The Development Methodology Of Operational Dashboard As A Tool For Organizational Performance Monitoring (A Case Study: Telkom Polytechnic)

The management needs to monitor and measure the performance of the organization continuously to restrain that business processes aims at the organization's mission and vision. This study assist management to monitor the organization performance continuously to restrain that business processes aims at the organization's goals. Providing the information about the achievement on KPIs that really fit the needs of its users, conveying the information are accurately and timely in the comfortable presentation format that effective. The information comes from various units within organization, so the management can take action or strategic decision-making quickly and precisely targeted for the improvement of the organization. The problems can be solved with information provider tools of the dashboard software. Dashboard software to be built is operational dashboard for the study program. Operational dashboard provides information on the ongoing activities, along with changes in real time to provide awareness to the things that need to be responded quickly, the information presented is very specific to the sufficient depth detail level, it is dynamic because it uses the data with higher frequency real time updates. The methodology proposed by Eva Hariyanti [5] was modified to suitable with environment condition. Her methodology aimed to develop dashboard at strategic and tactical level, while this study to produced operational dashboard. Her methodology concerns in provide data/information, personalized and collaboration among user. The methodology to develop operational dashboard was not cover analytical and trackability characteristic. Keywords : monitor, KPI, performance, operational dashboar

Modeling IoT-aware Business Processes - A State of the Art Report

This research report presents an analysis of the state of the art of modeling Internet of Things (IoT)-aware business processes. IOT links the physical world to the digital world. Traditionally, we would find information about events and processes in the physical world in the digital world entered by humans and humans using this information to control the physical world. In the IoT paradigm, the physical world is equipped with sensors and actuators to create a direct link with the digital world. Business processes are used to coordinate a complex environment including multiple actors for a common goal, typically in the context of administrative work. In the past few years, we have seen research efforts on the possibilities to model IoT- aware business processes, extending process coordination to real world entities directly. This set of research efforts is relatively small when compared to the overall research effort into the IoT and much of the work is still in the early research stage. To create a basis for a bridge between IoT and BPM, the goal of this report is to collect and analyze the state of the art of existing frameworks for modeling IoT-aware business processes.Comment: 42 page

Enforcing reputation constraints on business process workflows

The problem of trust in determining the flow of execution of business processes has been in the centre of research interst in the last decade as business processes become a de facto model of Internet-based commerce, particularly with the increasing popularity in Cloud computing. One of the main mea-sures of trust is reputation, where the quality of services as provided to their clients can be used as the main factor in calculating service and service provider reputation values. The work presented here contributes to the solving of this problem by defining a model for the calculation of service reputa-tion levels in a BPEL-based business workflow. These levels of reputation are then used to control the execution of the workflow based on service-level agreement constraints provided by the users of the workflow. The main contribution of the paper is to first present a formal meaning for BPEL processes, which is constrained by reputation requirements from the users, and then we demonstrate that these requirements can be enforced using a reference architecture with a case scenario from the domain of distributed map processing. Finally, the paper discusses the possible threats that can be launched on such an architecture

Cost reduction using process analysis in company PEGRES obuv s.r.o.

Firma PEGRES obuv s.r.o. se již delší dobu potýká se stagnací v oblasti plánování a řízení výroby. Některé podnikové procesy jsou nyní značně zastaralé a v aktuálních podmínkách již neefektivní. Cíl práce je snížení nákladů s využitím procesní analýzy. Pro dosažení tohoto cíle bude provedena analýza současného stavu zastaralých procesů a budou popsány vybrané metody řízení výroby, které jsou svou povahou relevantní pro výrobu obuvi. Výstupem práce je sada doporučení a návrhů na změny v existujících procesech. Vybrané návrhy budou v prostředí firmy implementovány a práce zahrne zhodnocení výsledků po zavedení těchto změn.Company PEGRES obuv s.r.o. has been long time struggling with stagnation in production planning and control. Some of the internal processes are now obsolete and in current conditions no longer effective. The goal of the paper is to reduce the costs using process analysis. To achieve this goal, analysis of the current state of outdated processes will be performed, followed by description of selected methods of production management, which by their nature are relevant to the production of the shoes. Output of the work is a set of recommendations and proposals for changes to existing processes. Selected proposals will be implemented in the company and paper will include evaluation of results after the implementation of these changes.

An approach to control collaborative processes in PLM systems

Companies that collaborate within the product development processes need to implement an effective management of their collaborative activities. Despite the implementation of a PLM system, the collaborative activities are not efficient as it might be expected. This paper presents an analysis of the problems related to the collaborative work using a PLM system. From this analysis, we propose an approach for improving collaborative processes within a PLM system, based on monitoring indicators. This approach leads to identify and therefore to mitigate the brakes of the collaborative work

A Survey on Economic-driven Evaluations of Information Technology

The economic-driven evaluation of information technology (IT) has become an important instrument in the management of IT projects. Numerous approaches have been developed to quantify the costs of an IT investment and its assumed profit, to evaluate its impact on business process performance, and to analyze the role of IT regarding the achievement of enterprise objectives. This paper discusses approaches for evaluating IT from an economic-driven perspective. Our comparison is based on a framework distinguishing between classification criteria and evaluation criteria. The former allow for the categorization of evaluation approaches based on their similarities and differences. The latter, by contrast, represent attributes that allow to evaluate the discussed approaches. Finally, we give an example of a typical economic-driven IT evaluation

Integration of BPM systems

New technologies have emerged to support the global economy where for instance suppliers, manufactures and retailers are working together in order to minimise the cost and maximise efficiency. One of the technologies that has become a buzz word for many businesses is business process management or BPM. A business process comprises activities and tasks, the resources required to perform each task, and the business rules linking these activities and tasks. The tasks may be performed by human and/or machine actors. Workflow provides a way of describing the order of execution and the dependent relationships between the constituting activities of short or long running processes. Workflow allows businesses to capture not only the information but also the processes that transform the information - the process asset (Koulopoulos, T. M., 1995). Applications which involve automated, human-centric and collaborative processes across organisations are inherently different from one organisation to another. Even within the same organisation but over time, applications are adapted as ongoing change to the business processes is seen as the norm in today’s dynamic business environment. The major difference lies in the specifics of business processes which are changing rapidly in order to match the way in which businesses operate. In this chapter we introduce and discuss Business Process Management (BPM) with a focus on the integration of heterogeneous BPM systems across multiple organisations. We identify the problems and the main challenges not only with regards to technologies but also in the social and cultural context. We also discuss the issues that have arisen in our bid to find the solutions