and closing the ‘yield gap’ on currently available agricultural lands is one of them. The concept of ‘yield gap’ is based on production ecological principles and can be estimated as the difference between a benchmark (e.g. climatic potential or water-limited yield) and the actual yield. Yield gap analysis can be performed at different scales: from field to global level. Of particular importance is estimating the yield gap and revealing the underlying explanatory factors contributing to it. As decisions are made by farmers, farm level yield gap analysis specifically contributes to better understanding, and provides entry points to increased production levels in specific farming systems. A major challenge for this type of analysis is the high data standards required which typically refer to (a) large sample size, (b) fine resolution and (c) great level of detail. Clearly, obtaining information about biophysical characteristics and crop and farm management for individual agricultural activities within a farm, as well as farm and farmer’s characteristics and socio-economic conditions for a large number of farms is costly and time-consuming. Nowadays, the proliferation of different types of mobile phones (e.g., smartphones) equipped with sensors (e.g., GPS, camera) makes it possible to implement effective and low-cost “bottom-up” data collection approaches such as citizen science. Using these innovative methodologies facilitate the collection of relatively large amounts of information directly from local communities. Moreover, other data collection methods such as remote sensing can provide data (e.g., on actual crop yield) for yield gap analysis. The main objective of this thesis, therefore, was to investigate the applicability of innovative data collection approaches such as crowdsourcing and remote sensing to support the assessment and monitoring of crop yield gaps. To address the main objective, the following research questions were formulated: 1) What are the main factors causing the yield gaps at the global, regional and crop level? 2) How could data for yield gap explaining factors be collected with innovative “bottom-up” approaches? 3) What are motivations of farmers to participate in agricultural citizen science? 4) What determines smallholder farmers to use technologies (e.g., mobile SMS) for agricultural data collection? 5) How can synergy of crowdsourced data and remote sensing improve the estimation and explanation of yield variability? Chapter 2 assesses data availability and data collection approaches for yield gap analysis and provides a summary of yield gap explaining factors at the global, regional and crop level, identified by previous studies. For this purpose, a review of yield gap studies (50 agronomic-based peer-reviewed articles) was performed to identify the most commonly considered and explaining factors of the yield gap. Using the review, we show that management and edaphic factors are more often considered to explain the yield gap compared to farm(er) characteristics and socio-economic factors. However, when considered, both farm(er) characteristics and socio-economic factors often explain the yield gap. Furthermore, within group comparison shows that fertilization and soil fertility factors are the most often considered management and edaphic groups. In the fertilization group, factors related to quantity (e.g., N fertilizer quantity) are more often considered compared to factors related to timing (e.g., N fertilizer timing). However, when considered, timing explained the yield gap more often. Finally, from the results at regional and crop level, it was evident that the relevance of factors depends on the location and crop, and that generalizations should not be made. Although the data included in yield gap analysis also depends on the objective, knowledge of explaining factors, and methods applied, data availability is a major limiting factor. Therefore, bottom-up data collection approaches (e.g., crowdsourcing) involving agricultural communities can provide alternatives to overcome this limitation and improve yield gap analysis. Chapter 3 explores the motivations of farmers to participate in citizen science. Building on motivational factors identified from previous citizen science studies, a questionnaire based methodology was developed which allowed the analysis of motivational factors and their relation to farmers’ characteristics. Using the developed questionnaire, semi-structured interviews were conducted with smallholder farmers in three countries (Ethiopia, Honduras and India). The results show that for Indian farmers a collectivistic type of motivation (i.e., contribute to scientific research) was more important than