Physiologically attentive user interface for improved robot teleoperation

User interfaces (UI) are shifting from being attention-hungry to being attentive to users’ needs upon interaction. Interfaces developed for robot teleoperation can be particularly complex, often displaying large amounts of information, which can increase the cognitive overload that prejudices the performance of the operator. This paper presents the development of a Physiologically Attentive User Interface (PAUI) prototype preliminary evaluated with six participants. A case study on Urban Search and Rescue (USAR) operations that teleoperate a robot was used although the proposed approach aims to be generic. The robot considered provides an overly complex Graphical User Interface (GUI) which does not allow access to its source code. This represents a recurring and challenging scenario when robots are still in use, but technical updates are no longer offered that usually mean their abandon. A major contribution of the approach is the possibility of recycling old systems while improving the UI made available to end users and considering as input their physiological data. The proposed PAUI analyses physiological data, facial expressions, and eye movements to classify three mental states (rest, workload, and stress). An Attentive User Interface (AUI) is then assembled by recycling a pre-existing GUI, which is dynamically modified according to the predicted mental state to improve the user's focus during mentally demanding situations. In addition to the novelty of the proposed PAUIs that take advantage of pre-existing GUIs, this work also contributes with the design of a user experiment comprising mental state induction tasks that successfully trigger high and low cognitive overload states. Results from the preliminary user evaluation revealed a tendency for improvement in the usefulness and ease of usage of the PAUI, although without statistical significance, due to the reduced number of subjects.info:eu-repo/semantics/acceptedVersio

An Evaluation Schema for the Ethical Use of Autonomous Robotic Systems in Security Applications

We propose a multi-step evaluation schema designed to help procurement agencies and others to examine the ethical dimensions of autonomous systems to be applied in the security sector, including autonomous weapons systems

Integrating Affective Expressions into Robot-Assisted Search and Rescue to Improve Human-Robot Communication

Unexplained or ambiguous behaviours of rescue robots can lead to inefficient collaborations between humans and robots in robot-assisted SAR teams. To date, rescue robots do not have the ability to interact with humans on a social level, which is believed to be an essential ability that can improve the quality of interactions. This thesis research proposes to bring affective robot expressions into the SAR context to provide rescue robots social capabilities. The first experiment presented in Chapter 3 investigates whether there is consensus in mapping emotions to messages/situations in Urban Search and Rescue (USAR) scenarios, where efficiency and effectiveness of interactions are crucial to success. We studied mappings between 10 specific messages, presented in two different communication styles, reflecting common situations that might happen during search and rescue missions and the emotions exhibited by robots in those situations. The data was obtained through a Mechanical Turk study with 78 participants. The findings support the feasibility of using emotions as an additional communication channel to improve multi-modal human-robot interaction for urban search and rescue robots and suggest that these mappings are robust, i.e., are not affected by the robot’s communication style. The second experiment was conducted on Amazon Mechanical Turk as well with 223 participants. We used Affect Control Theory (ACT) as a method for deriving the mappings between situations and emotions (similar to the ones in the first experiment) and as an alternative method to obtaining mappings that can be adjusted for different emotion sets (Chapter 4). The results suggested that there is consistency in the choice of emotions for a robot to show in different situations between the two methods used in the first and second experiment, indicating the feasibility of using emotions as an additional modality in SAR robots. After validating the feasibility of bringing emotions to SAR context based on the findings from the first two experiments, we created affective expressions based on Evaluation, Potency and Activity (EPA) dimensions of ACT with the help of LED lights on a rescue robot called Husky. We evaluated the effect of emotions on rescue workers’ situational awareness through an online Amazon Mechanical Turk Study with 151 participants (Chapter 5). Findings indicated that participants who saw Husky with affective expressions (conveyed through lights) had better perception accuracy of the situation happening in the disaster scene than participants who saw the videos of the Husky robot without any affective lights. In other words, Husky with affective lights improved participants’ situational awareness

