Digitalization-A Strategic Approach to Promote the Hospitality Industry in Order to Increase Tourism in Sri Lanka with Monetary Gain

The purpose of this research was to empower hospitality management and because of that increase tourism attraction. In 2018 direct contribution to GDP was 4.9% It was decrease to 4.3% after the 2019 Easter attack. In 2020 this hugely decreased to 0.8% according to the Tourism Authority of Sri Lanka. Covid 19 impact was affected by that. This study aims at explaining in detail how technology can use to improve the tourism sector. Therefore, the digitalized hotel management system was implemented as a solution for that

Shaping digitalization among German tourism service providers: Processes and implications

Purpose: This study addresses the digital transformation in tourism, accelerated due to the COVID-19 pandemic. By linking the front- and backstage activities, a model of the tourism value system is sketched with the aim to assist the shift toward digital value creation in the case of the German tourism sector by asking, What are the challenges for the digital transformation of tourism service providers, and how can it be promoted along with the tourism value system? Methods: Recognizing the processual challenges of digitalization, this contribution builds upon a mixed-methods approach. First, a quantitative online survey (n = 372) was conducted by the German Competence Center for Tourism at the beginning of the COVID-19 pandemic. The results were discussed in a workshop with 40 experts from the tourism industry in September 2020, where the COVID-19 pandemic was referred to. Results: The focus of tourism service providers is predominantly the digitalization of guest communication, whereas corporate strategies on digitalization are widely not available. Key findings of the survey indicate that competitiveness in digitalization will depend on the appropriate infrastructure, clear strategies, and organizational integration. Implications: The study affirms the increased speed of digital transformation against the backdrop of the COVID-19 pandemic and reveals the need for greater focus on internal processes. In addition, an orchestrated linking of the service providers in a digital ecosystem that is supported by national efforts is proposed

Data-driven Initiatives of Destinations Supporting Sustainable Tourism

Digitization has arrived at the heart of global tourism. However, due to challenges such as climate change and overtourism, touristic destinations not only need to become more digital but also more sustainable. Although ever-increasing quantities of touristic data provide a growing basis for innovative digital solutions, destinations vary widely in driving sustainable, data-driven initiatives due to uncertain targets and challenging data acquisition. Despite its rising importance, research still lacks a thorough understanding of how destinations can use data to become more sustainable. We build on interviews with ten destination management organizations (DMOs) to develop a taxonomy of their data-driven initiatives for sustainable tourism to address this issue. Our findings contribute to research by bridging the gap between available data sources and important targets of data-driven initiatives from the unique perspective of touristic destinations. For practice, we provide a structured overview for positioning own ambitions of DMOs

Impact of the Covid-19 Pandemic on Indonesia Halal Tourism Transportation

The covid 19 pandemics have slowed down the world economy, especially Indonesia, especially in the halal tourism sector. As known halal tourism sector is hard hit by the pandemic covid 19, especially in the transport sector which is much in the set on the restriction of physical distance. This journal's literature review will explore the impact of covid-19 on the role of the transportation sector in the halal tourism industry in Indonesia, as well as identify opportunities and challenges in the transportation sector for halal tourism during the Covid-19 pandemic. This journal review literature research method is carried out by searching for published articles on Sage, Elsevier Science, and Taylor Francis with the selected keywords namely Covid-19, Transportation, and Halal Tourism. The search was carried out by limiting publications from 2010–2020. From the results of the literature search, it can be seen that there was a change or shift in behavior from pre-covid-19 activities to the covid-19 era which had a direct impact on decreasing the movement or mobility of the Indonesian population in the halal tourism transportation sector. Transportation with a health element as the main requirement that needs to be implemented in halal tourism is an important aspect for sustainable halal tourism during the covid-19 pandemic

