Review Pemanfaatan Teknik Data Mining dalam Segmentasi Konsumen

Dukungan data mining dalam strategi pemasaran sangat besar. Segmentasi konsumen merupakan salah satu proses yang dilakukan dalam strategi pemasaran. Untuk mendukung hasil yang proses pengelompokan konsumen atau segmentasi konsumen ini maka dukungan data mining sangat berperan penting. Berdasarkan pemetaan penelitian mengenai dukungan data mining pada segmentasi konsumen didapat ada dua algoritma yang sering digunakan untuk segmentasi konsumen antara lain K-Means Clustering dan Fuzzy C-Means clustering. Adapun atribut-atribut yang digunakan untuk proses mining pada segmentasi konsumen adalah data konsumen, produk, demografi, perilaku konsumen, transaksi, RFMDC, RFM (Rerency, Frequency Monetery), dan LTV (Life Time Value). Dan penting untuk menggabungkan algoritma clustering dengan algoritma Classification, Association, dan CPV untuk mendapatkan nilai potensial dari tiap cluster

The emerging landscape of Social Media Data Collection: anticipating trends and addressing future challenges

[spa] Las redes sociales se han convertido en una herramienta poderosa para crear y compartir contenido generado por usuarios en todo internet. El amplio uso de las redes sociales ha llevado a generar una enorme cantidad de información, presentando una gran oportunidad para el marketing digital. A través de las redes sociales, las empresas pueden llegar a millones de consumidores potenciales y capturar valiosos datos de los consumidores, que se pueden utilizar para optimizar estrategias y acciones de marketing. Los beneficios y desafíos potenciales de utilizar las redes sociales para el marketing digital también están creciendo en interés entre la comunidad académica. Si bien las redes sociales ofrecen a las empresas la oportunidad de llegar a una gran audiencia y recopilar valiosos datos de los consumidores, el volumen de información generada puede llevar a un marketing sin enfoque y consecuencias negativas como la sobrecarga social. Para aprovechar al máximo el marketing en redes sociales, las empresas necesitan recopilar datos confiables para propósitos específicos como vender productos, aumentar la conciencia de marca o fomentar el compromiso y para predecir los comportamientos futuros de los consumidores. La disponibilidad de datos de calidad puede ayudar a construir la lealtad a la marca, pero la disposición de los consumidores a compartir información depende de su nivel de confianza en la empresa o marca que lo solicita. Por lo tanto, esta tesis tiene como objetivo contribuir a la brecha de investigación a través del análisis bibliométrico del campo, el análisis mixto de perfiles y motivaciones de los usuarios que proporcionan sus datos en redes sociales y una comparación de algoritmos supervisados y no supervisados para agrupar a los consumidores. Esta investigación ha utilizado una base de datos de más de 5,5 millones de colecciones de datos durante un período de 10 años. Los avances tecnológicos ahora permiten el análisis sofisticado y las predicciones confiables basadas en los datos capturados, lo que es especialmente útil para el marketing digital. Varios estudios han explorado el marketing digital a través de las redes sociales, algunos centrándose en un campo específico, mientras que otros adoptan un enfoque multidisciplinario. Sin embargo, debido a la naturaleza rápidamente evolutiva de la disciplina, se requiere un enfoque bibliométrico para capturar y sintetizar la información más actualizada y agregar más valor a los estudios en el campo. Por lo tanto, las contribuciones de esta tesis son las siguientes. En primer lugar, proporciona una revisión exhaustiva de la literatura sobre los métodos para recopilar datos personales de los consumidores de las redes sociales para el marketing digital y establece las tendencias más relevantes a través del análisis de artículos significativos, palabras clave, autores, instituciones y países. En segundo lugar, esta tesis identifica los perfiles de usuario que más mienten y por qué. Específicamente, esta investigación demuestra que algunos perfiles de usuario están más inclinados a cometer errores, mientras que otros proporcionan información falsa intencionalmente. El estudio también muestra que las principales motivaciones detrás de proporcionar información falsa incluyen la diversión y la falta de confianza en las medidas de privacidad y seguridad de los datos. Finalmente, esta tesis tiene como objetivo llenar el vacío en la literatura sobre qué algoritmo, supervisado o no supervisado, puede agrupar mejor a los consumidores que proporcionan sus datos en las redes sociales para predecir su comportamiento futuro

