Optimal Overhaul-Replacement Policies for Repairable Machine Sold with Warranty

This research deals with an overhaul-replacement policy for a repairable machine sold with Free Replacement Warranty (FRW). The machine will be used for a finite horizon, T (T <ï‚¥), and evaluated at a fixed interval, s (s< T). At each evaluation point, the buyer considers three alternative decisions i.e. Keep the machine, Overhaul it, or Replace it with a new identical one. An overhaul can reduce the machine age virtually, but not to a point that the machine is as good as new. If the machine fails during the warranty period, it is rectified at no cost to the buyer. Any failure occurring before and after the expiry of the warranty is restored by minimal repair. An overhaul-replacement policy is formulated for such machines by using dynamic programming approach to obtain the buyer's optimal policy. The results show that a significant rejuvenation effect due to overhaul may extend the length of machine life cycle and delay the replacement decision. In contrast, the warranty stimulates early machine replacement and by then increases the replacement frequencies for a certain range of replacement cost. This demonstrates that to minimize the total ownership cost over T the buyer needs to consider the minimal repair cost reduction due to rejuvenation effect of overhaul as well as the warranty benefit due to replacement. Numerical examples are presented for both illustrating the optimal policy and describing the behavior of the optimal solution

Some contributions to modeling usage sensitive warranty servicing strategies and their analyses

Providing a warranty as a part of a product\u27s sale is a common practice in industry. Parameters of such warranties (e.g., its duration limits, intensity of use) must be carefully specified to ensure their financial viability. A great deal of effort has been accordingly devoted in attempts to reduce the costs of warranties via appropriately designed strategies to service them. many such strategies, that aim to reduce the total expected costs of the warrantor or / and are appealing in other ways such as being more pragmatic to implement - have been suggested in the literature. Design, analysis and optimization of such servicing strategies is thus a topic of great research interest in many fields. In this dissertation, several warranty servicing strategies in two-dimensional warranty regimes, typically defined by a rectangle in the age-usage plane, have been proposed, analyzed and numerically illustrated. Two different approaches of modeling such usage sensitive warranty strategies are considered in the spirit of Jack, Iskandar and Murthy (2009) and Iskandar (2005). An `Accelerated Failure Time\u27 (AFT) formulation is employed to model product degradation resulting due to excessive usage rate of consumers. The focus of this research is on the analysis of warranty costs borne by the manufacturer (or seller or third party warranty providers) subject to various factors such as product\u27s sale price, consumer\u27s usage rate, types and costs of repair actions. By taking into account the impact of the rate of use of an item on its lifetime, a central focus of our research is on warranty cost models that are sensitive to the usage rate. Specifically, except the model in Chapter 4 where the rate at which an item is used is considered to be a random variable; all other warranty servicing policies that we consider, have usage rate as a fixed parameter, and hence are policies conditional on the rate of use. Such an approach allows us to examine the impact of a consumer\u27s usage rate on the expected warranty costs. For the purpose of designing warranties, exploring such sensitivity analysis may in fact suggest putting an upper limit on the rate of use within the warranty contract, as for example in case of new or leased vehicle warranties. A Bayesian approach of modeling 2-D Pro-rated warranty (PRW) with preventive maintenance is considered and explored in the spirit of Huang and Fang (2008). A decision regarding the optimal PRW proportion (paid by the manufacturer to repair failed item) and optimal warranty period that maximizes the expected profit of the rm under different usage rates of the consumers is explored in this research. A Bayesian updating process used in this context combines expert opinions with market data to improve the accuracy of the parameter estimates. The expected profit model investigated here captures the impact of juggling decision variables of 2-D pro-rated warranty and investigates the sensitivity of the total expected profit to the extent of mis-specification in prior information

Post-Sale Cost Modeling and Optimization Linking Warranty and Preventive Maintenance

Ph.DDOCTOR OF PHILOSOPH

A unified methodology of maintenance management for repairable systems based on optimal stopping theory

This dissertation focuses on the study of maintenance management for repairable systems based on optimal stopping theory. From reliability engineering’s point of view, all systems are subject to deterioration with age and usage. System deterioration can take various forms, including wear, fatigue, fracture, cracking, breaking, corrosion, erosion and instability, any of which may ultimately cause the system to fail to perform its required function. Consequently, controlling system deterioration through maintenance and thus controlling the risk of system failure becomes beneficial or even necessary. Decision makers constantly face two fundamental problems with respect to system maintenance. One is whether or when preventive maintenance should be performed in order to avoid costly failures. The other problem is how to make the choice among different maintenance actions in response to a system failure. The whole purpose of maintenance management is to keep the system in good working condition at a reasonably low cost, thus the tradeoff between cost and condition plays a central role in the study of maintenance management, which demands rigorous optimization. The agenda of this research is to develop a unified methodology for modeling and optimization of maintenance systems. A general modeling framework with six classifying criteria is to be developed to formulate and analyze a wide range of maintenance systems which include many existing models in the literature. A unified optimization procedure is developed based on optimal stopping, semi-martingale, and lambda-maximization techniques to solve these models contained in the framework. A comprehensive model is proposed and solved in this general framework using the developed procedure which incorporates many other models as special cases. Policy comparison and policy optimality are studied to offer further insights. Along the theoretical development, numerical examples are provided to illustrate the applicability of the methodology. The main contribution of this research is that the unified modeling framework and systematic optimization procedure structurize the pool of models and policies, weed out non-optimal policies, and establish a theoretical foundation for further development

