Proceedings of the International Workshop “Re-Thinking Technology in Museums: towards a new understanding of people’s experience in museums"

Proceedings of the International Workshop “Re-Thinking Technology in Museums: towards a new understanding of people’s experience in museums

Proceedings of the Sixth Danish Human-Computer Interaction Research Symposium.

Proceedings of theSixth Danish Human-Computer Interaction Research Symposium.Aarhus, Denmark, November 15, 200

Chinese Text Entry with Mobile Devices

Tietokoneiden ja nykyaikaisten matkapuhelimien käytön kannalta on olennaista, että niihin voidaan syöttää tekstiä tehokkaasti. Kiinan kielen eri murteita puhuu äidinkielenään noin viidesosa maailman väestöstä eli yli miljardi ihmistä. Kiinan kielen merkki- ja tavuperustaisuus tekee siitä tekstinsyötön kannalta ainutlaatuisen haastavan. Monet kiinalaisista merkeistä ovat rakenteeltaan monimutkaisia ja homofonisia (ääntyvät samalla tavoin) joidenkin muiden merkkien kanssa. Syötettäessä tekstiä näppäimistöltä tavallinen tapa on käyttää ns. pinyin-koodeja, joiden avulla kukin kiinan merkki voidaan esittää useasta latinalaisen aakkoston merkistä koostuvana koodina. Homofoniasta johtuen tarkoitettu kiinan kielen merkki joudutaan tämän jälkeen vielä valitsemaan usean vaihtoehdon joukosta, mikä tekee tekstinsyöttöprosessista vaikeampaa kuin romaanisten kielten tapauksessa. Lisäksi on otettava huomioon Kiinan eri osissa puhutut useat murteet. Kaikki nämä tekijät yhdessä tekevät kiinankielisen tekstin syötöstä tietokoneille haastavaa. Tämän väitöskirjan tavoitteena on parantaa kiinankielisen tekstin syöttötapojen käyttäjäkokemusta käytettäessä matkapuhelimia ja muita mobiililaitteita. Väitöskirjassa tutkitaan empiiristen kokeiden ja mallinnuksen avulla uusia tekstinsyöttötapoja ja niiden käyttöä. Tutkimuksen kohteena on neljä erilaista tekstinsyöttötapaa: kiinankielen käsinkirjoituksen tunnistus, pyörivän kiekon avulla tapahtuva tekstinsyöttö, mandariinikiinaan perustuva sanelu, ja numeronäppäinten avulla tapahtuva pinyin-koodien syöttö. Työssä ehdotetaan uusia tekniikoita sekä käsinkirjoituksen tunnistukseen että kiekkoa käyttävään pinyin-koodien syöttöön. Empiirisissä kokeissa osoittautui että käyttäjät pitivät uusista tekniikoista. Mandariinikiinalle on suunniteltu lyhytviestien sanelusovellus, josta on tehty kaksi käyttäjäkoetta. Myös numeronäppäinten avulla tapahtuvaa pinyin-koodien syöttöä on tutkittu kahdessa kokeessa. Ensimmäisessä kokeessa vertailtiin viittä eri menetelmää. Se tuotti suunnitteluohjeita etenkin koskien fraasien (useamman merkin kokonaisuuksien) syöttöä, tekniikkaa joka voi nopeuttaa tekstinsyöttöä. Toisen osatutkimuksen tuloksena on tekstinsyöttöä kuvaava malli, jonka avulla voidaan ennustaa menetelmän nopeutta kun syötettäessä ei tehdä virheitä. Tutkimus johti myös useisiin jatkotutkimuskysymyksiin. On tarpeen kehittää tehokkaampia menetelmiä tilanteeseen, jossa merkki joudutaan valitsemaan useista vaihtoehdoista. Kehityspotentiaalia on myös merkkien perustana olevien viivojen tunnistustavoissa sekä kosketusnäytöllä esitettyjen näppäimistöjen paremmassa hyödyntämisessä.For using computers and modern mobile phones it is essential that there are efficient methods for providing textual input. About one fifth of the world´s population, or over one billion people, speaks some variety of Chinese as their native language. Chinese has unique characteristics as a logosyllabic language. For example, many Chinese characters are complex in structure and normally homophonic with some others. With keyboards and other key-based input devices the normal approach is to use so-called pinyin input, where the Chinese characters are entered using their pinyin mark that consists of several characters in the Roman alphabet. Because of homophony this technique requires choosing the correct Chinese character from a list of posssible choices, making the input process more complicated than in Roman languages. Moreover, the many varieties of the language in different parts of China have to be taken into account as well. All above factors bring new challenges to the design and evaluation of Chinese text entry methods in computing systems. The overall objective of this dissertation is to improve user experience of Chinese text entry on mobile devices. To achieve the goal, the author explores new interaction solutions and patterns of user behavior in the Chinese text entry process with various approaches including empirical studies and performance modeling. The work covers four means of Chinese text entry on mobile devices: Chinese handwriting recognition, Chinese indirect text entry with a rotator, Mandarin dictation, and Chinese pinyin input methods with a 12-key keypad. New design solutions for Chinese handwriting recognition and pinyin methods utilizing a rotator are proposed and proved being well accepted by users with empirical studies. A Mandarin short message dictation application for mobile phones is also presented , with two associated studies on human factors. Two studies were also carried out on Chinese pinyin input methods that are based on the 12-key keypad. The comparative study of five phrasal pinyin input methods led to design guidelines for the advanced feature of phrasal input. The second study of pinyin input methods produced a predictive model addressing users´ error-free speeds. Based on the conclusions from studies in this thesis, several additional research questions were identified for the future. For example, improvements are necessary to promote user performance on target selection process in Chinese text entry on mobile devices. Moreover, design and studies on stroke methods and Chinese specific soft keyboards are also required

