A cloud-based tool for sentiment analysis in reviews about restaurants on TripAdvisor

The tourism industry has been promoting its products and services based on the reviews that people often write on travel websites like TripAdvisor.com, Booking.com and other platforms like these. These reviews have a profound effect on the decision making process when evaluating which places to visit, such as which restaurants to book, etc. In this contribution is presented a cloud based software tool for the massive analysis of this social media data (TripAdvisor.com). The main characteristics of the tool developed are: i) the ability to aggregate data obtained from social media; ii) the possibility of carrying out combined analyses of both people and comments; iii) the ability to detect the sense (positive, negative or neutral) in which the comments rotate, quantifying the degree to which they are positive or negative, as well as predicting behaviour patterns from this information; and iv) the ease of doing everything in the same application (data downloading, pre-processing, analysis and visualisation). As a test and validation case, more than 33.500 revisions written in English on restaurants in the Province of Granada (Spain) were analyse

Selection of Software Product Line Implementation Components Using Recommender Systems: An Application to Wordpress

In software products line (SPL), there may be features which can be implemented by different components, which means there are several implementations for the same feature. In this context, the selection of the best components set to implement a given configuration is a challenging task due to the high number of combinations and options which could be selected. In certain scenarios, it is possible to find information associated with the components which could help in this selection task, such as user ratings. In this paper, we introduce a component-based recommender system, called (REcommender System that suggests implementation Components from selecteD fEatures), which uses information associated with the implementation components to make recommendations in the domain of the SPL configuration. We also provide a RESDEC reference implementation that supports collaborative-based and content-based filtering algorithms to recommend (i.e., implementation components) regarding WordPress-based websites configuration. The empirical results, on a knowledge base with 680 plugins and 187 000 ratings by 116 000 users, show promising results. Concretely, this indicates that it is possible to guide the user throughout the implementation components selection with a margin of error smaller than 13% according to our evaluation.Ministerio de Economía y Competitividad RTI2018-101204-B-C22Ministerio de Economía y Competitividad TIN2014-55894-C2-1-RMinisterio de Economía y Competitividad TIN2017-88209-C2-2-RMinisterio de Economía, Industria y Competitividad MCIU-AEI TIN2017-90644-RED

iStarJSON : a lightweight data-format for i* models

JSON is one of the most widely used data-interchange format. There is a large number of tools open for modelling with i*. However, none of them provides supporting for JSON. In this paper we propose iStarJSON language, a JSON-based proposal for interchanging i* models. We also, present an open source software that transforms XML-based format models to JSON models that expose a set of web services for mining iStarJSON models.Peer ReviewedPostprint (author's final draft

Sharing Human-Generated Observations by Integrating HMI and the Semantic Sensor Web

Current “Internet of Things” concepts point to a future where connected objects gather meaningful information about their environment and share it with other objects and people. In particular, objects embedding Human Machine Interaction (HMI), such as mobile devices and, increasingly, connected vehicles, home appliances, urban interactive infrastructures, etc., may not only be conceived as sources of sensor information, but, through interaction with their users, they can also produce highly valuable context-aware human-generated observations. We believe that the great promise offered by combining and sharing all of the different sources of information available can be realized through the integration of HMI and Semantic Sensor Web technologies. This paper presents a technological framework that harmonizes two of the most influential HMI and Sensor Web initiatives: the W3C’s Multimodal Architecture and Interfaces (MMI) and the Open Geospatial Consortium (OGC) Sensor Web Enablement (SWE) with its semantic extension, respectively. Although the proposed framework is general enough to be applied in a variety of connected objects integrating HMI, a particular development is presented for a connected car scenario where drivers’ observations about the traffic or their environment are shared across the Semantic Sensor Web. For implementation and evaluation purposes an on-board OSGi (Open Services Gateway Initiative) architecture was built, integrating several available HMI, Sensor Web and Semantic Web technologies. A technical performance test and a conceptual validation of the scenario with potential users are reported, with results suggesting the approach is soun

Costs, Benefits and Value Distribution – Ingredients for Successful Cross-Organizational ES Business Cases

This paper introduces my PhD research project on developing guidelines for creating successful business cases for Enterprise System implementations in network settings. Three important aspects that were found to be important in such business cases are: the costs, benefits and the value distribution within a network. Each of the three aspects is addressed in this paper and the relationships between them are pointed out. A research model is presented showing how all three aspects contribute to the main goal of defining successful business case guidelines

Intelligent Integrated Management for Telecommunication Networks

As the size of communication networks keeps on growing, faster connections, cooperating technologies and the divergence of equipment and data communications, the management of the resulting networks gets additional important and time-critical. More advanced tools are needed to support this activity. In this article we describe the design and implementation of a management platform using Artificial Intelligent reasoning technique. For this goal we make use of an expert system. This study focuses on an intelligent framework and a language for formalizing knowledge management descriptions and combining them with existing OSI management model. We propose a new paradigm where the intelligent network management is integrated into the conceptual repository of management information called Managed Information Base (MIB). This paper outlines the development of an expert system prototype based in our propose GDMO+ standard and describes the most important facets, advantages and drawbacks that were found after prototyping our proposal

Barriers and opportunities for evidence-based health service planning: the example of developing a Decision Analytic Model to plan services for sexually transmitted infections in the UK

Decision Analytic Models (DAMs) are established means of evidence-synthesis to differentiate between health interventions. They have mainly been used to inform clinical decisions and health technology assessment at the national level, yet could also inform local health service planning. For this, a DAM must take into account the needs of the local population, but also the needs of those planning its services. Drawing on our experiences from stakeholder consultations, where we presented the potential utility of a DAM for planning local health services for sexually transmitted infections (STIs) in the UK, and the evidence it could use to inform decisions regarding different combinations of service provision, in terms of their costs, cost-effectiveness, and public health outcomes, we discuss the barriers perceived by stakeholders to the use of DAMs to inform service planning for local populations, including (1) a tension between individual and population perspectives; (2) reductionism; and (3) a lack of transparency regarding models, their assumptions, and the motivations of those generating models