Context-Aware and Adaptable eLearning Systems

The full text file attached to this record contains a copy of the thesis without the authors publications attached. The list of publications that are attached to the complete thesis can be found on pages 6-7 in the thesis.This thesis proposed solutions to some shortcomings to current eLearning architectures. The proposed DeLC architecture supports context-aware and adaptable provision of eLearning services and electronic content. The architecture is fully distributed and integrates service-oriented development with agent technology. Central to this architecture is that a node is our unit of computation (known as eLearning node) which can have purely service-oriented architecture, agent-oriented architecture or mixed architecture. Three eLeaerning Nodes have been implemented in order to demonstrate the vitality of the DeLC concept. The Mobile eLearning Node uses a three-level communication network, called InfoStations network, supporting mobile service provision. The services, displayed on this node, are to be aware of its context, gather required learning material and adapted to the learner request. This is supported trough a multi-layered hybrid (service- and agent-oriented) architecture whose kernel is implemented as middleware. For testing of the middleware a simulation environment has been developed. In addition, the DeLC development approach is proposed. The second eLearning node has been implemented as Education Portal. The architecture of this node is poorly service-oriented and it adopts a client-server architecture. In the education portal, there are incorporated education services and system services, called engines. The electronic content is kept in Digital Libraries. Furthermore, in order to facilitate content creators in DeLC, the environment Selbo2 was developed. The environment allows for creating new content, editing available content, as well as generating educational units out of preexisting standardized elements. In the last two years, the portal is used in actual education at the Faculty of Mathematics and Informatics, University of Plovdiv. The third eLearning node, known as Agent Village, exhibits a purely agent-oriented architecture. The purpose of this node is to provide intelligent assistance to the services deployed on the Education Pportal. Currently, two kinds of assistants are implemented in the node - eTesting Assistants and Refactoring eLearning Environment (ReLE). A more complex architecture, known as Education Cluster, is presented in this thesis as well. The Education Cluster incorporates two eLearning nodes, namely the Education Portal and the Agent Village. eLearning services and intelligent agents interact in the cluster

Data-Driven Usability Refactoring: Tools and Challenges

Usability has long been recognized as an important software quality attribute and it has become essential in web application development and maintenance. However, it is still hard to integrate usability evaluation and improvement practices in the software development process. Moreover, these practices are usually unaffordable for small to medium-sized companies. In this position paper we propose an approach and tools to allow the crowd of web users participate in the process of usability evaluation and repair. Since we use the refactoring technique for usability improvement, we introduce the notion of “data-driven refactoring”: use data from the mass of users to learn about refactoring opportunities, plus also about refactoring effectiveness. This creates an improvement cycle where some refactorings may be discarded while others introduced, depending on their evaluated success. The paper also discusses some of the challenges that we foresee ahead

Usability Improvement Through A/B Testing and Refactoring

Usability evaluation is an essential task in web application development. There have been several attempts to integrate user-centered design with agile methods, but it is hard to synchronize their practices. User testing is very valuable to learn from feedback of actual use, but it remains expensive to find and solve usability problems. Furthermore, the high cost of usability evaluation forces small/medium-sized companies to trust the first solution applied, without actually testing the success of the solution or considering a possible regression in usability, as could be highlighted by an iterative testing method. In this article we advocate for a usability improvement cycle oriented by user feedback, and compatible with an agile development process. We propose an iterative method supported by a toolkit that allows usability experts to design user tests, run them remotely, analyze results, and assess alternative solutions to usability problems similarly to A/B testing. Each solution is created by applying client-side web refactorings, i.e., changes to the web pages in the client which are meant to improve usability. The main benefit of our approach is that it reduces the overall cost of user testing and particularly, A/B testing, by applying refactorings to create alternative solutions without modifying the application’s server code. By making it affordable for usability experts to apply the method in parallel with the development cycle, we aim to encourage them to incorporate user feedback and try different ideas to discover the best performing solution in terms of the metrics of interest.Laboratorio de Investigación y Formación en Informática Avanzad

