Utilisation of ANFIS in analysing impact of cost structure on Croatian maritime companies development

The modern approach to growth analysis and development of enterprises includes the analysis of defined business models progressively. One of the essential factors of any business model is the cost structure, mostly intended to analyse and define better the processes of transferring value to the customer, maintain customer relationship and generate revenue. An analysis of the costs incurred in these processes should facilitate the effective definition of key resources, key activities and key partnerships. Modern theory distinguishes two types of business models from a cost perspective: a cost-driven model and a value-driven model. The cost-driven model is focused on minimizing costs wherever possible and such an approach has the propensity to create and maintain the lowest possible cost structure using low-cost value propositions. The value-driven model is focused on value creation and superior value propositions. The aim of this research, by using Adaptive Neuro-Fuzzy Inference System (ANFIS) approach, is to create models for analysing the impact of cost structure on sustainable development and business survival with respect to selected financial indicators. Based on clustering methods, model creation is preceded by a search of the link between the business performance indicators and parameters that increase or decrease a particular cost component. The sample for creation of the model is based on financial data of five maritime Croatian companies obtained through four business years. Thus, by analysis of the companies’ business operations based on such created models it is possible to define the limits, namely the degrees of increase or decrease of a particular type of cost at which companies achieve sound business growth and development. Consequently, the management of a company is enabled to form effective business strategies. Such strategies in modern context imply innovation in business, new technological processes, efficient stock management, and improved relationships with customers and suppliers

Assessing the drivers of virtual knowledge management impact in European Firm’s performance : an exploratory analysis

E-Business is a phenomenon that has progressed over the past decades at record speed, with considerable promise and hype. It has been embraced with varying degrees of enthusiasm and impact by both large firms and Small and Medium Enterprises (SME). Parallel with its development, E-Business has attracted research interests, seen in a plethora of new modules, programmes, models and tools. Knowledge Management (KM) is one tool that seams to gain a more relevant role, especially as managing knowledge has become increasingly important to all companies. Appropriate KM practices within organisations can be seen as one of the prerequisites to the enhancement of continuous performance improvement in the interne-based context. Thus, our aim is to develop a conceptual framework related to KM practices in a virtual context and to identify the nature of the relationship existing in those knowledge-driven elements and performance achievements. This paper aims to bridge the gap between the KM and e-business performance-related literatures from the viewpoint of European firms by establishing a model tested in European companies. For this purpose, we used a structural equation modelling analysis. The results show that KM has a positive impact on the maximization of e-business performance and that some elements individually have a positive influence on e-business performance. As limitations of the study, we consider the need for more research into this field and the inclusion of news elements such as technological readiness and management support to KM initiatives. The present study advances knowledge on the nature of the relative importance of different components of Internet-based KM as drivers of e-business performance and reinforces its importance as an integrated e-business tool.info:eu-repo/semantics/publishedVersio

Firm core business processes and the effect on performance

This study investigates firm’s core business processes’ effect on its performance. First, a conceptual model including the three core business processes, product development management, supply chain management and customer relationship management, and performance measures is constructed based on previous research and literature. The conceptual model consists of 16 research hypotheses. Second, empirical evidence is introduced to test the research hypotheses. Finally, the conceptual model is partly verified through the test of hypotheses. The data used in this study was collected through use of a web-based questionnaire targeted to the upper management in Finnish companies. The questionnaire was sent to 15 941 decision makers, of which 1 157 completed the survey. Three multivariate data analysis techniques were used to address the research questions in empirical part of the study. First, a measurement model was constructed through use of a confirmatory factor analysis to confirm the theoretically proposed factor constructs. Second, a structural equation model was built to test part of the hypotheses. Third, a mediational analysis was conducted to test rest of the research hypotheses. The findings of this study support the importance of core business process integration. It seems that one core business process directly driving the performance is the customer relationship management. However, both product development management and supply chain management are paramount for overall success of a firm. According to the results of this study the managers should attempt to integrate the firm’s core business processes, by implementing cross-functional integration, customer driven development, and demand supply integration. These actions and implementations should help a firm in the pursuit of financial performance. The study provides a generalized model that links core business processes and performance. A further study should be made to investigate underlying mechanisms how core business processes affect on performance

