18 research outputs found

    A general framework integrating techniques for scheduling under uncertainty

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    Ces derniĂšres annĂ©es, de nombreux travaux de recherche ont portĂ© sur la planification de tĂąches et l'ordonnancement sous incertitudes. Ce domaine de recherche comprend un large choix de modĂšles, techniques de rĂ©solution et systĂšmes, et il est difficile de les comparer car les terminologies existantes sont incomplĂštes. Nous avons cependant identifiĂ© des familles d'approches gĂ©nĂ©rales qui peuvent ĂȘtre utilisĂ©es pour structurer la littĂ©rature suivant trois axes perpendiculaires. Cette nouvelle structuration de l'Ă©tat de l'art est basĂ©e sur la façon dont les dĂ©cisions sont prises. De plus, nous proposons un modĂšle de gĂ©nĂ©ration et d'exĂ©cution pour ordonnancer sous incertitudes qui met en oeuvre ces trois familles d'approches. Ce modĂšle est un automate qui se dĂ©veloppe lorsque l'ordonnancement courant n'est plus exĂ©cutable ou lorsque des conditions particuliĂšres sont vĂ©rifiĂ©es. Le troisiĂšme volet de cette thĂšse concerne l'Ă©tude expĂ©rimentale que nous avons menĂ©e. Au-dessus de ILOG Solver et Scheduler nous avons implĂ©mentĂ© un prototype logiciel en C++, directement instanciĂ© de notre modĂšle de gĂ©nĂ©ration et d'exĂ©cution. Nous prĂ©sentons de nouveaux problĂšmes d'ordonnancement probabilistes et une approche par satisfaction de contraintes combinĂ©e avec de la simulation pour les rĂ©soudre. ABSTRACT : For last years, a number of research investigations on task planning and scheduling under uncertainty have been conducted. This research domain comprises a large number of models, resolution techniques, and systems, and it is difficult to compare them since the existing terminologies are incomplete. However, we identified general families of approaches that can be used to structure the literature given three perpendicular axes. This new classification of the state of the art is based on the way decisions are taken. In addition, we propose a generation and execution model for scheduling under uncertainty that combines these three families of approaches. This model is an automaton that develops when the current schedule is no longer executable or when some particular conditions are met. The third part of this thesis concerns our experimental study. On top of ILOG Solver and Scheduler, we implemented a software prototype in C++ directly instantiated from our generation and execution model. We present new probabilistic scheduling problems and a constraintbased approach combined with simulation to solve some instances thereof

    Algorithms for Scheduling Problems

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    This edited book presents new results in the area of algorithm development for different types of scheduling problems. In eleven chapters, algorithms for single machine problems, flow-shop and job-shop scheduling problems (including their hybrid (flexible) variants), the resource-constrained project scheduling problem, scheduling problems in complex manufacturing systems and supply chains, and workflow scheduling problems are given. The chapters address such subjects as insertion heuristics for energy-efficient scheduling, the re-scheduling of train traffic in real time, control algorithms for short-term scheduling in manufacturing systems, bi-objective optimization of tortilla production, scheduling problems with uncertain (interval) processing times, workflow scheduling for digital signal processor (DSP) clusters, and many more

    Cross-Docking: A Proven LTL Technique to Help Suppliers Minimize Products\u27 Unit Costs Delivered to the Final Customers

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    This study aims at proposing a decision-support tool to reduce the total supply chain costs (TSCC) consisting of two separate and independent objective functions including total transportation costs (TTC) and total cross-docking operating cost (TCDC). The full-truckload (FT) transportation mode is assumed to handle supplier→customer product transportation; otherwise, a cross-docking terminal as an intermediate transshipment node is hired to handle the less-than-truckload (LTL) product transportation between the suppliers and customers. TTC model helps minimize the total transportation costs by maximization of the number of FT transportation and reduction of the total number of LTL. TCDC model tries to minimize total operating costs within a cross-docking terminal. Both sub-objective functions are formulated as binary mathematical programming models. The first objective function is a binary-linear programming model, and the second one is a binary-quadratic assignment problem (QAP) model. QAP is an NP-hard problem, and therefore, besides a complement enumeration method using ILOG CPLEX software, the Tabu search (TS) algorithm with four diversification methods is employed to solve larger size problems. The efficiency of the model is examined from two perspectives by comparing the output of two scenarios including; i.e., 1) when cross-docking is included in the supply chain and 2) when it is excluded. The first perspective is to compare the two scenarios’ outcomes from the total supply chain costs standpoint, and the second perspective is the comparison of the scenarios’ outcomes from the total supply chain costs standpoint. By addressing a numerical example, the results confirm that the present of cross-docking within a supply chain can significantly reduce total supply chain costs and total transportation costs