Warranty service contracts design for deteriorating products with maintenance duration commitments

With the increasing diversification of customers’ demand and purchasing behaviors, more and more manufacturers have focused their attention on the warranty service contracts design. The maintenance duration of the sold product, which plays an important role in the normal production and operation process of the user, is frequently taken into consideration in warranty contracts. In this study, we design different warranty contracts with various combinations of maintenance duration and availability requirements. The manufacturer commits to compensate for each overdue repair or failing to satisfy the availability target. The customers’ choice behavior is described by the multinomial logit (MNL) model, and customers often form their own minimum acceptable levels (also referred to as reference points) of maintenance duration and availability when making purchasing decisions, which have an impact on the contract choice. The expected warranty servicing profit is maximized to determine the optimal price, maintenance duration and availability. Finally, the proposed warranty contracts are demonstrated by numerical examples. We find that the maintenance duration affects not only the warranty cost but also the customer choice, which further affects the optimal contract pricing and profits

Warranty cost analysis under imperfect repair

Cataloged from PDF version of article.Increasing market competition forces manufacturers to offer extensive warranties. Faced with the challenge of keeping the associated costs under control, most companies seek efficient rectification strategies. In this study, we focus on the repair strategies with the intent of minimizing the manufacturer’s expected warranty cost expressed as a function of various parameters such as product reliability, structure of the cost function and the type of the warranty contract. We consider both one- and two-dimensional warranties, and use quasi renewal processes to model the product failures along with the associated repair actions. We propose static, improved and dynamic repair policies, and develop representative cost functions to evaluate the effectiveness of these alternative policies. We consider products with different reliability structures under the most commonly observed types of warranty contracts. Experimental results indicate that the dynamic policy generally outperforms both static and improved policies on highly reliable products, whereas the improved policy is the best performer for products with low reliability. Although, the increasing number of factors arising in the analysis of two-dimensional policies renders generalizations difficult, several insights can be offered for the selection of the rectification action based on empirical evidence.Samatlı, GülayM.S

A General Approach to Electrical Vehicle Battery Remanufacturing System Design

One of the major difficulties electrical vehicle (EV) industry facing today is the production and lifetime cost of battery packs. Studies show that using remanufactured batteries can dramatically lower the cost. The major difference between remanufacturing and traditional manufacturing is the supply and demand variabilities and uncertainties differences. The returned core for remanufacturing operations (supply side) can vary considerably in terms of the time of returns and the quality of returned products. On the other hand, because different contracts can be used to regulate suppliers, it is almost always assumed zero uncertainty and variability for traditional manufacturing systems. Similarly, customers demand traditional manufacturers to sell newly produced products in constant high quality. But, remanufacturers usually sell in aftermarket, and the quality of the products demanded can vary depends on the price range, usage, customer segment and many other factors. The key is to match supply and demand side variabilities so the overlapping between them can be maximized. Because of these differences, a new framework is needed for remanufacturing system design. This research aims at developing a new approach to use remanufactured battery packs to fulfill EV warranties and customer aftermarket demands and to match supply and demand side variabilities. First, a market lifetime EV battery return (supply side) forecasting method is develop, and it is validated using Monte Carlo simulation. Second, a discrete event simulation method is developed to estimate EV battery lifetime cost for both customer and manufacturer/remanufacturer. Third, a new remanufacturing business model and a simulation framework are developed so both the quality and quantity aspects of supply and demand can be altered and the lifetime cost for both customer and manufacturer/remanufacturer can be minimized. The business models and methodologies developed in this dissertation provide managerial insights to benefit both the manufacturer/remanufacturer and customers in EV industry. Many findings and methodologies can also be readily used in other remanufacturing settings. The effectiveness of the proposed models is illustrated and validated by case studies.PHDMechanical EngineeringUniversity of Michigan, Horace H. Rackham School of Graduate Studieshttps://deepblue.lib.umich.edu/bitstream/2027.42/143955/1/xrliang_1.pd

A review on maintenance optimization

To this day, continuous developments of technical systems and increasing reliance on equipment have resulted in a growing importance of effective maintenance activities. During the last couple of decades, a substantial amount of research has been carried out on this topic. In this study we review more than two hundred papers on maintenance modeling and optimization that have appeared in the period 2001 to 2018. We begin by describing terms commonly used in the modeling process. Then, in our classification, we first distinguish single-unit and multi-unit systems. Further sub-classification follows, based on the state space of the deterioration process modeled. Other features that we discuss in this review are discrete and continuous condition monitoring, inspection, replacement, repair, and the various types of dependencies that may exist between units within systems. We end with the main developments during the review period and with potential future research directions