Data driven decision support systems as a critical success factor for IT-Governance: an application in the financial sector

IT-Governance has a major impact not only on IT management but also and foremost in the Enterprises performance and control. Business uses IT agility, flexibility and innovation to pursue its objectives and to sustain its strategy. However being it more critical to the business, compliance forces IT on the opposite way of predictability, stability and regulations. Adding the current economical environment and the fact that most of the times IT departments are considered cost centres, IT-Governance decisions become more important and critical. Current IT-Governance research and practise is mainly based on management techniques and principles, leaving a gap for the contribution of information systems to IT-Governance enhancement. This research intends to provide an answer to IT-Governance requirements using Data Driven Decision Support Systems based on dimensional models. This seems a key factor to improve the IT-Governance decision making process. To address this research opportunity we have considered IT-Governance research (Peter Weill), best practises (ITIL), Body of Knowledge (PMBOK) and frameworks (COBIT). Key IT-Governance processes (Change Management, Incident Management, Project Development and Service Desk Management) were studied and key process stakeholders were interviewed. Based on the facts gathered, dimensional models (data marts) were modelled and developed to answer to key improvement requirements on each IT-Governance process. A Unified Dimensional Model (IT-Governance Data warehouse) was materialized. To assess the Unified Dimensional Model, the model was applied in a bank in real working conditions. The resulting model implementation was them assessed against Peter Weill‘s Governance IT Principles.Assessment results revealed that the model satisfies all the IT-Governance Principles. The research project enables to conclude that the success of IT-Governance implementation may be fostered by Data Driven Decision Support Systems implemented using Unified Dimensional Model concepts and based on best practises, frameworks and body of knowledge that enable process oriented, data driven decision support

Assessing the Drivers of Virtual Knowledge Management Impact in European Firm's Performance: an Exploratory Analysis

Copyright © 2008 The Authors. Copyright © 2009 Academic Conferences Ltd.e-Business is a phenomenon that has progressed over the past decades at record speed, with considerable promise and hype. It has been embraced with varying degrees of enthusiasm and impact by both large and SME firms. Parallel with its development, E-Business has attracted research interests, seen in a plethora of new modules, programmes, models and tools. Knowledge Management (KM) is one tool that has seemed to gain a more relevant role, especially as managing knowledge becomes increasingly important to all companies. Appropriate KM practices within organisations can be seen as one of the prerequisites of enhancement of continuous performance improvement in the interne-based context. Thus, our aim is to develop a conceptual framework related to KM practices in a virtual context and to identify the nature of the relationship existing in those knowledge-driven elements and performance achievements. This paper aims to bridge the gap between the KM and e-business performance-related literatures from the viewpoint of European firms by establishing a model tested in European companies. For this purpose, we used a structural equation modelling analysis. The results show that KM has a positive impact on the maximization of e-business performance and that some elements individually have a positive influence on e-business performance. As limitations of the study, we consider the need for more research into this field and the inclusion of news elements such as technological readiness and management support to KM initiatives. The present study advances knowledge on the nature of the relative importance of different components of Internet-based KM as drivers of e-business performance and reinforce its importance as an integrated e-business tool