egoistic and altruistic motivations. For Ethiopian and Honduran farmers an egoistic intrinsic type of motivation (i.e., interest in sharing information) was most important. Moreover, the majority of the farmers in the three countries indicated that they would like to receive agronomic advice, capacity building and seed innovation as the main returns from the citizen science process. Country and education level were the two most important farmers’ characteristics that explained around 20% of the variation in farmers’ motivations. The results also show that motivations to participate in citizen science are different for smallholders in agriculture compared to other sectors. For example fun has appeared to be an important egoistic intrinsic factor to participate in other citizen science projects, the smallholder farmers involved in this research valued ‘passing free time’ the lowest. Chapter 4 investigates the factors that determine farmers to adopt mobile technology for agricultural data collection. To identify the factors, the unified theory of acceptance and use of technology (UTAUT2) model was employed and extended with additional constructs of trust, mastery-approach goals and personal innovativeness in information technology. As part of the research, we setup data collection platforms using open source applications (Frontline SMS and Ushahidi) and farmers provided their farm related information using SMS for two growing seasons. The sample for this research consisted of group of farmers involved in a mobile SMS experiment (n=110) and another group of farmers which was not involved in a mobile SMS experiment (n=110), in three regions of Ethiopia. The results from the structural equation modelling showed that performance expectancy, effort expectancy, price value and trust were the main factors that influence farmers to adopt mobile SMS technology for agricultural data collection. Among these factors, trust is the strongest predictor of farmer’s intention to adopt mobile SMS. This clearly indicates that in order to use the citizen science approach in the agricultural domain, establishing a trusted relationship with the smallholder farming community is crucial. Given that performance expectancy significantly predicted farmer’s behavioural intention to adopt mobile SMS, managers of agricultural citizen science projects need to ensure that using mobile SMS for agricultural data collection offers utilitarian benefits to the farmers. The importance of effort expectancy on farmer’s intention to adopt mobile SMS clearly indicates that mobile phone software developers need to develop easy to use mobile applications. Chapter 5 demonstrates the results of synergetic use of remote sensing and crowdsourcing for estimating and explaining crop yields at the field level. Sesame production on medium and large farms in Ethiopia was used as a case study. To evaluate the added value of the crowdsourcing approach to improve the prediction of sesame yield using remote sensing, two independent models based on the relationship between vegetation indices (VIs) and farmers reported yield were developed and compared. The first model was based on VI values extracted from all available remote sensing imagery acquired during the optimum growing period (hereafter optimum growing period VI). The second model was based on VI values extracted from remote sensing imagery acquired after sowing and before harvest dates per field (hereafter phenologically adjusted VI). To select the images acquired between sowing and harvesting dates per field, farmers crowdsourced crop phenology information was used. Results showed that vegetation indices derived based on farmers crowdsourced crop phenology information had a stronger relationship with sesame yield compared to vegetation indices derived based on the optimum growing period. This implies that using crowdsourced information related to crop phenology per field used to adjust the VIs, improved the performance of the model to predict sesame yield. Crowdsourcing was further used to identify the factors causing the yield variability within a field. According to the perception of farmers, overall soil fertility was the most important factor explaining the yield variability within a field, followed by high presence of weeds. Chapter 6 discusses the main findings of this thesis. It draws conclusions about the main research findings in each of the research questions addressed in the four main chapters. Finally, it discusses the necessary additional steps (e.g., data quality, sustainability) in a broader context that need to be considered to utilize the full potential of innovative data collection approaches for agricultural citizen science.</p