Model driven design and data integration in semantic web information systems

The Web is quickly evolving in many ways. It has evolved from a Web of documents into a Web of applications in which a growing number of designers offer new and interactive Web applications with people all over the world. However, application design and implementation remain complex, error-prone and laborious. In parallel there is also an evolution from a Web of documents into a Web of `knowledge' as a growing number of data owners are sharing their data sources with a growing audience. This brings the potential new applications for these data sources, including scenarios in which these datasets are reused and integrated with other existing and new data sources. However, the heterogeneity of these data sources in syntax, semantics and structure represents a great challenge for application designers. The Semantic Web is a collection of standards and technologies that offer solutions for at least the syntactic and some structural issues. If offers semantic freedom and flexibility, but this leaves the issue of semantic interoperability. In this thesis we present Hera-S, an evolution of the Model Driven Web Engineering (MDWE) method Hera. MDWEs allow designers to create data centric applications using models instead of programming. Hera-S especially targets Semantic Web sources and provides a flexible method for designing personalized adaptive Web applications. Hera-S defines several models that together define the target Web application. Moreover we implemented a framework called Hydragen, which is able to execute the Hera-S models to run the desired Web application. Hera-S' core is the Application Model (AM) in which the main logic of the application is defined, i.e. defining the groups of data elements that form logical units or subunits, the personalization conditions, and the relationships between the units. Hera-S also uses a so-called Domain Model (DM) that describes the content and its structure. However, this DM is not Hera-S specific, but instead allows any Semantic Web source representation as its DM, as long as its content can be queried by the standardized Semantic Web query language SPARQL. The same holds for the User Model (UM). The UM can be used for personalization conditions, but also as a source of user-related content if necessary. In fact, the difference between DM and UM is conceptual as their implementation within Hydragen is the same. Hera-S also defines a presentation model (PM) which defines presentation details of elements like order and style. In order to help designers with building their Web applications we have introduced a toolset, Hera Studio, which allows to build the different models graphically. Hera Studio also provides some additional functionality like model checking and deployment of the models in Hydragen. Both Hera-S and its implementation Hydragen are designed to be flexible regarding the user of models. In order to achieve this Hydragen is a stateless engine that queries for relevant information from the models at every page request. This allows the models and data to be changed in the datastore during runtime. We show that one way to exploit this flexibility is by applying aspect-orientation to the AM. Aspect-orientation allows us to dynamically inject functionality that pervades the entire application. Another way to exploit Hera-S' flexibility is in reusing specialized components, e.g. for presentation generation. We present a configuration of Hydragen in which we replace our native presentation generation functionality by the AMACONT engine. AMACONT provides more extensive multi-level presentation generation and adaptation capabilities as well aspect-orientation and a form of semantic based adaptation. Hera-S was designed to allow the (re-)use of any (Semantic) Web datasource. It even opens up the possibility for data integration at the back end, by using an extendible storage layer in our database of choice Sesame. However, even though theoretically possible it still leaves much of the actual data integration issue. As this is a recurring issue in many domains, a broader challenge than for Hera-S design only, we decided to look at this issue in isolation. We present a framework called Relco which provides a language to express data transformation operations as well as a collection of techniques that can be used to (semi-)automatically find relationships between concepts in different ontologies. This is done with a combination of syntactic, semantic and collaboration techniques, which together provide strong clues for which concepts are most likely related. In order to prove the applicability of Relco we explore five application scenarios in different domains for which data integration is a central aspect. This includes a cultural heritage portal, Explorer, for which data from several datasources was integrated and was made available by a mapview, a timeline and a graph view. Explorer also allows users to provide metadata for objects via a tagging mechanism. Another application is SenSee: an electronic TV-guide and recommender. TV-guide data was integrated and enriched with semantically structured data from several sources. Recommendations are computed by exploiting the underlying semantic structure. ViTa was a project in which several techniques for tagging and searching educational videos were evaluated. This includes scenarios in which user tags are related with an ontology, or other tags, using the Relco framework. The MobiLife project targeted the facilitation of a new generation of mobile applications that would use context-based personalization. This can be done using a context-based user profiling platform that can also be used for user model data exchange between mobile applications using technologies like Relco. The final application scenario that is shown is from the GRAPPLE project which targeted the integration of adaptive technology into current learning management systems. A large part of this integration is achieved by using a user modeling component framework in which any application can store user model information, but which can also be used for the exchange of user model data

