The adoption intention of travel-related app: a framework integrating perceived characteristics of innovation and software quality

This thesis aims to analyze the views of customers who have great appetite for tourism on the tourism application. According to the perception characteristics of technology acceptance model, innovation diffusion theory and software quality model, the thesis sets up the research model and puts forward the corresponding research hypothesis on the combination of current research results. In the manner of questionnaire design and collection and data processing, data analysis and hypothesis verification will be conducted by the use of structural equation model. The research result implies that application design attributes and application performance features are key to promote the adoption of mobile travel application. In addition, this research broadens our horizons on the accidental impact of application attributes on adoption behavior through adding user gender as a variable to the model, and increases an awesome theoretical basis for future research in this field.Esta tese tem como objetivo analisar as visões de potenciais turistas com grande interesse por aplicações turísticas. De acordo com as características de percepção do modelo de aceitação de tecnologia, teoria da difusão da inovação e modelo de qualidade de software, a tese estabelece o modelo de investigação e propõe hipóteses de investigação correspondentes, sobre a combinação de resultados da pesquisa atual. Uma vez realizado o desenho do questionário e feita a recolha e processamento de dados, a análise de dados e a verificação de hipóteses foram conduzidas pelo uso do modelo de equações estruturais. O resultado da pesquisa implica que os atributos de design do aplicativo e os recursos de desempenho do aplicativo são fundamentais para promover a adoção do aplicativo móvel de viagem. Além disso, esta pesquisa amplia os horizontes sobre o impacto acidental de atributos de aplicação no comportamento de adoção, adicionando o gênero do usuário como uma variável ao modelo, e aumenta uma importante base teórica para pesquisas futuras neste campo

Systems success measurement: instrument & framework a new perspective

There are major concerns regarding the previous research that can be said as having poor measurements, lack of theoretical grounding, and concern heavily on investment justifies. Some are also considered as having weak survey instruments, inappropriate data collection approaches, and lack of agreement on the dependent variables measurement that resulted in its incompatibility. Several related issues pertaining to high rates of systems’ failure that justify the heavy investment costs and affect the systems’ success of measurement. This matter had raised a high concern, especially for the researchers, practitioners, organization managers and systems administrators. Thus, the successful measurement of any systems is vital. The purpose of this study is to provide a framework and a high-quality validated instrument based on the literature review and experts’ validation. Subsequently, it can be used in the future studies to efficiently assist in the systems’ success measurement. The statistical test of 344 users with the smart PLS for the instrument shows an excellent result