Crowdsourcing Cultural Heritage : Public Participation and Conflict Legacy in Finland

Following a recent worldwide boom in the democratization of knowledge, crowdsourcing and Participatory GIS, heritage practice increasingly draws on crowdsourced geographical data. In this paper, I discuss a public crowdsourcing of twentieth century conflict heritage in Finland, launched by state-owned broadcasting company Yleisradio. Here emphasis is on analysing the user behaviour and incentives, which can inform analogous future initiatives. Many of the public entries mirror local perspectives on conflict heritage: pride of personally important loci and self-satisfaction appear to be important incentives for taking part. Finally, I summarize themes that other heritage crowdsourcing organizers could apply to their work.Peer reviewe

Open Source Software Collaboration: Foundational Concepts and an Empirical Analysis

This paper has three primary goals. First, we provide an overview on some foundational concepts – “peer-production,” “user-centric innovation,” “crowdsourcing,” “task granularity,” and yes, open source and open content – for they are key elements of Internet-based collaboration we see today. Second, through this discussion on foundational concepts, we hope to make it clear why people interested in collaborative public management and administration should care about open source and open source-like collaboration. After this argument is made, we provide a very condensed summary of where we are to date on open source collaboration research. The goal of that research is to learn about the factors that lead to successful or abandoned collaborations in the open source domain, in part to help us understand how “open source-like” collaborations can be deployed in areas outside of software. We have a lot to cover. Let’s get right to it

Linking early geospatial documents, one place at a time: annotation of geographic documents with Recogito

Recogito is an open source tool for the semi-automatic annotation of place references in maps and texts. It was developed as part of the Pelagios 3 research project, which aims to build up a comprehensive directory of places referred to in early maps and geographic writing predating the year 1492. Pelagios 3 focuses specifically on sources from the Classical Latin, Greek and Byzantine periods; on Mappae Mundi and narrative texts from the European Medieval period; on Late Medieval Portolans; and on maps and texts from the early Islamic and early Chinese traditions. Since the start of the project in September 2013, the team has harvested more than 120,000 toponyms, manually verifying almost 60,000 of them. Furthermore, the team held two public annotation workshops supported through the Open Humanities Awards 2014. In these workshops, a mixed audience of students and academics of different backgrounds used Recogito to add several thousand contributions on each workshop day. A number of benefits arise out of this work: on the one hand, the digital identification of places – and the names used for them – makes the documents' contents amenable to information retrieval technology, i.e. documents become more easily search- and discoverable to users than through conventional metadata-based search alone. On the other hand, the documents are opened up to new forms of re-use. For example, it becomes possible to “map” and compare the narrative of texts, and the contents of maps with modern day tools like Web maps and GIS; or to analyze and contrast documents’ geographic properties, toponymy and spatial relationships. Seen in a wider context, we argue that initiatives such as ours contribute to the growing ecosystem of the “Graph of Humanities Data” that is gathering pace in the Digital Humanities (linking data about people, places, events, canonical references, etc.), which has the potential to open up new avenues for computational and quantitative research in a variety of fields including History, Geography, Archaeology, Classics, Genealogy and Modern Languages

COLLABORATIVE SCIENCE ACROSS THE GLOBE: THE INFLUENCE OF MOTIVATION AND CULTURE ON VOLUNTEERS IN THE UNITED STATES, INDIA, AND COSTA RICA.

Reliance on volunteer participation for collaborative scientific projects has become extremely popular in the past decade. Cutting across disciplines, locations, and participation practices, hundreds of thousands of people all over the world are now involved in these studies, and are advancing tasks that scientists cannot accomplish alone. Although existing projects have demonstrated the value of involving volunteers to collect data, few projects have been successful in maintaining volunteer involvement over long periods of time. Therefore, it is important to understand the unique motivations of volunteers and their effect on participation practices, so that effective partnerships between volunteers and scientists can be established. This study provides a first look into the relationship between motivation and culture in the context of ecology-focused collaborative scientific projects around the world. Projects in three distinct cultures - the United States, India, and Costa Rica - were examined by triangulating qualitative and quantitative methods followed by a cross-cultural comparison. The findings reveal a temporal process of participation that is highly dependent on motivation and culture. Initial participation stems in most cases from self-directed motivations. However, as time progresses, the motivational process becomes more complex and includes both self-directed motivations and collaborative motivations. In addition, motivation is strongly modulated by local cultural norms, expectations, and practices. Collaborative and scientific cultures also have an impact throughout the course of the volunteers' participation. This research provides theoretical and practical contributions: its findings extend current understanding of theories of motivation by showing the connection between culture and motivation, and demonstrate how cultural effects lie at the core of motivation and participation practices in volunteer-based collaborative scientific projects. These findings will also inform scientists, project leaders, educators, administrators, and designers on ways to entice and maintain long-term volunteer participation in collaborative scientific projects that are situated in different cultures