CHORUS Deliverable 2.1: State of the Art on Multimedia Search Engines

Based on the information provided by European projects and national initiatives related to multimedia search as well as domains experts that participated in the CHORUS Think-thanks and workshops, this document reports on the state of the art related to multimedia content search from, a technical, and socio-economic perspective. The technical perspective includes an up to date view on content based indexing and retrieval technologies, multimedia search in the context of mobile devices and peer-to-peer networks, and an overview of current evaluation and benchmark inititiatives to measure the performance of multimedia search engines. From a socio-economic perspective we inventorize the impact and legal consequences of these technical advances and point out future directions of research

Human-Computer Interaction

In this book the reader will find a collection of 31 papers presenting different facets of Human Computer Interaction, the result of research projects and experiments as well as new approaches to design user interfaces. The book is organized according to the following main topics in a sequential order: new interaction paradigms, multimodality, usability studies on several interaction mechanisms, human factors, universal design and development methodologies and tools

Virtual Heritage: new technologies for edutainment

Cultural heritage represents an enormous amount of information and knowledge. Accessing this treasure chest allows not only to discover the legacy of physical and intangible attributes of the past but also to provide a better understanding of the present. Museums and cultural institutions have to face the problem of providing access to and communicating these cultural contents to a wide and assorted audience, meeting the expectations and interests of the reference end-users and relying on the most appropriate tools available. Given the large amount of existing tangible and intangible heritage, artistic, historical and cultural contents, what can be done to preserve and properly disseminate their heritage significance? How can these items be disseminated in the proper way to the public, taking into account their enormous heterogeneity? Answering this question requires to deal as well with another aspect of the problem: the evolution of culture, literacy and society during the last decades of 20th century. To reflect such transformations, this period witnessed a shift in the museum’s focus from the aesthetic value of museum artifacts to the historical and artistic information they encompass, and a change into the museums’ role from a mere "container" of cultural objects to a "narrative space" able to explain, describe, and revive the historical material in order to attract and entertain visitors. These developments require creating novel exhibits, able to tell stories about the objects and enabling visitors to construct semantic meanings around them. The objective that museums presently pursue is reflected by the concept of Edutainment, Education + Entertainment. Nowadays, visitors are not satisfied with ‘learning something’, but would rather engage in an ‘experience of learning’, or ‘learning for fun’, being active actors and players in their own cultural experience. As a result, institutions are faced with several new problems, like the need to communicate with people from different age groups and different cultural backgrounds, the change in people attitude due to the massive and unexpected diffusion of technology into everyday life, the need to design the visit by a personal point of view, leading to a high level of customization that allows visitors to shape their path according to their characteristics and interests. In order to cope with these issues, I investigated several approaches. In particular, I focused on Virtual Learning Environments (VLE): real-time interactive virtual environments where visitors can experience a journey through time and space, being immersed into the original historical, cultural and artistic context of the work of arts on display. VLE can strongly help archivists and exhibit designers, allowing to create new interesting and captivating ways to present cultural materials. In this dissertation I will tackle many of the different dimensions related to the creation of a cultural virtual experience. During my research project, the entire pipeline involved into the development and deployment of VLE has been investigated. The approach followed was to analyze in details the main sub-problems to face, in order to better focus on specific issues. Therefore, I first analyzed different approaches to an effective recreation of the historical and cultural context of heritage contents, which is ultimately aimed at an effective transfer of knowledge to the end-users. In particular, I identified the enhancement of the users’ sense of presence in VLE as one of the main tools to reach this objective. Presence is generally expressed as the perception of 'being there', i.e. the subjective belief of users that they are in a certain place, even if they know that the experience is mediated by the computer. Presence is related to the number of senses involved by the VLE and to the quality of the sensorial stimuli. But in a cultural scenario, this is not sufficient as the cultural presence plays a relevant role. Cultural presence is not just a feeling of 'being there' but of being - not only physically, but also socially, culturally - 'there and then'. In other words, the VLE must be able to transfer not only the appearance, but also all the significance and characteristics of the context that makes it a place and both the environment and the context become tools capable of transferring the cultural significance of a historic place. The attention that users pay to the mediated environment is another aspect that contributes to presence. Attention is related to users’ focalization and concentration and to their interests. Thus, in order to improve the involvement and capture the attention of users, I investigated in my work the adoption of narratives and storytelling experiences, which can help people making sense of history and culture, and of gamification approaches, which explore the use of game thinking and game mechanics in cultural contexts, thus engaging users while disseminating cultural contents and, why not?, letting them have fun during this process. Another dimension related to the effectiveness of any VLE is also the quality of the user experience (UX). User interaction, with both the virtual environment and its digital contents, is one of the main elements affecting UX. With respect to this I focused on one of the most recent and promising approaches: the natural interaction, which is based on the idea that persons need to interact with technology in the same way they are used to interact with the real world in everyday life. Then, I focused on the problem of presenting, displaying and communicating contents. VLE represent an ideal presentation layer, being multiplatform hypermedia applications where users are free to interact with the virtual reconstructions by choosing their own visiting path. Cultural items, embedded into the environment, can be accessed by users according to their own curiosity and interests, with the support of narrative structures, which can guide them through the exploration of the virtual spaces, and conceptual maps, which help building meaningful connections between cultural items. Thus, VLE environments can even be seen as visual interfaces to DBs of cultural contents. Users can navigate the VE as if they were browsing the DB contents, exploiting both text-based queries and visual-based queries, provided by the re-contextualization of the objects into their original spaces, whose virtual exploration can provide new insights on specific elements and improve the awareness of relationships between objects in the database. Finally, I have explored the mobile dimension, which became absolutely relevant in the last period. Nowadays, off-the-shelf consumer devices as smartphones and tablets guarantees amazing computing capabilities, support for rich multimedia contents, geo-localization and high network bandwidth. Thus, mobile devices can support users in mobility and detect the user context, thus allowing to develop a plethora of location-based services, from way-finding to the contextualized communication of cultural contents, aimed at providing a meaningful exploration of exhibits and cultural or tourist sites according to visitors’ personal interest and curiosity