Capability driven development: an approach to designing digital enterprises

The final publication is available at Springer via http://dx.doi.org/10.1007/s12599-014-0362-0[EN] The need for organizations to operate in changing environments is addressed by proposing an approach that integrates organizational development with information system (IS) development taking into account changes in the application context of the solution. This is referred to as Capability Driven Development (CDD). A meta-model representing business and IS designs consisting of goals, key performance indicators, capabilities, context and capability delivery patterns, is being proposed. The use of the meta-model is validated in three industrial case studies as part of an ongoing collaboration project, whereas one case is presented in the paper. Issues related to the use of the CDD approach, namely, CDD methodology and tool support are also discussed.This work has been partially supported by the EU-FP7 funded project no: 611351 CaaS - Capability as a Service in Digital Enterprises.Berzisa, S.; Bravos, G.; Cardona Gonzalez, T.; Czubayko, U.; España, S.; Grabis, J.; Henkel, M.... (2015). Capability driven development: an approach to designing digital enterprises. Business and Information Systems Engineering. 57(1):15-25. https://doi.org/10.1007/s12599-014-0362-0S1525571ArchiMate (2013) An enterprise modeling language from the Open Group. http://www.opengroup.org/archimate/ . Accessed 3 Dec 2014Asadi M, Ramsin R (2008) MDA-based methodologies: an analytical survey. In: Proceedings Model driven architecture – foundations and applications (ECMDA-FA 2008), LNCS 5095, pp 419–431Barney JB (1991) Firm resources and sustained competitive advantage. 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Requir Eng 16:75–99De Kinderen S, Gordijn J, Akkermans H (2009) Reasoning about customer needs in multi-supplier ICT service bundles using decision models. In: Proceedings 11th international conference on enterprise information systems (ICEIS 2009), pp 131–136Deloitte (2009) Cloud computing: forecasting change. Deloitte Consulting, New York. http://public.deloitte.no/dokumenter/2_Cloud_Computing%5B1%5D.pdf . Accessed 3 Dec 2014Dey A (2001) Understanding and using context. Pers Ubiquitous Comput 5(1):4–7Gamma E, Helm R, Johnson R, Vlissides J (1995) Design patterns: elements of reusable object-oriented software architecture. Addison-Wesley, BostonGomes D, Gonçalves JM, Santos R, Aguiar R (2010) XMPP based context management architecture. In: Proceedings GLOBECOM workshop, IEEE, pp 1372–1377González A, España S, Ruiz M, Pastor Ó (2011) Systematic derivation of class diagrams from communication-oriented business process models. In: 12th working conference on business process modeling, development, and support (BPMDS’11). Springer LNBIP 81, pp 246–260Henkel M, Stirna J (2010) Pondering on the key functionality of model driven development tools: the case of mendix. In: Forbrig P, Günther H (eds) Proceedings business informatics research (BIR 2010), Springer LNBIP 64, pp 146–160Hervas R, Bravo J, Fontecha J (2010) A context model based on ontological languages – a proposal for information visualisation. J Univers Comput Sci 16(12):1539–1555Jarke M, Loucopoulos P, Lyytinen K, Mylopoulos J, Robinson W (2011) The brave new world of design requirements. Information Syst 36(7):992–1008Kaplan RS, Norton DP (2004) Strategy maps: converting intangible assets into tangible outcomes. Harvard Business School Press, BostonKleppe A, Warmer J, Bast W (2013) MDA explained. Addison-Wesley, BostonLoniewski G, Insfran E, Abrahao L (2010) A systematic review of the use of requirements engineering techniques in model-driven development. In: Proceedings model driven engineering languages and systems (MODELS 2010), Part II, LNCS 6395, pp 213–227Mohagheghi P, Dehlen V (2008) Where is the proof? - a review of experiences from applying MDE in industry. In: Proceedings model driven architecture – foundations and applications (ECMDA-FA 2008). LNCS 5095. Springer, Heidelberg, pp 432–443Nilsson AG, Tolis C, Nellborn C (eds) (1999) Perspectives on business modelling: understanding and changing organisations. Springer, HeidelbergOASIS (2011) Reference architecture foundation for service oriented architecture version 1.0, committee specification draft 03/public review draft 02 06 July 2011. http://docs.oasis-open.org/soa-rm/soa-ra/v1.0/soa-ra.pdf . Accessed 3 Dec 2014OMG (2011a) UML superstructure. http://www.omg.org/spec/UML/2.4.1/ . 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Increasing competitiveness of the construction sector by adopting innovative clustering

