Personalized Finance Advisory through Case-based Recommender Systems and Diversification Strategies

Recommendation of financial investment strategies is a complex and knowledge-intensive task. Typically, financial advisors have to discuss at length with their wealthy clients and have to sift through several investment proposals before finding one able to completely meet investors' needs and constraints. As a consequence, a recent trend in wealth management is to improve the advisory process by exploiting recommendation technologies. This paper proposes a framework for recommendation of asset allocation strategies which combines case-based reasoning with a novel diversification strategy to support financial advisors in the task of proposing diverse and personalized investment portfolios. The performance of the framework has been evaluated by means of an experimental session conducted against 1172 real users, and results show that the yield obtained by recommended portfolios overcomes that of portfolios proposed by human advisors in most experimental settings while meeting the preferred risk profile. Furthermore, our diversification strategy shows promising results in terms of both diversity and average yield

Building an Ontology-Based Framework for Tourism Recommendation Services

The tourism product has an intangible nature in that customers cannot physically evallfate the services on offer until practically experienced. This makes having access to ;credible;"i\nd authentic information about tourism products before the actual experience very valuable. An Ontology being a formal, explicit specification of concepts of a domain provides a viable platform for the development of credible knowledge-based tourism information services. In this paper, we present an approach aimed at enabling assorted intelligent reco=endations services in tourism support systems using ontologies. A suite of tourism ontologies was developed and engaged to enable a prototypical e-tourism system with various knowledge-based reco=endation capabilities. A usability evaluation of the system yields encouraging results as a demonstration of the viability of our approach

An Integrated Knowledge Engineering Environment for Constraint-based Recommender Systems

Abstract. Constraint-based recommenders support customers in identifying relevant items from complex item assortments. In this paper we present a constraint-based environment already deployed in real-world scenarios that supports knowledge acquisition for recommender applications in a MediaWiki-based context. This technology provides the opportunity do directly integrate informal Wiki content with complementary formalized recommendation knowledge which makes information retrieval for users (readers) easier and less timeconsuming. The user interface supports recommender development on the basis of intelligent debugging and redundancy detection. The results of a user study show the need of automated debugging and redundancy detection even for small-sized knowledge bases

Towards Designing Robo-Advisory to Promote Consensus Efficient Group Decision-Making in New Types of Economic Scenarios

Robo-advisors are a new type of FinTech increasingly used by millennials in place of traditional financial advice. Building on artificial intelligence, robo-advisors provide personalized asset and wealth management services. Their application and study have hitherto focused exclusively on individual advisory regarding asset management. We observe a pressing need to investigate robo- advisors’ application for complex artificial intelligence based recommendation tasks both, in context of group decision-making and in contexts beyond asset management, due to robo-advisors’ potential as a lever for integrating artificial intelligence in the entire decision-making process. Thus, we present a action design research in progress aimed at designing such a robo-advisor. More specifically, this study investigates whether and how robo-advisory promotes consensus-efficient group decision-making in new types of economic scenarios (after-sales). Based on a comprehensive problem formulation, we aim towards deriving a set of meta-requirements and design principles that are embodied in a preliminary prototypical instantiation of a robo-advisor

Evaluating multi-label classifiers and recommender systems in the financial service sector

status: publishe

A tree based keyphrase extraction technique for academic literature

Automatic keyphrase extraction techniques aim to extract quality keyphrases to summarize a document at a higher level. Among the existing techniques some of them are domain-specific and require application domain knowledge, some of them are based on higher-order statistical methods and are computationally expensive, and some of them require large train data which are rare for many applications. Overcoming these issues, this thesis proposes a new unsupervised automatic keyphrase extraction technique, named TeKET or Tree-based Keyphrase Extraction Technique, which is domain-independent, employs limited statistical knowledge, and requires no train data. The proposed technique also introduces a new variant of the binary tree, called KeyPhrase Extraction (KePhEx) tree to extract final keyphrases from candidate keyphrases. Depending on the candidate keyphrases the KePhEx tree structure is either expanded or shrunk or maintained. In addition, a measure, called Cohesiveness Index or CI, is derived that denotes the degree of cohesiveness of a given node with respect to the root which is used in extracting final keyphrases from a resultant tree in a flexible manner and is utilized in ranking keyphrases alongside Term Frequency. The effectiveness of the proposed technique is evaluated using an experimental evaluation on a benchmark corpus, called SemEval-2010 with total 244 train and test articles, and compared with other relevant unsupervised techniques by taking the representatives from both statistical (such as Term Frequency-Inverse Document Frequency and YAKE) and graph-based techniques (PositionRank, CollabRank (SingleRank), TopicRank, and MultipartiteRank) into account. Three evaluation metrics, namely precision, recall and F1 score are taken into consideration during the experiments. The obtained results demonstrate the improved performance of the proposed technique over other similar techniques in terms of precision, recall, and F1 scores