    Advanced methods and models in uncertainty for the order promising process in supply chain characterized by the lack of homogeneity in product

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    Tesis por compendioThe Lack of Homogeneity in the Product (LHP) appears in productive processes with raw materials, which directly stem from nature and/or production processes with operations that confer heterogeneity to the characteristics of the outputs obtained, even when the inputs used are homogeneous. LHP appears in different sectors such as ceramic tile, horticulture, marble, snacks, among others. LHP becomes a managerial problem when customers require to be served with homogeneous product. Supply chains responsible to provide homogeneous product face the need to include classification activities in their productive processes to obtain sub-lots of homogeneous product. Due to the inherent LHP uncertainty, these homogeneous sub-lots will not be known until the product have been produced and classified. An improper management of the LHP can have a very negative impact on the customers' satisfaction due to inconsistencies in the answer to their requirements and also on the Supply Chain's efficiency. The Order Promising Process (OPP) appears as a key element for properly managing the LHP in order to ensure the matching of uncertain homogeneous supply with customer order proposals. The OPP refers to the set of business activities that are triggered to provide a response to the orders from customers. These activities are related to the acceptance/rejection decision, and to set delivery dates. For supply chains affected by the LHP, the OPP must consider the homogeneity as another requirement in the answer to the orders. Besides, due to the LHP inherent uncertainty, discrepancies between the real and planned homogeneous quantities might provoke that previously committed orders cannot be served. The Shortage Planning (SP) process intends to find alternatives in order to minimise the negative impact on customers and the supply chain. Considering LHP in the OPP brings a set of new challenging features to be addressed. The conventional approach of assuming homogeneity in the product for the master production schedule (MPS) and the quantities Available-To-Promise (ATP) derived from it is no longer adequate. Instead, both the MPS and ATP should be handled in terms of homogeneous sub-lots. Since the exact quantity of homogeneous product from the planned lots in the MPS is not exactly known until the classification activities have been performed, the ATP also inherits this uncertainty, bringing a new level of complexity. Non-homogeneous product cannot be accumulated in order to fulfil future incoming orders. Even more, if the product handled is perishable, the homogeneity management becomes considerably more complex. This is because the state of the product is dynamic with time and related variables to it, like quality, price, etc., could change with time. This situation could bring unexpected wasting costs apart from the shortages already mentioned. The perishability factor is itself another source of uncertainty associated to the LHP. This dissertation proposes a conceptual framework and different mathematical programming models and tools, in both deterministic and uncertainty environments, in order to support the OPP and SP under LHP's effect. The aim is to provide a reliable commitment with customer orders looking for a high service level not just in the due date and quantity but also in the homogeneity requirements. The modelling of the characteristics inherent to LHP under deterministic context constitutes itself one of the main contribution of this dissertation. Another novelty consists in the inclusion of uncertainty in the definition of homogeneous sub-lots, their quantities and their dynamic state and value. The uncertainty modelling approach proposed is mainly based on the application of fuzzy set theory and possibility theory. The proposed mathematical models and tools have been validated in real cases of SC, specifically in the ceramic tile sector for non perishables, and in the fruit