Some Clustering Methods, Algorithms and their Applications

Clustering is a type of unsupervised learning [15]. When no target values are known, or "supervisors," in an unsupervised learning task, the purpose is to produce training data from the inputs themselves. Data mining and machine learning would be useless without clustering. If you utilize it to categorize your datasets according to their similarities, you'll be able to predict user behavior more accurately. The purpose of this research is to compare and contrast three widely-used data-clustering methods. Clustering techniques include partitioning, hierarchy, density, grid, and fuzzy clustering. Machine learning, data mining, pattern recognition, image analysis, and bioinformatics are just a few of the many fields where clustering is utilized as an analytical technique. In addition to defining the various algorithms, specialized forms of cluster analysis, linking methods, and please offer a review of the clustering techniques used in the big data setting

Customer clustering in the health insurance industry by means of unsupervised machine learning

Internship Report presented as the partial requirement for obtaining a Master's degree in Data Science and Advanced AnalyticsTo ensure competitiveness and relevancy in today’s highly digitised world, companies need to ensure that their focus is continuously on the client and on the experience they provide – while not having a negative effect on the organisation’s bottom line. A crucial step to achieving this is to get to know one’s customer base. With the vast amount of data available in a health insurance company, they are able to leverage on unsupervised machine learning techniques to segment their customers. This enables organisations to have a more tailored approach to their customers, identify market growth opportunities and gain competitive advantage

Sentiment Analysis for Social Media

Sentiment analysis is a branch of natural language processing concerned with the study of the intensity of the emotions expressed in a piece of text. The automated analysis of the multitude of messages delivered through social media is one of the hottest research fields, both in academy and in industry, due to its extremely high potential applicability in many different domains. This Special Issue describes both technological contributions to the field, mostly based on deep learning techniques, and specific applications in areas like health insurance, gender classification, recommender systems, and cyber aggression detection

From the Hands of an Early Adopter's Avatar to Virtual Junkyards: Analysis of Virtual Goods' Lifetime Survival

One of the major questions in the study of economics, logistics, and business forecasting is the measurement and prediction of value creation, distribution, and lifetime in the form of goods. In "real" economies, a perfect model for the circulation of goods is impossible. However, virtual realities and economies pose a new frontier for the broad study of economics, since every good and transaction can be accurately tracked. Therefore, models that predict goods' circulation can be tested and confirmed before their introduction to "real life" and other scenarios. The present study is focused on the characteristics of early-stage adopters for virtual goods, and how they predict the lifespan of the goods. We employ machine learning and decision trees as the basis of our prediction models. Results provide evidence that the prediction of the lifespan of virtual objects is possible based just on data from early holders of those objects. Overall, communication and social activity are the main drivers for the effective propagation of virtual goods, and they are the most expected characteristics of early adopters.Comment: 28 page

A Hybrid Mining Approach to Facilitate Health Insurance Decision: Case Study of Non-Traditional Data Mining Applications in Taiwan NHI Databases

This study examines time-sensitive applications of data mining methods to facilitate claims review processing and provide policy information for insurance decision-making vis-à-vis the Taiwan National Health Insurance databases. In order to obtain the best payment management, a hybrid mining approach, which has been grounded on the extant knowledge of data mining projects and health insurance domain knowledge, is proposed. Through the integration of data warehousing, online analytical processing, data mining techniques and traditional data analysis in the healthcare field, an easy-to-use decision support platform, which will facilitate the health insurance decision-making process, is built. Drawing from lessons learned in case study, results showed that not only is hybrid mining approach a reliable, powerful, and user-friendly platform for diversified payment decision support, but that it also has great relevance for the practice and acceptance of evidence-based medicine. Researchers should develop hybrid mining approach combined with their own application systems in the future

Bayesian neural network learning for repeat purchase modelling in direct marketing.

We focus on purchase incidence modelling for a European direct mail company. Response models based on statistical and neural network techniques are contrasted. The evidence framework of MacKay is used as an example implementation of Bayesian neural network learning, a method that is fairly robust with respect to problems typically encountered when implementing neural networks. The automatic relevance determination (ARD) method, an integrated feature of this framework, allows to assess the relative importance of the inputs. The basic response models use operationalisations of the traditionally discussed Recency, Frequency and Monetary (RFM) predictor categories. In a second experiment, the RFM response framework is enriched by the inclusion of other (non-RFM) customer profiling predictors. We contribute to the literature by providing experimental evidence that: (1) Bayesian neural networks offer a viable alternative for purchase incidence modelling; (2) a combined use of all three RFM predictor categories is advocated by the ARD method; (3) the inclusion of non-RFM variables allows to significantly augment the predictive power of the constructed RFM classifiers; (4) this rise is mainly attributed to the inclusion of customer\slash company interaction variables and a variable measuring whether a customer uses the credit facilities of the direct mailing company.Marketing; Companies; Models; Model; Problems; Neural networks; Networks; Variables; Credit;