Eristämismekanismeja selainpohjaisille ohjelmistoarkkitehtuureille

Traditional backend-oriented web applications are increasingly being replaced by frontend applications, which execute directly in the user's browser. Web application performance has been shown to directly affect business performance, and frontend applications enable unique performance improvements. However, building complex applications within the browser is still a new and poorly understood field, and engineering efforts within the field are often plagued by quality issues. This thesis addresses the current research gap around frontend applications, by investigating the applicability of isolation mechanisms available in browsers to frontend application architecture. We review the important publications around the topic, forming an overview of current research, and current best practices in the field. We use this understanding, combined with relevant industry experience, to categorize the available isolation mechanisms to four classes: state and variable isolation, isolation from the DOM, isolation within the DOM, and execution isolation. For each class, we provide background and concrete examples on both the related quality issues, as well as tools for their mitigation. Finally, we use the ISO 25010 quality standard to evaluate the impact of these isolation mechanisms on frontend application quality. Our results suggest that the application of the previously introduced isolation mechanisms has the potential to significantly improve several key areas of frontend application quality, most importantly compatibility and maintainability, but also performance and security. Many of these mechanisms also imply tradeoffs between other quality attributes, most commonly performance. Future work could include developing frontend application architectures that leverage these isolation mechanisms to their full potential.Perinteisiä palvelinorientoituneita verkko-ohjelmistoja korvataan kiihtyvällä vauhdilla selainpohjaisilla ohjelmistoilla. Verkko-ohjelmistojen suorituskyvyn on osoitettu vaikuttavan suoraan yritysten tulokseen, ja selainpohjaiset ohjelmistot mahdollistavat huomattavia parannuksia suorituskykyyn. Monimutkaisten selainpohjaisten ohjelmistojen rakentaminen on kuitenkin uusi ja huonosti ymmärretty ala, ja sillä tapahtuva kehitystyö on ollut laatuongelmien piinaamaa. Tässä diplomityössä täydennetään puutteellista tutkimusta selainpohjaisista ohjelmistoista tutkimalla selaimista löytyvien eristysmekanismien soveltuvuutta näiden ohjelmistojen arkkitehtuurin parantamiseen. Käymme läpi tärkeimmät alan julkaisut muodostaen yleiskuvan tutkimuksen tilasta ja parhaiksi katsotuista käytännöistä alan harjoittajien keskuudessa. Yhdistämällä kirjallisuuskatsauksen tulokset omaan työkokemukseemme alalta, luokittelemme selainten käytettävissä olevat eristysmekanismit neljään kategoriaan: tilan ja muuttujien eristäminen, eristäminen DOM:ista, eristäminen DOM:in sisällä sekä suorituksen eristäminen. Käsittelemme tämän jälkeen löydetyt kategoriat sekä esitämme niihin liittyviä konkreettisia laatuongelmia sekä työkaluja näiden ongelmien ratkaisuun. Lopuksi arvioimme näiden eristysmekanismien vaikutusta selainpohjaisten ohjelmistojen laatuun ISO 25010 -laatustandardin avulla. Tuloksemme osoittavat että työssä esitettyjen eristysmekanismien käyttö saattaisi parantaa ohjelmistojen laatua usealla tärkeällä alueella. Näistä merkittävimpiä ovat yhteensopivuus ja ylläpidettävyys, mutta hyötyjä voitaisiin saada myös suorituskyvyn sekä tietoturvan parantumisella. Toisaalta monet esitellyistä mekanismeista myös vaativat kompromisseja muiden laatuvaatimusten osalta. Jatkotutkimusta tarvittaisiin selainpohjaisista arkkitehtuureista, jotka hyödyntäisivät paremmin työssä esitettyjä eristysmekanismeja

A Taxonomy of Quality Metrics for Cloud Services

[EN] A large number of metrics with which to assess the quality of cloud services have been proposed over the last years. However, this knowledge is still dispersed, and stakeholders have little or no guidance when choosing metrics that will be suitable to evaluate their cloud services. The objective of this paper is, therefore, to systematically identify, taxonomically classify, and compare existing quality of service (QoS) metrics in the cloud computing domain. We conducted a systematic literature review of 84 studies selected from a set of 4333 studies that were published from 2006 to November 2018. We specifically identified 470 metric operationalizations that were then classified using a taxonomy, which is also introduced in this paper. The data extracted from the metrics were subsequently analyzed using thematic analysis. The findings indicated that most metrics evaluate quality attributes related to performance efficiency (64%) and that there is a need for metrics that evaluate other characteristics, such as security and compatibility. The majority of the metrics are used during the Operation phase of the cloud services and are applied to the running service. Our results also revealed that metrics for cloud services are still in the early stages of maturity only 10% of the metrics had been empirically validated. The proposed taxonomy can be used by practitioners as a guideline when specifying service level objectives or deciding which metric is best suited to the evaluation of their cloud services, and by researchers as a comprehensive quality framework in which to evaluate their approaches.This work was supported by the Spanish Ministry of Science, Innovation and Universities through the Adapt@Cloud Project under Grant TIN2017-84550-R. The work of Ximena Guerron was supported in part by the Universidad Central del Ecuador (UCE), and in part by the Banco Central del Ecuador.Guerron, X.; Abrahao Gonzales, SM.; Insfran, E.; Fernández-Diego, M.; González-Ladrón-De-Guevara, F. (2020). A Taxonomy of Quality Metrics for Cloud Services. IEEE Access. 8:131461-131498. https://doi.org/10.1109/ACCESS.2020.3009079S131461131498