sector for perishables. The results show a ...La Falta de Homogeneidad en el Producto (LHP, por sus siglas del inglĂ©s ``Lack of Homogeneity in the Product'') aparece en procesos productivos con materias primas que derivan directamente de la naturaleza y/o procesos de producciĂłn con operaciones que confieren heterogeneidad a las caracterĂ­sticas de los productos obtenidos, incluso cuando los insumos utilizados son homogĂ©neos. La LHP aparece en diferentes sectores como la cerĂĄmica, horticultura, mĂĄrmol, snacks, entre otros. Se convierte en un problema gerencial cuando los clientes requieren homogeneidad en el producto y las cadenas de suministro enfrentan la necesidad de incluir actividades de clasificaciĂłn en sus procesos productivos para obtener sub-lotes de producto homogĂ©neo. Debido a la incertidumbre inherente a la LHP, los sub-lotes homogĂ©neos y su cantidad no serĂĄn conocidos hasta que el producto haya sido producido y clasificado. Una gestiĂłn inadecuada de la LHP puede tener un impacto muy negativo en la satisfacciĂłn de los clientes debido a inconsistencias en la respuesta a sus requerimientos y tambiĂ©n en la eficacia de la Cadena de Suministro. El Proceso de Comprometer de Pedido (OPP, por sus siglas del inglĂ©s ``Order Promising Process'') aparece como un elemento clave para gestionar adecuadamente la LHP, con el fin de asegurar la coincidencia entre el suministro incierto de producto homogĂ©neo y las propuestas de pedido del cliente. El OPP se refiere al conjunto de actividades empresariales realizadas para proporcionar una respuesta a las Ăłrdenes de los clientes. Estas actividades estĂĄn relacionadas con las decisiones de aceptaciĂłn/rechazo, y establecimiento de fechas de entrega para las Ăłrdenes del cliente. En las cadenas de suministro afectadas por la LHP, el OPP debe considerar la homogeneidad como otro requisito adicional en la respuesta a los pedidos. AdemĂĄs, debido a la incertidumbre intrĂ­nseca de la LHP, las discrepancias entre las cantidades homogĂ©neas reales y planificadas podrĂ­an provocar que las Ăłrdenes comprometidas anteriormente no puedan ser completadas debido a la escasez de producto. El proceso de planificaciĂłn de la escasez (SP, por sus siglas del inglĂ©s "Shortage Planning") se encarga de encontrar alternativas para minimizar este impacto negativo en los clientes y la cadena de suministro. Considerar la LHP dentro del OPP implica un conjunto nuevo de caracterĂ­sticas desafiantes que deben ser abordadas. El enfoque convencional de asumir la homogeneidad en el producto para el programa maestro de producciĂłn (MPS, por sus siglas del inglĂ©s "Master Production Schedule") y las cantidades disponibles a comprometer (ATP, por sus siglas del inglĂ©s "Available-To-Promise") derivadas de Ă©l, no es adecuado. En cambio, tanto el MPS como el ATP deben manejarse en tĂ©rminos de sub-lotes homogĂ©neos. Dado que la cantidad exacta de producto homogĂ©neo de los lotes previstos en el MPS no se sabe exactamente hasta que se han realizado las actividades de clasificaciĂłn, el ATP tambiĂ©n hereda esta incertidumbre, trayendo un nuevo nivel de complejidad. El producto no homogĂ©neo no se puede acumular para satisfacer futuras Ăłrdenes entrantes. MĂĄs aĂșn, si el producto manipulado es perecedero, el manejo de la homogeneidad se vuelve mucho mĂĄs complejo. Esto se debe a que el estado del producto es dinĂĄmico en el tiempo, y variables relacionadas como calidad, precio, etc., podrĂ­an tambiĂ©n cambiar con el tiempo. Esta situaciĂłn puede provocar costos inesperados de desperdicio aparte de la escasez ya mencionada. El factor de perecedero es en sĂ­ mismo otra fuente de incertidumbre asociada a la LHP. Esta disertaciĂłn propone un marco conceptual y diferentes modelos y herramientas de programaciĂłn matemĂĄtica, tanto en entornos deterministas como de incertidumbre, para apoyar al OPP y SP considerando el efecto de LHP. El objetivo es proporcionar un compromiso fiable con los pedidos de los clientes en busca de un alto nivel de servicio no sLa Falta d'HomogeneĂŻtat en el Producte (LHP, per les seues sigles de l'anglĂ©s ''Lack of Homogeneity in the Product'') apareix