Impact of the Covid-19 Pandemic on Indonesia Halal Tourism Transportation

The covid 19 pandemics have slowed down the world economy, especially Indonesia, especially in the halal tourism sector. As known halal tourism sector is hard hit by the pandemic covid 19, especially in the transport sector which is much in the set on the restriction of physical distance. This journal's literature review will explore the impact of covid-19 on the role of the transportation sector in the halal tourism industry in Indonesia, as well as identify opportunities and challenges in the transportation sector for halal tourism during the Covid-19 pandemic. This journal review literature research method is carried out by searching for published articles on Sage, Elsevier Science, and Taylor Francis with the selected keywords namely Covid-19, Transportation, and Halal Tourism. The search was carried out by limiting publications from 2010–2020. From the results of the literature search, it can be seen that there was a change or shift in behavior from pre-covid-19 activities to the covid-19 era which had a direct impact on decreasing the movement or mobility of the Indonesian population in the halal tourism transportation sector. Transportation with a health element as the main requirement that needs to be implemented in halal tourism is an important aspect for sustainable halal tourism during the covid-19 pandemic

Do Medium-Sized Companies Listen? The Importance of Corporate Listening in the Communication and Strategy Development of Medium-Sized Companies in Germany: A Qualitative Study

Medium-sized companies make up a large part of the German corporate landscape and have often been the subject of empirical research. However, the corporate communication of medium-sized companies has hardly been studied to this day. This paper, therefore, deals with the corporate communication of medium-sized companies in Germany. The concept of Corporate Listening is at the center of the study. The research interest lies in creating an overview of the use of Corporate Listening in medium-sized companies, including organizational prerequisites, measures, reasons, and effects. For this purpose, communication managers from eleven medium-sized companies were interviewed. Macnamara’s Architecture of Listening and the Communication Value Circle serve as the primary theoretical basis for this study. The results show that mid-sized companies possess a general awareness of the necessity of Corporate Listening and achieve listening to stakeholders and the public to at least some extent. Various reasons for this awareness could be identified. However, the existing prerequisites in the companies to carry out Corporate Listening measures still reveal potentials for optimization. The study shows that companies include insights gained through Corporate Listening in the planning of future actions; however, these insights are rarely considered for strategic measures

Tourism, Knowledge and Learning

This book contributes to the understanding of how tourism can be designed to provide conditions for learning. This involves learning for tourists, the tourist industry, public authorities and local communities. We explore how tourism, knowledge and learning can be used as means towards sustainable development through current, new or changed structures, concepts, activities and communication efforts. The book should be seen as both an inspiration for tourism actors (e.g. tourism attractions, policy makers and other industry actors), and a scholarly contribution to further research. A holistic approach distinguishes this book from most existing literature that focuses on separate units of tourism, for instance, personal or community well-being, nature-based tourism, cultural heritage tourism or tourism that is a result of researchers’ travels (so-called scientific tourism). The various contributors to the book provide a range of perspectives and experiences, from social sciences with a focus on marketing, innovation management, human geography and environmental law, to arts and humanities with a focus on heritage studies, archaeology and photography, and, finally, to natural sciences with a focus on marine sciences

Tracing the evolution of digitalisation research in business and management fields: Bibliometric analysis, topic modelling and deep learning trend forecasting

Research on digitalisation trends and digital topics has become one of the most prolific streams of research within the fields of business and management during the course of the past few years. The purpose of this study is to provide a general picture of the intellectual structure and the conceptual space of this research realm. To this purpose, 6067 publications related to digital topics, indexed in the business and management categories of Web of Science (WoS), and dated from 1990 to 2020 are explored based on the approaches of bibliometric analysis, topic modelling and trend forecasting. The results of the bibliometric analysis comprise insights into the publication and citation structure, the most productive authors, the most productive universities, the most productive countries, the most productive journals, the most cited studies and the most prevalent themes and sub-themes on digitalisation in business and management. In addition, the outcomes of the topic modelling give new knowledge on the latent topical structure along with the rising, falling and fluctuating trends of this literature. In addition, the results of the trend forecasting enable readers to have a glimpse of how the underlying trends of the literature will probably change within the next years until 2025. These results provide guidance and orientation for both academics and practitioners who are initiating or currently developing their efforts in this discipline.info:eu-repo/semantics/acceptedVersio