Aligning a Service Provisioning Model of a Service-Oriented System with the ITIL v.3 Life Cycle

Bringing together the ICT and the business layer of a service-oriented system (SoS) remains a great challenge. Few papers tackle the management of SoS from the business and organizational point of view. One solution is to use the well-known ITIL v.3 framework. The latter enables to transform the organization into a service-oriented organizational which focuses on the value provided to the service customers. In this paper, we align the steps of the service provisioning model with the ITIL v.3 processes. The alignment proposed should help organizations and IT teams to integrate their ICT layer, represented by the SoS, and their business layer, represented by ITIL v.3. One main advantage of this combined use of ITIL and a SoS is the full service orientation of the company.Comment: This document is the technical work of a conference paper submitted to the International Conference on Exploring Service Science 1.5 (IESS 2015

A Shibboleth-protected privilege management infrastructure for e-science education

Simplifying access to and usage of large scale compute resources via the grid is of critical importance to encourage the uptake of e-research. Security is one aspect that needs to be made as simple as possible for end users. The ESP-Grid and DyVOSE projects at the National e-Science Centre (NeSC) at the University of Glasgow are investigating security technologies which will make the end-user experience of using the grid easier and more secure. In this paper, we outline how simplified (from the user experience) authentication and authorization of users are achieved through single usernames and passwords at users' home institutions. This infrastructure, which will be applied in the second year of the grid computing module part of the advanced MSc in Computing Science at the University of Glasgow, combines grid portal technology, the Internet2 Shibboleth Federated Access Control infrastructure, and the PERMS role-based access control technology. Through this infrastructure inter-institutional teaching can be supported where secure access to federated resources is made possible between sites. A key aspect of the work we describe here is the ability to support dynamic delegation of authority whereby local/remote administrators are able to dynamically assign meaningful privileges to remote/local users respectively in a trusted manner thus allowing for the dynamic establishment of virtual organizations with fine grained security at their heart

Protecting web services with service oriented traceback architecture

Service oriented architecture (SOA) is a way of reorganizing software infrastructure into a set of service abstracts. In the area of applying SOA to Web service security, there have been some well defined security dimensions. However, current Web security systems, like WS-Security are not efficient enough to handle distributed denial of service (DDoS) attacks. Our new approach, service oriented traceback architecture (SOTA), provides a framework to be able to identify the source of an attack. This is accomplished by deploying our defence system at distributed routers, in order to examine the incoming SOAP messages and place our own SOAP header. By this method, we can then use the new SOAP header information, to traceback through the network the source of the attack. According to our experimental performance evaluations, we find that SOTA is quite scaleable, simple and quite effective at identifying the source.<br /

From Sensor to Observation Web with Environmental Enablers in the Future Internet

This paper outlines the grand challenges in global sustainability research and the objectives of the FP7 Future Internet PPP program within the Digital Agenda for Europe. Large user communities are generating significant amounts of valuable environmental observations at local and regional scales using the devices and services of the Future Internet. These communities’ environmental observations represent a wealth of information which is currently hardly used or used only in isolation and therefore in need of integration with other information sources. Indeed, this very integration will lead to a paradigm shift from a mere Sensor Web to an Observation Web with semantically enriched content emanating from sensors, environmental simulations and citizens. The paper also describes the research challenges to realize the Observation Web and the associated environmental enablers for the Future Internet. Such an environmental enabler could for instance be an electronic sensing device, a web-service application, or even a social networking group affording or facilitating the capability of the Future Internet applications to consume, produce, and use environmental observations in cross-domain applications. The term ?envirofied? Future Internet is coined to describe this overall target that forms a cornerstone of work in the Environmental Usage Area within the Future Internet PPP program. Relevant trends described in the paper are the usage of ubiquitous sensors (anywhere), the provision and generation of information by citizens, and the convergence of real and virtual realities to convey understanding of environmental observations. The paper addresses the technical challenges in the Environmental Usage Area and the need for designing multi-style service oriented architecture. Key topics are the mapping of requirements to capabilities, providing scalability and robustness with implementing context aware information retrieval. Another essential research topic is handling data fusion and model based computation, and the related propagation of information uncertainty. Approaches to security, standardization and harmonization, all essential for sustainable solutions, are summarized from the perspective of the Environmental Usage Area. The paper concludes with an overview of emerging, high impact applications in the environmental areas concerning land ecosystems (biodiversity), air quality (atmospheric conditions) and water ecosystems (marine asset management)

The PERMIS X.509 Based Privilege Management Infrastructure

This document describes the PERMIS X.509 Based Privilege Management Infrastructure, which is a trust management system as described in RFC 2704 [2]. The PERMIS Infrastructure is compared with the AAA Authorisation Framework described in RFC 2904 [4], and is shown to be compatible with it

ERP implementation methodologies and frameworks: a literature review

Enterprise Resource Planning (ERP) implementation is a complex and vibrant process, one that involves a combination of technological and organizational interactions. Often an ERP implementation project is the single largest IT project that an organization has ever launched and requires a mutual fit of system and organization. Also the concept of an ERP implementation supporting business processes across many different departments is not a generic, rigid and uniform concept and depends on variety of factors. As a result, the issues addressing the ERP implementation process have been one of the major concerns in industry. Therefore ERP implementation receives attention from practitioners and scholars and both, business as well as academic literature is abundant and not always very conclusive or coherent. However, research on ERP systems so far has been mainly focused on diffusion, use and impact issues. Less attention has been given to the methods used during the configuration and the implementation of ERP systems, even though they are commonly used in practice, they still remain largely unexplored and undocumented in Information Systems research. So, the academic relevance of this research is the contribution to the existing body of scientific knowledge. An annotated brief literature review is done in order to evaluate the current state of the existing academic literature. The purpose is to present a systematic overview of relevant ERP implementation methodologies and frameworks as a desire for achieving a better taxonomy of ERP implementation methodologies. This paper is useful to researchers who are interested in ERP implementation methodologies and frameworks. Results will serve as an input for a classification of the existing ERP implementation methodologies and frameworks. Also, this paper aims also at the professional ERP community involved in the process of ERP implementation by promoting a better understanding of ERP implementation methodologies and frameworks, its variety and history