A Software Product Line Approach to Ontology-based Recommendations in E-Tourism Systems

This study tackles two concerns of developers of Tourism Information Systems (TIS). First is the need for more dependable recommendation services due to the intangible nature of the tourism product where it is impossible for customers to physically evaluate the services on offer prior to practical experience. Second is the need to manage dynamic user requirements in tourism due to the advent of new technologies such as the semantic web and mobile computing such that etourism systems (TIS) can evolve proactively with emerging user needs at minimal time and development cost without performance tradeoffs. However, TIS have very predictable characteristics and are functionally identical in most cases with minimal variations which make them attractive for software product line development. The Software Product Line Engineering (SPLE) paradigm enables the strategic and systematic reuse of common core assets in the development of a family of software products that share some degree of commonality in order to realise a significant improvement in the cost and time of development. Hence, this thesis introduces a novel and systematic approach, called Product Line for Ontology-based Tourism Recommendation (PLONTOREC), a special approach focusing on the creation of variants of TIS products within a product line. PLONTOREC tackles the aforementioned problems in an engineering-like way by hybridizing concepts from ontology engineering and software product line engineering. The approach is a systematic process model consisting of product line management, ontology engineering, domain engineering, and application engineering. The unique feature of PLONTOREC is that it allows common TIS product requirements to be defined, commonalities and differences of content in TIS product variants to be planned and limited in advance using a conceptual model, and variant TIS products to be created according to a construction specification. We demonstrated the novelty in this approach using a case study of product line development of e-tourism systems for three countries in the West-African Region of Africa

Using Data Mining for Facilitating User Contributions in the Social Semantic Web

This thesis utilizes recommender systems to aid the user in contributing to the Social Semantic Web. In this work, we propose a framework that maps domain properties to recommendation technologies. Next, we develop novel recommendation algorithms for improving personalized tag recommendation and for recommendation of semantic relations. Finally, we introduce a framework to analyze different types of potential attacks against social tagging systems and evaluate their impact on those systems

Controlling the Fairness / Accuracy Tradeoff in Recommender Systems

Recommender systems are one of the most pervasive applications of machine learning. They play a pivotal role in helping users find items tailored to their taste. Although these systems intend to assist people in their information needs, they can cause implicit or explicit discrimination against individuals or groups. There are several ways that different biases can creep into recommender systems. Reflection of societal and historical prejudices in datasets and during the data collection process, lack of sufficient data on minority groups, lack of suitable evaluation methods and model designs to detect these biases and lessen the unfairness caused by them are among the many reasons for unfairness in these systems. A system needs to defend against the biases in recommendation output to prevent harm and unfairness. However, integrating the goal of fairness with accuracy in recommender systems is challenging, primarily because of this goal's significant trade-offs with accuracy. Accuracy in recommender systems is the ability of that system to predict users' needs and interests accurately. On the other hand, fairness is a complicated concept with a variety of definitions. To use fairness as an objective, we need to define it based on the application area and the context of a problem. Additionally, we need to specify the fairness concerns of the different stakeholders involved in the recommender systems and the fairness priorities of a system. Any of these aspects might disagree with the goal of accuracy. For example, if fairness for content providers is more exposure to users, increasing it might cause a reduction in accuracy. Therefore, controlling the trade-off between accuracy and fairness becomes essential. Throughout this dissertation, several recommendation models and re-ranking approaches are presented that aim to address this problem using in- and post- processing methods. These approaches show promising results, but it is worth mentioning that they have intrinsic limitations and, therefore, shouldn't be considered ultimate solutions