A Usability Inspection Method for Model-driven Web Development Processes

Las aplicaciones Web son consideradas actualmente un elemento esencial e indispensable en toda actividad empresarial, intercambio de información y motor de redes sociales. La usabilidad, en este tipo de aplicaciones, es reconocida como uno de los factores clave más importantes, puesto que la facilidad o dificultad que los usuarios experimentan con estas aplicaciones determinan en gran medida su éxito o fracaso. Sin embargo, existen varias limitaciones en las propuestas actuales de evaluación de usabilidad Web, tales como: el concepto de usabilidad sólo se soporta parcialmente, las evaluaciones de usabilidad se realizan principalmente cuando la aplicación Web se ha desarrollado, hay una carencia de guías sobre cómo integrar adecuadamente la usabilidad en el desarrollo Web, y también existe una carencia de métodos de evaluación de la usabilidad Web que hayan sido validados empíricamente. Además, la mayoría de los procesos de desarrollo Web no aprovechan los artefactos producidos en las fases de diseño. Estos artefactos software intermedios se utilizan principalmente para guiar a los desarrolladores y para documentar la aplicación Web, pero no para realizar evaluaciones de usabilidad. Dado que la trazabilidad entre estos artefactos y la aplicación Web final no está bien definida, la realización de evaluaciones de usabilidad de estos artefactos resulta difícil. Este problema se mitiga en el desarrollo Web dirigido por modelos (DWDM), donde los artefactos intermedios (modelos) que representan diferentes perspectivas de una aplicación Web, se utilizan en todas las etapas del proceso de desarrollo, y el código fuente final se genera automáticamente a partir estos modelos. Al tener en cuenta la trazabilidad entre estos modelos, la evaluación de estos modelos permite detectar problemas de usabilidad que experimentaran los usuarios finales de la aplicación Web final, y proveer recomendaciones para corregir estos problemas de usabilidad durante fases tempranas del proceso de desarrollo Web. Esta tesis tiene como objetivo, tratando las anteriores limitaciones detectadas, el proponer un método de inspección de usabilidad que se puede integrar en diferentes procesos de desarrollo Web dirigido por modelos. El método se compone de un modelo de usabilidad Web que descompone el concepto de usabilidad en sub-características, atributos y métricas genéricas, y un proceso de evaluación de usabilidad Web (WUEP), que proporciona directrices sobre cómo el modelo de usabilidad se puede utilizar para llevar a cabo evaluaciones específicas. Las métricas genéricas del modelo de usabilidad deben operacionalizarse con el fin de ser aplicables a los artefactos software de diferentes métodos de desarrollo Web y en diferentes niveles de abstracción, lo que permite evaluar la usabilidad en varias etapas del proceso de desarrollo Web, especialmente en las etapas tempranas. Tanto el modelo de usabilidad como el proceso de evaluación están alineados con la última norma ISO/IEC 25000 estándar para la evaluación de la calidad de productos de software (SQuaRE). El método de inspección de usabilidad propuesto (WUEP) se ha instanciado en dos procesos de desarrollo Web dirigido por modelos diferentes (OO-H y WebML) a fin de demostrar la factibilidad de nuestra propuesta. Además, WUEP fue validado empíricamente mediante la realización de una familia de experimentos en OO-H y un experimento controlado en WebML. El objetivo de nuestros estudios empíricos fue evaluar la efectividad, la eficiencia, facilidad de uso percibida y la satisfacción percibida de los participantes; cuando utilizaron WUEP en comparación con un método de inspección industrial ampliamente utilizado: La Evaluación Heurística (HE). El análisis estadístico y meta-análisis de los datos obtenidos por separado de cada experimento indicaron que WUEP es más eficaz y eficiente que HE en la detección de problemas de usabilidad. Los evaluadores también percibieron más satisfacción cuando se aplicaron WUEP, y lesFernández Martínez, A. (2012). A Usability Inspection Method for Model-driven Web Development Processes [Tesis doctoral no publicada]. Universitat Politècnica de València. https://doi.org/10.4995/Thesis/10251/17845Palanci