Companies in today's world need to become and stay competitive. This means, among other things, that they have to create new ideas and turn them into innovative products and processes. Appropriate innovation management strategies, including creation of various kinds of alliances with other business entities, need to be adopted within the company. Clustering is one of such possibilities. The paper discusses the main features of clusters and the benefits for their members; in addition, it identifies specific features of the construction sector that require specific approaches to establish a cluster.\ud The methodology Innovative Cluster Model with 3x3x3 mail elements (ICM333) is proposed and used to initiate and develop a cluster in the construction sector. In the cluster development three stages are identified: emergence, development and maturity of the cluster. Actions associated with these three stages tackle four areas (in each stage): rationale, organization, resources, and implementation. All areas are thoroughly elaborated and discussed in the paper. In the first step, the emerging cluster, the key element is identification, assessment and dissemination of development opportunities. It can run parallel with the cluster initiation, which is followed by the operation. Within the steps to be taken in the stage of the developing cluster, visions nad the goals have to be defined first, followed by the definition of the cluster organisation. The mature cluster stage has to focus on performance measurement and management, and take appropriate measures to garantee its sustainability and adequate innovative character.\ud Implementation of the proposed cluster development methodology has the potential of greatly facilitating the betterment of a construction sector in a particular country. It can be a valuable tool, when available to policymakers, chambers of commerce and trade, and other stakeholders that wish to foster the development of such clusters.\ud The paper reports on the results of the 7th Framework project FP7-REGIONS-2007-1 RegCon – Support Action for Innovation Driven Clusters in Construction.\u

Supporting Information Systems Analysis Through Conceptual Model Query – The Diagramed Model Query Language (DMQL)

Analyzing conceptual models such as process models, data models, or organizational charts is useful for several purposes in information systems engineering (e.g., for business process improvement, compliance management, model driven software development, and software alignment). To analyze conceptual models structurally and semantically, so-called model query languages have been put forth. Model query languages take a model pattern and conceptual models as input and return all subsections of the models that match this pattern. Existing model query languages typically focus on a single modeling language and/or application area (such as analysis of execution semantics of process models), are restricted in their expressive power of representing model structures, and/or abstain from graphical pattern specification. Because these restrictions may hamper query languages from propagating into practice, we close this gap by proposing a modeling language-spanning structural model query language based on flexible graph search that, hence, provides high structural expressive power. To address ease-of-use, it allows one to specify model queries using a diagram. In this paper, we present the syntax and the semantics of the diagramed model query language (DMQL), a corresponding search algorithm, an implementation as a modeling tool prototype, and a performance evaluation

Towards a Framework for Realizing Healthcare Management Benefits Through the Integration of Patient\u27s Information

Business Intelligence (BI) applications, including customer relationship management systems, decision support systems, analytical processing systems, and data mining systems, have captured the attention of practitioners and researchers for the last few years. Health care organizations, which are data driven and in which quality and integration of data is of paramount importance, have adopted BI applications to help and assist healthcare managers in improving the quality of the information input to the decision process. Based on preliminary data collection results, it is found that high quality data is essential to successful BI performance and that technological support for data acquisition, analysis and deployment are not widespread. Yet, business organizations are not investing in improving data quality and data integration. In this paper the authors propose a framework for evaluating the quality and integration of patient’s data for BI applications in healthcare organizations. In doing so, a range of potential benefits is highlighted. Even though this framework is in an early stage of development, it intends to present existing solutions for evaluating the above issues. The authors conclude that further research needs to be carried out to refine this framework, through model testing and case studies evaluation

Rancang Bangun Portal E-Commerce Semarang-Handycraft Berorientasi Obyek

Number of emerging Small and Medium Enterprises (SMEs) in Indonesia has not been matched with optimal performance. Many problems arise such as difficulty in marketing products and limited costs for marketing. This problem can be overcome by utilizing Internet technology to build e-commerce portal. Portal help online marketing with no borders zone, facilitate for searching a consumer, can automate the promotion and business transactions that can help win the competition.In this research, to be built e-commerce portal Semarang-Handycraft. Design of e-commerce portal is using system development methodologies Model Driven Development (MDD) and UML modeling language (Unified Modeling Language) which is a visual language for modeling object-oriented language and by using the Open Source Content Management Systems that is called Joomla and using e-commerce modules Virtuemart. Produced e-commerce portal that can provide information with better quality and can be accessed at http://semarang-handycraft.cz.cc, which is a new alternative for the production of marketing handicraft products of SMEs in Semarang. For security and convinience of information retrieval in e-commerce portal is divided into several access rights, ie rights of access to regular visitors, members and administrator