Digital Research Cycles: How Attitudes Toward Content, Culture And Technology Affect Web Development.

It has been estimated that one third of the world\u27s population does not have access to adequate health care. Some 1.6 billion people live in countries experiencing concentrated acquired immune deficiency syndrome (AIDS) epidemics. Many countries in Africa--and other low-income countries--are in dire need of help providing adequate health care services to their citizens. They require more hands-on care from Western health workers--and training so more African health workers can eventually care for their own citizens. But these countries also need assistance acquiring and implementing both texts--the body of medical information potentially available to them--and technology--the means by which that information can be conveyed. This dissertation looks at these issues and others from a multi-faceted approach. It combines a survey of the developers of Web sites designed for use by health workers in low-income countries and a proposal for a novel approach to communication theory, which could help improve health communication and other social marketing practices. It also includes an extensive review of literature regarding a number of topics related to these issues. To improve healthcare services in low-income countries, several things should occur. First, more health workers--and others--could visit African countries and other places to provide free, hands-on medical care, as this researcher\u27s group did in Uganda. Such trips are ideal occasions for studying the cultural differences between mzungu (white man) and the Ugandan people. A number of useful medical texts have been written for health workers in low-income countries. Others will be published as new health information becomes available. But on what medium will they be published? Computers? Personal digital assistants? During the past 10 years the Internet became an ideal venue for conveying information. Unfortunately, people in target countries such as Uganda encounter cultural differences when such new technologies are diffused. This dissertation looks at cultural and technological difficulties encountered by people in low-income countries who attempt to diffuse information and communication technologies (ICT). Once a technology has been successfully adopted, someone will look for ways to use it to help others. There are hundreds of sites on the Internet--built by Web developers in Western countries--that are designed for use by health workers in low-income countries. However, these Web developers also experience cultural and technological differences, based on their knowledge of and attitudes toward best practices in their field. This research includes a survey of Web developers which determined their attitudes toward best practices in their field and tested this researcher\u27s hypothesis that there is no significant difference among the developers\u27 attitudes toward the content on their sites, their audience\u27s cultural needs and the various technological needs their audience has. It was found that the Web developers agree with 17 of 18 perceived best practices and that there is a significant difference between Web developers\u27 attitudes toward their audience\u27s technological needs and their attitudes toward quality content and the audience\u27s cultural needs. Creation of the survey herein resulted in this researcher generating a new way of thinking about communication theory--called digital research cycles. The survey was based on a review of literature and is rooted in the belief that any successful communication of a computer-mediated message in the information age is a behavior which is influenced by the senders\u27 and receivers\u27 attitudes and knowledge about textual style, the audience, technology and the subject matter to which the message pertains