Human factors of semi-autonomous robots for urban search and rescue

During major disasters or other emergencies, Urban Search and Rescue (USAR) teams are responsible for extricating casualties safely from collapsed urban structures. The rescue work is dangerous due to possible further collapse, fire, dust or electricity hazards. Sometimes the necessary precautions and checks can last several hours before rescuers are safe to start the search for survivors. Remote controlled rescue robots provide the opportunity to support human rescuers to search the site for trapped casualties while they remain in a safe place. The research reported in this thesis aimed to understand how robot behaviour and interface design can be applied to utilise the benefits of robot autonomy and how to inform future human-robot collaborative systems. The data was analysed in the context of USAR missions when using semi-autonomous remote controlled robot systems. The research focussed on the influence of robot feedback, robot reliability, task complexity, and transparency. The influence of these factors on trust, workload, and performance was examined. The overall goal of the research was to make the life of rescuers safer and enhance their performance to help others in distress. Data obtained from the studies conducted for this thesis showed that semi-autonomous robot reliability is still the most dominant factor influencing trust, workload, and team performance. A robot with explanatory feedback was perceived as more competent, more efficient and less malfunctioning. The explanatory feedback was perceived as a clearer type of communication compared to concise robot feedback. Higher levels of robot transparency were perceived as more trustworthy. However, single items on the trust questionnaire were manipulated and further investigation is necessary. However, neither explanatory feedback from the robot nor robot transparency, increased team performance or mediated workload levels. Task complexity mainly influenced human-robot team performance and the participants’ control allocation strategy. Participants allowed the robot to find more targets and missed more robot errors in the high complexity conditions compared to the low task complexity conditions. Participants found more targets manually in the low complexity tasks. In addition, the research showed that recording the observed robot performance (the performance of the robot that was witnessed by the participant) can help to identify the cause of contradicting results: participants might not have noticed some of the robots mistakes and therefore they were not able to distinguish between the robot reliability levels. Furthermore, the research provided a foundation of knowledge regarding the real world application of USAR in the United Kingdom. This included collecting knowledge via an autoethnographic approach about working processes, command structures, currently used technical equipment, and attitudes of rescuers towards robots. Also, recommendations about robot behaviour and interface design were collected throughout the research. However, recommendations made in the thesis include consideration of the overall outcome (mission performance) and the perceived usefulness of the system in order to support the uptake of the technology in real world applications. In addition, autonomous features might not be appropriate in all USAR applications. When semi-autonomous robot trials were compared to entirely manual operation, only the robot with an average of 97% reliability significantly increased the team performance and reduced the time needed to complete the USAR scenario compared to the manually operated robot. Unfortunately, such high robot success levels do not exist to date. This research has contributed to our understanding of the factors influencing human-robot collaboration in USAR operations, and provided guidance for the next generation of autonomous robots

Human factors of semi-autonomous robots for urban search and rescue

During major disasters or other emergencies, Urban Search and Rescue (USAR) teams are responsible for extricating casualties safely from collapsed urban structures. The rescue work is dangerous due to possible further collapse, fire, dust or electricity hazards. Sometimes the necessary precautions and checks can last several hours before rescuers are safe to start the search for survivors. Remote controlled rescue robots provide the opportunity to support human rescuers to search the site for trapped casualties while they remain in a safe place. The research reported in this thesis aimed to understand how robot behaviour and interface design can be applied to utilise the benefits of robot autonomy and how to inform future human-robot collaborative systems. The data was analysed in the context of USAR missions when using semi-autonomous remote controlled robot systems. The research focussed on the influence of robot feedback, robot reliability, task complexity, and transparency. The influence of these factors on trust, workload, and performance was examined. The overall goal of the research was to make the life of rescuers safer and enhance their performance to help others in distress. Data obtained from the studies conducted for this thesis showed that semi-autonomous robot reliability is still the most dominant factor influencing trust, workload, and team performance. A robot with explanatory feedback was perceived as more competent, more efficient and less malfunctioning. The explanatory feedback was perceived as a clearer type of communication compared to concise robot feedback. Higher levels of robot transparency were perceived as more trustworthy. However, single items on the trust questionnaire were manipulated and further investigation is necessary. However, neither explanatory feedback from the robot nor robot transparency, increased team performance or mediated workload levels. Task complexity mainly influenced human-robot team performance and the participants’ control allocation strategy. Participants allowed the robot to find more targets and missed more robot errors in the high complexity conditions compared to the low task complexity conditions. Participants found more targets manually in the low complexity tasks. In addition, the research showed that recording the observed robot performance (the performance of the robot that was witnessed by the participant) can help to identify the cause of contradicting results: participants might not have noticed some of the robots mistakes and therefore they were not able to distinguish between the robot reliability levels. Furthermore, the research provided a foundation of knowledge regarding the real world application of USAR in the United Kingdom. This included collecting knowledge via an autoethnographic approach about working processes, command structures, currently used technical equipment, and attitudes of rescuers towards robots. Also, recommendations about robot behaviour and interface design were collected throughout the research. However, recommendations made in the thesis include consideration of the overall outcome (mission performance) and the perceived usefulness of the system in order to support the uptake of the technology in real world applications. In addition, autonomous features might not be appropriate in all USAR applications. When semi-autonomous robot trials were compared to entirely manual operation, only the robot with an average of 97% reliability significantly increased the team performance and reduced the time needed to complete the USAR scenario compared to the manually operated robot. Unfortunately, such high robot success levels do not exist to date. This research has contributed to our understanding of the factors influencing human-robot collaboration in USAR operations, and provided guidance for the next generation of autonomous robots