en processos productius amb matĂšries primes que deriven directament de la natura i/o processos de producciĂł amb operacions que conferixen heterogeneĂŻtat a les caracterĂ­stiques dels productes obtinguts, fins i tot quan les entrades utilitzades sĂłn homogĂšnies . La LHP apareix en diferents sectors com la cerĂ mica, horticultura, marbre, snacks, entre altres. Es convertix en un problema gerencial quan els clients requereixen homogeneĂŻtat en el producte i les cadenes de subministrament enfronten la necessitat d'incloure activitats de classificaciĂł en els seus processos productius per a obtindre sublots de producte homogeni. A causa de la incertesa inherent a la LHP, els sublots homogenis i la seua quantitat no seran coneguts fins que el producte haja sigut produĂŻt i classificat. Una gestiĂł inadequada de la LHP pot tindre un impacte molt negatiu en la satisfacciĂł dels clients degut a inconsistĂšncies en la resposta als seus requeriments i tambĂ© en l'eficĂ cia de la Cadena de Subministrament. El ProcĂ©s de Comprometre Comandes (OPP, per les seues sigles de l'anglĂ©s ''Order Promising Process'') apareix com un element clau per a gestionar adequadament la LHP, a fi d'assegurar la coincidĂšncia entre el subministrament incert de producte homogeni i les propostes de comanda del client. L'OPP es refereix al conjunt d'activitats empresarials realitzades per a proporcionar una resposta a les ordres dels clients. Aquestes activitats estan relacionades amb les decisions d'acceptaciĂł/rebuig, i establiment de dates de lliurament per a les ordres del client. En les cadenes de subministrament afectades per la LHP, l'OPP ha de considerar l'homogeneĂŻtat com un altre requisit addicional en la resposta a les comandes. A mĂ©s, a causa de la incertesa intrĂ­nseca de la LHP, les discrepĂ ncies entre les quantitats homogĂšnies reals i planificades podrien provocar que les ordres compromeses anteriorment no puguen ser completades a causa de l'escassetat de producte. El procĂ©s de planificaciĂł de l'escassetat (SP, per les seues sigles de l'anglĂ©s "Shortage Planning") s'encarrega de trobar alternatives per a minimitzar aquest impacte negatiu en els clients i en la cadena de subministrament. Considerar la LHP dins de l'OPP implica un conjunt nou de caracterĂ­stiques desafiants que han de ser abordades. L'enfocament convencional d'assumir l'homogeneĂŻtat en el producte per al programa mestre de producciĂł (MPS, per les seues sigles de l'anglĂ©s "Master Production Schedule") i les quantitats disponibles a comprometre (ATP, per les seues sigles de l'anglĂ©s "Available-To-Promise") derivades d'ell, no Ă©s adequat. En canvi, tant el MPS com l'ATP han de manejar-se en termes de sublots homogenis. AtĂ©s que la quantitat exacta de producte homogeni dels lots previstos en el MPS no se sap exactament fins que s'han realitzat les activitats de classificaciĂł, l'ATP tambĂ© hereta aquesta incertesa, portant un nou nivell de complexitat. El producte no homogeni no es pot acumular per a satisfer futures ordees entrants. MĂ©s encara, si el producte manipulat Ă©s perible, el maneig de l'homogeneĂŻtat es torna molt mĂ©s complex. AçĂČ es deu al fet que l'estat del producte Ă©s dinĂ mic en el temps, i variables relacionades com qualitat, preu, etc., podrien tambĂ© canviar amb el temps. Aquesta situaciĂł pot provocar costos inesperats de rebuig a banda de l'escassetat ja esmentada. El factor de perible Ă©s en si mateix un altra font d'incertesa associada a la LHP. Aquesta dissertaciĂł proposa un marc conceptual i diferents models i eines de programaciĂł matemĂ tica, tant en entorns deterministes com d'incertesa, per a recolzar a l'OPP i SP considerant l'efecte de LHP. L'objectiu Ă©s proporcionar un compromĂ­s fiable amb les comandes dels clients a la recerca d'un alt nivell de servei no sols en la data i la quantitat esperades, sGrillo Espinoza, H. (2017). Advanced methods and models in uncertainty for the order promising process in supply chain characterized by the lack of homogeneity in product [Tesis doctoral no publicada]. Universitat PolitĂšcnica de ValĂšncia. https://doi.org/10.4995/Thesis/10251/91110TESISCompendi