An Educational Inclusion Model for Adults with Diverse Neuromuscular Conditions through the use of an Artificial Intelligence Algorithm

An estimated 790 million individuals globally are afflicted with at least one form of disability. Among this population, 79 million are afflicted with diverse neuromuscular disorders. The educational inclusion of these people is complicated by the loss of the ability to communicate and breathe, difficulty walking, dressing, and/or eating without the assistance of another person. Several studies have demonstrated that assistive tools can function as a means of providing support. However, the feasibility of obtaining these instruments is hindered by limited supply, exorbitant prices, intricate operation, and substantial maintenance requirements. As a result, they are promptly abandoned following their acquisition. In contrast, artificial intelligence algorithms are of paramount importance as they enable the execution of computational processes that acquire knowledge from data, thereby enabling progressive performance enhancements deprived of explicit human intervention. The current study is aimed to tackle the obstacle of ensuring that this population has access to education by developing a mobile application that utilizes an eye-tracking algorithm to gather fixation data from individuals afflicted with this condition. This enabled the development of an innovative and personalized learning environment, which yielded outcomes including enhanced usability, accessibility, autonomy, time management, and physical barrier elimination

Automated data collection and dashboard development:enhancing quality monitoring and analysis

Abstract. This master thesis focuses on optimizing software quality analysis at target projects in Elektrobit, a key player in the automotive software industry. In the light of continuous technological advancements in the industry, maintaining high-quality software is imperative. Current verification procedures, though effective, are time-consuming and often entail a significant amount of manual work. Additionally, the absence of efficient visualization tools leads to missed opportunities for improvement. I proposed an automated quality data collection process and a user-friendly visualization system, designed to streamline the process of software quality analysis. The solution is delivered in the form of an interactive dashboard, offering a centralized view of all pertinent quality metrics data, thereby saving time, reducing manual work, and improving user experience. The study employs a design science research (DSR) methodology, focusing on iterative design, implementation, and evaluation. The findings from the evaluation confirm the dashboard’s efficacy and relevance, illustrating its value in enhancing efficiency, productivity, and team collaboration. The user-centered design approach and regular user engagement during development proved to be instrumental in achieving these results. The research acknowledges certain limitations, such as the proof-of-concept stage of the dashboard and the relatively small user feedback group and suggests potential areas for future work. In conclusion, this research serves as a testament to the transformative potential of automated data collection and effective visualization systems in the software quality analysis domain, contributing to both theory and practice

A usability model for chronic disease management mobile applications

The usability issues stand as one of the biggest obstacles to implement Mobile Healthcare Applications technologies. Consequently, the MHealth Apps users become confused in choosing the right apps for them. These applications must comply with the usability measure to ensure they can satisfy and are acceptable, especially chronic disease patients. Current usability evaluation models do not fulfill the usability characteristics and MHealth. These models tend to focus on the web application or general mobile apps. In addition, the evaluation of mHealth for further improvement becomes difficult or inaccurate. Thus, the main objective of this study is to construct a usability evaluation model for the chronic disease mobile application. A mixed methods research design was used in which qualitative data was collected using a systematic literature review to identify the usability characteristic and measures for MHealth. A purposive sampling technique was applied for semi-structured interviews with real users in gathering the usability requirements for the usability evaluation model. The usability characteristics and model development were verified by knowledge and domain experts. Usability testing was conducted with chronic disease patients as respondents, using chronic disease applications selected from an open-source mobile application to validate the implementation feasibility of the proposed model. Findings showed a total of five (5) usability characteristics, twelve (12) sub-characteristic, and forty-two (42) metrics were generated. The model was improvised based on the feedback from experts. This demonstrated the reliability, validity, and applicability of the model as guidelines to developers in developing the mobile healthcare application for chronic disease. This study makes a contribution by providing a usability model for usability practitioners and developers by incorporating new usability factors such as self-management as one of the usability factors for chronic disease. In addition, the model provides detailed guidelines to apply the model in evaluating mobile application to produce usable MHealth applications for patients with chronic diseases