From teleoperation to the cognitive human-robot interface

Robots are slowly moving from factories to mines, construction sites, public places and homes. This new type of robot or robotized working machine – field and service robots (FSR) – should be capable of performing different kinds of tasks in unstructured changing environments, not only among humans but through continuous interaction with humans. The main requirements for an FSR are mobility, advanced perception capabilities, high "intelligence" and easy interaction with humans. Although mobility and perception capabilities are no longer bottlenecks, they can nevertheless still be greatly improved. The main bottlenecks are intelligence and the human - robot interface (HRI). Despite huge efforts in "artificial intelligence" research, the robots and computers are still very "stupid" and there are no major advancements on the horizon. This emphasizes the importance of the HRI. In the subtasks, where high-level cognition or intelligence is needed, the robot has to ask for help from the operator. In addition to task commands and supervision, the HRI has to provide the possibility of exchanging information about the task and environment through continuous dialogue and even methods for direct teleoperation. The thesis describes the development from teleoperation to service robot interfaces and analyses the usability aspects of both teleoperation/telepresence systems and robot interfaces based on high-level cognitive interaction. The analogue in the development of teleoperation interfaces and HRIs is also pointed out. The teleoperation and telepresence interfaces are studied on the basis of a set of experiments in which the different enhancement-level telepresence systems were tested in different tasks of a driving type. The study is concluded by comparing the usability aspects and the feeling of presence in a telepresence system. HRIs are studied with an experimental service robot WorkPartner. Different kinds of direct teleoperation, dialogue and spatial information interfaces are presented and tested. The concepts of cognitive interface and common presence are presented. Finally, the usability aspects of a human service robot interface are discussed and evaluated.reviewe

Assessing the Role of Critical Value Factors (CVFs) on Users’ Resistance of Urban Search and Rescue Robotics

Natural and manmade disasters have brought urban search and rescue (USAR) robots to the technology forefront as a means of providing additional support for search and rescue workers. The loss of life among victims and rescue workers necessitates the need for a wider acceptance of this assistive technology. Disasters, such as hurricane Harvey in 2017, hurricane Sandy in 2012, the 2012 United States tornadoes that devastated 17 states, the 2011 Australian floods, the 2011 Japan and 2010 Haiti earthquakes, the 2010 West Virginia coal mine explosions, the 2009 Typhoon caused mudslides in Taiwan, the 2001 Collapse of the World Trade Center, the 2005 Hurricane Katrina, the 1995 Oklahoma City bombing, and the 1995 Kobe Japan earthquake all benefited from the use of USAR. While there has been a push for use of USAR for disaster, user resistance to such technology is still significantly understudied. This study applied a mixed quantitative and qualitative approach to identify important system characteristics and critical value factors (CVFs) that contribute to team members’ resistance to use such technology. The populations for this study included 2,500 USAR team members from the Houston Professional Fire Fighters Association (HPFFA), and the expected sample size of approximately 250 respondents. The main goal of this quantitative study was to examine system characteristics and CVFs that contribute to USAR team members’ resistance to use such technology. System characteristics and CVFs are associated with USAR. Furthermore, the study utilized multivariate linear regression (MLR) and multivariate analysis of covariance (ANCOVA) to determine if, and to what extent, CVFs and computer self-efficacy (CSE) interact to influence USAR team members’ resistance to use such technology. This quantitative study will test for significant differences on CVF’s, CSE, and resistance to use such technology based on age, gender, prior experience with USAR events, years of USAR experience, and organizational role. The contribution of this study was to reduce USAR team members’ resistance to use such technology in an effort minimize risk to USAR team members while maintaining their lifesaving capability

Human-Machine Interfaces for Service Robotics

L'abstract è presente nell'allegato / the abstract is in the attachmen

Advances in Human-Robot Interaction

Rapid advances in the field of robotics have made it possible to use robots not just in industrial automation but also in entertainment, rehabilitation, and home service. Since robots will likely affect many aspects of human existence, fundamental questions of human-robot interaction must be formulated and, if at all possible, resolved. Some of these questions are addressed in this collection of papers by leading HRI researchers