    Application of lean scheduling and production control in non-repetitive manufacturing systems using intelligent agent decision support

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    This thesis was submitted for the degree of Doctor of Philosophy and awarded by Brunel University.Lean Manufacturing (LM) is widely accepted as a world-class manufacturing paradigm, its currency and superiority are manifested in numerous recent success stories. Most lean tools including Just-in-Time (JIT) were designed for repetitive serial production systems. This resulted in a substantial stream of research which dismissed a priori the suitability of LM for non-repetitive non-serial job-shops. The extension of LM into non-repetitive production systems is opposed on the basis of the sheer complexity of applying JIT pull production control in non-repetitive systems fabricating a high variety of products. However, the application of LM in job-shops is not unexplored. Studies proposing the extension of leanness into non-repetitive production systems have promoted the modification of pull control mechanisms or reconfiguration of job-shops into cellular manufacturing systems. This thesis sought to address the shortcomings of the aforementioned approaches. The contribution of this thesis to knowledge in the field of production and operations management is threefold: Firstly, a Multi-Agent System (MAS) is designed to directly apply pull production control to a good approximation of a real-life job-shop. The scale and complexity of the developed MAS prove that the application of pull production control in non-repetitive manufacturing systems is challenging, perplex and laborious. Secondly, the thesis examines three pull production control mechanisms namely, Kanban, Base Stock and Constant Work-in-Process (CONWIP) which it enhances so as to prevent system deadlocks, an issue largely unaddressed in the relevant literature. Having successfully tested the transferability of pull production control to non-repetitive manufacturing, the third contribution of this thesis is that it uses experimental and empirical data to examine the impact of pull production control on job-shop performance. The thesis identifies issues resulting from the application of pull control in job-shops which have implications for industry practice and concludes by outlining further research that can be undertaken in this direction

    Application of Optimization in Production, Logistics, Inventory, Supply Chain Management and Block Chain

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    The evolution of industrial development since the 18th century is now experiencing the fourth industrial revolution. The effect of the development has propagated into almost every sector of the industry. From inventory to the circular economy, the effectiveness of technology has been fruitful for industry. The recent trends in research, with new ideas and methodologies, are included in this book. Several new ideas and business strategies are developed in the area of the supply chain management, logistics, optimization, and forecasting for the improvement of the economy of the society and the environment. The proposed technologies and ideas are either novel or help modify several other new ideas. Different real life problems with different dimensions are discussed in the book so that readers may connect with the recent issues in society and industry. The collection of the articles provides a glimpse into the new research trends in technology, business, and the environment

    Considering the flexibility of human resources in planning and scheduling industrial activities

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    The growing need of responsiveness for manufacturing companies facing the market volatility raises a strong demand for flexibility in their organization. This flexibility can be used to enhance the robustness of a baseline schedule for a given programme of activities. Since the company personnel are increasingly seen as the core of the organizational structures, they provide the decision-makers with a source of renewable and viable flexibility. First, this work was implemented to model the problem of multi-period workforce allocation on industrial activities with two degrees of flexibility: the annualizing of the working time, which offers opportunities of changing the schedules, individually as well as collectively. The second degree of flexibility is the versatility of operators, which induces a dynamic view of their skills and the need to predict changes in individual performances as a result of successive assignments. The dynamic nature of workforce’s experience was modelled in function of learning-by-doing and of oblivion phenomenon during the work interruption periods. We firmly set ourselves in a context where the expected durations of activities are no longer deterministic, but result from the number and levels of experience of the workers assigned to perform them. After that, the research was oriented to answer the question “What kind of problem is raises the project we are facing to schedule?”: therefore the different dimensions of the project are inventoried and analysed to be measured. For each of these dimensions, the related sensitive assessment methods have been proposed. Relying on the produced correlated measures, the research proposes to aggregate them through a factor analysis in order to produce the main principal components of an instance. Consequently, the complexity or the easiness of solving or realising a given scheduling problem can be evaluated. In that view, we developed a platform software to solve the problem and construct the project baseline schedule with the associated resources allocation. This platform relies on a genetic algorithm. The model has been validated, moreover, its parameters has been tuned to give the best performance, relying on an experimental design procedure. The robustness of its performance was also investigated, by a comprehensive solving of four hundred instances of projects, ranked according to the number of their tasks. Due to the dynamic aspect of the workforce’s experience, this research work investigates a set of different parameters affecting the development of their versatility. The results recommend that the firms seeking for flexibility should accept an amount of extra cost to develop the operators’ multi functionality. In order to control these over-costs, the number of operators who attend a skill development program should be optimised, as well as the similarity of the new developed skills relative to the principal ones, or the number of the additional skills an operator may be trained to, or finally the way the operators’ working hours should be distributed along the period of skill acquisition: this is the field of investigations of the present work which will, in the end, open the door for considering human factors and workforce’s flexibility in generating a work baseline program