A Web-based Model-driven Platform for Web Augmentation

The emergence of Web personalization allowed introducing improvements to an application that runs as a black box just considering those perceivable behaviors by the end-user. In spite of which mechanisms (personalization, customization, etc.) that a particular application supports; it is not realistic to state that any application, being idealized by few people (e.g., its owners), covers every single user´s needs. In this sense, users may have unsatisfied requirements. Nowadays available Web augmentations are making full use of server-side capabilities for meeting requirements. We present a Web Augmentation modeling approach contemplating a client-server application that hides the back-end complexity to users. In this work we present a Web CASE tool to model server-side behavior for Web augmentation. This tool provides a full web-based experience for designing and running Web augmentations that requires client and server-side components.Fil: Urbieta, Mario Matías. Consejo Nacional de Investigaciones Científicas y Técnicas. Centro Científico Tecnológico Conicet - La Plata; Argentina. Universidad Nacional de La Plata. Facultad de Informática; ArgentinaFil: Mahl, Franco. Universidad Nacional de La Plata. Facultad de Informática; ArgentinaFil: Rossi, Gustavo Héctor. Consejo Nacional de Investigaciones Científicas y Técnicas. Centro Científico Tecnológico Conicet - La Plata; Argentina. Universidad Nacional de La Plata. Facultad de Informática; ArgentinaFil: Bosetti, Gabriela Alejandra. Consejo Nacional de Investigaciones Científicas y Técnicas. Centro Científico Tecnológico Conicet - La Plata; Argentina. Universidad Nacional de La Plata. Facultad de Informática; Argentina15th International Conference on Web Information Systems and TechnologiesVienaAustriaInstituto de Sistemas y Tecnologías de Información, Control y ComunicaciónUniversidad Técnica de Vien

Engaging end-user driven recommender systems: personalization through web augmentation

In the past decades recommender systems have become a powerful tool to improve personalization on the Web. Yet, many popular websites lack such functionality, its implementation usually requires certain technical skills, and, above all, its introduction is beyond the scope and control of end-users. To alleviate these problems, this paper presents a novel tool to empower end-users without programming skills, without any involvement of website providers, to embed personalized recommendations of items into arbitrary websites on client-side. For this we have developed a generic meta-model to capture recommender system configuration parameters in general as well as in a web augmentation context. Thereupon, we have implemented a wizard in the form of an easy-to-use browser plug-in, allowing the generation of so-called user scripts, which are executed in the browser to engage collaborative filtering functionality from a provided external rest service. We discuss functionality and limitations of the approach, and in a study with end-users we assess the usability and show its suitability for combining recommender systems with web augmentation techniques, aiming to empower end-users to implement controllable recommender applications for a more personalized browsing experience.Fil: Wischenbart, Martin. Johannes Kepler University Linz; AustriaFil: Firmenich, Sergio Damian. Universidad Nacional de La Plata. Facultad de Informática. Laboratorio de Investigación y Formación en Informática Avanzada; Argentina. Consejo Nacional de Investigaciones Científicas y Técnicas. Centro Científico Tecnológico Conicet - La Plata; ArgentinaFil: Rossi, Gustavo Héctor. Universidad Nacional de La Plata. Facultad de Informática; Argentina. Consejo Nacional de Investigaciones Científicas y Técnicas. Centro Científico Tecnológico Conicet - La Plata; ArgentinaFil: Bosetti, Gabriela Alejandra. Universidad Nacional de La Plata. Facultad de Informática; Argentina. Consejo Nacional de Investigaciones Científicas y Técnicas. Centro Científico Tecnológico Conicet - La Plata; ArgentinaFil: Kapsammer, Elisabeth. Johannes Kepler University Linz; Austri

Kobold: Usabilidad como Servicio a través de Refactorings de Interacción Client-Side

Las aplicaciones web se han convertido en herramientas fundamentales para nuestras tareas cotidianas, negocios, interacción social e intercambio de información en general, pero la mala usabilidad continúa siendo un problema frecuente en ellas. Muchos de estos problemas han sido catalogados, pero su evaluación sistemática y reparación siguen siendo costosos. Tanto desde la academia como desde la industria, han surgido esfuerzos para automatizar los tests de usabilidad o presentar estadísticas, pero no suelen considerar las posibles soluciones para los problemas hallados. En los casos en que se muestran soluciones, suelen ser en forma de guías o patrones que se pueden aplicar manualmente. En este trabajo presentamos Kobold, un servicio que detecta problemas de usabilidad a partir de la captura de eventos de interacción, y ofrece soluciones para repararlos automáticamente cuando sea posible, o al menos sugerir soluciones concretas. Además, permite la generación de versiones diferentes de la interfaz web, cada una con un conjunto de refactorings, para poder realizar pruebas antes de aplicar los cambios, aprovechando la infraestructura de producción de la aplicación analizada sin necesidad de crear ambientes de prueba. Kobold utiliza la técnica de refactoring y el concepto de bad smells, lo que facilita el reconocimiento de los problemas y soluciones incluso para aquellos con poco conocimiento en usabilidad

