Training, Quality Assurance Factors, and Tools Investigation: a Work Report and Suggestions on Software Quality Assurance

Previously, several research tasks have been conducted, some observations were obtained, and several possible suggestions have been contemplated involving software quality assurance engineering at NASA Johnson. These research tasks are briefly described. Also, a brief discussion is given on the role of software quality assurance in software engineering along with some observations and suggestions. A brief discussion on a training program for software quality assurance engineers is provided. A list of assurance factors as well as quality factors are also included. Finally, a process model which can be used for searching and collecting software quality assurance tools is presented

Pengaruh Kualitas Pelayanan Terhadap Kepuasan Mahasiswa Program Studi Manajemen Fakultas Ekonomi Dan Bisnis Universitas Muhammadiyah Surakarta

The objective of the research is to identify whether the service quality (tangible, reliability, responsiveness, empathy and assurance) has influence towards students’ satisfaction. The population of the research is all of the students in Management Department Economic and Business Faculty Muhammadiyah University Surakarta. The writer uses convenience sampling as the sampling technique and takes 73 samples as respondents. The result of the research shows there is significancy relation between independent variable is quality of service to dependent variable. It is students’ satisfaction. Value of responsiveness coefficient is variable which gives higher influence on students’ satisfication than tangible, reliability, emphaty, and assurance variable. T-test gets that variable of service quality (tangible, reliability, responsiveness, emphaty, and assurance) have significancy influence on students’ satisfaction. F-test shows that quality of service (tangible, reliability, emphaty, and assurance) collectively same have positive influence on students’ satisfaction. Determining coefficient test of students’ satisfaction is influenced by variable of service quality (tangible, reliability, responsiveness, emphaty, and assurance)

THE QUALITY OF VOLUNTARY SUSTAINABILITY REPORT ASSURANCE STATEMENTS: EVIDENCE FROM FORTUNE GLOBAL 500

Number of companies adopting sustainability report assurance is increasing rapidly. Prior researches have explored factors that might drive companies to voluntary adopt assurance on their sustainability reports. But, few researches focus on the quality of sustainability report assurance statements provided. The first objective of this research is to investigate how the quality of assurance statement differs among different assurance providers. The second objective of the research is to explore whether quality of assurance statement is jointly affected by national legal environment where company is located and the company’s choice of assurance provider. Population of this Research is Fortune Global 500 Companies 2014 list. Final sample of this research is 135 companies. Independent sample t-test is used to test how the quality of assurance statement differs among different assurance providers. Multivariate regression analysis is used to test whether quality of assurance statement is jointly affected by national legal environment and assurance provider. The analysis’ result indicates that national legal environment has a negative and significant effect on assurance statement quality. Assurance provider also has a negative and significant effect on quality of assurance statement, while industry has a negative and slightly significant effect on it

Modified aerospace reliability and quality assurance method for wind turbines

The safety, reliability, and quality assurance (SR&QA) approach developed for the first large wind turbine generator project is described. The SR&QA approach was used to assure that the machine would not be hazardous to the public or operating personnel, would operate unattended on a utility grid, would demonstrate reliable operation and would help establish the quality assurance and maintainability requirements for future wind turbine projects. A modified failure modes and effects analysis during the design phase, minimal hardware inspections during parts fabrication, and three simple documents to control activities during machine construction and operation were presented

Evaluating Instrument Quality: Rasch Model – Analyses of Post Test of Curriculum 2013 Training

The main purpose of this study was to evaluate the quality of post test utilized by LPMP Central Kalimantan Indonesia in curriculum 2013 training for X grade teachers. It uses Rasch analysis to explore the item fit, the reliability ( item and person), item difficulty, and the Wrigh map of post test. This study also applies Classical Test Teory (CTT) to determine item discrimination and distracters. Following a series of iterative Rasch analyses that adopted the “data should fit the model” approach, 30 items post test of curriculum 2013 training was analyzed using Acer Conquest 4 software, software based on Rasch measurement model. All items of post test of curriculum 2013 training are sufficient fit to the Rasch model. The difficulty levels (i.e. item measures) for the 30 items range from –1.746 logits to +1.861 logits. The item separation reliability is acceptable at 0.990 and person separation reliability is low at 0.485. The wright map indicates that the test is difficult for the teachers or the teachers have low ability in knowledge of curriculum 2013. The post test items cannot cover all the ranges of the teachers\u27 ability levels. Items discrimination of post test of curriculum 2013 training grouped into fair discrimination (item 2, 4, 5, 8, 11, 18) and poor discrimination (1, 3, 6, 7, 9, 10,12, 13, 14, 15, 16, 17, 19, 20, 21, 22, 23, 24, 25, 26, 27, 28, 29, 30). Some distracters from item 1, 2, 6, 7, 8, 9, 11, 13, 16, 17, 18, 19, 20, 22, 24, 25, 27, 28, 29 and 30 are problematic. These distracters require further investigation or revision.   Key words: Rasch analysis, training, curriculum 2013, post tes

An Introduction: Evaluation Of Quality Assurance For Higher Educational Institutions Using Rasch Model

This is a descriptive qualitatif research about quality assurance evaluation. the research aims to introduce analyzing using Rasch model to evaluate higher education institution based on quality assurance standars that have been developed to evaluate each member including instructor and staff in higher education institution. The instrument have been developed to conduct the experiment to provide raw data sample to doing practical analyzing using Rasch model in this research. The first part of this research will explain definition of the quality assurance and Rasch model analysis. The second part of this research will show introduction analysis using Rasch model to analysis sample data. The third part of this research will show a brief summary of the result and important finding in evaluation of higher assurance. Analyzing data of evaluation quality assurance using Rasch model will help higher educational institutions to increase and develop their quality assurance to be better higher educational institution

Kekuatan Dimensi Kualitas Pelayanan dalam Menjaga Loyalitas Nasabah pada Jasa Asuransi

This study aims to determine the effect of the strength of service quality dimensions on customer loyalty at the Sukabumi Life Vision Agency Insurance Service (PT. Prudential Life Assurance), and to see how much influence the strength of service quality has on customer loyalty either partially or simultaneously. This research method is an associative descriptive method with path analysis as a data analysis technique. The results showed that the quality of service through the dimensions of Tangible, Reliability, Responsiveness, Assurance, and Empathy on customer loyalty had a simultaneous effect on customer loyalty at the Life Vision Agency Sukabumi Insurance Service (PT. Prudential Life Assurance), this was indicated by the total direct and indirect effect. indirect amounted to 6.601293138%. Service quality through the dimensions of Tangible, Reliability, Responsiveness, Assurance, and Empathy has a partial effect on customer loyalty at the Sukabumi Life Vision Agency  Insurance Service (PT. Prudential Life Assurance) namely Tangible by 5.060%, Reliability by 8.684%, Responsiveness by 11.317%, Assurance of 11.927% and Empathy of 8.596% of the five dimensions show that the most dominant influence on Customer Loyalty at Life Vision Agency Sukabumi are Reliability/ Reliability, Responsiveness/ Responsiveness, and Assurance/ Guarantee. In conclusion, the more reliable the Agent and responsive in providing services and security in the transaction and administrative processes, the more Customer Loyalty to Life Vision Agency Sukabumi will increase. Keywords: Service Quality, Customer Loyalt