    Prise en compte de la flexibilitĂ© des ressources humaines dans la planification et l’ordonnancement des activitĂ©s industrielles

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    Le besoin croissant de rĂ©activitĂ© dans les diffĂ©rents secteurs industriels face Ă  la volatilitĂ© des marchĂ©s soulĂšve une forte demande de la flexibilitĂ© dans leur organisation. Cette flexibilitĂ© peut ĂȘtre utilisĂ©e pour amĂ©liorer la robustesse du planning de rĂ©fĂ©rence d’un programme d’activitĂ©s donnĂ©. Les ressources humaines de l’entreprise Ă©tant de plus en plus considĂ©rĂ©es comme le coeur des structures organisationnelles, elles reprĂ©sentent une source de flexibilitĂ© renouvelable et viable. Tout d’abord, ce travail a Ă©tĂ© mis en oeuvre pour modĂ©liser le problĂšme d’affectation multi-pĂ©riodes des effectifs sur les activitĂ©s industrielles en considĂ©rant deux dimensions de la flexibilitĂ©: L’annualisation du temps de travail, qui concerne les politiques de modulation d’horaires, individuels ou collectifs, et la polyvalence des opĂ©rateurs, qui induit une vision dynamique de leurs compĂ©tences et la nĂ©cessitĂ© de prĂ©voir les Ă©volutions des performances individuelles en fonction des affectations successives. La nature dynamique de l’efficacitĂ© des effectifs a Ă©tĂ© modĂ©lisĂ©e en fonction de l’apprentissage par la pratique et de la perte de compĂ©tence pendant les pĂ©riodes d’interruption du travail. En consĂ©quence, nous sommes rĂ©solument placĂ©s dans un contexte oĂč la durĂ©e prĂ©vue des activitĂ©s n’est plus dĂ©terministe, mais rĂ©sulte du nombre des acteurs choisis pour les exĂ©cuter, en plus des niveaux de leur expĂ©rience. Ensuite, la recherche a Ă©tĂ© orientĂ©e pour rĂ©pondre Ă  la question : « quelle genre, ou quelle taille, de problĂšme pose le projet que nous devons planifier? ». Par consĂ©quent, les diffĂ©rentes dimensions du problĂšme posĂ© sont classĂ©es et analysĂ©s pour ĂȘtre Ă©valuĂ©es et mesurĂ©es. Pour chaque dimension, la mĂ©thode d’évaluation la plus pertinente a Ă©tĂ© proposĂ©e : le travail a ensuite consistĂ© Ă  rĂ©duire les paramĂštres rĂ©sultants en composantes principales en procĂ©dant Ă  une analyse factorielle. En rĂ©sultat, la complexitĂ© (ou la simplicitĂ©) de la recherche de solution (c’est-Ă -dire de l’élaboration d’un planning satisfaisant pour un problĂšme donnĂ©) peut ĂȘtre Ă©valuĂ©e. Pour ce faire, nous avons dĂ©veloppĂ© une plate-forme logicielle destinĂ©e Ă  rĂ©soudre le problĂšme et construire le planning de rĂ©fĂ©rence du projet avec l’affectation des ressources associĂ©es, plate-forme basĂ©e sur les algorithmes gĂ©nĂ©tiques. Le modĂšle a Ă©tĂ© validĂ©, et ses paramĂštres ont Ă©tĂ© affinĂ©s via des plans d’expĂ©riences pour garantir la meilleure performance. De plus, la robustesse de ces performances a Ă©tĂ© Ă©tudiĂ©e sur la rĂ©solution complĂšte d’un Ă©chantillon de quatre cents projets, classĂ©s selon le nombre de leurs tĂąches. En raison de l’aspect dynamique de l’efficacitĂ© des opĂ©rateurs, le prĂ©sent travail examine un ensemble de facteurs qui influencent le dĂ©veloppement de leur polyvalence. Les rĂ©sultats concluent logiquement qu’une entreprise en quĂȘte de flexibilitĂ© doit accepter des coĂ»ts supplĂ©mentaires pour dĂ©velopper la polyvalence de ses opĂ©rateurs. Afin de maĂźtriser ces surcoĂ»ts, le nombre des opĂ©rateurs qui suivent un programme de dĂ©veloppement des compĂ©tences doit ĂȘtre optimisĂ©, ainsi que, pour chacun d’eux, le degrĂ© de ressemblance entre les nouvelles compĂ©tences dĂ©veloppĂ©es et les compĂ©tences initiales, ou le nombre de ces compĂ©tences complĂ©mentaires (toujours pour chacun d’eux), ainsi enfin que la façon