Ten Years of Rich Internet Applications: A Systematic Mapping Study, and Beyond

BACKGROUND: The term Rich Internet Applications (RIAs) is generally associated with Web appli- cations that provide the features and functionality of traditional desktop applications. Ten years after the introduction of the term, an ample amount of research has been carried out to study various aspects of RIAs. It has thus become essential to summarize this research and provide an adequate overview. OBJECTIVE: The objective of our study is to assemble, classify and analyze all RIA research performed in the scienti c community, thus providing a consolidated overview thereof, and to identify well-established topics, trends and open research issues. Additionally, we provide a qualitative discussion of the most inter- esting ndings. This work therefore serves as a reference work for beginning and established RIA researchers alike, as well as for industrial actors that need an introduction in the eld, or seek pointers to (a speci c subset of) the state-of-the-art. METHOD: A systematic mapping study is performed in order to identify all RIA-related publications, de ne a classi cation scheme, and categorize, analyze, and discuss the identi ed research according to it. RESULTS: Our source identi cation phase resulted in 133 relevant, peer-reviewed publications, published between 2002 and 2011 in a wide variety of venues. They were subsequently classi ed according to four facets: development activity, research topic, contribution type and research type. Pie, stacked bar and bubble charts were used to visualize and analyze the results. A deeper analysis is provided for the most interesting and/or remarkable results. CONCLUSION: Analysis of the results shows that, although the RIA term was coined in 2002, the rst RIA-related research appeared in 2004. From 2007 there was a signi cant increase in research activity, peaking in 2009 and decreasing to pre-2009 levels afterwards. All development phases are covered in the identi ed research, with emphasis on \design" (33%) and \implementation" (29%). The majority of research proposes a \method" (44%), followed by \model" (22%), \methodology" (18%) and \tools" (16%); no publications in the category \metrics" were found. The preponderant research topic is \models, methods and methodologies" (23%) and to a lesser extent, \usability & accessibility" and \user interface" (11% each). On the other hand, the topic \localization, internationalization & multi-linguality" received no attention at all, and topics such as \deep web" (under 1%), \business processing", \usage analysis", \data management", \quality & metrics", (all under 2%), \semantics" and \performance" (slightly above 2%) received very few attention. Finally, there is a large majority of \solution proposals" (66%), few \evaluation research" (14%) and even fewer \validation" (6%), although the latter are increasing in recent years

Clinico-environmental system for personal monitoring

The ever-growing use of information and communication technologies in the past decades and the proliferation of mobile devices for monitoring vital signs and physical activity is enhancing the emergence of a new healthcare paradigm. More recently, citizens are becoming more sensible to the necessity of monitoring environmental health indicators and to its direct impact on personal health. This article proposes and describes the development of a clinico-environmental system for personal monitoring. The result is ContinuousCare, a personal healthcare information system that integrates personal smart devices with air quality monitors. The solution helps citizens to better understand their health and body activity with environmental context, aiding professional doctors with analysis tools and making available valuable data for external systems.publishe

Automatic detection of usability smells in web applications

Usability assessment of web applications continues to be an expensive and often neglected practice. While large companies are able to spare resources for studying and improving usability in their products, smaller businesses often divert theirs in other aspects. To help these cases, researches have devised automatic approaches for user interaction analysis, and there are commercial services that offer automated usability statistics at relatively low fees. However, most existing approaches still fall short in specifying the usability problems concretely enough to identify and suggest solutions. In this work we describe usability smells of user interaction, i.e., hints of usability problems on running web applications, and the process in which they can be identified by analyzing user interaction events. We also describe USF, the tool that implements the process in a fully automated way with minimum setup effort. USF analyses user interaction events on-the-fly, discovers usability smells and reports them together with a concrete solution in terms of a usability refactoring, providing usability advice for deployed web applications

Automatic Detection of Usability Smells in Web Applications

Usability assessment of web applications continues to be an expensive and often neglected practice. While large companies are able to spare resources for studying and improving usability in their products, smaller businesses often divert theirs in other aspects. To help these cases, researches have devised automatic approaches for user interaction analysis, and there are commercial services that offer automated usability statistics at relatively low fees. However, most existing approaches still fall short in specifying the usability problems concretely enough to identify and suggest solutions. In this work we describe usability smells of user interaction, i.e., hints of usability problems on running web applications, and the process in which they can be iden tified by analyzing user interaction events. We also describe USF, the tool that implements the process in a fully automated way with minimum setup effort. USF analyses user interaction events on-the-fly, discovers usability smells and reports them together with a concrete solution in terms of a usability refactoring, providing usability advice for deployed web applications.Laboratorio de Investigación y Formación en Informática Avanzad