CloudHealth: A Model-Driven Approach to Watch the Health of Cloud Services

Cloud systems are complex and large systems where services provided by different operators must coexist and eventually cooperate. In such a complex environment, controlling the health of both the whole environment and the individual services is extremely important to timely and effectively react to misbehaviours, unexpected events, and failures. Although there are solutions to monitor cloud systems at different granularity levels, how to relate the many KPIs that can be collected about the health of the system and how health information can be properly reported to operators are open questions. This paper reports the early results we achieved in the challenge of monitoring the health of cloud systems. In particular we present CloudHealth, a model-based health monitoring approach that can be used by operators to watch specific quality attributes. The CloudHealth Monitoring Model describes how to operationalize high level monitoring goals by dividing them into subgoals, deriving metrics for the subgoals, and using probes to collect the metrics. We use the CloudHealth Monitoring Model to control the probes that must be deployed on the target system, the KPIs that are dynamically collected, and the visualization of the data in dashboards.Comment: 8 pages, 2 figures, 1 tabl

Methodological approaches and techniques for designing ontologies in information systems requirements engineering

Programa doutoral em Information Systems and TechnologyThe way we interact with the world around us is changing as new challenges arise, embracing innovative business models, rethinking the organization and processes to maximize results, and evolving change management. Currently, and considering the projects executed, the methodologies used do not fully respond to the companies' needs. On the one hand, organizations are not familiar with the languages used in Information Systems, and on the other hand, they are often unable to validate requirements or business models. These are some of the difficulties encountered that lead us to think about formulating a new approach. Thus, the state of the art presented in this paper includes a study of the models involved in the software development process, where traditional methods and the rivalry of agile methods are present. In addition, a survey is made about Ontologies and what methods exist to conceive, transform, and represent them. Thus, after analyzing some of the various possibilities currently available, we began the process of evolving a method and developing an approach that would allow us to design ontologies. The method we evolved and adapted will allow us to derive terminologies from a specific domain, aggregating them in order to facilitate the construction of a catalog of terminologies. Next, the definition of an approach to designing ontologies will allow the construction of a domain-specific ontology. This approach allows in the first instance to integrate and store the data from different information systems of a given organization. In a second instance, the rules for mapping and building the ontology database are defined. Finally, a technological architecture is also proposed that will allow the mapping of an ontology through the construction of complex networks, allowing mapping and relating terminologies. This doctoral work encompasses numerous Research & Development (R&D) projects belonging to different domains such as Software Industry, Textile Industry, Robotic Industry and Smart Cities. Finally, a critical and descriptive analysis of the work done is performed, and we also point out perspectives for possible future work.A forma como interagimos com o mundo à nossa volta está a mudar à medida que novos desafios surgem, abraçando modelos empresariais inovadores, repensando a organização e os processos para maximizar os resultados, e evoluindo a gestão da mudança. Atualmente, e considerando os projetos executados, as metodologias utilizadas não respondem na totalidade às necessidades das empresas. Por um lado, as organizações não estão familiarizadas com as linguagens utilizadas nos Sistemas de Informação, por outro lado, são muitas vezes incapazes de validar requisitos ou modelos de negócio. Estas são algumas das dificuldades encontradas que nos levam a pensar na formulação de uma nova abordagem. Assim, o estado da arte apresentado neste documento inclui um estudo dos modelos envolvidos no processo de desenvolvimento de software, onde os métodos tradicionais e a rivalidade de métodos ágeis estão presentes. Além disso, é efetuado um levantamento sobre Ontologias e quais os métodos existentes para as conceber, transformar e representar. Assim, e após analisarmos algumas das várias possibilidades atualmente disponíveis, iniciou-se o processo de evolução de um método e desenvolvimento de uma abordagem que nos permitisse conceber ontologias. O método que evoluímos e adaptamos permitirá derivar terminologias de um domínio específico, agregando-as de forma a facilitar a construção de um catálogo de terminologias. Em seguida, a definição de uma abordagem para conceber ontologias permitirá a construção de uma ontologia de um domínio específico. Esta abordagem permite em primeira instância, integrar e armazenar os dados de diferentes sistemas de informação de uma determinada organização. Num segundo momento, são definidas as regras para o mapeamento e construção da base de dados ontológica. Finalmente, é também proposta uma arquitetura tecnológica que permitirá efetuar o mapeamento de uma ontologia através da construção de redes complexas, permitindo mapear e relacionar terminologias. Este trabalho de doutoramento engloba inúmeros projetos de Investigação & Desenvolvimento (I&D) pertencentes a diferentes domínios como por exemplo Indústria de Software, Indústria Têxtil, Indústria Robótica e Smart Cities. Finalmente, é realizada uma análise critica e descritiva do trabalho realizado, sendo que apontamos ainda perspetivas de possíveis trabalhos futuros

An adaptive service oriented architecture:Automatically solving interoperability problems

Organizations desire to be able to easily cooperate with other companies and still be flexible. The IT infrastructure used by these companies should facilitate these wishes. Service-Oriented Architecture (SOA) and Autonomic Computing (AC) were introduced in order to realize such an infrastructure, however both have their shortcomings and do not fulfil these wishes. This dissertation addresses these shortcomings and presents an approach for incorporating (self-) adaptive behavior in (Web) services. A conceptual foundation of adaptation is provided and SOA is extended to incorporate adaptive behavior, called Adaptive Service Oriented Architecture (ASOA). To demonstrate our conceptual framework, we implement it to address a crucial aspect of distributed systems, namely interoperability. In particular, we study the situation of a service orchestrator adapting itself to evolving service providers.

An adaptive service oriented architecture: Automatically solving interoperability problems.

Organizations desire to be able to easily cooperate with other companies and still be flexible. The IT infrastructure used by these companies should facilitate these wishes. Service-Oriented Architecture (SOA) and Autonomic Computing (AC) were introduced in order to realize such an infrastructure, however both have their shortcomings and do not fulfil these wishes. This dissertation addresses these shortcomings and presents an approach for incorporating (self-) adaptive behavior in (Web) services. A conceptual foundation of adaptation is provided and SOA is extended to incorporate adaptive behavior, called Adaptive Service Oriented Architecture (ASOA). To demonstrate our conceptual framework, we implement it to address a crucial aspect of distributed systems, namely interoperability. In particular, we study the situation of a service orchestrator adapting itself to evolving service providers.

Towards an Ontological Foundation of Services Science: The General Service Model

Despite the ubiquity of services, there is still no consensus ontheir exact nature and structure. This consensus, however, isnecessary to unambiguously describe and trade servicesphysically as well as in an Internet of Service. To make someprogress towards a shared conceptualization, we present in thispaper a general service model based on the DOLCE foundationalontology. In our understanding, a service is essentially composedof a service process whose core actions (delivered by a serviceproducer to a service consumer) comply with the exposeddescription of a service provider’s commitment. Each servicebelongs to a larger service system process which obeys legal andpricing constraints. We illustrate the model’s usefulness andrelevance by the means of a continuous example

A filtering engine for large conceptual schemas

Postprint (published version

Mass Customization of Cloud Services - Engineering, Negotiation and Optimization

Several challenges hinder the entry of mass customization principles into Cloud computing: Firstly, the service engineering on provider side needs to be automated. Secondly, there has to be a suitable negotiation mechanism helping provider and consumer on finding an agreement on Quality-of-Service and price. Thirdly, finding the optimal configuration requires adequate and efficient optimization techniques. The work at hand addresses these challenges through technical and economic contributions