dont les heures de travail des opĂ©rateurs doivent ĂȘtre rĂ©parties sur la pĂ©riode d’acquisition des compĂ©tences. Enfin, ce travail ouvre la porte pour la prise en compte future des facteurs humains et de la flexibilitĂ© des effectifs pendant l’élaboration d’un planning de rĂ©fĂ©rence. ABSTRACT : The growing need of responsiveness for manufacturing companies facing the market volatility raises a strong demand for flexibility in their organization. This flexibility can be used to enhance the robustness of a baseline schedule for a given programme of activities. Since the company personnel are increasingly seen as the core of the organizational structures, they provide the decision-makers with a source of renewable and viable flexibility. First, this work was implemented to model the problem of multi-period workforce allocation on industrial activities with two degrees of flexibility: the annualizing of the working time, which offers opportunities of changing the schedules, individually as well as collectively. The second degree of flexibility is the versatility of operators, which induces a dynamic view of their skills and the need to predict changes in individual performances as a result of successive assignments. The dynamic nature of workforce’s experience was modelled in function of learning-by-doing and of oblivion phenomenon during the work interruption periods. We firmly set ourselves in a context where the expected durations of activities are no longer deterministic, but result from the number and levels of experience of the workers assigned to perform them. After that, the research was oriented to answer the question “What kind of problem is raises the project we are facing to schedule?”: therefore the different dimensions of the project are inventoried and analysed to be measured. For each of these dimensions, the related sensitive assessment methods have been proposed. Relying on the produced correlated measures, the research proposes to aggregate them through a factor analysis in order to produce the main principal components of an instance. Consequently, the complexity or the easiness of solving or realising a given scheduling problem can be evaluated. In that view, we developed a platform software to solve the problem and construct the project baseline schedule with the associated resources allocation. This platform relies on a genetic algorithm. The model has been validated, moreover, its parameters has been tuned to give the best performance, relying on an experimental design procedure. The robustness of its performance was also investigated, by a comprehensive solving of four hundred instances of projects, ranked according to the number of their tasks. Due to the dynamic aspect of the workforce’s experience, this research work investigates a set of different parameters affecting the development of their versatility. The results recommend that the firms seeking for flexibility should accept an amount of extra cost to develop the operators’ multi functionality. In order to control these over-costs, the number of operators who attend a skill development program should be optimised, as well as the similarity of the new developed skills relative to the principal ones, or the number of the additional skills an operator may be trained to, or finally the way the operators’ working hours should be distributed along the period of skill acquisition: this is the field of investigations of the present work which will, in the end, open the door for considering human factors and workforce’s flexibility in generating a work baseline program
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